Serosoft (Academia): World's Fastest-growing Student Information System Company

18 Job openings at Serosoft (Academia): World's Fastest-growing Student Information System Company
Solution Expert Indore,Madhya Pradesh,India 5 years None Not disclosed On-site Full Time

Job Category: Non-Technical Department: Sales Job Location: Indore Experience: 5+ years About the Role: We are seeking a detail-oriented, tech-savvy, and customer-centric Product / Solution Specialist to champion product adoption, engagement, and growth within our existing customer base. This pivotal role lies at the intersection of product knowledge, customer success, and sales enablement—playing a critical part in identifying expansion opportunities and driving customer satisfaction through proactive support and solutioning. Key Responsibilities: Develop deep expertise in our product offerings, features, and use cases. Monitor and analyze customer usage data to identify customer behavior and trends, gaps, and opportunities to generate actionable insights for increased adoption or upsell. Work closely with Sales & Marketing, Implementation, Customer Success, and Product teams to understand customer needs and pain points. Proactively reach out to customers with tailored recommendations for additional features, modules, or packages that could add value to their workflow. Create clear, benefit-driven communication materials (emails, presentations, case studies) to articulate the value of upgrades or expansions. Conduct product walkthroughs, demos, or Q&A sessions to support upsell conversations. He/she should be conversant with high quality demos. Track and report the success of upsell campaigns, customer engagement efforts, and revenue impact. Build and maintain strong relationships with key customer stakeholders. Education & Experience : Bachelor’s or Master’s degree in Engineering, Computer Science, Business Analytics, or related field. Minimum of 5+ years of experience as a Product Analyst or in a similar role, preferably in SaaS, ERP, or EdTech environments. Skills & Competencies: Deep understanding of product lifecycle, agile development methodologies, and feature prioritization frameworks. Strong analytical and critical thinking skills to interpret product usage and customer behavior. Excellent written and verbal communication skills. Experience in SaaS, customer success, product marketing, or a similar role. Ability to understand and clearly explain complex product features and benefits. Self-starter with a growth mindset and customer-centric approach. Advanced proficiency in Excel and at least one BI/Analytics tool (e.g., Power BI, Tableau, Looker, etc.). Strong command of product analytics platforms such as Mixpanel, Amplitude, Google Analytics, or similar. Excellent collaboration abilities across cross-functional teams. Experience working in fast-paced environments with complex enterprise products. Desirable Attributes: Experience with education software, ERP systems, or large-scale enterprise solutions. Familiarity with tools like JIRA, Confluence, Figma, and Hotjar. Hands-on experience with A/B testing tools and experimentation techniques. Strong presentation skills – able to communicate findings to both technical and non-technical stakeholders. What We Offer? At Serosoft, we believe in fostering a culture of innovation, collaboration, and growth. Discover what makes Serosoft the perfect place to thrive: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on national assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcome. Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.

Quality Assurance Engineer - Manual & Automation Testing Indore,Madhya Pradesh,India 3 years None Not disclosed Remote Full Time

