Senior Business Analyst

About Company:

Role Overview

Business Analyst

Strategic & Analytical

• Align business processes, product features, and solutions with the companys strategic objectives.
• Conduct data-driven analysis on trading metrics, liquidity, user behaviour, and operational efficiency.
• Identify gaps, risks, and opportunities for platform improvement.
• Analyse competitor offerings and market trends to inform product decisions.

Product & Process

• Gather, define, and validate business and technical requirements from stakeholders.
• Create clear documentation including BRDs, PRDs, process maps, and user stories.
• Lead requirements workshops and solution design discussions with cross-functional teams.
• Collaborate with engineering, design, compliance, and operations to ensure successful delivery.
• Develop and maintain KPIs for features, processes, and operational performance.

Risk & Compliance

• Evaluate potential risks in product features and operational processes; propose mitigation strategies.
• Stay informed on global crypto regulations, ensuring compliance with KYC/AML requirements.
• Recommend security best practices for crypto transactions, wallets, and user assets.

Change & Stakeholder Management

• Drive change management efforts for new features or processes, ensuring smooth adoption.
• Build strong relationships with internal teams, external partners, and vendors.
• Create feedback loops to monitor feature adoption and continuously improve the product

Qualifications & Skills

Education & Experience

• Bachelor's degree in business, Finance, Computer Science, or related field; Master’s or specialisation in Fintech, Blockchain, or Cryptocurrency preferred.
• 5+ years as a Business Analyst in fintech or trading platforms; at least 2 years in the crypto space strongly preferred.
• Experience working in agile product development environments.
• Hands-on experience with crypto trading platforms, blockchain fundamentals, and wallet management.

Technical Knowledge

• Understanding of blockchain technologies, consensus mechanisms, and smart contracts.
• Familiarity with crypto analytics tools, order matching engines, liquidity management, and market-making.
• Knowledge of crypto-specific security practices (e.g., multi-sig wallets, cold storage).
• Strong data analytics skills: able to interpret trading data, liquidity trends, and market activity.
• Practical knowledge of 

  trading concepts

   such as order types, leverage, margin, risk limits, PnL calculation, and market microstructure.
• Experience in 

  spot, derivatives, or options trading

   (crypto or traditional markets).
• Understanding of trading psychology, liquidity dynamics, and execution strategies.

Soft Skills

• Strong communication skills to explain complex crypto concepts to non-technical stakeholders.
• High adaptability to fast-changing market and regulatory environments.
• Proven risk assessment and problem-solving abilities.
• Collaborative mindset with the ability to work across technical, operational, and business teams

Growth Path

• Mastery of exchange platform operations and user needs.
• Ability to independently own features from ideation to delivery.
• Demonstrated leadership in decision-making and cross-team coordination.