3441 Process Management Jobs

Join us as a Trade & Transaction Reporting Associate Take on a new career challenge and hone your analytic skills in a fast-paced, forward-thinking team. This is a varied role, where you'll be supporting with exception management, reconciliations, controls testing, process management, and issue investigation and resolution. This is an opportunity to develop relationships with stakeholders across the bank, allowing great exposure for you and your work. We're offering this role at senior analyst level. What you'll do: In your new role, you'll be supporting with trade and transaction reporting and executing a variety of processes. This will include submissions to regulators for trade and transaction reporting, and making sure that controls are adhered to and everything is compliant with our regulatory obligations. As you develop into your role, you'll also be providing support to your supervisor with daily people management and ensuring the ongoing support and development of people. Day-to-day, You'll Be: Delivering manual submissions of transactions under all applicable reporting jurisdictions and through appropriate forums. Taking responsibility for the exception management of trade and transaction submissions under all applicable reporting jurisdictions. Raising and escalating any breaches in regulatory reporting on time. Maintaining documentation, including changes in regulations, new regulatory requirements, changes in internal processes, and requests to support the business. The skills you'll need: We're looking for someone with an understanding of asset classes rates, credit, equity, FX, futures markets, and structured trading businesses. Ideally, you'll have gained this from working in a middle office or operations environment. And you'll need to have the ability to build and maintain relationships with stakeholders. Additionally, You'll Need: Some knowledge of the front-to-back processes needed to maintain a stable and controlled trade environment. An understanding of regulatory reporting requirements. An awareness of risk and control frameworks, including process documentation, control documentation, and supervisory frameworks.

Join us as a Trade & Transaction Reporting Associate Take on a new career challenge and hone your analytic skills in a fast-paced, forward-thinking team. This is a varied role, where you'll be supporting with exception management, reconciliations, controls testing, process management, and issue investigation and resolution. This is an opportunity to develop relationships with stakeholders across the bank, allowing great exposure for you and your work. We're offering this role at senior analyst level. What you'll do: In your new role, you'll be supporting with trade and transaction reporting and executing a variety of processes. This will include submissions to regulators for trade and transaction reporting, and making sure that controls are adhered to and everything is compliant with our regulatory obligations. As you develop into your role, you'll also be providing support to your supervisor with daily people management and ensuring the ongoing support and development of people. Day-to-day, You'll Be: Delivering manual submissions of transactions under all applicable reporting jurisdictions and through appropriate forums. Taking responsibility for the exception management of trade and transaction submissions under all applicable reporting jurisdictions. Raising and escalating any breaches in regulatory reporting on time. Maintaining documentation, including changes in regulations, new regulatory requirements, changes in internal processes, and requests to support the business. The skills you'll need: We're looking for someone with an understanding of asset classes rates, credit, equity, FX, futures markets, and structured trading businesses. Ideally, you'll have gained this from working in a middle office or operations environment. And you'll need to have the ability to build and maintain relationships with stakeholders. Additionally, You'll Need: Some knowledge of the front-to-back processes needed to maintain a stable and controlled trade environment. An understanding of regulatory reporting requirements. An awareness of risk and control frameworks, including process documentation, control documentation, and supervisory frameworks.

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Customer Service & Operations Delivery Manager Take on a new role, where you'll be developing key projects, working closely with others to deliver strategic platform deployments You'll help to translate business requirements into functional designs, and you'll write business requirements or business cases to create appropriate documentation This is an opportunity to manage relationships with stakeholders, internally and externally, allowing you to expand and develop your network We're offering this role at associate level What you'll do As a Customer Service & Operations Delivery Manager, you'll be providing your expertise on regulatory, system, process, product or customer proposition impacts on your operation. After analysing how changes to the operating model will impact procedures, you'll be making recommendations, providing business system support and managing communication with the business. You'll be collaborating with colleagues across the bank, making sure that delivery is in-line with operational requirements and aligned to our customer and business needs. Your responsibilities will include: Supporting technology partners to drive system improvements and the resolution of defects and incidents Assisting with the production of relevant policy related reports and MI to make sure that assurance and compliance objectives are met Providing knowledge to the team to enable the design of architecture, business processes, tech and data solutions Acting as an internal consultant to enable and inform effective standards, processes and controls Delivering the management of key controls and support in the maintenance of the business continuity plans The skills you'll need We're looking for someone with supply chain management experience in a leadership role, alongside strong knowledge of best in class practices and processes and emerging supply chain thinking. We'll also expect you to have strong knowledge of and appropriate qualifications in project management methodologies. Additionally, you'll have: A minimum of 10 years experience in customer due diligence within the Financial Crime & Control department, including at least 3 years of experience in team management Good knowledge of operations, process management and products The ability to develop business and technical architectures A background in technology governance An understanding of internal and external regulatory frameworks