About The Role Indias leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion, Serosoft is looking for an experienced QA Engineer (Manual & Automation ) who will play a crucial role in ensuring the quality and reliability of our software product. Responsibilities This position offers a unique opportunity to collaborate with cross-functional teams, contribute to the development process, and uphold the highest standards of product Responsibilities : Excellent Knowledge of applying test methodology, engineering, and product knowledge Understand and utilize the risk-based testing technique. Experience in the test environment and test data management. Write test cases and plans, documented. Perform functional, smoke, integration, and regression testing. Ensure that business requirements are mapped to the applicable specifications and have sufficient test coverage Liaise with the development team and key business users in Agile development projects attending scrum review meetings and developing targeted test plans and cases. Helping define and roll out improvements to testing and quality processes across work towards more efficient ways of testing using the best tools/methodologies. Analyze requirements, develop a test strategy, and plan, build, and execute manual and automated test cases. Ensure 100% quality deliverables. Act as a gatekeeper before the product is released. Coordinate with the dev team on defect triage. Isolate, replicate, and report defects and verify defect fixes. Advice on how the product/feature should be designed with Testability in mind. Hands-on experience with automation testing tools like Selenium, JUnit, or similar frameworks. Ability to design, develop, and maintain automated test scripts alongside manual testing efforts. Strong understanding of test automation frameworks, scripting, and continuous integration & Experience : Minimum of 3 years of relevant experience in Quality Assurance. Bachelors degree in Computer Science, Information Technology, or a related field. Professional certifications such as ISTQB are an added & Competencies : Experience with QA processes and deliverables in an Agile/Scrum environment. Proficient in defect tracking and analyzing root causes utilizing tools (Jira etc. Min 2 years of experience in API Testing using tools like Postman/JMeter etc. Min 2 years of working in an Agile/Scrum methodology. Knowledge of BDD and experience in writing test scenarios based on BDD. Good to have knowledge of the Katalon tool for test automation. Good analytical & communication skills. Experience working with or on remote teams. Have an end-user mindset & problem-solving We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Senior Software Engineer - Java Technologies Indore,Madhya Pradesh,India 5 years None Not disclosed On-site Full Time

About The Role We are seeking a highly skilled Senior Software Engineer (Java) to join our team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. Responsibilities You will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our Responsibilities Development & Design : Develop and deploy enterprise-level Java applications with a strong focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team & Integration : Design and develop RESTful APIs and microservices. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as & Project Execution : Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges & Deployment : Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as Improvement & Learning : Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and & Experience : Bachelors or Masters degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a plus. 5-7 years of hands-on experience in Java Required : Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks (Angular, ExtJs) is a plus. Understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications will be an We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Senior Software Engineer (Java) indore,madhya pradesh,india 5 years None Not disclosed On-site Full Time

About the Role: We are seeking a highly skilled Senior Software Engineer (Java) to join our team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. You will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our projects. Key Responsibilities: Software Development & Design: Develop and deploy enterprise-level Java applications with a strong focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team members. 2. Architecture & Integration : Design and develop RESTful APIs and microservices. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as needed. 3. Collaboration & Project Execution : Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges proactively. 4. DevOps & Deployment : Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as needed. 5. Continuous Improvement & Learning : Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and innovation. Education & Experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a plus. 5-7 years of hands-on experience in Java Development. Skills Required: Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks (Angular, ExtJs) is a plus. Understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications will be an advantage.

Quality Assurance Engineer - Manual & Automation Testing indore,madhya pradesh,india 3 years None Not disclosed Remote Full Time

About The Role Indias leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion, Serosoft is looking for an experienced QA Engineer (Manual & Automation ) who will play a crucial role in ensuring the quality and reliability of our software product. Responsibilities This position offers a unique opportunity to collaborate with cross-functional teams, contribute to the development process, and uphold the highest standards of product Responsibilities : Excellent Knowledge of applying test methodology, engineering, and product knowledge Understand and utilize the risk-based testing technique. Experience in the test environment and test data management. Write test cases and plans, documented. Perform functional, smoke, integration, and regression testing. Ensure that business requirements are mapped to the applicable specifications and have sufficient test coverage Liaise with the development team and key business users in Agile development projects attending scrum review meetings and developing targeted test plans and cases. Helping define and roll out improvements to testing and quality processes across work towards more efficient ways of testing using the best tools/methodologies. Analyze requirements, develop a test strategy, and plan, build, and execute manual and automated test cases. Ensure 100% quality deliverables. Act as a gatekeeper before the product is released. Coordinate with the dev team on defect triage. Isolate, replicate, and report defects and verify defect fixes. Advice on how the product/feature should be designed with Testability in mind. Hands-on experience with automation testing tools like Selenium, JUnit, or similar frameworks. Ability to design, develop, and maintain automated test scripts alongside manual testing efforts. Strong understanding of test automation frameworks, scripting, and continuous integration & Experience : Minimum of 3 years of relevant experience in Quality Assurance. Bachelors degree in Computer Science, Information Technology, or a related field. Professional certifications such as ISTQB are an added & Competencies : Experience with QA processes and deliverables in an Agile/Scrum environment. Proficient in defect tracking and analyzing root causes utilizing tools (Jira etc. Min 2 years of experience in API Testing using tools like Postman/JMeter etc. Min 2 years of working in an Agile/Scrum methodology. Knowledge of BDD and experience in writing test scenarios based on BDD. Good to have knowledge of the Katalon tool for test automation. Good analytical & communication skills. Experience working with or on remote teams. Have an end-user mindset & problem-solving We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Senior Software Engineer - Java Technologies indore,madhya pradesh,india 5 years None Not disclosed On-site Full Time

