1048 Service Quality Jobs - Page 39

Are you looking for exciting customer service associate or Customer Service Representative jobs in SiliguriDo you want to start or grow your career with a dynamic company that values growth and innovationJoin us as a customer service representative in Fusion CX Siliguri and cater to the customers of a leading ecommerce platform. Fusion CX, a leading global provider of customer experience solutions, is now hiring talented individuals to join our expanding team in Siliguri as a part of our effort to strengthen our presence in the northeast region. With a strong presence in the customer service industry, we offer a range of job vacancies in Siliguri, providing a fantastic opportunity for those seeking a career that combines professional development with a supportive work culture. Fusion CX is on a massive hiring spree. we are offering customer service associate roles in a thriving work environment with structured career growth. So, whether you are exploring a call center job in Siliguri or aiming to elevate your career with a top-tier company, aim for more and join a customer experience transformation company. Multiple positions available apply now! Job Description Customer Service Representative Role Overview The Customer Service Representative for eCommerce process is responsible for communicating and interpreting customers needs, delivering professional, courteous, and quality service before, during, and after customer interaction across various channels, depending on account-specific operations. The role also involves ensuring the accuracy and confidentiality of all customer-related information. Key Responsibilities Customer Communication : Communicate and interpret customers needs by delivering professional, courteous, and quality service via multiple channels (phone, email, chat, etc.). Confidentiality Accuracy : Ensure the accuracy and confidentiality of all customer-related information, including account details, credit card information, billing details, and customer identification. Adherence to Policies : Adhere to account-specific standard procedures, guidelines, and policies regarding customer interaction and communication. Key Performance Indicators (KPIs) : Meet or exceed client-defined KPIs, which may include attendance and adherence, quality assurance (QA), productivity, call handling time, and customer satisfaction (CSAT). Job Requirements Customer Service Representative Qualifications Summary Education Experience: The role is open to freshers with a bachelor s degree and HS with relevant experience. Strong Communication Skills : Excellent English speaking and grammar skills. Reading Comprehension : Ability to understand and analyze customer situations, clearly conveying solutions over the phone or in writing. Basic Computer Skills : Basic computer literacy with a typing speed of 25-35 words per minute. Flexibility : Willingness to work flexible schedules, including night shifts and holidays as required. Required Qualities Skills Problem-Solving : Effective problem-solving skills to address customer concerns efficiently. Adaptability : Ability to quickly integrate new information, adjust to varying situations, and deal with ambiguity in decision-making. Clear Communication : Use simple, correct language and avoid negative terms. Maintain professionalism in all written and verbal communication. Listening Emotional Intelligence : Strong listening and comprehension skills. Ability to empathize with customers and apply emotional intelligence to interactions. Maintaining composure and focus during stressful situations and offering personalized customer service. Speed Accuracy : Ability to provide fast responses while ensuring accuracy and quality of service. Why Join Fusion CX At Fusion CX, we create a work environment that encourages both personal and professional growth, offering a wide range of job opportunities in Siliguri. As a leading company in customer experience solutions, Fusion CX is committed to excellence and innovation, providing not just a job but a long-term career path leading to growth and sustenance in the customer service industry. By joining our team, you will gain access to competitive salaries, flexible work schedules, and a culture dedicated to continuous learning and development. Apply now and join us as a customer service representative in Fusion CX Siliguri to join a prominent eCommerce process. We pride ourselves on an employee-focused approach, with comprehensive training and career advancement opportunities. As part of our diverse and dynamic team, you will have the support to succeed and grow. Fusion CX offers more than just a job in Siliguri - it s a community where your contributions are valued and your career is nurtured. We are conducting a large-scale hiring drive! Don t miss out on one of the best customer service or call center job vacancies in Siliguri! Apply now and take the next step in your career with Fusion CX!

Does beauty, hair, and healthcare ignite your passionAre you someone seeking a role in a global companyFusion CX is offering a unique opportunity for beauty and health enthusiasts to join our team in Mumbai and take their career to the next level with a CX transformation company working for a innovative health and wellness brand. Join us as Hair Coaches or Customer Service Representatives in Mumbai. If you are searching for rewarding customer service or healthcare jobs in Mumbai, here is an opportunity you must not miss! This role is designed for individuals passionate about making a difference in people s lives by guiding them toward optimal hair health. So, if you are ready for a fulfilling journey helping customers achieve their hair goals and transform stresses, we d love to have you on board. Multiple positions are open for the role of Customer Service Representative for a major Health and Wellness sector player in Mumbai. Apply today! Job Description As a Hair Coach, you will play a crucial role in transforming our clients hair health journey. You will assess their needs, provide expert advice on hair care, offer emotional support, and help them set and reach their hair health goals. Your dedication will not only improve their hair condition but also boost their confidence and overall well-being. As a Customer Service Representative in Mumbai working for an innovative Health and Wellness player, you will perform the following functions: Assessment: Conduct evaluations to identify clients specific hair conditions and needs based on established guidelines by the medical team Education: Instruct clients on effective hair care practices to promote hair health, including techniques for washing and protecting the hair as per set guidelines Problem-Solving: Identify and address hair-related issues or concerns. Analyze potential causes of hair problems, such as damage, hair loss, or scalp conditions. Also, provide tailored solutions to mitigate or overcome these issues. Emotional Support: Offer empathy, emotional support, and encouragement to clients facing hair health challenges. Goal Setting and Monitoring: Help clients define achievable hair goals and track their progress. Also, offer continued support to achieve their hair-related objectives as per set guidelines. Job Requirements An ideal customer service associate or hair coach working in this health and wellness campaign in Mumbai must possess the following: Educational Background: Open to graduates or undergraduates from any field. Communication Skills: Must be proficient in English (Versant Level 4 or above) and Hindi, with excellent listening, instructing, and motivational skills. Hair Health Knowledge: Should possess the ability to analyze and address hair and health issues. Empathy and Compassion: Demonstrated ability to empathize with clients and offer compassionate support. Problem-Solving: Strong analytical abilities to identify and address hair health issues. Time Management: Capable of managing time effectively to address client needs promptly. Feedback Responsiveness: Open to feedback for continuous improvement of service quality. Ethical Behaviour: Commitment to ethical conduct in all client interactions. Adaptability: Comfortable working in a dynamic environment and managing high call volumes. Previous experience in customer support is beneficial. Why Join Fusion CX in Mumbai Ready to transform livesJoin Fusion CX, a leader in redefining the customer experience in the Health and Wellness industry. As a customer service representative or hair coach in Mumbai, you will provide personalized support, empowering customers on their journey to healthier hair and serving an innovative health and wellness player. If you seek exciting healthcare jobs in Mumbai and want to grow your career with an excellent customer service role, this is your chance. It is not just a traditional healthcare customer service agent job in Mumbai. It is a role where you will thrive in a supportive team of passionate and skilled hair coaches. Along the way, you can make a real impact on people s lives. Moreover, you build a rewarding career at Fusion CX. Sounds excitingApply now and skyrocket your career with a global CX transformation company.