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Customer Service & Operations Delivery Manager Take on a new role, where you'll be developing key projects, working closely with others to deliver strategic platform deployments You'll help to translate business requirements into functional designs, and you'll write business requirements or business cases to create appropriate documentation This is an opportunity to manage relationships with stakeholders, internally and externally, allowing you to expand and develop your network We're offering this role at associate level What you'll do As a Customer Service & Operations Delivery Manager, you'll be providing your expertise on regulatory, system, process, product or customer proposition impacts on your operation. After analysing how changes to the operating model will impact procedures, you'll be making recommendations, providing business system support and managing communication with the business. You'll be collaborating with colleagues across the bank, making sure that delivery is in-line with operational requirements and aligned to our customer and business needs. Your responsibilities will include: Supporting technology partners to drive system improvements and the resolution of defects and incidents Assisting with the production of relevant policy related reports and MI to make sure that assurance and compliance objectives are met Providing knowledge to the team to enable the design of architecture, business processes, tech and data solutions Acting as an internal consultant to enable and inform effective standards, processes and controls Delivering the management of key controls and support in the maintenance of the business continuity plans The skills you'll need We're looking for someone with supply chain management experience in a leadership role, alongside strong knowledge of best in class practices and processes and emerging supply chain thinking. We'll also expect you to have strong knowledge of and appropriate qualifications in project management methodologies. Additionally, you'll have: A minimum of 10 years experience in customer due diligence within the Financial Crime & Control department, including at least 3 years of experience in team management Good knowledge of operations, process management and products The ability to develop business and technical architectures A background in technology governance An understanding of internal and external regulatory frameworks

As the Senior Manager - Global Process Owner at UL, you will have the opportunity to play a significant role in managing and optimizing specific business processes on a global scale. Reporting to the Senior Director, you will be responsible for ensuring that the processes under your accountability are efficient, effective, and aligned with the organization's goals and strategies. Your primary focus will be on end-to-end process ownership, process design and improvement, strategy alignment, performance measurement, stakeholder management, change management, continuous improvement, cross-functional collaboration, governance and compliance, and benefit realization. Your responsibilities will include taking ownership and accountability for specific global business processes, designing and implementing standardized end-to-end process solutions, aligning process objectives with organizational strategy and goals, establishing key performance indicators to measure process performance, building strong relationships with stakeholders, leading change initiatives, promoting the use of process optimization methodologies, collaborating with other Global Process Owners and functional leaders, developing governance frameworks, and analyzing benefits for process improvement and strategic initiatives. To qualify for this role, you should have a Bachelor's or Master's degree in a relevant field, extensive experience in process management, process improvement, or business process reengineering, strong knowledge of process design methodologies, excellent analytical and problem-solving skills, a proven track record of driving process improvement initiatives, strong business process management and stakeholder management skills, excellent communication and presentation skills, strong leadership qualities, and a strong command of the English language. At UL Solutions, a global leader in applied safety science, we transform safety, security, and sustainability challenges into opportunities for customers in over 110 countries. Our testing, inspection, and certification services, along with software products and advisory offerings, support our customers" product innovation and business growth. The UL Mark stands as a symbol of trust in our customers" products and reflects our commitment to advancing our safety mission. Our diverse laboratories across 29 countries provide industry-leading testing capabilities, serving both global and local customers. Join us in helping our customers innovate, navigate global markets, and grow sustainably and responsibly into the future.,

As an integral part of our team, you will be responsible for various HR functions aimed at enhancing employee development, fostering positive employee relations, ensuring policy compliance, promoting diversity and inclusion, and supporting organizational change initiatives. Your dedication and expertise will contribute to creating a supportive work environment that values diversity and empowers employees to reach their full potential. Your key responsibilities will include identifying training needs, designing relevant development programs, and implementing performance management systems to support employee growth. Additionally, you will address complex employee relations issues, provide guidance on HR matters, and assist in policy development to ensure compliance with laws and regulations. Collaborating with leadership, you will promote Diversity and Inclusion initiatives within the organization, striving to create an inclusive work environment that celebrates differences. You will also play a vital role in supporting organizational change initiatives by aiding in communication plans, training programs, and transition management. Furthermore, your role will involve handling queries related to salaries, deductions, and reimbursements, as well as supporting the hiring process for Blue Collar positions and coordinating with internal departments to gather hiring requirements. To excel in this role, you should hold a Post-graduate degree in HR Human Resources with a strong academic background. Proficiency in MS Office is preferred, with advanced knowledge of Excel being mandatory. Your skill set should encompass a data-driven approach with a keen eye for detail, excellent communication and leadership skills, and the ability to interpret HR metrics for data-driven decision-making. Problem-solving capabilities, proactive thinking, strong organizational skills, and analytical reasoning are essential for success in this position. If you are looking to make a meaningful impact in the HR field, possess a people-first approach, and have a passion for driving positive change within organizations, we encourage you to apply and join our dynamic team dedicated to fostering a supportive and inclusive work environment.,