About The Role We are seeking a highly skilled Senior Software Engineer (Java) to join our team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. Responsibilities You will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our Responsibilities Development & Design : Develop and deploy enterprise-level Java applications with a strong focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team & Integration : Design and develop RESTful APIs and microservices. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as & Project Execution : Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges & Deployment : Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as Improvement & Learning : Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and & Experience : Bachelors or Masters degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a plus. 5-7 years of hands-on experience in Java Required : Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks (Angular, ExtJs) is a plus. Understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications will be an We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Serosoft - Senior Software Engineer - Java/Spring Boot indore,madhya pradesh,india 0 years None Not disclosed On-site Full Time

About The Role We are seeking a highly skilled Senior Software Engineer (Java) to join our team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. You will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our Development & Design Develop and deploy enterprise-level Java applications with a strong focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team & Integration Design and develop RESTful APIs and microservices. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as & Project Execution Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges & Deployment Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as Improvement & Learning Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and & Experience : Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a Required : Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks (Angular, ExtJs) is a plus. Understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications will be an We Offer? At Serosoft, We Believe In Fostering a Culture Of Innovation, Collaboration, And Excellence. Discover What Makes Serosoft The Perfect Place To Thrive Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India's cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Quality Assurance Engineer - Manual & Automation Testing indore,madhya pradesh,india 3 years None Not disclosed Remote Full Time

About The Role Indias leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion, Serosoft is looking for an experienced QA Engineer (Manual & Automation ) who will play a crucial role in ensuring the quality and reliability of our software product. Responsibilities This position offers a unique opportunity to collaborate with cross-functional teams, contribute to the development process, and uphold the highest standards of product Responsibilities : Excellent Knowledge of applying test methodology, engineering, and product knowledge Understand and utilize the risk-based testing technique. Experience in the test environment and test data management. Write test cases and plans, documented. Perform functional, smoke, integration, and regression testing. Ensure that business requirements are mapped to the applicable specifications and have sufficient test coverage Liaise with the development team and key business users in Agile development projects attending scrum review meetings and developing targeted test plans and cases. Helping define and roll out improvements to testing and quality processes across work towards more efficient ways of testing using the best tools/methodologies. Analyze requirements, develop a test strategy, and plan, build, and execute manual and automated test cases. Ensure 100% quality deliverables. Act as a gatekeeper before the product is released. Coordinate with the dev team on defect triage. Isolate, replicate, and report defects and verify defect fixes. Advice on how the product/feature should be designed with Testability in mind. Hands-on experience with automation testing tools like Selenium, JUnit, or similar frameworks. Ability to design, develop, and maintain automated test scripts alongside manual testing efforts. Strong understanding of test automation frameworks, scripting, and continuous integration & Experience : Minimum of 3 years of relevant experience in Quality Assurance. Bachelors degree in Computer Science, Information Technology, or a related field. Professional certifications such as ISTQB are an added & Competencies : Experience with QA processes and deliverables in an Agile/Scrum environment. Proficient in defect tracking and analyzing root causes utilizing tools (Jira etc. Min 2 years of experience in API Testing using tools like Postman/JMeter etc. Min 2 years of working in an Agile/Scrum methodology. Knowledge of BDD and experience in writing test scenarios based on BDD. Good to have knowledge of the Katalon tool for test automation. Good analytical & communication skills. Experience working with or on remote teams. Have an end-user mindset & problem-solving We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Channel Sales Manager indore,madhya pradesh,india 10 years None Not disclosed Remote Full Time