Are you meticulous, with strong analytical skills, and passionate about ensuring exceptional customer service quality and performanceIf you possess an in-depth understanding of complex US healthcare processes and have experience handling a US healthcare account continuously, join our team as an Assistant Manager of Quality Assurance in Mumbai and thrive in a collaborative and growth-centric environment. Are you not only seeking quality analyst jobs in Mumbai but also opportunities to level up your career in the customer service industryIf you answer yes, this is the opportunity you were waiting for! This Assistant Manager Quality Assurance job in Mumbai offers exposure to leading clientele and diverse opportunities to grow with a global team. So. apply now and experience growth with a CX transformation company. Job Description Specific Duties and Responsibilities of the Assistant Manager (Healthcare) in Mumbai Conduct audits on new and existing staff to ensure adherence to applicable US Healthcare industry regulations and concepts. Possess a comprehensive understanding of compliance in the US Healthcare industry, including RCM, Payer, and Provider regulations. Provide coaching and feedback to staff based on audit findings, utilizing proven improvement methodologies. Listen to and evaluate call recordings for various programs to verify the accuracy of information provided to callers. Maintain a thorough understanding of assigned programs and their compliance requirements. Document audit findings on client-specific QA Score Cards, clearly explaining conclusions. Prepare weekly and monthly summary reports to Client Services detailing monitoring activities for each program. Ensure that each agent assigned to a program undergoes monthly monitoring as per the quality assurance checklist. Participate in weekly calibration calls for assigned programs and deliver Quality Assurance reviews and feedback to team members. Collaborate effectively with peers and other personnel to positively impact joint activities, projects, or events. Adapt to evolving company and client requirements and serve as a subject matter expert and Supervisor for the customer support team as needed. Work closely with other quality teams belonging to the client and the organization. To ensure strong product knowledge across all healthcare projects. Job Requirements Required Qualifications and Qualities of the Assistant Manager (Healthcare) in Mumbai: Prefer at least 24 months of continuous experience on healthcare accounts (US International) projects. Must have independently managed and handled US clients. Demonstrate excellent interpersonal skills and the ability to interact effectively with individuals within and outside their projects. Exhibit a desire to help others and remain composed and professional during peak periods and stressful situations. Demonstrate balancing multiple priorities, meeting deadlines, and working a flexible schedule. Possess basic proficiency in using Microsoft Office applications. Must be willing to attend on-location training to accept this position. Previous experience as a Quality Analyst is necessary for this role. Disclaimer The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as needed. Why Join Fusion CX in Mumbai: Careers at Fusion CX in Mumbai offers an enthusiastic and high-octane environment perfect for deepening your expertise, empowering your peers, and collaborating across teams to shape your future. Are you in search of an Assistant Manager quality assurance job in MumbaiFusion CX possesses a robust global QA team and offers exciting quality analyst jobs in Mumbai. Experience the competitive benefits, opportunities for growth, and learning new skills and expertise, as well as vibrant Mumbai with us joining as the Assistant Manager - Quality Assurance. Apply now!

Looking for customer care executive jobs in Kolkata with immediate hiring and long-term career opportunitiesYour search ends here! Fusion CX is expanding its team and seeking dedicated individuals to assist customers of a leading retail brand. If you thrive in a fast-paced environment and enjoy problem-solving, this role is for you. Multiple positions are open, and we re hiring now don t miss your chance to start a rewarding career in customer service! Job Description Customer Care Executive As a customer service associate, you will: Assist customers with inquiries, order management, payments, and general shopping experiences. Resolve customer concerns efficiently, ensuring a seamless shopping journey and experience for customers. Deliver professional and courteous service while handling a high volume of customer interactions. Collaborate with teammates to enhance customer satisfaction and improve service quality. Stay updated on retail product offerings, policies, and company guidelines. Responsibilities may evolve based on business needs. Job Requirements Customer Care Executive To excel in this customer service associate role, you should have: A high school diploma (HS Pass) or equivalent. Strong communication skills in English and regional languages. A problem-solving mindset with a customer-first approach. The ability to multitask in a fast-paced retail environment. Basic computer proficiency and adaptability to new tools. Prior experience in customer service or BPO (preferred but not mandatory). Why Join Fusion CX At Fusion CX, we don t just offer jobs we offer careers with purpose and long-term growth. If you re looking for Kolkata jobs that empower you, this is your chance to shine! Fast-Track Career Growth - Structured training, mentorship, and internal promotions for high performers. Work with Global Brands - Be part of a team that delivers world-class service to top retail companies. Supportive Work Culture - Join an inclusive, energetic, and people-focused environment where your contributions matter. Competitive Pay Benefits - Earn a market-leading salary with perks that support your professional and personal growth. Why waitLarge numbers of positions are open, and you could be next! If you re looking for customer service associate roles in Kolkata with quick onboarding, excellent growth prospects, and a dynamic work culture, this is your chance. Join Fusion CX today, build your future, and be part of a thriving industry!