As an integral part of our team, you will play a crucial role in enhancing the performance of frontline staff to achieve productivity levels that exceed expectations. Your primary focus will be on improving productivity and goal sheet averages as the key measurement criteria. Your responsibilities will include overseeing the quality of account sourcing conducted by Acquisition Managers. You will be actively involved in driving lead campaigns to enhance business throughput and achieve strategic goals. Furthermore, you will be instrumental in providing training, guidance, and support to Acquisition Managers regarding digital adoption, products, and processes. Your expertise will be pivotal in ensuring that the team is equipped with the necessary knowledge and skills to excel in their roles. In addition to the above tasks, you will also be expected to lead and implement various initiatives recommended by the Head Office Channel Performance Management team. Your contribution to these initiatives will be vital in driving overall team performance and achieving organizational objectives.,

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We're currently looking for a high-caliber professional to join our team based in Mumbai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. For instance: - Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling, and more. Coverage varies by country. - We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. - We empower our employees to manage their financial well-being and help them plan for the future. - Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. - We have a variety of programs that help employees balance their work and life, including generous paid time off packages. - We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. In this role, you're expected to: Responsibilities: - Handling P2P set-up and maintenance requests for new supplier in supplier maintenance portal. - Maintaining detailed records of transactions and reconciling discrepancies. - Staying up-to-date on industry trends, regulations, and best practices. - Any other ad hoc request as per the requirement from management. As a successful candidate, you'd ideally have the following skills and exposure: - 5-6 years of relevant experience in financial services, in global and complex settings with multiple stakeholders. - This position requires excellent analytical and business strategy skills. - Excellent written & verbal communication and interpersonal skills. - Project and process management skills. - Self-starter who also has a demonstrated ability to work successfully in a team environment and drive. - Ability to work under pressure and manage tight deadlines. - Self-motivated and detail-oriented. - Outstanding relationship building and relationship management skills. - Willingness to ask questions, challenge the process, and seek out answers. - Ability to work independently, multitask, and take ownership of various parts of a project or initiative. - Bachelor's/University degree or equivalent experience. Master's degree is a plus. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today.,

As a software project manager at Somnetics, you will play a crucial role in overseeing software projects from initiation to completion. Your primary responsibilities will include scoping and requirement analysis, project effort and budgeting, planning and blueprinting, project oversight and tracking, quality assurance, process management, change management, liaison with stakeholders, and delivery management. To excel in this role, you should hold a bachelor's degree in information technology, software engineering, computer science, or a related field. Additionally, a minimum of 4 years of relevant experience in software project management is required. You should possess working knowledge of project estimation, quality assurance, and software engineering process management. Strong leadership, decision-making, and team collaboration skills are essential for success in this position. If you are an organized, result-oriented individual with a passion for managing software projects and maintaining relationships with stakeholders, we encourage you to apply for this exciting opportunity at Somnetics.,

We are seeking a proactive and meticulous Process & Compliance Analyst to become a part of our expanding team. This role is positioned at the convergence of Sales Operations, Compliance, and Technology and holds a crucial responsibility in ensuring the accuracy, compliance, and verifiability of all leads reported by the sales team. As a gatekeeper and checker, you will validate lead-level data against official banker confirmations, detect patterns of incorrect reporting, and strive to develop tools or systems for automating and eventually abolishing the necessity for manual verification. Your responsibilities will include validating confirmations received from partner bankers via email, cross-checking details submitted by the sales team in the system for accuracy and consistency, and taking action on suspicious, incomplete, or mismatched leads. Moreover, you will be responsible for ensuring that all lead entries adhere to our internal compliance and documentation standards, collaborating with the Sales and Risk teams to pinpoint trends in misreporting or errors, identifying inefficiencies and recurring issues in the current manual process, and working with product & tech to explore automation solutions for lead verification workflows. Additionally, you will create SOPs and rule-based systems to minimize manual interventions step-by-step, maintain a high standard for data integrity, conduct periodic audits for system-reported numbers, and track error rates, reporting anomalies, and improvements. The ideal candidate will possess 1-3 years of experience in Sales Operations, Compliance, or Process Management, strong analytical and problem-solving skills with acute attention to detail, experience collaborating with cross-functional teams, proficiency in handling structured and unstructured data using tools like Excel/Sheets, CRM systems, and basic dashboards, previous experience in creating SOPs and driving automation projects will be advantageous, self-driven, organized, and adept at operating in fast-paced environments. A bonus would be an understanding of the lending/fintech domain, particularly B2B2C loan processing workflows.,