About the Role As a Channel Sales Manager at Serosoft, you will be responsible for winning, onboarding, maintaining, and expanding strong relationships with channel partners across India and international markets. Your role will focus on developing a robust partnership framework, driving lead generation through partners, and ensuring consistent growth in sales and brand presence. You will report directly to the Senior Vice President. Key Responsibilities Develop and drive pan-India and international partnership strategies and frameworks. Sign up channel partners from targeted countries and achieve defined partner acquisition and lead generation targets. Research, establish, and nurture new strategic alliances and partnerships. Build and manage governance models, contracts, and business plans with channel partners. Plan and deliver product demos, messaging, and go-to-market strategies alongside partners. Sustain and cultivate long-term partner relationships to drive deeper engagement. Manage resources effectively to execute partnership plans. Develop and implement marketing and social media strategies to strengthen partner success. Conduct market research, analyze customer insights, and leverage trends to inform strategy. Prepare and manage budgets, forecasts, and sales reports to ensure achievement of sales goals. Knowledge of digital sales channels using SEO, PPC, CRM systems, and analytics tools to evaluate sales performance. Lead digital marketing initiatives to expand partner and customer engagement. Education & Experience Bachelor’s degree in Business, Sales, Marketing, or a related field. Minimum 10+ years of experience in channel sales, with exposure to both India and international markets. Proven expertise in onboarding and driving channel partners remotely. Demonstrated experience in digital marketing campaigns (SEO, PPC, CRM, analytics). Prior experience creating and managing sales reports, budgets, and forecasts. Prior experience in selling online products (ideally within EdTech) is desirable. Skills Strong partnership-building and business development skills. Excellent communication, presentation, and negotiation skills. Analytical mindset with the ability to track trends and optimize strategies. Strong organizational skills with attention to detail. Ability to work independently and proactively. Personal Attributes Results-driven, self-motivated, and proactive. Passionate about innovation in education and its creative possibilities. Strong relationship management skills to sustain long-term partnerships. Adaptable, flexible, resourceful, and collaborative mindset. What We Offer? At Serosoft, we believe in fostering a culture of innovation, collaboration, and growth. Discover what makes Serosoft the perfect place to thrive: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on national assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcome. Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!  Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.

Serosoft - Cloud Cost Optimizer - Azure & Google Cloud Platform indore,madhya pradesh,india 5 years None Not disclosed Remote Contractual

Job Title : Cloud Cost Optimiser (Azure & GCP Specialist) Job Location : Indore / Remote Experience : 5 years Job Type : Full-Time / Part-Time / Contract / Hybrid We are seeking a highly skilled and motivated Cloud Cost Optimiser with hands-on expertise in Microsoft Azure and Google Cloud Platform (GCP) to join our growing team. The ideal candidate will be responsible for assessing, designing, and implementing cloud cost optimization strategies to improve performance, reduce costs, and enhance security across multi-cloud environments. Key Responsibilities Evaluate and optimise cloud infrastructure across Azure and GCP for performance, scalability, reliability, and Monitor cloud usage and identify underutilized or over-provisioned resources. Implement cost-saving strategies and drive cloud cost governance best practices. Develop and maintain automation scripts for optimization activities using tools like Terraform, Python, or Cloud-native automation tools. Collaborate with engineering, DevOps, and infrastructure teams to align cloud optimization goals with business objectives. Create dashboards and reports to communicate cloud performance metrics and cost trends. Participate in architectural reviews and provide cloud optimization guidance for new and existing workloads. Stay current with new services, features, and best practices for Azure and GCP. Education & Experience 3+ years of experience in cloud infrastructure and cost optimization roles. Proven hands-on experience with both Microsoft Azure and Google Cloud Platform (GCP). Strong understanding of cloud-native services, billing models, and resource management. Proficiency with Azure Cost Management, GCP Cost Tools, and third-party platforms like Cloud Health, Spot.io, or Apptio Cloud ability. Experience with Infrastructure as Code (IaC) tools such as Terraform or ARM templates. Ability to interpret and analyses cloud usage data to derive actionable insights. Excellent communication skills and the ability to work cross-functionally. Skills & Competencies Certifications in Azure (e.g., AZ-305) and GCP (e.g., Professional Cloud Architect or Cloud Engineer). Experience with hybrid or multi-cloud architecture design. Familiarity with FinOps frameworks and practices. Background in DevOps, Systems Engineering, or Site Reliability Engineering (SRE) is a plus. What We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! (ref:hirist.tech)

