WHO WE ARE: EOS IT Solutions is a global technology and logistics company, providing IT support services to major industry leaders. We focus on customer satisfaction, superior service quality, and support for our partners and employees. We deliver our services with simplicity and transparency worldwide. POSITION SUMMARY: We are seeking a talented and experienced Crestron Programmer with expertise in DSP (Digital Signal Processing) programming to join our team. The ideal candidate will be responsible for designing, developing, and implementing audiovisual control systems using Crestron technology, while also possessing the ability to work with DSP processors for advanced audio processing. If you are a highly motivated individual with a passion for cutting-edge AV technology, problem-solving, and innovation, we encourage you to apply. WHAT YOULL DO: Design, program, and implement Crestron-based control systems for audio-visual applications in commercial and residential environments. Collaborate with project teams, including AV engineers and designers, to understand project requirements and provide technical expertise. Develop customized user interfaces for control panels, touch screens, and mobile devices using Crestrons proprietary programming software. Integrate AV components, including video conferencing systems, displays, audio systems, and other peripherals, into unified control systems. Configure and program DSP processors for audio optimization, echo cancellation, noise reduction, and other audio processing tasks. Conduct thorough testing and debugging of programmed systems to ensure functionality, performance, and reliability. Provide documentation and training to clients and internal teams on system operation, troubleshooting, and maintenance. Stay updated on industry trends, emerging technologies, and best practices in AV control systems and DSP programming. WHAT YOULL NEED TO SUCCEED: Bachelors degree in Electrical Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience in programming Crestron control systems, including Crestron Certified Programmer (CCP) certification. Strong background in Digital Signal Processing (DSP) programming, including familiarity with DSP processors from manufacturers such as Biamp, Extron, QSC. Proficiency in programming languages such as Crestron Simpl# and Simpl# Pro. Knowledge of AV protocols and standards, including but not limited to: TCP/IP, RS-232, RS-485, and HDMI. Experience with AV equipment and components, including video codecs, displays, audio processors, microphones, and speakers. Ability to read and interpret AV system designs, schematics, and technical documentation. Excellent problem-solving skills and attention to detail. Effective communication skills to collaborate with cross-functional teams and clients. Strong organizational and time management abilities to handle multiple projects simultaneously. Willingness to adapt to new technologies and a continuous learning mindset. Crestron Digital Media certification and experience with AV-over-IP systems is a plus. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Who We Are: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. Job Overview: The AV-VC Project Manager serves as the Subject Matter Expert (SME) and key coordinator for planning, implementing, managing, and optimizing audiovisual (AV) and unified communication (UC) systems. This role includes overseeing AV deployments, collaborating with cross-functional teams, and ensuring high-quality conference room experiences. The successful candidate will bring a mix of technical expertise, project management skills, and a strong ability to build professional relationships. Please note that this role is 100% on site and requires relevant AV/Project Management experience. Key Responsibilities: Site-level audits Act as SME for AV equipment, conference systems, and integration with Microsoft and Cisco unified communication tools. Manage OUS conference room deployments within the BTS budget. Plan and track all stages of AV deployment lifecycle using tools like MS Suite. Monitor project budgets and provide monthly spend reports. Align project priorities with organizational strategies and IT initiatives. Oversee operational and administrative activities for the AV estate. Ensure successful deployment processes, especially for large divisible spaces. Lead cross-divisional evaluations of new technologies related to desktop software strategy. Conduct risk assessments, proactively managing potential project risks. Deliver projects on time, within scope, and budget. Act as a liaison between architects, vendors, and stakeholders, ensuring compliance with company standards. Coordinate IT teams to enhance conferencing experiences and resolve AV support issues. Provide regular updates to stakeholders on project progress, upcoming changes, and training opportunities. Analyze and adapt project scope, timelines, and costs as necessary. Build and maintain strong internal relationships to ensure project success. Technical Skills: Proficiency in Cisco Control Hub, Cisco Call Manager, MS Teams Admin, and ServiceNow. Strong diagnostic and troubleshooting skills. Experience with interoperability between MS Teams and Cisco systems. Organizational and Communication Skills: Proven leadership and organizational abilities. Exceptional communication, negotiation, and interpersonal skills. Ability to build and maintain professional relationships. Dependable, punctual, and collaborative. Problem-Solving Skills: Strong ability to interpret technical needs and develop effective solutions. Excellent decision-making and problem-solving capabilities. Skilled in accomplishing results through collaboration and effective monitoring. Belonging at EOS:
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our organizations information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole. WHAT YOULL DO: Helpdesk Operations: Processing of laptop replacement queue. First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support. Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD Software Provisioning / Deprovisioning within scope/access constraints of role within GSD Adherence to standard escalation processes for IT tickets Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields) Slack Administration (within role access constraints) Google Workspace Administration (within role access constraints) Laptop imaging and set up for new and existing employees. Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards. Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness Other IT/Helpdesk support as needed. WHAT YOULL NEED TO SUCCEED: Technical certification or bachelors degree in IT-related field preferred. Ability to communicate and write proficiently in a corporate environment. 3-6+ years of proven experience in a helpdesk or technical support role. Strong understanding of Apple/Mac operating systems, software applications, and network systems. Excellent problem-solving and communication skills. A commitment to providing exceptional customer service. Ability to work independently and in a team-oriented environment. Familiarity with IT service management (ITSM) and helpdesk software is a plus. This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team. COMPENSATION AND BENEFITS Global team Health Insurance Client provides breakfast & lunch (meals, coffee, snacks, etc.)