Are you ready to power the world's connections If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others. Kong is establishing a global Customer Assurance team that will play an important role in helping Kong gain and keep the trust of its customers around the world with respect to its information security, operational resilience, and data governance practices. Reporting to Kong's US-based Director, GRC, the Customer Assurance Senior Manager will be the first hire into this India-based team and will play an important role in helping build the team. Manage Customer Assurance: Oversee customer assurance initiatives, focusing on completing customer security questionnaires, RFP security sections, certification documentation sharing, and other due diligence requests to build trust in Kong's product and service security. Lead the customer assurance team and communicate program issues to leadership as needed. Ensure a deep understanding of the product and maintain a well-organized library of resources. Coordinate Cross-Functional Responses: Serve as the primary point of contact for customer security and compliance inquiries. Collaborate with internal teams (Compliance, Security, Engineering, Legal, etc.) to gather necessary information and provide thorough, prompt, and accurate responses to customer questionnaires and inquiries. Develop Scalable Processes: Create and refine processes to efficiently handle questionnaire completion and information security inquiry responses. Maintain a repository of standard answers, templates, and documentation to enhance efficiency and consistency. Leverage tools or automation to manage repetitive questionnaire content. Proactive Customer Assurance: Produce and maintain customer-facing security documentation and collateral (such as FAQ and trust portal content). Anticipate and address common customer questions proactively to build trust. Cross-Department Collaboration: Work closely with global Sales and Customer Success teams during pre-sales and renewal cycles to address security and compliance questions. Attend customer calls as the company's Customer Assurance representative, providing clear explanations of our security posture and practices to shorten sales cycles and reassure customers. Program Monitoring and Improvement: Track and report on customer assurance activities and metrics (such as questionnaire turnaround times, common security concerns, and customer feedback). Use these insights to continuously improve the customer assurance program, streamlining workflows, enhancing answer quality, and maintaining thorough and timely communication. What you'll bring: Experience: Over 5 years of experience in information security or compliance, with substantial involvement in security assurance or GRC programs. At least 1 year of experience in a customer-facing role, such as responding to client security questionnaires or participating in trust-building activities. Total professional experience is less than 15 years. Security Knowledge: Understanding of security and compliance frameworks/standards (such as SOC 2, ISO 27001, NIST, GDPR, CCPA). Working knowledge of cloud security principles and IT controls related to SaaS environments. Technical Skills: Expertise with cloud platforms such as GCP, Azure, or AWS, as well as containerization technologies like Docker and Kubernetes. Strong background in SaaS security. Non-Technical Skills: Experienced in creating clear and accessible documentation that explains complex technical scenarios to non-technical audiences. Process Management: Ability to manage multiple requests simultaneously and meet deadlines. Experience maturing customer assurance processes, such as implementing tools for security questionnaire automation or knowledge bases. Experience developing or improving processes to increase efficiency is a plus. Communication Skills: Ability to translate complex security concepts into clear, customer-friendly written and verbal communication. Comfortable interacting with enterprise customers and internal stakeholders. Collaboration: Ability to collaborate effectively with diverse groups (engineering, legal, sales, etc.) through proactive and customer-service-focused approaches. Education: Bachelor's degree in Information Security, Computer Science, or a related field (or equivalent work experience). This opportunity requires you to work from our office in Bangalore, India in a hybrid manner with three days in the office and two days working from home. Preferred Qualifications: Certifications: Professional certifications such as CISSP or CISA (preferred but not required). SaaS/Industry Experience: Experience working in a SaaS company, especially in cloud services or API management. About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become API-first and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.,

The Client Support Associate is responsible for providing ticket query support to clients, ensuring the execution of client programs in compliance with standard operating procedures (SOP) and Graebel's standards for operational efficiency and consistency. In this role, you will answer general queries from internal clients, monitor inquiries, perform data entry, gather required details, and manage processes based on SOP guidelines. Additionally, you will conduct daily audits of tickets to ensure correct support application, collaborate with team members for information verification, and update designated points of contact (POC) with accurate information. It will be your responsibility to process tickets while adhering to Graebel data integrity standards and client SOP. You may also be required to perform any other related duties as assigned. Overall, the Client Support Associate plays a crucial role in ensuring seamless communication and operational efficiency in client support services.,

We are seeking a highly motivated and detail-oriented Quality Team Leader/Supervisor with a strong background in collections and quality control within the BFSI industry. This is a critical leadership position for an individual who can not only manage and mentor a team but also drive quality initiatives and handle complex data. The ideal candidate will have a proven track record in a similar role and the maturity to effectively manage people, processes, and client communication. Key Responsibilities People Management & Leadership: Provide leadership, direction, and motivation to build and manage high-performing teams across different lines of business (LOBs). Effectively deal with all levels of employees, stakeholders, and clients with a high level of maturity. Quality & Process Management: Drive initiatives to closure , including projects related to quality improvement. Maintain a strong understanding of Transaction Quality functions , including the Handover, Startup, Manage, and Exit phases of a process transition. Possess a good working knowledge of Transaction Quality systems, tools, and technologies . Data Analysis & Reporting: Exhibit excellent analytical, quantitative, and data handling skills to interpret data effectively. Prepare presentations and client data using tools like PPT. Communication & Collaboration: Maintain excellent oral and written communication skills to manage all client and leadership communication. Act as a process-oriented and organized individual with strong planning, decision-making, and prioritization skills. Required Skills & Qualifications Experience: A minimum of one year of on-paper experience as a Quality Team Leader/Supervisor or in a similar team-handling role. Must have prior collections experience within the BFSI industry . Education: A Graduate degree in any discipline is mandatory. Skills: Strong people management skills . Excellent analytical, quantitative, and data interpretation skills . The ability to drive initiatives and projects to a successful closure. Exceptional communication and articulation skills. Good working knowledge of Transaction Quality systems . A basic knowledge of Six Sigma and statistical tools will be an added advantage. Detail-oriented with strong organizational and presentation skills.