Ethical Hacker - Penetration Testing indore,madhya pradesh,india 3 years None Not disclosed On-site Full Time

Job Title : Ethical Hacker Job Location : Indore Experience : 3+ Years About The Role As a key member of our technology leadership, were seeking a skilled Ethical Hacker to assess and test the vulnerabilities in all components of the Academia ecosystem ethincluding the Admin Portal, Student Portal, Faculty Portal, Teacher Portal, and Mobile Applications. Key Responsibilities Conduct comprehensive security testing on Academia ERP platforms (web & mobile). Identify, document, and report vulnerabilities in the entire application ecosystem. Simulate real-world attacks to uncover hidden risks and loopholes. Collaborate with development teams to recommend secure coding practices. Perform penetration testing, vulnerability scanning, and source code analysis. Assist in creating security awareness and best practices across tech teams. Provide actionable insights aligned with OWASP, NIST, and other industry & Experience : Strong proficiency in web application and mobile security testing. 3+ years of hands-on experience with tools like Burp Suite, OWASP ZAP, Kali Linux, and Metasploit. Working knowledge of OWASP Top 10 and common threat vectors. Experience in testing APIs, role-based access controls, and session management. Familiarity with GDPR, ISO27001, and data protection protocols is a plus. Ability to communicate findings clearly and recommend remediation steps. Certifications such as CEH, OSCP, or comparable credentials are preferred. Skills & Competencies Curious mindset with a passion for ethical hacking and cybersecurity. Detail-oriented, proactive, and collaborative. Able to work independently or within a dynamic tech team. What We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcome. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! (ref:hirist.tech)

Quality Assurance Engineer - Manual & Automation Testing indore,madhya pradesh,india 3 years None Not disclosed Remote Full Time

About The Role Indias leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion, Serosoft is looking for an experienced QA Engineer (Manual & Automation ) who will play a crucial role in ensuring the quality and reliability of our software product. Responsibilities This position offers a unique opportunity to collaborate with cross-functional teams, contribute to the development process, and uphold the highest standards of product Responsibilities : Excellent Knowledge of applying test methodology, engineering, and product knowledge Understand and utilize the risk-based testing technique. Experience in the test environment and test data management. Write test cases and plans, documented. Perform functional, smoke, integration, and regression testing. Ensure that business requirements are mapped to the applicable specifications and have sufficient test coverage Liaise with the development team and key business users in Agile development projects attending scrum review meetings and developing targeted test plans and cases. Helping define and roll out improvements to testing and quality processes across work towards more efficient ways of testing using the best tools/methodologies. Analyze requirements, develop a test strategy, and plan, build, and execute manual and automated test cases. Ensure 100% quality deliverables. Act as a gatekeeper before the product is released. Coordinate with the dev team on defect triage. Isolate, replicate, and report defects and verify defect fixes. Advice on how the product/feature should be designed with Testability in mind. Hands-on experience with automation testing tools like Selenium, JUnit, or similar frameworks. Ability to design, develop, and maintain automated test scripts alongside manual testing efforts. Strong understanding of test automation frameworks, scripting, and continuous integration & Experience : Minimum of 3 years of relevant experience in Quality Assurance. Bachelors degree in Computer Science, Information Technology, or a related field. Professional certifications such as ISTQB are an added & Competencies : Experience with QA processes and deliverables in an Agile/Scrum environment. Proficient in defect tracking and analyzing root causes utilizing tools (Jira etc. Min 2 years of experience in API Testing using tools like Postman/JMeter etc. Min 2 years of working in an Agile/Scrum methodology. Knowledge of BDD and experience in writing test scenarios based on BDD. Good to have knowledge of the Katalon tool for test automation. Good analytical & communication skills. Experience working with or on remote teams. Have an end-user mindset & problem-solving We Offer ? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Implementation Consultant indore,madhya pradesh,india 4 years None Not disclosed Remote Full Time