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job). Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues) Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor. Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site On Site Documentation: Implementation of SOP, Compliance and closure of audits non- conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time. Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customers convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting & monthly operations meeting Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis & take action. Digital Initiative: Be conversant with all in house systems. Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician Approval of conveyance amount for assigned technicians Monitor & report to ABM/BM on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits Actively drive Service & Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers. Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs. Minimum 18 customer visits per week for Resi & SA (Residential & Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively. Inventory: Help ABM/BM to manage Inventory - coordinate with other Ops colleagues to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM). Ensure APL (Approved Preparations List) is followed by all assigned technicians & all chemical containers have original labels Ensure proper schedule of maintenance & repairs of equipment is established & followed (via JOC). Promote highest grooming standards (uniform, Safety shoes, PPEs) Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of ABM/BM on day today basis Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc Do you have what it takes? If you want to be considered for this role you will need: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desi

No. of Possible Reportees to this role Production, Application Engineering (R&D), Pre- order support , Quality , Sales Administration, and Logistics, Accounts & Commercials EXTERNAL AGENCIES Reporting to ? Components/ E Vehicles/ KEY Account Manager Responsibilities of this role 1. Handling day to Day activities of OEM business 2.Customer Batteries Req vs Supplies 3.focus on New project & present projects 4.Develop relationships with key decision-makers in target organizations for business development. 5.Formulating monthly /annual goals; short/long term budget and developing business/operational plans for achievement of these goals. 6.Payments Follow ups 7.Coordinating with ARBL Service/Quality/Application Eng. Team/SCM/Finance Team 8. Techno commercial discussion with customers 10. Collections of payment and forms 11. Maintaining good PR across the ground staff 12. Contract review 13. Production clearance and inspection arrangement ACCOUNTABILITES UNIQUE ACCOUNTABILITY SHARED ACCOUNTABILITES (M7 AND ABOVE ONLY) Sales and Service Revenue generation of the circle DSO Customer Satisfaction Prospecting new business / Positioning the products ,services & Specifications Preferred candidate profile: Age required to perform this role Minimum Age : 23 Desirable Age: 25 Qualification Required for this Role Minimum Qualification : B.Tech- EE / Mech Desirable Qualification: B tech - EEE Years of experience Required for this role Minimum Exp. : 2 Years Desirable Exp. : 8 Years Type of Experience required for this role IN OEM Marketing Competencies required for this role Knowledge 1. Knowledge on industries 2. Knowledge on Present Market Scenario 3. Competency Movement Skill Technical/Functional: MS office, SAP, Marketing Soft: Rapport, Communication, Language, Listening, Interpersonal Attitude Optimistic, Self confident, Eye for detail, Health & Safety, Learning, Completion Mindset, Planning for success, Service Oriented.

Role 1) Lead all aspects of Daily Service Desk Operations, ensure SLA & XLA compliance 2) Provide strong leadership and decision-making, handling user issues and identifying and driving shift-left, automation, continuous improvement, training opportunities 3) Sets goals, leads team performance, provides timely feedback, and develops a positive environment. Grade- 4 Accountabilities & Responsibilities- Lead Service Desk activities, ensure efficient incident handling, prioritization, and maintain process documentation. Track and implement consistency to Service Level and Experience Level Agreements. Act as the primary for critical issues, ensuring timely resolution of high-priority (P1/P2) issues and coordinating communication across teams. Demonstrate exemplary leadership, set clear expectations, delegates and promote an environment where accountability is embedded in daily operations. Identify automation opportunities, implement ITSM solutions and optimize workflows to enhance efficiency. Promote DEI, work-life balance, career mentorship to create a positive and supportive environment. Define measurable objectives, govern key performance indicators, as SLA, FCR, and CSAT scores and analyze trends to drive continuous improvement. Conduct regular one-on-one meetings to provide personalized feedback. Recognize achievements and contributions, celebrating team success. Address performance gaps, offering support and mentor. Build an open feedback environment where team members feel comfortable sharing ideas and concerns. Personal Attributes- Strong verbal and written skills for clear interactions with team members, collaborators, and end-users. Understands concerns, identifies technical issues quickly, and provides logical, data-driven resolutions. Anticipates challenges, handles workloads optimally, and ensures service quality. Supports team growth, work-life balance, and a positive work environment to prevent burnout. Demonstrates critical problem-solving, develops accountability, and encourages career development. Qualifications/Experience 5+ years on a Service Desk lead/coordinator role Expertise in ticket logging tools (e.g, ServiceNow, Jira). Strong fix knowledge in Windows, macOS, networking, cloud services (Microsoft 365, Azure, VPN, etc.). Experience in automation, self-service, and AI-powered support services (preferred). Strong expertise in IT Service Management (ITSM), Incident management, and SLA tracking and problem management. Nice To Have Skills and Experience: Experience with ServiceNow In depth knowledge of ITSM processes ITIL V3 or V4 foundation qualification We offer an exciting and interesting work in a global and diverse team. Arms growth trajectory will ensure career progression and the opportunity to have a significant impact on our success. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm Hybrid Working at Arm #LI-LK2 Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm

Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Monitors the development and implementation of departmental strategies and verifies implementation of the brand service strategy and brand initiatives. Verifies the rooms operations meet the brand s target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Identifies and corrects building and service defects while providing increase in value. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations Works with Rooms management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if Operations Team is meeting service needs and provides feedback to operations team. Participates in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine Rooms operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Verifies the rooms operations meet the brand s target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Identifies and corrects building and service defects while providing increase in value. Implements high standards for all aspects of life safety, loss prevention, unit owner identity and privacy protection. Leading Operations Teams Verifies employees are treated fairly and equitably. Celebrates successes and publicly recognizes the contributions of team members. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Develops and executes the necessary decisions to keep property moving forward toward achievement of goals. Implements training programs related to property management reinforcing constant quality service. Managing Relationships with Property Stakeholders Attends owners meetings and provides meaning or context to the rooms operational and financial results. Establishes relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Works with direct reports to determine areas of concern and establish ways to improve the departments financial performance. Leads cost containment efforts within Rooms operations including organizational restructuring when necessary. Focuses on maintaining profit margins without compromising guest or employee satisfaction. Identifies key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. Managing the Guest Experience Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Champions the brand s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. Verifies core elements of the service strategy are in place to produce the desired results. Establishes and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. Interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. .