We are seeking a highly experienced and strategic Business Delivery Manager Insurance to lead process management and improvement, manage a large team, ensure exceptional customer service, and drive strategic initiatives. You will be responsible for achieving productivity enhancements, overseeing new process migrations, managing client relationships, and fostering a culture of continuous improvement within the insurance domain. Roles and Responsibilities: Process Management & Improvement: Drive and achieve productivity enhancements across operations. Own weekly/monthly management reports, highlighting relevant gaps and concerns. Responsible for scoping and identifying new areas of work. Oversee the migration and stabilization of new processes. Periodically review process and regulatory requirements, ensuring continuous compliance. Review FTE (Full-Time Equivalent) requirements, shift plans, and capacity planning. Initiate, execute, and facilitate process improvement initiatives/projects . Lead organization-wide projects across various locations. Integrate domain knowledge and business understanding to create superior solutions for the client. Must clear at least one industry certification per year. People Management: Conduct regular meetings with process managers and effectively resolve concerns. Conduct skip-level meetings with team members and resolve escalations efficiently. Own rewards and recognition schemes for assigned processes/teams, fostering motivation. Oversee Learning & Development (L&D) trainings for self and process managers. Oversee staff domain certifications, ensuring professional growth. Ensure completion of process certifications by all staff (Process managers, Team leads, and associates) within pre-defined timelines. Liaise with the recruitment team for recruiting new team members. Identify and facilitate movements within the division for Process Managers, supporting career progression. Customer Service & SLA Delivery: Drive on-time, accurate, and quality service delivery within agreed-upon SLAs (Service Level Agreements) for assigned processes. Manage client relationships and effectively handle escalations. Strategic Initiatives: Explore opportunities to move processes to the GSC (Global Service Center) satellite office. Participate in special projects/organization-wide initiatives, contributing to broader company goals. Skills and Competencies: Must have experience in managing a span of over 50 team members . Well-versed with the application of process improvement tools . Should have successfully completed at least 1-2 transitions . Should have been part of Process Improvement projects (Green Belt, Lean, re-engineering projects) . Possess related industry certifications. Strong Strategic Thinking capabilities. Exceptional People Management skills. Demonstrated Transformational Leadership . Strong Process Focus . Proven Client Management expertise. Focus on Innovation . Prior work experience in the UK/US P&C (Property & Casualty) Insurance domain . QUALIFICATIONS: Graduated with a Master's degree from a recognized university.

You are invited to join a dynamic team that provides Operational Support for Digital applications, including Online & Mobile Banking (OMB/OLB), Customer Relationship Management (CRM) Pega, and Account Opening (AO) platforms. As a skilled professional with 6+ to 8 years of experience, your role will involve ticket management, system monitoring, issue resolution, and collaboration to ensure optimal application performance. You will also serve as a Subject Matter Expert (SME), leading initiatives, improving processes, and ensuring system uptime. Your primary responsibilities will include 24/7 monitoring of digital applications to maintain system health and performance. You will perform daily system health checks, manage system shut down and start up requests, and handle ticket queues for OLB, CRM Pega, and AO platforms. Additionally, you will assist in system-level support tasks, communicate maintenance/outage updates, and participate in knowledge transfer sessions to enhance system understanding. As a Senior Specialist, you will act as an SME for the architecture and technology stack of supported applications. You will lead the resolution of procedural and technical process gaps, drive troubleshooting initiatives, and mentor peers to create a collaborative work environment. Your commitment to system uptime and effective management of supporting technologies will be crucial for success in this role. This is a full-time, permanent position based in White Field, Bengaluru, Karnataka. You will be required to work from the office in a 24/7 rotational shift environment with weekend availability depending on escalations. The role is open for immediate joiners who are currently serving their notice period. In return for your expertise, you will receive benefits such as commuter assistance, a flexible schedule, health insurance, and Provident Fund. The application deadline is 14/04/2025, and the expected start date is 17/04/2025. If you are ready to take on this exciting opportunity and make an impact, please connect for further details and clarity as soon as possible.,

You will be responsible for overseeing branch operations at a leading bank, with a focus on retail and trade services. With a minimum of 10 years of experience in the banking industry, you will be tasked with formulating and executing bank policies, participating in strategic decision-making, and guiding the general direction of the branch. Your role will involve planning marketing strategies, promoting business activities, and effectively managing customer relationships. As the Branch Operations Head, you will be involved in developing and updating processes and manuals in alignment with the bank's policies, ensuring regular reviews to maintain compliance. Your responsibilities will extend to retail banking operations, including the promotion of services such as deposits and remittances. Additionally, you will serve as the primary point of contact for the Retail Banking and Trade Finance Department, overseeing back-office tasks and validating settlements across various financial instruments. This full-time position will require you to work day shifts in person at the designated branch location.,