About the Role: We are looking for a Consultant – Implementation who will be responsible for managing and delivering successful ERP implementations for educational institutions. The ideal candidate will have strong functional knowledge, excellent project execution capabilities, and a customer-first mindset to ensure smooth client onboarding and system adoption. Key Responsibilities: | Conduct requirement-gathering workshops and stakeholder interviews to understand client needs and define functional specifications. Lead end-to-end ERP implementation projects—including planning, execution, monitoring, risk mitigation, and client communication. Configure ERP modules based on client-specific business processes, ensuring timely and high-quality delivery. Deliver engaging functional training sessions for stakeholders and end-users, both remotely and on-site. Collaborate with cross-functional teams to troubleshoot issues, provide resolutions, and ensure successful deployments. Maintain clear and consistent communication with clients and senior management regarding project progress, milestones, and risks. Create and maintain comprehensive project documentation, including Statements of Work (SoWs), User Acceptance Testing (UAT) plans, and change requests. Provide effective post-go-live support to ensure client satisfaction and solution adoption. Understand the difference between project-based and product-based delivery models; adapt approaches accordingly. Coordinate with the product team to align on client requirements and enhancements during and after implementation Adhere to project timelines and schedules while ensuring all deliverables meet defined standards Perform data mapping and validation activities to support system configuration and data migration. Conduct prototype development for client-specific use case scenarios. Efficiently handle and resolve client queries, offering functional guidance and practical workarounds when needed. Troubleshoot ERP issues during and post-implementation, ensuring minimal disruption to client operations. Education & Experience: Minimum 4 years of experience in ERP implementation, project consulting, or client servicing roles Experience in the education technology domain or enterprise software is highly desirable. Skills : Strong grasp of business processes with the ability to map them effectively to ERP functionalities. Familiarity with MySQL or similar relational databases is a plus. Excellent communication, presentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Proficient in MS Excel and project documentation tools. What We Offer? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive Learning & Growth: We support your professional development at every step Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!

Serosoft - Implementation Consultant - ERP indore,madhya pradesh,india 4 years None Not disclosed Remote Full Time

Description We are looking for a Consultant Implementation who will be responsible for managing and delivering successful ERP implementations for educational institutions. The ideal candidate will have strong functional knowledge, excellent project execution capabilities, and a customer-first mindset to ensure smooth client onboarding and system adoption. Key Responsibilities Conduct requirement-gathering workshops and stakeholder interviews to understand client needs and define functional specifications. Lead end-to-end ERP implementation projectsincluding planning, execution, monitoring, risk mitigation, and client communication. Configure ERP modules based on client-specific business processes, ensuring timely and high-quality delivery. Deliver engaging functional training sessions for stakeholders and end-users, both remotely and on-site. Collaborate with cross-functional teams to troubleshoot issues, provide resolutions, and ensure successful deployments. Maintain clear and consistent communication with clients and senior management regarding project progress, milestones, and risks. Create and maintain comprehensive project documentation, including Statements of Work (SoWs), User Acceptance Testing (UAT) plans, and change requests. Provide effective post-go-live support to ensure client satisfaction and solution adoption. Understand the difference between project-based and product-based delivery models; adapt approaches accordingly. Coordinate with the product team to align on client requirements and enhancements during and after implementation. Adhere to project timelines and schedules while ensuring all deliverables meet defined standards. Perform data mapping and validation activities to support system configuration and data migration. Conduct prototype development for client-specific use case scenarios. Efficiently handle and resolve client queries, offering functional guidance and practical workarounds when needed. Troubleshoot ERP issues during and post-implementation, ensuring minimal disruption to client operations. Education & Experience Minimum 4 years of experience in ERP implementation, project consulting, or client servicing roles. Experience in the education technology domain or enterprise software is highly desirable. Skills Strong grasp of business processes with the ability to map them effectively to ERP functionalities. Familiarity with MySQL or similar relational databases is a plus. Excellent communication, presentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Proficient in MS Excel and project documentation tools. What We Offer? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive. Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! (ref:hirist.tech)

