Project Manager

Key Responsibilities

• Manage end-to-end delivery of multiple fintech projects across web, mobile, and backend systems.
• Translate business requirements into detailed technical plans, ensuring alignment with stakeholder expectations.
• Lead cross-functional teams (engineering, QA, DevOps, UI/UX) in Agile or Waterfall environments to ensure on-time delivery.
• Develop and manage detailed project plans, resource allocations, budgets, and timelines.
• Drive continuous client engagement through regular updates, demos, and feedback loops.
• Maintain and track project KPIsbudget adherence, delivery velocity, customer satisfaction, defect ratios, etc.
• Ensure compliance with fintech industry regulations, including KYC/AML, data privacy laws (GDPR, PCI-DSS), and audit readiness.
• Lead planning and execution of User Acceptance Testing (UAT), bug triaging, and production deployments.
• Track project risks, create mitigation plans, and proactively resolve roadblocks or conflicts.
• Coordinate with external vendors, payment service providers, and regulatory consultants as needed.
• Support integration of 3rd-party APIs, payment gateways, and internal banking systems.
• Manage change requests effectively, ensuring minimal disruption to ongoing project timelines.
• Conduct retrospectives and implement process improvements for better project delivery outcomes.
• Train, mentor, and guide junior project team members including coordinators or analysts.
• Contribute to internal best practices, PMO templates, and process automation initiatives.

Qualifications & Skills

• Bachelors degree in computer science, Engineering, IT, or a related technical field.
• MBA in IT, Operations, Finance, or Project Management is preferred.
• 5–10 years of relevant experience, with at least 2 years in the fintech or financial services domain.
• Strong understanding of fintech platforms: digital payments, wallets, neo-banking, lending systems, or compliance systems.
• Experience handling regulatory and compliance aspects related to fintech operations (e.g., RBI, PCI-DSS, GDPR, KYC/AML).
• Proficient in tools like Jira, Confluence, MS Project, Trello, or Asana.
• Excellent leadership, planning, stakeholder communication, and conflict resolution skills.
• Familiarity with Agile (Scrum/Kanban) and traditional Waterfall methodologies.
• Relevant certifications (e.g., PMP, CSM, PMI-ACP, Prince2) are a strong plus.