As an Associate Director in IT and ITSS at Client Services India, located in Gurugram Sec 49, you will be entrusted with the responsibility of overseeing and steering the IT function. Your role will involve close collaboration with group companies and IT stakeholders to ensure the delivery of services aligns with defined KPIs and SLAs, while maintaining robust internal controls and IT security framework. You will play a crucial part in enhancing the capability and standards of client services, supporting the growth and sustainability of AMHS through service delivery excellence. In this leadership position, you will be required to manage and enhance the IT shared services team to guarantee the smooth functioning of day-to-day IT operations for client entities and external clients. Your responsibilities will include finalizing and implementing an operational model for IT operations, overseeing various IT operation areas such as Azure infrastructure, security, network, testing, help desk, database management, application development, BI report development, devices management, IT policies, and data protection. Additionally, you will lead a team of IT professionals to ensure service delivery aligns with KPIs and SLAs, drive IT-specific programs, act as a CISO for Client Services, and collaborate with AMH Op-cos for IT-related requirements. You will also be responsible for fostering a culture of high performance, effective teamwork, and continuous improvement within the IT team. Your role will involve managing stakeholder relationships, ensuring service excellence, developing SLAs, facilitating service transition, and dealing with internal customer and supplier issues. Furthermore, you will drive innovation, operational excellence, and continuous improvement within IT boundaries to enhance profitability. To excel in this role, you should possess 15-20 years of experience in managing a client-service oriented IT function, with expertise in managing large corporate initiatives/projects, strategic thinking, relationship management, and team development. Strong program management skills, collaborative mindset, stakeholder engagement abilities, and experience in the services industry will be advantageous. You should also demonstrate flexibility to manage teams across different time zones and hold relevant educational qualifications in IT along with certifications in PMP, information security, and data privacy. If you are a proactive and result-oriented professional with a passion for driving IT excellence and team growth, this role offers an exciting opportunity to lead and innovate within a dynamic IT environment.,

The Fund Accounting Manager position is an intermediate management role where you will be responsible for leading and providing direction to a team of employees. Your main focus will be on overseeing a variety of fund valuation activities in collaboration with the Operations - Transaction Services team. The Fund Accounting team plays a crucial role in the investment process by ensuring accuracy in middle office clients" cash and position data, which is essential for investment management, analytics, compliance, and regulatory purposes. You will be actively involved in managing risk and exposure for clients by ensuring daily reconciliation of the investment book of record with external record holders. This role requires a deep understanding of the reconciliation process, client service, exception management, data analysis, process improvement, and maintaining documentation. You will also be responsible for leading the team, setting SMART goals, conducting performance evaluations, and handling personnel duties. Key responsibilities include managing and controlling exceptions arising from cash, securities, and unit reconciliations, ensuring accuracy of published cash figures, collaborating with stakeholders, onboarding new clients, overseeing regulatory reporting, identifying and implementing corrective action plans, and serving as the primary point of escalation for internal and external queries. You will also play a vital role in process management by ensuring timely and accurate delivery of all functions, designing and implementing Service Level Agreements, and working closely with global Fund Accounting teams. Additionally, you will be involved in risk and control oversight, continuous improvement, business management, resource planning, MIS, and business change/transformation management. To be successful in this role, you should have 6-8 years of experience in the Investment Banking domain, with a minimum of 4+ years in Fund Accounting Operations and 3+ years in reconciliation systems and processes. Strong communication, planning, and management skills are essential, along with knowledge of the asset management industry. A flexible approach, self-motivation, attention to detail, ability to work under pressure, and willingness to work in night shifts are also required. Desirable qualifications include a Bachelor's degree in accountancy or finance, relevant certifications, good working knowledge of Office applications, and Fund Accounting expertise. If you are a qualified individual with a disability, Citi encourages you to apply for career opportunities and provides reasonable accommodations for the application process.,

You will be responsible for managing and optimizing processes while providing exceptional support to Spanish-speaking clients and stakeholders. Your ability to communicate effectively in both Spanish and English will be crucial in ensuring seamless operations and outstanding service. As the primary point of contact for Spanish-speaking clients, you will translate and interpret documents, communications, and meetings as needed. Clear and effective communication in both Spanish and English is essential to address and resolve client inquiries and issues in a timely manner. Additionally, you will assist in developing and maintaining customer support materials in Spanish, ensuring high levels of client satisfaction and engagement. You will prepare and present reports on process performance and improvements, maintaining accurate and up-to-date process documentation in both languages. Compliance with relevant regulations and standards is necessary. Fluency in Spanish (Minimum B2 Level) and English is required, along with a minimum of 06 months BPO Experience. Proven experience in process management and project management, strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills are essential for this role. If you meet these qualifications and are detail-oriented, proactive, and looking to join a dynamic team, we encourage you to apply for the Bilingual Spanish Process Specialist position in Noida.,