At SAS were the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live. The SAS Cloud team delivers Hosted and Remote SAS Solutions across a global footprint of cloud providers in strategic global locations. This is a global team that is tightly matrixed with other regional service delivery Centres of Excellence and global resource hubs. The team is accountable for ensuring excellent customer experience for all SAS Cloud customers. Be part of something exciting and join SAS working within our CIS business unit. What You ll Do: As a Cloud Technical Lead in SAS s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments, that that includes: Responsibility of all aspects of our hosted and remote managed SAS application environments. Work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. Leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to release production into operations. Partner with SAS Cloud Services Delivery and Project Managers to work through any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customers success criteria. Through documentation, automation, and knowledge management, you will respond quickly and efficiently to operational incidents or any issues reported. You will work with global R&D, Product, Technical Support, and CIS teams to ensure customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. You will collaborate with the teams in technical effort estimation phase of the project delivery, and contribute to improve quality, efficiency and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required. Key responsibilities To take responsibility for: Articulate an innovative SAS technical approach / solution based on your understanding of client s business and technical needs. Act as the technical subject matter expert and key point of contact for clients throughout the project lifecycle. Lead technical delivery from project kickoff through UAT and go-live for hosted and remotely managed services Provide post go-live consultation for major lifecycle events such as upgrades, renewals, migrations, and help identify and resolve complex problems caused by repetitive incidents. Ensure that all current and future technical project requirements (tasks, changes, deliverables, etc.) have a clearly defined scope and can be progressed by the responsible service team without issue. Mitigate any technical blocking condition that prohibits progress to drive towards success. Enhance operational requirements to improve system stability, monitoring awareness and decrease operational burden to ensure a positive customer experience. Enhance operational systems for improved stability, monitoring, and customer experience. Conduct knowledge transfer and mentorship for team members on customer engagements and key technologies. Deliver excellent Client service using a client first and continuous improvement mindset. Manage, monitor, and maintain container-based applications deployed in cloud container services. Work directly with external customers and interface with other support teams and vendors. Reporting to: Manager of SAS Cloud Operations Expected Experience and Background This role is based in Mumbai and the candidate is required to have experience in customer-facing technical roles and. Strong proficiency in Microsoft Azure preferred; experience with AWS or Google Cloud Platform is advantageous. Proven years of experience as a technical advisor/in technical operations, with technical skills but not limited to developing solutions/working with technologies such as Hybrid/ multi-cloud, DevOps processes and tools, SAS applications, Hyperscaler, AI, Linux Operating systems, Databases. Familiarity with IT Service Management practices including change, incident, and problem management. ITIL certification is preferred. Excellent verbal and written communication skills to engage effectively with customers and internal teams. Strong interpersonal abilities, including the capacity to convey complex technical concepts to diverse audiences. Extensive experience driving software solutions involving many stakeholders and delivering results on time of high quality. Ability to provide feedback to product and service teams based on customer issues and advocate for enhancements. A proactive, entrepreneurial mindset with a focus on finding solutions and driving outcomes. Travel SAS Offers a hybrid approach to working. Travel is expected to client meetings and SAS offices when needed. Diverse and Inclusive At SAS, it s not about fitting into our culture it s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it s essential to who we are. To put it plainly: you are welcome here.

As a Cloud Technical Lead in SAS s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments, that that includes: Responsibility of all aspects of our hosted and remote managed SAS application environments. Work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. Leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to release production into operations. Partner with SAS Cloud Services Delivery and Project Managers to work through any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customers success criteria. Through documentation, automation, and knowledge management, you will respond quickly and efficiently to operational incidents or any issues reported. You will work with global R&D, Product, Technical Support, and CIS teams to ensure customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. You will collaborate with the teams in technical effort estimation phase of the project delivery, and contribute to improve quality, efficiency and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required. Key responsibilities To take responsibility for: Articulate an innovative SAS technical approach / solution based on your understanding of client s business and technical needs. Act as the technical subject matter expert and key point of contact for clients throughout the project lifecycle. Lead technical delivery from project kickoff through UAT and go-live for hosted and remotely managed services Provide post go-live consultation for major lifecycle events such as upgrades, renewals, migrations, and help identify and resolve complex problems caused by repetitive incidents. Ensure that all current and future technical project requirements (tasks, changes, deliverables, etc.) have a clearly defined scope and can be progressed by the responsible service team without issue. Mitigate any technical blocking condition that prohibits progress to drive towards success. Enhance operational requirements to improve system stability, monitoring awareness and decrease operational burden to ensure a positive customer experience. Enhance operational systems for improved stability, monitoring, and customer experience. Conduct knowledge transfer and mentorship for team members on customer engagements and key technologies. Deliver excellent Client service using a client first and continuous improvement mindset. Manage, monitor, and maintain container-based applications deployed in cloud container services. Work directly with external customers and interface with other support teams and vendors. Reporting to: Manager of SAS Cloud Operations Expected Experience and Background This role is based in Mumbai and the candidate is required to have experience in customer-facing technical roles and. Strong proficiency in Microsoft Azure preferred; experience with AWS or Google Cloud Platform is advantageous. Proven years of experience as a technical advisor/in technical operations, with technical skills but not limited to developing solutions/working with technologies such as Hybrid/ multi-cloud, DevOps processes and tools, SAS applications, Hyperscaler, AI, Linux Operating systems, Databases. Familiarity with IT Service Management practices including change, incident, and problem management. ITIL certification is preferred. Excellent verbal and written communication skills to engage effectively with customers and internal teams. Strong interpersonal abilities, including the capacity to convey complex technical concepts to diverse audiences. Extensive experience driving software solutions involving many stakeholders and delivering results on time of high quality. Ability to provide feedback to product and service teams based on customer issues and advocate for enhancements. A proactive, entrepreneurial mindset with a focus on finding solutions and driving outcomes. Travel SAS Offers a hybrid approach to working. Travel is expected to client meetings and SAS offices when needed.

