EOS IT Solutions is a family-run global technology + logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architectures in 195 countries. As a women-owned business, EOS is registered as a Member Buyer through WEConnect International. Our incredibly diverse team consisting of 2300+ employees worldwide continue to break boundaries through innovative solutions, without limitations due to non-merit factors. As a top-tier partner with Cisco, Juniper, Dell, Arista, HP, Pure Storage, Palo Alto, and many others, we have grown to become a market leader in IT Supply chain, AV Installation + International Deployment. We continue to expand our service offerings into Security, Data Centre, Enterprise Networking, + the latest Smart Building Technologies. Our Managed Services simplify complex processes + improve productivity across all business functions under a single purchase order. With 18 sites worldwide + 8 upcoming entities available this year, EOS has the capabilities and competencies to meet our clients’ IT requirements + expectations on a global scale. To date, we have deployed 150k+ VC-UC solutions throughout Asia, Europe & North/South America. With over 600+ qualified field-based engineers on multiple architectures across multiple locations, we are dedicated to providing exceptional service + technical expertise. EOS’ continuous innovation provides our customers with leading technologies to strengthen their business infrastructures. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners + employees. We are a true International IT provider, and we are proud to deliver our services through global simplicity with trusted transparency.
Hyderabad
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
WHO WE ARE: EOS IT Solutions is a global technology and logistics company, providing IT support services to major industry leaders. We focus on customer satisfaction, superior service quality, and support for our partners and employees. We deliver our services with simplicity and transparency worldwide. POSITION SUMMARY: We are seeking a talented and experienced Crestron Programmer with expertise in DSP (Digital Signal Processing) programming to join our team. The ideal candidate will be responsible for designing, developing, and implementing audiovisual control systems using Crestron technology, while also possessing the ability to work with DSP processors for advanced audio processing. If you are a highly motivated individual with a passion for cutting-edge AV technology, problem-solving, and innovation, we encourage you to apply. WHAT YOULL DO: Design, program, and implement Crestron-based control systems for audio-visual applications in commercial and residential environments. Collaborate with project teams, including AV engineers and designers, to understand project requirements and provide technical expertise. Develop customized user interfaces for control panels, touch screens, and mobile devices using Crestrons proprietary programming software. Integrate AV components, including video conferencing systems, displays, audio systems, and other peripherals, into unified control systems. Configure and program DSP processors for audio optimization, echo cancellation, noise reduction, and other audio processing tasks. Conduct thorough testing and debugging of programmed systems to ensure functionality, performance, and reliability. Provide documentation and training to clients and internal teams on system operation, troubleshooting, and maintenance. Stay updated on industry trends, emerging technologies, and best practices in AV control systems and DSP programming. WHAT YOULL NEED TO SUCCEED: Bachelors degree in Electrical Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience in programming Crestron control systems, including Crestron Certified Programmer (CCP) certification. Strong background in Digital Signal Processing (DSP) programming, including familiarity with DSP processors from manufacturers such as Biamp, Extron, QSC. Proficiency in programming languages such as Crestron Simpl# and Simpl# Pro. Knowledge of AV protocols and standards, including but not limited to: TCP/IP, RS-232, RS-485, and HDMI. Experience with AV equipment and components, including video codecs, displays, audio processors, microphones, and speakers. Ability to read and interpret AV system designs, schematics, and technical documentation. Excellent problem-solving skills and attention to detail. Effective communication skills to collaborate with cross-functional teams and clients. Strong organizational and time management abilities to handle multiple projects simultaneously. Willingness to adapt to new technologies and a continuous learning mindset. Crestron Digital Media certification and experience with AV-over-IP systems is a plus. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Bengaluru
INR 15.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Who We Are: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. Job Overview: The AV-VC Project Manager serves as the Subject Matter Expert (SME) and key coordinator for planning, implementing, managing, and optimizing audiovisual (AV) and unified communication (UC) systems. This role includes overseeing AV deployments, collaborating with cross-functional teams, and ensuring high-quality conference room experiences. The successful candidate will bring a mix of technical expertise, project management skills, and a strong ability to build professional relationships. Please note that this role is 100% on site and requires relevant AV/Project Management experience. Key Responsibilities: Site-level audits Act as SME for AV equipment, conference systems, and integration with Microsoft and Cisco unified communication tools. Manage OUS conference room deployments within the BTS budget. Plan and track all stages of AV deployment lifecycle using tools like MS Suite. Monitor project budgets and