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We are seeking a highly motivated and detail-oriented Supply Chain Analyst with proficiency in SQL to join our dynamic team. The ideal candidate will play a crucial role in optimizing our supply chain processes by leveraging data analysis and insights. The Supply Chain Analyst will be responsible for collecting, analyzing, and interpreting data to support strategic decision-making within the supply chain department. WHAT YOULL DO: Responsibilities: Data Analysis: Utilize SQL to extract, transform, and analyze large datasets related to supply chain operations. Generate reports and dashboards to provide insights into key performance indicators (KPIs) such as inventory levels, order fulfillment, and supplier performance. Identify trends, anomalies, and opportunities for process improvement through data-driven analysis. Forecasting and Demand Planning: Collaborate with cross-functional teams to develop accurate demand forecasts based on historical data, market trends, and other relevant factors. Assist in the development and maintenance of inventory models to optimize stock levels and minimize shortages or excess inventory. Supplier Relationship Management: Evaluate supplier performance through data analysis and develop strategies to enhance relationships and improve overall supply chain efficiency. Monitor supplier lead times, delivery performance, and quality metrics to ensure alignment with organizational goals. Process Optimization: Identify areas for process improvement within the supply chain, utilizing data insights to streamline operations and reduce costs. Work closely with stakeholders to implement changes and monitor the impact on key performance metrics. Collaboration: Collaborate with cross-functional teams including procurement, logistics, and operations to ensure seamless coordination and communication across the supply chain network. Provide analytical support for strategic decision-making and participate in regular meetings to discuss supply chain performance and improvement initiatives. WHAT YOULL NEED TO SUCCEED: Bachelors degree in Supply Chain Management, Business Analytics, or a related field. Proven experience as a Supply Chain Analyst with a strong emphasis on data analysis. Proficiency in SQL for data extraction, transformation, and analysis. Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Knowledge of supply chain concepts, processes, and best practices. #LI-hybrid
WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU LL DO: We are looking for a Technical Program Manager to know, understand, build, and deliver a full range of Network and Audio-Visual (AV) products including conference rooms, presentation rooms, training rooms, wireless deployments, mobile builds, IDF expansions, and Managed Network Environments. All will be held to the highest quality standards with minimal supervision. The Audio Visual & Networking Delivery product portfolio includes: Wireless projects for small offices Mobile Infrastructure projects for medium sized offices Main Distribution Frame (MDF) projects Intermediate Distribution Frame (IDF) projects Audio Visual system delivery for new programs Audio Visual system delivery for Day 2 programs Audio Visual system delivery for replacement programs Audio Visual system decommissioning for sites, floors and parts of buildings The Technical Program Manager is responsible for delivering a complete range of standard and custom AV designs and can confidently deal with ambiguity. They can be relied upon to assist in cross regional projects or operate in new areas within their region as required within the portfolio. They are expected to add value where product strategy is defined, and seek guidance as needed. You should have a comprehensive understanding of defined AV & Network products and processes, understand the technology capabilities of each product, and are able to anticipate risks and mitigate them. You can effectively communicate with non-tech customers, are trusted to influence customer decisions, and deliver a solution that is at both the individual level and the service level. You look beyond their immediate scope and consider global requirements when addressing process development. You should also understand the technology capabilities of each product, are able to know when change or redesign may be needed and are able to drive those works to the correct manner. You should be able to choose the right product for the project, if needed, and are expected to work independently, seeking guidance only as needed on the program(s) assigned. The Technical Program Manager works to maintain partnerships with stakeholders. This means they work with a variety of Global teams focused on many different business aspects. Coordination with a global team of engineers, other TPMs, Security, and Leadership is expected. You would be responsible for preventing or mitigating challenging situations. You understand the operation of the systems being delivered, and have the technical acumen to identify errors, engage the correct resources, and suggest solutions. You are required to learn and comprehend the high-level business picture and contextually understand the technical requirements of the solutions being built. You contribute to process improvement and documentation, optimizing cross team processes, and driving efficiency. You should also have the communication skills to train others, mentor junior members of the team, providing measurable growth to the team, in addition to seeking strong talent as potential candidates to join the team. You would also be required to work directly with external technology or service providers, customers, partner teams, and/or sellers. You will begin to demonstrate an ability to contribute globally to improvement programs. This role can be fully remote that requires good internet speed. #IND #LI-YC2
WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: The CAD Engineer will work as part of the design team, helping to design and develop cutting edge audio and video services/systems. You will be involved in the lifecycle of the overall internal AV/VC technology strategy. WHAT YOU LL DO: Assist in the development of briefs, including site surveys, preliminary sketches, working drawings and specifications. Prepare plans, drawings & models. Provide technical advice and assistance. To liaise with contractors, consultants & clients. Advise and direct contractors and other relevant parties throughout all stages of construction, including site inspection and attendance at site meetings Utilize pre-designed programs on computing and associated equipment as a tool in the provision of the service. In particular to prepare drawings using computer aided design software. Work to programs and deadlines in consultation with Project Managers. Undertake training as required or as identified by management for the proper execution or development within your role/company. Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder. ESSENTIAL CRITERIA: Minimum of 2+ year s experience using AutoCad 3rd level degree or equivalent in a relative discipline Familiar with technical drawings. Be eligible and willing to travel to client sites Responsible and reliable, capable of working alone as well as part of a team Excellent written and verbal communication skills; able to work effectively with customer and other stakeholders. Must have excellent customer service and troubleshooting skills with a strong service orientation focus. Must have critical thinking ability, problem solving, appropriate judgment, and decision making skills. Ability to learn and share new skills and to apply them efficiently. Strong, technical, analytical and numerical skills. Be flexible and adaptable to change, to meet the needs of the customer. Be a motivated team player. #LI-Remote #IND
WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the worlds largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees, We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency, WHAT YOULL DO: We are looking for a Technical Program Manager to know, understand, build, and deliver a full range of Network and Audio-Visual (AV) products including conference rooms, presentation rooms, training rooms, wireless deployments, mobile builds, IDF expansions, and Managed Network Environments All will be held to the highest quality standards with minimal supervision, The Audio Visual & Networking Delivery product portfolio includes: Wireless projects for small offices Mobile Infrastructure projects for medium sized offices Main Distribution Frame (MDF) projects Intermediate Distribution Frame (IDF) projects Audio Visual system delivery for new programs Audio Visual system delivery for Day 2 programs Audio Visual system delivery for replacement programs Audio Visual system decommissioning for sites, floors and parts of buildings The Technical Program Manager is responsible for delivering a complete range of standard and custom AV designs and can confidently deal with ambiguity They can be relied upon to assist in cross regional projects or operate in new areas within their region as required within the portfolio They are expected to add value where product strategy is defined, and seek guidance as needed, You should have a comprehensive understanding of defined AV & Network products and processes, understand the technology capabilities of each product, and are able to anticipate risks and mitigate them You can effectively communicate with non-tech customers, are trusted to influence customer decisions, and deliver a solution that is at both the individual level and the service level You look beyond their immediate scope and consider global requirements when addressing process development, You should also understand the technology capabilities of each product, are able to know when change or redesign may be needed and are able to drive those works to the correct manner You should be able to choose the right product for the project, if needed, and are expected to work independently, seeking guidance only as needed on the program(s) assigned, The Technical Program Manager works to maintain partnerships with stakeholders This means they work with a variety of Global teams focused on many different business aspects Coordination with a global team of engineers, other TPMs, Security, and Leadership is expected, You would be responsible for preventing or mitigating challenging situations You understand the operation of the systems being delivered, and have the technical acumen to identify errors, engage the correct resources, and suggest solutions, You are required to learn and comprehend the high-level business picture and contextually understand the technical requirements of the solutions being built You contribute to process improvement and documentation, optimizing cross team processes, and driving efficiency, You should also have the communication skills to train others, mentor junior members of the team, providing measurable growth to the team, in addition to seeking strong talent as potential candidates to join the team, You would also be required to work directly with external technology or service providers, customers, partner teams, and/or sellers You will begin to demonstrate an ability to contribute globally to improvement programs, This role can be fully remote that requires good internet speed, EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor, #IND Show