In this role, you will have the opportunity to deliver top-tier service within the Finance - Intercompany (IC) Service line supporting our DGFF regions and countries worldwide. The role will involve training to handle various activities including invoice issuing, receiving, posting, and the accounts matching process. Key Responsibilities: To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage 0 3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) - Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture

To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage 0 3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) - Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture

The purpose of this position is to provide exceptional IT internal customer service and support for Interface employees. This role will assist in developing procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems, including but not limited to providing Level 1 and 2 support of endpoints such as but no limited to laptops, Desktops, printers, phones, video conferencing/audio visual, warehouse barcode scanners, label printers, networking, patching and applications support. This position description does not form a comprehensive list of duties and can be varied or added to within the scope of the position and as discussed during the performance planning review process (PPR). Areas of Responsibility Field Incoming Requests Demonstrate exceptional customer service skills both verbal and written Handle incoming queries and help requests from end users Triage/prioritise incoming requests by business impact Accurately categorise incoming requests for future reporting and direction to the correct queue Capture required information to resolve the issue up front Log all requests into the ITSM system with detailed notes Respond/answer all incoming requests within agreed SLA Resolve IT Support Requests Resolve level 1 and level 2 requests within agreed SLA s Demonstrate effective and methodical troubleshooting techniques to analyse, diagnose and resolve support requests Implement technical resolutions that comply with IT policies and standardisation Maintain timely, detailed, accurate and complete professional service records on the ITSM system Maintain frequent communication with stakeholders on the status of the request Escalate Advanced Cases Escalate to level 3 within agreed SLA Ensure detailed records of previous testing and troubleshooting along with how to replicate the issue is included in the ISTM records Provide a thorough verbal hand over with up to date ITSM records for any requests that are escalated or handed over to IT colleagues Assist senior technical teams to perform root cause analysis and develop checklists for typical problems and recommend procedures and controls for problem prevention. Maintain Service Records Always maintain ITSM records to be up to date Include in ITSM records all communications regarding the request, it s resolution and frequent updates to the customer On/Off board Employees On/offboard employees within agreed SLA timeframe Ensure all on/offboarding requests are authorised and documented as per procedures and compliance requirements Complete on/offboarding steps accurately and follow up 3rd party stake holders to update external systems within agreed SLA timeframes Perform IT training and induction for new employees Maintain IT Documentation Create and maintain detailed and professional IT documentation, this could include how to resolve common issues, configuration details and workarounds. Maintain CMDB Maintain the Configuration Management Database (CMDB) to ensure all IT asset changes are reflected in the database and the database is up to date Participate in auditing and verification of the CMDB Create new items in the CMDB upon the purchase of new IT assets ensuring all elements are accurately recorded including purchase date, serial numbers, warranty expiry dates etc. Communicate all asset changes with finance to synchronise financial asset registers and subsequent depreciation activities Maintain a secure, clean and safe work environment Maintain orderly storerooms and storage cupboards and desktops Maintain clean and orderly patch cabinets Ensure decommissioned equipment is recycled in a timely manor Ensure all store equipment is clearly labelled and stored in the correct place Ensure all valuable equipment is securely stored Co-ordinate procurement Obtain procurement requirements, research as necessary and make recommendations As directed obtain quotations from service/equipment providers, verify accuracy and forward to the IT Supervisor for approval and for purchasing Update procurement registers as directed Notify the IT Supervisor should stock levels fall below agreed amounts so replacements can be re-ordered Projects Participate in IT projects as required Complete project deliverables to schedule/quality Complete project documentation and communication components as per the project plan Perform other duties/projects as directed by the IT supervisor or IT Manager Team Membership Actively participate in weekly team meetings, inspire others Propose initiatives to improve service quality and minimise costs Freely share knowledge to assist other team members Safety Demonstrate safe working behaviours Actively participate in safety correction system Adherence to all safety policies and procedures Quality Assurance Demonstrate Quality Environment working behaviours. Adherence to all Quality Environment policies and procedures Awareness of Quality Environment Standards Specific measures or standards related to the job Service Management Information Technology Infrastructure Library (ITIL v3) Compliance Sarbanes-Oxley Coping with Pressures and Setbacks Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Delivering Results and Meeting Customer Expectations Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Relating and Networking Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Applying Expertise and Technology Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.

About us Alma Bakery Cafe is an innovative venture that redefines the cafe experience by harmonizing nature with a modern indoor setting. Backed by a family of seasoned bakers with over 60 years of legacy, Alma embodies a passion for culinary excellence and a commitment to conscious, mindful consumption. Rooted in expertise and a vision to serve the discerning tastes of NCR, Alma Bakery Cafe is more than just a destination its a journey into a world of flavors crafted with care, sustainability, and unparalleled dedication to quality. Join us in creating exceptional experiences and be part of a brand that values innovation, heritage, and a love for all things delicious! for more details visit us at almafoods.in Job Summary This position contributes to the success of Alma Bakery cafes by assisting day-to-day outlet operations and guiding team members during assigned shifts to maintain a premium customer experience for our patrons. The Shift Supervisor ensures smooth shift execution, supports the Restaurant Manager, and upholds operational excellence, customer service standards, and company values. Key Responsibilities Supervise daily FB operations to ensure high-quality service. Monitor dining areas, kitchen, and bar to ensure cleanliness and adherence to safety standards. Coordinate between front-of-house and back-of-house staff Schedule, train, and supervise FB staff (waiters, bartenders, hosts, etc.). Ensure excellent guest experiences by addressing complaints and feedback promptly. Maintain high standards of customer service, ambiance, and food presentation. Engage with guests to get insights into their satisfaction and preferences. Enforce compliance with health, safety, and hygiene regulations. Design duty rosters to ensure adequate coverage for all FB operations (restaurant, bar, room service, events, etc.). Delegate tasks and ensure responsibilities are carried out efficiently. Motivate team members and resolve any staff conflicts. Qualification Skills Any Graduate (preferred IHM student or hotel management graduate) Must have 3 years + experience in Fine Dinning within 2years+ into leading role. Skilled in delivering exceptional customer experiences and resolving issues promptly. Strong analytical skills to identify challenges and implement effective solutions. Ability to engage with customers, staff, and stakeholders clearly and professionally. Knowledge of industry trends, customer preferences, and competitor activities to maintain a competitive edge. Skilled in prioritizing tasks and managing time effectively in a fast-paced environment. Ensures adherence to legal requirements, health, and safety regulations, and company policies. Competencies were looking for Embodying Our Mission and Values : Aligning actions and decisions with core principles demonstrates commitment to the company s vision. Enabling Team Success : Supports, guides, and inspires others to reach their full potential and contribute to shared goals. Driving Results : Focuses on achieving measurable outcomes through determination, efficiency, and accountability. Leading with Integrity : Upholds ethical standards, fosters trust, and ensures transparency in all actions and decisions. What youll get here Simplified Career Growth Plan Comprehensive Leave Policy Automated Process and System This role is based in ALMA Bakery Cafe 142 where as Shift Supervisor is accountable for enhancing and growing store performance to align with our mission and objectives.