As a Supervisor in fabrication and assembly, your primary responsibility is to oversee the production of aluminium profiles, steel frames, brackets, base plates, and faade panels. You will allocate work based on production schedules, ensuring proper handling of aluminium, mild steel, and stainless steel materials while ensuring that all fabrication is performed according to technical drawings and standards. You will be responsible for verifying the cutting, punching, drilling, welding, and assembling of aluminium and steel components. Supervising the use of equipment such as double head cutting machines, CNC routers, punching machines, MIG/TIG welding equipment, and press brakes for aluminium and steel will also be part of your duties. Quality control is a crucial aspect of your role, where you will conduct in-process inspections of aluminium and steel parts to ensure dimensional accuracy and surface quality. It is essential to ensure that welding and surface finishing meet the required specifications. In terms of workforce coordination, you will lead and guide teams of fabricators, welders, and helpers in both aluminium and steel departments. Training workers on safe handling and fabrication techniques specific to aluminium and steel materials will be part of your responsibilities. You will also need to coordinate with Planning, Design, QA/QC, and Stores for material availability, technical clarifications, and quality approvals. Maintaining production reports, manpower deployment logs, and shift updates will be essential for smooth operations. Safety and maintenance are paramount in this role. Ensuring that workers follow proper PPE guidelines while handling aluminium sheets, steel plates, sharp edges, and heavy sections is crucial. Routine inspections of hand tools and machinery related to aluminium and steel fabrication are also part of your responsibilities. Key skills and competencies required for this role include a strong understanding of aluminium systems and steel supports used in faade fixing, the ability to read and interpret structural and faade fabrication drawings, knowledge of fabrication techniques for various materials, familiarity with welding processes and surface finishing techniques, and strong team leadership, discipline enforcement, and time management skills.,

You are a highly skilled Financial Consultant who will be responsible for conducting thorough company analysis, managing budgeting processes, overseeing process management, preparing financial reports, engaging with clients to understand their financial requirements, ensuring compliance with Direct and Indirect Tax regulations, providing guidance on FEMA and Companies Act compliance, contributing to mergers and acquisitions, reviewing legal documents, staying updated on regulatory changes, and maintaining high standards of professionalism. You will be expected to analyze companies and financial assessments, manage budgeting processes, streamline financial workflows, prepare and deliver compelling presentations and financial reports, engage with clients to understand their financial needs, ensure compliance with financial laws, provide guidance on compliance with FEMA and Companies Act, contribute to mergers and acquisitions, review legal documents, stay updated on regulatory changes, and maintain professionalism in all interactions. To qualify for this role, you should have a Bachelor's degree in Finance, Accounting, Business, Law, or a related field (Master's degree or relevant certifications preferred), proven experience in company analysis, budgeting, process management, and reporting, strong knowledge of financial laws and regulations, proficiency in PowerPoint and financial reporting tools, excellent communication and interpersonal skills, and strong analytical and organizational skills.,

As an experienced professional with 18-22 years of experience, you will be responsible for driving strategy development and deployment, including OKR development, value analysis, CBN (3-year plan), and annual plans. Your role will involve developing and implementing process strategies, service design, and benchmarking standards to ensure operational excellence. You will play a key role in transforming business activities through experience enhancement, digitization, and decision intelligence. Managing zone-specific relationships with Zone Partners and ensuring governance and compliance in collaboration with KHMS, internal audit and controls, and stakeholder/supplier escalation management will be crucial aspects of your responsibilities. Your expertise will be utilized in overseeing customer journey mapping, process taxonomy, process design, innovation, benchmarking, and business value delivery. Additionally, you will be accountable for managing third-party BPO relationships by enforcing contracts, KPIs, and SLAs. Driving GBS expansion through business development and execution of the business case will be a core responsibility. Talent management across the global scope of function and managing P&L for the global GBS STP function will also be part of your duties. To excel in this role, you should have 18-20+ years of experience in process management, operations, or transformation roles, with at least 5 years of experience leading cross-functional and/or global teams. Strong leadership skills, strategic thinking, and expertise in process standardization, optimization, and alignment with organizational goals are essential qualifications. Proficiency in governance, compliance, continuous improvement, and collaboration across functions and zones will be critical for success. A degree in business or finance is required, along with proficient technology skills including SAP HANA, Ariba, Coupa, or other procurement software and tools. Possessing CPSM or CPSD certification would be an added advantage for this role.,