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our organizations information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole. RESPONSIBILITIES: Helpdesk Operations: Processing of laptop replacement queue. First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support. Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD Software Provisioning / Deprovisioning within scope/access constraints of role within GSD Adherence to standard escalation processes for IT tickets Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields) Slack Administration (within role access constraints) Google Workspace Administration (within role access constraints) Laptop imaging and set up for new and existing employees. Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards. Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness Other IT/Helpdesk support as needed. QUALIFICATIONS: Technical certification or bachelors degree in IT-related field preferred. Ability to communicate and write proficiently in a corporate environment. 3-6+ years of proven experience in a helpdesk or technical support role. Strong understanding of Apple operating systems, software applications, and network systems. Excellent problem-solving and communication skills. A commitment to providing exceptional customer service. Ability to work independently and in a team-oriented environment. Familiarity with IT service management (ITSM) and helpdesk software is a plus. This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team. COMPENSATION AND BENEFITS Global team Health Insurance Client provides breakfast & lunch (meals, coffee, snacks, etc.) #LI-Onsite
The AV Tier 2 Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to a wide array of clients. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. **THIS POSITION MAY REQUIRE UP TO 50% TRAVEL. KEY RESPONSIBILITIES: On-site technician with the knowledge and skillset to fix 99% of issues in rooms Configuration of endpoints and infrastructure Preparation of room audits ensuring technology can work at optimum level Performs preventative maintenance to ensure equipment and room is ready for use Responsible for identifying defective/failed equipment and providing solutions Perform on site User Acceptance testing Install software upgrades Provide strong client level support to users, with a predisposition to de-escalate technical fails Perform break fix (user reported incident) tasks within target service level agreements response window Form strong partnerships with local help desk, building facilities, events, executive support, and EA s of high profile staff White glove technical support for C-suite and high level management Provide VC focused support for high profile events reported network related call escalation issues Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools 50% Travel to customer sites as required Must Have Experience with Audio Visual Troubleshooting, maintenance and signal flow to be considered. ESSENTIAL CRITERIA: Ability to be self-motivated and accountable in a fast-pace, independent environment Ability to think creatively as well as methodically regarding technical issue Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required Strong interpersonal, customer service, and conflict resolution skills Willingness to learn and adapt to client culture Ability to work both independently as well as with a team Must have critical thinking and problem solving ability Be flexible and adaptable to change and hours of work, to meet the needs of the customer Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work
The AV Tier 2 Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to a wide array of clients. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. **THIS POSITION MAY REQUIRE UP TO 50% TRAVEL. KEY RESPONSIBILITIES: On-site technician with the knowledge and skillset to fix 99% of issues in rooms Configuration of endpoints and infrastructure Preparation of room audits ensuring technology can work at optimum level Performs preventative maintenance to ensure equipment and room is ready for use Responsible for identifying defective/failed equipment and providing solutions Perform on site User Acceptance testing Install software upgrades Provide strong client level support to users, with a predisposition to de-escalate technical fails Perform break fix (user reported incident) tasks within target service level agreements response window Form strong partnerships with local help desk, building facilities, events, executive support, and EA s of high profile staff White glove technical support for C-suite and high level management Provide VC focused support for high profile events reported network related call escalation issues Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools 50% Travel to customer sites as required Must Have Experience with Audio Visual Troubleshooting, maintenance and signal flow to be considered. ESSENTIAL CRITERIA: Ability to be self-motivated and accountable in a fast-pace, independent environment Ability to think creatively as well as methodically regarding technical issue Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required Strong interpersonal, customer service, and conflict resolution skills Willingness to learn and adapt to client culture Ability to work both independently as well as with a team Must have critical thinking and problem solving ability Be flexible and adaptable to change and hours of work, to meet the needs of the customer Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work