The India Payroll Manager is responsible for managing payroll operations across the country, ensuring compliance with local labor laws, tax regulations, and corporate policies. The role involves overseeing payroll processing, maintaining payroll records, managing vendor relationships, and resolving payroll discrepancies. The manager will also play a key role in auditing, reporting, and continuously improving payroll processes to enhance efficiency and accuracy.. Key Responsibilities: 1. Payroll Management: o Oversee and manage the end-to-end payroll processing for all employees in India. o Ensure timely and accurate calculation of employee salaries, wages, bonuses, and deductions. o Manage monthly payroll runs, off-cycle payments, and year-end processes, including issuing Form 16. 2. Compliance and Regulations: o Ensure payroll complies with statutory requirements including Provident Fund (PF), Employee State Insurance (ESI), Professional Tax (PT), Income Tax (TDS), and Labor Welfare Fund (LWF). o Stay updated on changes in labor laws, tax laws, and government policies related to payroll. o Ensure timely filing of statutory reports and payments to relevant government authorities. 3. Employee Records: o Maintain accurate employee payroll records, including new hires, terminations, promotions, and salary changes. o Oversee the processing of employee benefits, leave encashment, gratuity, etc. o Collaborate with the HR department to ensure seamless employee onboarding and exit formalities in relation to payroll. 4. Vendor Management: o Manage relationships with payroll software vendors and other third-party providers (e.g., tax consultants, EPF trustees). o Ensure the payroll system is functioning efficiently and resolve any system-related issues. 5. Auditing and Reporting: o Conduct regular payroll audits to ensure accuracy and compliance. o Prepare and provide payroll-related reports and metrics to senior management (e.g., cost reports, variance analysis, etc.). o Assist internal and external auditors during payroll audits. 6. Process Improvement: o Continuously review and improve payroll processes to enhance efficiency, accuracy, and employee experience. o Implement automation and streamline workflows where possible. 7. Team Leadership: o Lead and mentor a team of payroll specialists, providing guidance and support. o Ensure the payroll team meets deadlines and maintains high levels of accuracy and service quality. 8. Employee Query Management: o Address payroll-related queries from employees and resolve discrepancies in a timely manner. o Provide guidance to employees regarding salary calculations, deductions, and statutory compliance. Job Requirements Master or Bachelors degree in Human Resource / Finance / MBA or CA (inter) or equivalent Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazines "Worlds best companies 2024" ranking. To view this content please accept Functional cookies. Number of countries where Safran is located

Job Title: Optometrist Location: Remote Roles and Responsibilities: Conduct thorough examinations of the eyes and visual system to determine the nature or extent of vision problems and eye disease. Diagnose refractive errors, eye diseases, and other abnormalities to prescribe appropriate treatments, including eyeglasses or contact lenses. Use advanced technology and software tools like Workday Student for scheduling and managing patient records efficiently. Implement Business Catalyst strategies to optimize patient outreach and enhance the quality of care delivery remotely. Engage in governance and compliance activities using Governance Minder to ensure all optometric practices adhere to the latest healthcare standards and regulations. Provide vision therapy and low-vision rehabilitation to enhance or restore visual capabilities. Educate patients on eye health, preventive care, and lifestyle choices that can maintain or improve eye health. Stay updated with the latest advancements in optometry and incorporate relevant practices and technologies into daily operations. Collaborate with other healthcare professionals to ensure a holistic approach to patient care. Participate in remote team meetings and contribute to the continuous improvement of practice operations and patient care initiatives. Required Qualifications: Doctor of Optometry (OD) degree from an accredited optometric school or college. Valid optometrist license in the practicing state or region, with the ability to extend care via remote platforms. Proficiency in using optometric equipment and technologies for patient examinations and treatments. Experience with software and tools such as Workday Student for managing student and patient records remotely. Familiarity with Business Catalyst to support patient engagement and practice management. Understanding of governance and compliance in healthcare, with hands-on experience using Governance Minder or similar tools. Strong communication skills for effective patient interaction and educating them on eye health practices. Ability to work independently in a remote setting while maintaining high levels of organization and productivity. Excellent problem-solving skills to diagnose and address diverse visual impairments and eye conditions. Commitment to professional development and continuous learning in the field of optometry. Key Responsibilities: Provide comprehensive eye and vision care to a diverse remote patient population. Utilize Workday Student and other digital platforms to enhance patient record management and communication. Implement Business Catalyst to improve remote patient outreach and service quality. Ensure compliance with healthcare guidelines and standards using governance tools like Governance Minder. Conduct virtual consultations and follow-ups to monitor patient progress and adapt treatment plans as necessary. Offer personalized advice and treatments tailored to individual patient needs and conditions. Actively participate in professional development opportunities to remain current with optometric advances and techniques. Effectively communicate and collaborate with a remote team of healthcare professionals to align on patient care initiatives. Contribute to enhancing the optometry practice by providing insights and suggestions based on patient interactions and feedback. ,