As a Change Management and Transformation Consultant in Capital Markets at Accenture, you will have the opportunity to tackle our clients" most complex challenges by collaborating with exceptional individuals, utilizing cutting-edge technology, and partnering with leading companies across various industries. In this role, you will be a part of the Capital Markets practices within Accenture's Capability Network. Your primary responsibility will be to assist investment banks, asset and wealth managers, and exchanges in preparing for the digital future. By leveraging global strategies and data-driven insights, you will play a crucial role in enabling digital-enabled capital markets. Your key initiatives will include collaborating with clients to address intricate problems such as regulatory reforms, managing organizational changes related to processes, technology, and structure, overseeing transformation projects to transition from legacy systems to modern solutions, and recommending industry best practices to enhance operational efficiency. Additionally, you will support data governance and management efforts, optimize operations, drive business decision-making, refine methodologies, track industry trends, and develop proposals that align with Accenture's value proposition. Your role will involve incorporating best practices and methodologies into all stages of project management to ensure successful outcomes. To excel in this position, you should possess strong analytical and problem-solving skills, excellent communication and presentation abilities, and cross-cultural competence to thrive in a dynamic consulting environment. The ideal candidate for this role would have an MBA from a reputable business school with a blend of consulting and functional skills, industry-specific certifications such as FRM, CFA, or PRM, prior experience in consulting projects, and expertise in Investment Banking and Investment Management functions. Specific domains of knowledge should include Capital Markets, Asset & Wealth Management, Front Office Advisory, OMS systems, Back Office applications, Risk Management, Regulatory Change and Compliance, Data Governance, Robotics Process Automation, Agile Methodology, and more. By joining our team, you will have the opportunity to work on transformative projects with key clients, collaborate with industry experts to shape innovative solutions, receive personalized training to enhance your skills and industry knowledge, and contribute to a culture committed to equality and collaboration. Accenture is a leading global professional services company that offers a wide range of services in strategy, consulting, digital, technology, and operations. With a focus on delivering sustainable value to clients across industries, Accenture's team of over 569,000 professionals in more than 120 countries drives innovation to improve the way the world works and lives. Join us at Accenture to be a part of a team that values ideas, ingenuity, and a commitment to making a positive impact through transformative change.,

As the Incharge All India Tyre Office based in Dharuhera, you will be responsible for managing the fleet operations with a substantial experience of 12-17 years. Your qualifications should include a Diploma or B.Tech in Mechanical or Automobile. Your primary focus will be on overseeing the All India Tyre Team process management, acting as the central coordinator for CPKM Tyres across all fleets in India. Your duties will involve providing technical troubleshooting for Tyre Services to all fleets, ensuring end-to-end tyre inventory control from purchase to scrap tyre sale, and inspecting Tyres/RIMs/parts availability for all Fleet Hubs. Additionally, you will lead change management in the Tyres Maintenance process, assist in Fleet Maintenance, and oversee quality compliance of vehicle tyre inspection, scheduled service, and repairs at the Hub. You will also be responsible for managing vendors, estimates for repair works, and ensuring timely completion within the set turnaround time and cost. Identifying gaps in Tyre Maintenance, proposing solutions, and streamlining processes to remove inefficiencies will be crucial aspects of your role. Moreover, preparing and submitting MIS reports on all inventory and Tyre performance will be essential for monitoring and decision-making.,

Hitachi Energy India Development Centre (IDC) is a renowned research and development facility housing approximately 500 R&D engineers, specialists, and experts, dedicated to innovating digital solutions, new products, and cutting-edge technology. The center, located in Chennai and Bangalore, collaborates closely with Hitachi Energy's R&D and Research centers across more than 15 locations spanning 12 countries. Over the past two decades, IDC has made significant strides, securing over 200 international papers and 150+ patents. As an R&D Process Coordinator at Hitachi Energy IDC, you will play a pivotal role in ensuring the efficiency and effectiveness of processes within your department. Reporting to the R&D Process Manager, your responsibilities will include maintaining existing processes, developing new processes as required, and coordinating process maturity assessments with your team. You will also contribute to the enhancement of quality by working within established process design frameworks and utilizing quality improvement tools. Additionally, you will be responsible for creating presentations, tracking progress, generating supporting documents, and fostering a quality-driven culture within the organization. Conducting SWOT analysis, RCAs, Kaizen events, and FMEA/DFMEA/PFMEA will be part of your routine tasks, along with updating KPIs, supporting internal quality audits, and ensuring compliance with ISO certifications. Engaging in lessons learned sessions, strategic workshops, and continuous improvement initiatives will be integral to your role. Collaboration with cross-functional teams such as SCM and HSE to identify and rectify non-conformities to enhance deliverable quality is also expected. Upholding Hitachi Energy's core values of safety and integrity by demonstrating accountability, care for colleagues, and commitment to the organization will be paramount. To qualify for this role, you must hold a university degree in a relevant field like Process Management or Engineering. Proficiency in Lean Product Development, Continuous Improvement, and possession of a Black Belt certification in Lean Six Sigma are essential. Strong analytical, data visualization, and documentation skills are prerequisites, along with experience in utilizing Power BI. Fluency in spoken and written English is mandatory for effective communication and collaboration. At Hitachi Energy, we welcome individuals with disabilities and offer reasonable accommodations to support them in the job application process. Qualified candidates requiring accessibility assistance can request accommodations by submitting a general inquiry form on our website. Please provide your contact details and specific accommodation needs to facilitate a seamless application process tailored to your requirements. For job seekers with disabilities seeking accessibility assistance during the application process, we are committed to providing the necessary support to ensure equal opportunities. Requests for accommodations unrelated to accessibility needs will not be addressed.,