Who We Are: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. The Role: As an AV Design Engineer at EOS IT Solutions, you will play a pivotal role in designing and implementing state-of-the-art audio-visual systems for our global clients. Responsibilities: Collaborating with clients to understand their AV needs and objectives. Developing comprehensive AV system designs, including schematics, layouts, and equipment specifications. Selecting appropriate audio, video, and control equipment for each project. Creating detailed technical documentation and project plans. Collaborating with cross-functional teams, including sales, installation, and project management. Staying up-to-date with industry trends and emerging technologies. Qualifications: Proven experience in AV system design, including proficiency in industry-standard design tools and software. Strong understanding of audio-visual equipment, signal flow, and integration. Familiarity with AV industry standards and best practices. Excellent communication skills to effectively interact with clients and internal teams. Detail-oriented with the ability to manage multiple projects simultaneously. Certifications, if applicable, e.g., CTS, CTS-D, Extron, Crestron, Biamp, QSYS etc EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor. #LI-Remote
WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU LL DO: We are looking for an Administrative Technical Program Manager to know, understand, build, and deliver a full range of Network and Audio-Visual (AV) products including conference rooms, presentation rooms, training rooms, wireless deployments, mobile builds, IDF expansions, and Managed Network Environments. All will be held to the highest quality standards with minimal supervision. The Networking Delivery product portfolio includes: Wireless projects for small offices Mobile Infrastructure projects for medium sized offices Main Distribution Frame (MDF) projects Intermediate Distribution Frame (IDF) projects Program Oversight: track progress and performance of all in-scope programs to ensure timelines are met, risks are known, issues are being resolved by the relevant teams, and scope changes and financial impacts are known and tracked Incident Management: manage and resolve program-level issues to eliminate blockers and minimize impact to customer. Escalations are routed through to the Tech Consultant as necessary End-to-End Coordination: shepherd teams and facilitate coordination to bring the programs to the finish line Audit: conduct periodic audits and provide recommendations to streamline processes. No skin in the game means audits will be objective Knowledge Management: create and maintain an archive of Lessons Learned Business Reporting: provide periodic business reports The Technical Program Manager is responsible for delivering a complete range of standard and can confidently deal with ambiguity. They can be relied upon to assist in cross regional projects or operate in new areas within their region as required within the portfolio. They are expected to add value where product strategy is defined, and seek guidance as needed. You should have a comprehensive understanding of defined Infrastructure & Network products and processes, understand the technology capabilities of each product, and are able to anticipate risks and mitigate them. You can effectively communicate with non-tech customers, are trusted to influence customer decisions, and deliver a solution that is at both the individual level and the service level. You look beyond their immediate scope and consider global requirements when addressing process development. You should also understand the technology capabilities of each product, are able to know when change or redesign may be needed and are able to drive those works to the correct manner. You should be able to choose the right product for the project, if needed, and are expected to work independently, seeking guidance only as needed on the program(s) assigned. The Technical Program Manager works to maintain partnerships with stakeholders. This means they work with a variety of Global teams focused on many different business aspects. Coordination with a global team of engineers, other TPMs, Security, and Leadership is expected. You would be responsible for preventing or mitigating challenging situations. You understand the operation of the systems being delivered, and have the technical acumen to identify errors, engage the correct resources, and suggest solutions. You are required to learn and comprehend the high-level business picture and contextually understand the technical requirements of the solutions being built. You contribute to process improvement and documentation, optimizing cross team processes, and driving efficiency. You should also have the communication skills to train others, mentor junior members of the team, providing measurable growth to the team, in addition to seeking strong talent as potential candidates to join the team. You would also be required to work directly with external technology or service providers, customers, partner teams, and/or sellers. You will begin to demonstrate an ability to contribute globally to improvement programs. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor #LI-Remote