Evaluate potential product quality complaints and initiate applicable records and actions within proper Quality System. Own and process quality complaint as per applicable procedures. Determine, facilitate and/or approves reportability assessments and decisions based on applicable procedures. Author and submit applicable regulatory reports (MDR, MIR, etc.) to competent authorities when deemed required. Monitor the status and progression of complaints under investigation and initiate actions to facilitate its resolution and closure. Review and approve the results of Engineering, Manufacturing, Quality, Service and/or Supplier evaluations and investigations of complaints. Performs queries to provide complaint data and ad hoc trend analysis on reported product problems/complaints to drive continuous improvements within the department and organization. Performs other duties as needed and assigned.

[{"Salary":null , "Posting_Title":"Business Development Executive" , "Is_Locked":false , "City":"Bangalore South","Industry":"Sales - Marketing","Job_Description":" BUSINESS DEVELOPMENT EXECUTIVE At Team INTERVAL, the role of the Business Development Executive is vital in driving the company\u2019s growth through strategic lead conversion and customer engagement. We are seeking a dynamic, target-oriented individual with prior experience in edtech sales who thrives in a fast-paced, competitive environment. RESPONSIBILITIES: Contact prospects to generate interest from business leads and convert them into admissions. Engage with students and parents to explain product/course offerings and guide them toward suitable solutions. Understand client requirements and provide tailored recommendations from our course portfolio. Follow up with leads, resolve queries, and maintain strong relationships with potential clients. Collect and act on feedback from clients to enhance customer satisfaction and service quality. Process student data and generate new prospects through referrals. Support the department manager in executing day-to-day business development operations. Requirements QUALIFICATIONS: \u200b Bachelor\u2019s degree or equivalent qualification. Minimum 1 year of experience in edtech sales as a Business Development Associate or similar role. Excellent interpersonal and communication skills to engage effectively with students, parents, and colleagues. Strong persuasive and negotiation abilities to drive lead conversions. Proficiency in Google Apps (Sheets, Docs, Slides) for data tracking and reporting. ","Job_Type":"Full time" , "Job_Opening_Name":"Business Development Executive" , "State":"Karnataka" , "Currency":"INR" , "Country":"India" , "Zip_Code":"560102" , "id":"115238000002989265" , "Publish":true , "Date_Opened":"2025-05-09" , "Keep_on_Career_Site":false}]

{"company":" Fueling Brains is a growing, vibrant organization poised to change the narrative of Education. We are looking for individuals who are passionate about transforming the world of education through a holistic, whole-brain approach to the development of young children. Children impacted by our program will grow into well-rounded, well-regulated, and joyful adults who serve their community and shape the future. We bring together the best of educational science, technology, and childcare expertise to unveil the childs infinite potential. ","role":" Job Summary: We are seeking a proactive and organized Manager, Business Operations to support the SVP Operations & Superintendent of Schools in driving strategic initiatives and improving operational effectiveness across our early childhood education centers. This role is ideal for a high-performing operations professional with strong technical and organizational skills, who thrives in a mission-driven, fast-paced environment. You will help develop and implement processes, manage cross-functional workflows, and support the scaling of new and existing centers through systems, training, and operational excellence. Key Responsibilities: Operational Support & Efficiency Support the SVP in executing strategic operational initiatives across all early childhood education sites. Monitor and enhance operational workflows to increase efficiency, compliance, and service quality. Assist with the creation of playbooks, SOPs, and toolkits to drive consistency and scale best practices. New Center Implementation Coordinate cross-functional planning for new center openings, including timelines, system setup, training, and handover to local teams. Track key milestones and support the SVP in ensuring all operational elements are aligned and executed on schedule. Training & Enablement Assist in designing training structures for new and existing staff to support operational excellence, licensing requirements, and curriculum delivery. Collaborate with training leads to ensure materials are aligned with business goals and updated regularly. Systems & Process Optimization Partner with the SVP and internal teams to assess, implement, and optimize business systems (Admission Enrollments application) Ensure systems are integrated and used effectively by center teams, providing data and insights to drive performance. Billing & Administrative Coordination Work with the billing team to ensure tuition, subsidy processing, and reporting workflows are streamlined and accurate. Identify gaps or inefficiencies in administrative processes and propose improvements to reduce friction for center staff. Data, Reporting & Communication Prepare presentations, dashboards, and operational reports for internal leadership use. Track KPIs across operations and support the SVP with data-driven decision-making. Qualifications: Bachelor s degree in Business, Education Administration, Operations, or related field. 5-7+ years of experience in business operations, project management, or administrative leadership preferably in the education or services industry. Strong project management and organizational skills, with the ability to manage multiple priorities. Working knowledge of childcare management systems, billing platforms, and enterprise tools. Proficiency in Excel, PowerPoint, and operational reporting tools. Preferred Skills: Familiarity with early childhood licensing, quality standards, and compliance requirements. Experience supporting senior leaders in a fast-paced, mission-driven organization. Excellent interpersonal skills with the ability to work across diverse teams. Ability to thrive in a hands-on role while also thinking strategically. Work Environment Requirements Full-time, on-site role based in Chennai, India. Must be available for regular collaboration with North American teams (up to 30% time overlap with Mountain Standard Time). Comfortable working collaboratively with remote (Calgary) and local teams from billing, enrollment & operations division. Comfortable working in a fast-paced, dynamic environment. Fueling Brains is an equal-opportunity workplace, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. We thank all those applicants who have applied; however, only those selected for an interview will be contacted. "},"

