1713 Service Quality Jobs - Page 38

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team i...

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement - To inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity t...

Career Opportunities Job Code IJP- Deputy Manager - Customer Engagement Position Deputy Manager - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Manager/Chief Manager - Customer Engagement Band 5 Location Visakhapatnam Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Hand...

Career Opportunities Job Code IJP-Executive Customer Engagement Position Executive - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Chief Manager/Sr. Manager - Customer Engagement Band 5 Location Kollam Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance ...

Career Opportunities Job Code IJP-Assistant Manager - Customer Engagement Position Assistant Manager - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Manager/Chief Manager - Customer Engagement Band 5 Location Warangal Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Hand...

We are a dynamic product based company committed to delivering groundbreaking solutions to our global customer base. We are looking for an enthusiastic and dedicated Customer Success Associate to join our team and be part of our journey to success Responsibilities and Duties Assisting customers in getting started with our suite of software-based products, understanding their needs, and helping them utilize our products to the maximum extent. Demonstrating an eagerness to learn new technologies and leverage this knowledge to suggest better solutions to customers, enhancing their product experience. Providing exceptional after-sales support through remote troubleshooting, chat assistance, and ...

Greetings from COEQUAL Group Of Companies!!! COEQUAL Group offers its services through top Consultants & Professionals. Our expert team helps our Clients and Business Owners to deliver quality service to their customers. COEQUAL Group is into various business under the following:- COEQUAL SERVICES COEQUAL WELFARE FOUNDATION COEQUAL INFOTECH PVT LTD COEQUAL NIDHI LIMITED RESEARCH ANALYST Greetings from COEQUAL Group Of Companies!!! COEQUAL Group offers its services through top Consultants & Professionals. Our expert team helps our Clients and Business Owners to deliver quality service to their customers. COEQUAL Group is into various business under the following:- COEQUAL SERVICES COEQUAL WEL...

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for resolving customer complaints/escalat...

" About the Client: PSS has been mandated to hire a Head of Operations West for a fast-growing company in the E-commerce and hyperlocal logistics space. The organization operates a robust distribution network spanning thousands of cities and pin codes across India, supporting large-scale, tech-enabled delivery operations. Purpose of the Role: To lead and manage operations across a region, ensuring performance, revenue generation, and adherence to organizational values and culture. Key Responsibilities: Oversee the operational performance of assigned PODs; provide feedback for continuous improvement Guide and mentor POD Owners on strategy and process enhancements Analyze performance data to d...

Job Description: IT Field Support Specialist We are seeking a skilled IT Field Support Specialist to join our team, providing exceptional on-site support in fast-paced tech offices. This role supports a globally recognized leader, and we are looking for a stellar representative to deliver above-and-beyond service to our client. Key Responsibilities Concierge-Level Customer Experience: Deliver premium, white-glove support to internal employees via face-to-face interactions, chat, and phone, stressing the importance of high-quality service in every interaction. Prompt Walk-Up Support: Provide immediate and efficient assistance to users who visit the support desk, ensuring a quality and timely ...

" Job Title: Head of Marketplace and D2C Location: Bangalore About the client: PSS has been mandated to hire a Head of Marketplace and D2C for a D2C company with interests in Apparel and Lifestyle products. Job Purpose: This role will oversee the strategy, operations, and growth of a company s presence in marketplaces and its own website Key Responsibilities: Strategy & Planning Develop and execute a comprehensive marketplace strategy aligned with overall business objectives. Identify and onboard relevant sellers/partners to enhance the product offering. Forecast sales and track KPIs to measure success and drive performance. Marketplace Operations Oversee the day-to-day operations of the mar...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify e...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify e...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify e...

Business Functions DBS Bank is committed to supporting the growth of Small and Medium-sized Enterprises (SMEs) across Asia. Our Institutional Banking Group provides a comprehensive suite of financial solutions, including cash management, loan facilities, trade financing, risk protection, and capital market instruments, to help SMEs thrive domestically and regionally. This role is crucial to scaling our SME lending franchise in a key market. Job Purpose The Vice President of Credit Operations provides strategic leadership and oversight for all aspects of the credit operations function within Corporate and Investment Banking. This role is crucial for ensuring the efficiency, accuracy, and comp...

Career Opportunities Job Code IJP- Executive - Customer Engagement (Agency) Position Executive - Customer Engagement (Agency) No. of Positions 1 Department Operations Function Operations - Agency Reporting to Manager/Chief Manager - Customer Engagement Band 5 Location Vapi O ffice Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processi...

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Res...

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Res...

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Res...

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement To inspire and nurture the human spirit one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to cr...

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement To inspire and nurture the human spirit one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to cr...

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement - To inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity t...

Position: Assistant Manager - Operations Location: Chennai, Tamil Nadu Experience: 2-3 Years Languages: English & Tamil (Fluent) Company Overview: At EMO Energy, we are reshaping the future of electric mobility by building a full-stack platform that powers EV fleets, riders, dark stores, and restaurants across India. From high-performance battery systems to intelligent deployment tools, our solutions combine hardware, software, and AI to deliver clean, scalable, and reliable mobility. Job Role Summary: As Assistant Manager - Operations, you will lead and coordinate key on-ground activities across EMO Energy s EV and battery deployment ecosystem in Chennai. You will be responsible for managin...

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all ope...

We are seeking seasoned professionals with a minimum of 3 years of experience in the education counselling or international admissions domain. As an Officer Education Counselling, you will be responsible for handling complex student profiles, driving conversions, mentoring junior team members, and contributing strategically to counselling operations. Key Responsibilities Manage end-to-end counselling of students including profile assessment, course selection, application submission, and visa support. Provide expert advice on admission procedures, scholarships, financial documentation, and pre-departure arrangements. Build and maintain strong rapport with students, parents, and institutional ...