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We are seeking a highly motivated and detail-oriented Supply Chain Analyst with proficiency in SQL to join our dynamic team. The ideal candidate will play a crucial role in optimizing our supply chain processes by leveraging data analysis and insights. The Supply Chain Analyst will be responsible for collecting, analyzing, and interpreting data to support strategic decision-making within the supply chain department. WHAT YOULL DO: Responsibilities: Data Analysis: Utilize SQL to extract, transform, and analyze large datasets related to supply chain operations. Generate reports and dashboards to provide insights into key performance indicators (KPIs) such as inventory levels, order fulfillment, and supplier performance. Identify trends, anomalies, and opportunities for process improvement through data-driven analysis. Forecasting and Demand Planning: Collaborate with cross-functional teams to develop accurate demand forecasts based on historical data, market trends, and other relevant factors. Assist in the development and maintenance of inventory models to optimize stock levels and minimize shortages or excess inventory. Supplier Relationship Management: Evaluate supplier performance through data analysis and develop strategies to enhance relationships and improve overall supply chain efficiency. Monitor supplier lead times, delivery performance, and quality metrics to ensure alignment with organizational goals. Process Optimization: Identify areas for process improvement within the supply chain, utilizing data insights to streamline operations and reduce costs. Work closely with stakeholders to implement changes and monitor the impact on key performance metrics. Collaboration: Collaborate with cross-functional teams including procurement, logistics, and operations to ensure seamless coordination and communication across the supply chain network. Provide analytical support for strategic decision-making and participate in regular meetings to discuss supply chain performance and improvement initiatives. WHAT YOULL NEED TO SUCCEED: Bachelors degree in Supply Chain Management, Business Analytics, or a related field. Proven experience as a Supply Chain Analyst with a strong emphasis on data analysis. Proficiency in SQL for data extraction, transformation, and analysis. Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Knowledge of supply chain concepts, processes, and best practices. Flexible to work PST zone i.e. 9PM to 6AM IST EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-hybrid
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: We are seeking is a detail-oriented and proactive Supply Chain Operations Analyst to join our dynamic team. The ideal candidate will possess strong analytical skills, a deep understanding of supply chain processes, and the ability to drive continuous improvement initiatives. This role involves analyzing data, collaborating with cross-functional teams, and implementing strategies to enhance the efficiency of our supply chain operations. WHAT YOULL DO: Data Analysis and Reporting: Analyze supply chain data to identify trends, patterns, and areas for improvement. Generate regular reports on key performance indicators (KPIs) and provide insights to support decision-making. Inventory Management: Monitor and optimize inventory levels to ensure alignment with demand forecasts. Collaborate with procurement and production teams to maintain an efficient and cost-effective inventory. Process Improvement: Identify opportunities for process improvement within the supply chain. Work closely with cross-functional teams to implement changes that enhance overall operational efficiency. Collaboration: Collaborate with stakeholders, including procurement, logistics, and production, to ensure seamless coordination across the supply chain. Participate in regular meetings to address operational challenges and drive collaborative solutions. Supply Chain Visibility: Enhance supply chain visibility through the implementation of tracking and monitoring tools. Work with technology teams to leverage systems that improve real-time visibility into supply chain activities. Performance Metrics: Define and track key performance metrics for supply chain operations. Develop and maintain dashboards that provide a comprehensive overview of the supply chains performance. Root Cause Analysis: Conduct root cause analysis for supply chain disruptions or inefficiencies. Implement corrective actions and preventative measures to mitigate future issues. WHAT YOULL NEED TO SUCCEED: Bachelors degree in Engineering Understanding of Supply chain management fundamentals & tools such as SAP or material demand management services, dashboards, o9, etc Effective management of workflows & client requests through ticketing systems (ex.) Intermediate Excel skills / Google sheet (vlookup, pivot tables, charts, etc) & utilize other Google applications such as Slides & Docs with quality presentation. Knowledge of project management methodologies for managing cross functional teams Risk Management with a proven background of working to meet tight deadlines. Communication, Teamwork, and Leadership Effective cross functional collaboration & the ability to work with stakeholders from technical, operations and planning teams. Ability to maintain accurate records and document process end to end at a high level. Great attention to detail in understanding context of business requirements and able to take insightful meeting notes. Individual skills: goal-oriented, coachable, critical thinker, and responsible. Team skills: willing to learn, effective team player, and share knowledge & best practices with the team. Problem solving and analytical skills Root cause analysis, identify root causes and have the ability to communicate where needed implement corrective action to avoid re-occurrence Ability to recognize patterns and/or trends in assigned workflows backed with data and historical analysis where needed. PREFFERED QUALIFICATIONS: Masters degree in Supply Chain Management or a related field. Certification in supply chain management (e.g., APICS) is a plus. Experience with supply chain optimization tools and software. Experience with SQL #LI-Remote
WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: The CAD Engineer will work as part of the design team, helping to design and develop cutting edge audio and video services/systems. You will be involved in the lifecycle of the overall internal AV/VC technology strategy. This role requires support for EST hours WHAT YOU LL DO: Assist in the development of briefs, including site surveys, preliminary sketches, working drawings and specifications. Prepare plans, drawings & models. Provide technical advice and assistance. To liaise with contractors, consultants & clients. Advise and direct contractors and other relevant parties throughout all stages of construction, including site inspection and attendance at site meetings Utilize pre-designed programs on computing and associated equipment as a tool in the provision of the service. In particular to prepare drawings using computer aided design software. Work to programs and deadlines in consultation with Project Managers. Undertake training as required or as identified by management for the proper execution or development within your role/company. Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder. ESSENTIAL CRITERIA: Minimum of 2+ year s experience using AutoCad 3rd level degree or equivalent in a relative discipline Familiar with technical drawings. Be eligible and willing to travel to client sites Responsible and reliable, capable of working alone as well as part of a team Excellent written and verbal communication skills; able to work effectively with customer and other stakeholders. Must have excellent customer service and troubleshooting skills with a strong service orientation focus. Must have critical thinking ability, problem solving, appropriate judgment, and decision making skills. Ability to learn and share new skills and to apply them efficiently. Strong, technical, analytical and numerical skills. Be flexible and adaptable to change, to meet the needs of the customer. Be a motivated team player. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-Remote
As a Senior AV Technician , you will support, operate, and maintain advanced audio-visual systems and media equipment across office locations and offsite venues. You will play a critical role in delivering seamless Zoom-based live streams and hybrid events, including town halls, executive off-sites, and company-wide gatherings. You will act as an escalation point for AV-related technologies, oversee system health, support event operations, and contribute to continuous improvements across AV services and infrastructure. This role includes participation in office builds, expansion efforts, and upgrades, while working closely with internal stakeholders, AV integrators, and event coordinators. KEY RESPONSIBILITIES Provide on-site AV and streaming support for hybrid and in-person events including town halls, hackathons, team gatherings, and executive off-sites Install, configure, and operate professional media equipment including monitors, speakers, cameras, lighting, and AV racks Act as a technical escalation point for AV technologies including Zoom Rooms, NEAT Boards, Q-SYS, studio hardware, digital signage, and wayfinding systems Perform routine system health checks, monitor AV infrastructure, and troubleshoot performance issues Maintain and create technical documentation and Knowledge Base articles to empower IT and support teams Participate in the design and execution of office AV installations, upgrades, and expansions Coordinate with third-party AV vendors and manage vendor SLAs and support contracts Offer user training and guidance to staff on AV systems and tools Provide support during incident response and equipment outages, ensuring minimal event disruption Maintain a proactive and service-oriented approach to identifying and implementing process improvements Contribute to the setup and support of special events or temporary AV installations, including domestic travel as required Be available for occasional after-hours or weekend support for high-visibility events ESSENTIAL CRITERIA 6+ years of hands-on experience supporting and operating AV systems in enterprise or event environments Proven ability to support complex AV setups for hybrid live events Strong troubleshooting skills and ability to work under pressure in a live event setting Excellent communication and interpersonal skills, with the ability to support executive stakeholders Familiarity with streaming tools such as ZoomISO, ZoomOSC, vMix, Bitfocus Companion, and Zoom Webinars Comfortable transporting and setting up AV hardware; able to lift and manoeuvre equipment as needed Experience creating and maintaining technical documentation and Knowledge Base content DESIRABLE CRITERIA Expertise in Zoom platforms, Google Workspace, Neat, Q-SYS, Logi, and AV-over-IP technologies Certifications such as Q-SYS Level 1/2, AVIXA CTS, or equivalent vendor training Experience with studio production tools (eg, ATEM switchers, NDI, Dante audio) Understanding of AV system design, layout, and integration best practices Experience with asynchronous video tools and platforms such as Loom, Zoom Events, or similar Proficiency with Canva, Keynote, and Google Slides for presentation and event support materials Background supporting large-scale office fit-outs, build-outs, or tech upgrades A proactive, agile mindset focused on innovation and service improvement
FIND ON MAP