Serosoft - Quality Assurance Engineer - Manual/Automation Testing indore,madhya pradesh,india 3 years None Not disclosed Remote Full Time

About The Role India's leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion, Serosoft is looking for an experienced QA Engineer (Manual & Automation ) who will play a crucial role in ensuring the quality and reliability of our software product. Responsibilities This position offers a unique opportunity to collaborate with cross-functional teams, contribute to the development process, and uphold the highest standards of product Excellent Knowledge of applying test methodology, engineering, and product knowledge. Understand and utilize the risk-based testing technique. Experience in the test environment and test data management. Write test cases and plans, documented. Perform functional, smoke, integration, and regression testing. Ensure that business requirements are mapped to the applicable specifications and have sufficient test coverage Liaise with the development team and key business users in Agile development projects attending scrum review meetings and developing targeted test plans and cases. Helping define and roll out improvements to testing and quality processes across work towards more efficient ways of testing using the best tools/methodologies. Analyze requirements, develop a test strategy, and plan, build, and execute manual and automated test cases. Ensure 100% quality deliverables. Act as a gatekeeper before the product is released. Coordinate with the dev team on defect triage. Isolate, replicate, and report defects and verify defect fixes. Advice on how the product/feature should be designed with Testability in mind. Hands-on experience with automation testing tools like Selenium, JUnit, or similar frameworks. Ability to design, develop, and maintain automated test scripts alongside manual testing efforts. Strong understanding of test automation frameworks, scripting, and continuous integration & Experience Minimum of 3 years of relevant experience in Quality Assurance. Bachelor's degree in Computer Science, Information Technology, or a related field. Professional certifications such as ISTQB are an added & Competencies Experience with QA processes and deliverables in an Agile/Scrum environment. Proficient in defect tracking and analyzing root causes utilizing tools (Jira etc. Min 2 years of experience in API Testing using tools like Postman/JMeter etc. Min 2 years of working in an Agile/Scrum methodology. Knowledge of BDD and experience in writing test scenarios based on BDD. Good to have knowledge of the Katalon tool for test automation. Good analytical & communication skills. Experience working with or on remote teams. Have an end-user mindset & problem-solving We Offer At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in India's cleanest city, right in the heart of it!. Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Project Consultant indore,madhya pradesh,india 4 years None Not disclosed Remote Full Time

We are looking for a Project Consultant who will be responsible for managing and delivering successful ERP implementations for educational institutions. The ideal candidate will have strong functional knowledge, excellent project execution capabilities and a customer-first mindset to ensure smooth client onboarding and system adoption. Key Responsibilities: Conduct requirement-gathering workshops and stakeholder interviews to understand client needs and define functional specifications. Lead end-to-end ERP implementation projects—including planning, execution, monitoring, risk mitigation, and client communication. Configure ERP modules based on client-specific business processes, ensuring timely and high-quality delivery. Deliver engaging functional training sessions for stakeholders and end-users, both remotely and on-site. Collaborate with cross-functional teams to troubleshoot issues, provide resolutions, and ensure successful deployments. Maintain clear and consistent communication with clients and senior management regarding project progress, milestones, and risks. Create and maintain comprehensive project documentation, including Statements of Work (SoWs), User Acceptance Testing (UAT) plans, and change requests. Provide effective post-go-live support to ensure client satisfaction and solution adoption. Understand the difference between project-based and product-based delivery models; adapt approaches accordingly. Coordinate with the product team to align client requirements and enhancements during and after implementation. Adhere to project timelines and schedules while ensuring all deliverables meet defined standards. Perform data mapping and validation activities to support system configuration and data migration. Conduct prototype development for client-specific use case scenarios. Efficiently handle and resolve client queries, offering functional guidance and practical workarounds when needed. Troubleshoot ERP issues during and post-implementation, ensuring minimal disruption to client operations. Education & Experience: Minimum 4+ years of experience in ERP implementation, consulting, or client servicing roles. Experience in the education technology domain or enterprise software is highly desirable. Skills: Strong grasp of business processes with the ability to map them effectively to ERP functionalities. Familiarity with MySQL or similar relational databases is a plus. Excellent communication, presentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Proficient in MS Excel and project documentation tools. What We Offer? At Serosoft, we believe in fostering a culture of innovation, collaboration, and growth. Discover what makes Serosoft the perfect place to thrive: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcome. Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. ———————————————————————————————————————————