provide monthly spend reports. Align project priorities with organizational strategies and IT initiatives. Oversee operational and administrative activities for the AV estate. Ensure successful deployment processes, especially for large divisible spaces. Lead cross-divisional evaluations of new technologies related to desktop software strategy. Conduct risk assessments, proactively managing potential project risks. Deliver projects on time, within scope, and budget. Act as a liaison between architects, vendors, and stakeholders, ensuring compliance with company standards. Coordinate IT teams to enhance conferencing experiences and resolve AV support issues. Provide regular updates to stakeholders on project progress, upcoming changes, and training opportunities. Analyze and adapt project scope, timelines, and costs as necessary. Build and maintain strong internal relationships to ensure project success. Technical Skills: Proficiency in Cisco Control Hub, Cisco Call Manager, MS Teams Admin, and ServiceNow. Strong diagnostic and troubleshooting skills. Experience with interoperability between MS Teams and Cisco systems. Organizational and Communication Skills: Proven leadership and organizational abilities. Exceptional communication, negotiation, and interpersonal skills. Ability to build and maintain professional relationships. Dependable, punctual, and collaborative. Problem-Solving Skills: Strong ability to interpret technical needs and develop effective solutions. Excellent decision-making and problem-solving capabilities. Skilled in accomplishing results through collaboration and effective monitoring. Belonging at EOS:
Bengaluru
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our organizations information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole. WHAT YOULL DO: Helpdesk Operations: Processing of laptop replacement queue. First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support. Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD Software Provisioning / Deprovisioning within scope/access constraints of role within GSD Adherence to standard escalation processes for IT tickets Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields) Slack Administration (within role access constraints) Google Workspace Administration (within role access constraints) Laptop imaging and set up for new and existing employees. Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards. Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness Other IT/Helpdesk support as needed. WHAT YOULL NEED TO SUCCEED: Technical certification or bachelors degree in IT-related field preferred. Ability to communicate and write proficiently in a corporate environment. 3-6+ years of proven experience in a helpdesk or technical support role. Strong understanding of Apple/Mac operating systems, software applications, and network systems. Excellent problem-solving and communication skills. A commitment to providing exceptional customer service. Ability to work independently and in a team-oriented environment. Familiarity with IT service management (ITSM) and helpdesk software is a plus. This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team. COMPENSATION AND BENEFITS Global team Health Insurance Client provides breakfast & lunch (meals, coffee, snacks, etc.)
Hyderabad
INR 12.0 - 14.0 Lacs P.A.
Work from Office
Full Time
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We are seeking a highly motivated and detail-oriented Supply Chain Analyst with proficiency in SQL to join our dynamic team. The ideal candidate will play a crucial role in optimizing our supply chain processes by leveraging data analysis and insights. The Supply Chain Analyst will be responsible for collecting, analyzing, and interpreting data to support strategic decision-making within the supply chain department. WHAT YOULL DO: Responsibilities: Data Analysis: Utilize SQL to extract, transform, and analyze large datasets related to supply chain operations. Generate reports and dashboards to provide insights into key performance indicators (KPIs) such as inventory levels, order fulfillment, and supplier performance. Identify trends, anomalies, and opportunities for process improvement through data-driven analysis. Forecasting and Demand Planning: Collaborate with cross-functional teams to develop accurate demand forecasts based on historical data, market trends, and other relevant factors. Assist in the development and maintenance of inventory models to optimize stock levels and minimize shortages or excess inventory. Supplier Relationship Management: Evaluate supplier performance through data analysis and develop strategies to enhance relationships and improve overall supply chain efficiency. Monitor supplier lead times, delivery performance, and quality metrics to ensure alignment with organizational goals. Process Optimization: Identify areas for process improvement within the supply chain, utilizing data insights to streamline operations and reduce costs. Work closely with stakeholders to implement changes and monitor the impact on key performance metrics. Collaboration: Collaborate with cross-functional teams including procurement, logistics, and operations to ensure seamless coordination and communication across the supply chain network. Provide analytical support for strategic decision-making and participate in regular meetings to discuss supply chain performance and improvement initiatives. WHAT YOULL NEED TO SUCCEED: Bachelors degree in Supply Chain Management, Business Analytics, or a related field. Proven experience as a Supply Chain Analyst with a strong emphasis on data analysis. Proficiency in SQL for data extraction, transformation, and analysis. Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Knowledge of supply chain concepts, processes, and best practices. #LI-hybrid
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