Serosoft - Senior Software Engineer - Java indore,madhya pradesh,india 5 years None Not disclosed On-site Full Time

About The Role We are seeking a highly skilled Senior Software Engineer (Java) to join our team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. You will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our projects. Key Responsibilities Software Development & Design : Develop and deploy enterprise-level Java applications with a strong focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team members. Architecture & Integration Design and develop RESTful APIs and microservices. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as needed. Collaboration & Project Execution Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges proactively. DevOps & Deployment Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as needed. Continuous Improvement & Learning Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and innovation. Education & Experience Bachelors or Masters degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a plus. 5- 7 years of hands-on experience in Java Development. Skills Required Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks (Angular, ExtJs) is a plus. Understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications will be an advantage. What We Offer? At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcomed. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)

Serosoft - Project Consultant - ERP Implementation indore,madhya pradesh,india 4 years None Not disclosed Remote Full Time

Description We are looking for a Project Consultant who will be responsible for managing and delivering successful ERP implementations for educational institutions. The ideal candidate will have strong functional knowledge, excellent project execution capabilities and a customer-first mindset to ensure smooth client onboarding and system adoption. Key Responsibilities Conduct requirement-gathering workshops and stakeholder interviews to understand client needs and define functional specifications. Lead end-to-end ERP implementation projectsincluding planning, execution, monitoring, risk mitigation, and client communication. Configure ERP modules based on client-specific business processes, ensuring timely and high-quality delivery. Deliver engaging functional training sessions for stakeholders and end-users, both remotely and on-site. Collaborate with cross-functional teams to troubleshoot issues, provide resolutions, and ensure successful deployments. Maintain clear and consistent communication with clients and senior management regarding project progress, milestones, and risks. Create and maintain comprehensive project documentation, including Statements of Work (SoWs), User Acceptance Testing (UAT) plans, and change requests. Provide effective post-go-live support to ensure client satisfaction and solution adoption. Understand the difference between project-based and product-based delivery models; adapt approaches accordingly. Coordinate with the product team to align client requirements and enhancements during and after implementation. Adhere to project timelines and schedules while ensuring all deliverables meet defined standards. Perform data mapping and validation activities to support system configuration and data migration. Conduct prototype development for client-specific use case scenarios. Efficiently handle and resolve client queries, offering functional guidance and practical workarounds when needed. Troubleshoot ERP issues during and post-implementation, ensuring minimal disruption to client operations. Education & Experience Minimum 4+ years of experience in ERP implementation, consulting, or client servicing roles. Experience in the education technology domain or enterprise software is highly desirable. Skills Strong grasp of business processes with the ability to map them effectively to ERP functionalities. Familiarity with MySQL or similar relational databases is a plus. Excellent communication, presentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Proficient in MS Excel and project documentation tools. What We Offer? At Serosoft, we believe in fostering a culture of innovation, collaboration, and growth. Discover what makes Serosoft the perfect place to thrive : Learning & Growth : We support your professional development at every step. Cutting-Edge Technologies : Engage in pioneering and innovative projects. Global Opportunities : Expand your horizons & work on international assignments. Exciting Events & Outings : Enjoy vibrant celebrations and team activities. Best of Breed Compensation : Competitive pay that rewards your skills & contributions. 5 Days a Week : Embrace a healthy work-life balance. Group Health Insurance : Your health and well-being are our priority. Open Door Policy : Your ideas and feedback are always welcome. Beautiful Office in Indore : Work in Indias cleanest city, right in the heart of it! Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education. (ref:hirist.tech)