The Quality Engineer (QE) is responsible for developing and implementation of quality improvement plans to drive facilities toward ZERO DEFECTS and ZERO QUALITY ESCAPES. In addition to striving for implementation of non-conformances (NCRs) and cost of quality (COQ) and improvement and reduction of NCRs and COQ while standardizing quality best practices across the Weatherford Global footprint. A successful candidate will collaborate closely with Quality, Product Lines, R&M, Manufacturing, Engineering, and his/her supervisor on a regular basis as well as present to internal teams plans and updates. Job Location: Barmer, Rajasthan, India Experience & Education REQUIRED Bachelor s degree in engineering. 5+ years of experience in Quality or Engineering (with Quality focus) in an industrial related business 5+ years demonstrated experience with quality related continuous improvement programs. PREFERRED Root Cause Analysis Incident Investigation Training Lean & Six Sigma Training 5+ years of Quality Engineer experience Knowledge, Skills & Abilities REQUIRED Ability to interpret engineering drawings, technical notes, procedures, and specifications Demonstrated skills related to problem-solving, decision-making, judgment, leadership, root-cause analyses, and team collaboration to lead and influence others to drive change Ability to read, write, speak, and understand English Demonstrated report-writing skills Strong communication and facilitation skills between functions - verbal and written Strong knowledge in Microsoft Office applications (Word, Excel, Power Point and Outlook) Able to work in a fast-paced environment with the ability to evoke critical thinking PREFFERED Weatherford enterprise and management systems knowledge Document management and control experience Experience using JDE Experience leading in a matrixed organization. Travel Requirement: This role may require domestic and potentially international travel of up to: India- #LI-AG1 SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company s Rules to Live By Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk Seeks continual improvement in Health, Safety, Security & protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations QUALITY Responsible for being familiar with the Companys Quality policies and takes an active role in the compliance and improvement of Weatherford s Management System Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement In case of concerns with safety, quality non-conformances, or integrity concerns, exercises Stop Work Authority to suspend operations OPERATIONS Develop and standardize procedures, quality control plans, sampling plans, inspection test plans, work instructions, and quality template/forms Assist Quality in development of a standardized quality program Implement Non-Conformances and COQ (Scrap, Rework) at the facility Assist the development and implementation of Quality Improvement Plans to drive toward Zero Defects and Zero Quality Escapes as well as reduction of Cost of Quality (COQ) Collect, analyze, and summarize quality performance data, apply statistical tools and reports to identify opportunities for improvement Apply techniques and tools to improve the output quality of processes by identifying and removing the causes of defects and minimizing variability in manufacturing related processes Identify, document, communicate and standardize best practices to reduce defects Implement systematic approach to NCR performance management, tracking, trending, and reporting Identify technical competences required by different manufacturing trades to build products per Engineering technical documentation Assist in the implementation of quality related systems, process, and tools. Coordinate and perform internal process audits Prepare inspection test reports Interpret Design Engineering data (including blueprints, Bills of Material, specifications), and customer requirements Develop positive relationships and work closely with Engineering, Manufacturing/R&M leaders, and shop floor personnel to manage and implement changes related to quality improvements. Identify and report any quality concerns and take immediate corrective action as required. COMMUNICATION Maintains effective communications with all key stakeholders both internal and where appropriate external Interacts with both internal and external customers with regards to manufacturing quality Interacts closely with Manufacturing and Lean Continuous Improvement to drive toward Zero Defects and Zero Quality Escapes FINANCIAL Accountable for staying aligned with budgeted set up and running cost of facilities within responsibility PEOPLE & DEVELOPMENT Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experience Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potential.

The role is accountable for tactical and operational support for production services, across one or more areas of specific platform/domain. To ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst for change via analysis and identification of continual service improvement opportunities. Depending on the area of technical specialisation, in addition to incident resolution and prevention, it may also be involved in a control capacity to ensure that new changes to the technology estate do not introduce instability. Manage technical resumption of high priority, S@R, medium/high severity incidents, provide end-to-end support and implement resolution to resolve incidents within SLA Provide root cause analysis for S@R, medium/high severity issues, ensure all follow up action points are carried out Responsible for the stability of the production system. Direct second and third level of support for problem diagnosis and resolution as per the agreed SLAs. Responsible for managing the production related changes, releases and rollouts with zero or minimal impact to the stability of the application. Review the dependent changes of the surround systems, infrastructure, networking etc... Responsible for ensuring proper technical plans are in place for all production changes (e.g. fallback plan, implementation plan, data conversion etc...) Create and update Production Support documentation, contingency (DR/BCP) documentation and processes. Provide inputs to PSS manager for monthly dashboard that provide information on incident and problem trends along with SIP and RCA Action Items. Participate & support in cross-training and knowledge transfer activities within support team Governance Provide inputs to management for monthly dashboard that provide information on incident and problem trends along with SIP and RCA Action Items. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders SRE PO Hive PO SRE Lead Business Stakeholders CIO counterparts Other Responsibilities Embed Here for good and Group s brand and values in the SRE team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Key Responsibilities Strategy To be accountable to execute the strategy devised for the business unit Business Fully accountable in incident, problem, change and risk management which relates to the production application/system. Processes Create, Review and update Production Support documentation. Update of contingency (DR/BCP) documentation and processes People & Talent Participate in cross-training and knowledge transfer activities within support teams Risk Management Responsible to proactively identify the risks in the application and manage the mitigation actions. Responsible for managing, tracking and timely closure of risks and other compliance related issues in Riskwise (Information Security risks) & M7 (Operational Risks). Skills and Experience AWS Oracle Linux Kubernetes API Qualifications AWS Certification SRE Certification ITIL Certification (Good to have) Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 29404

To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). Key Responsibilities To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment, Investigations and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System Strategy Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating implementing service quality initiatives Uphold the values of the Group and company at all times Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. People Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the goal of achieving excellence in service quality Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money - laundering regulations and guidelines. Embed the Group s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Measurables Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team s objectives. Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group. Assist the Team Manager in coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e. g. testing, BCP) within the set deadline. No complaints from customers related to poor and indifferent service attitude and discourtesy. To pick up calls by 3 rings using standard script and practice standard code of SQ one bank. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. To perform as checker where incumbent need to process the transactions for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) and relevant transactions guided by the operating procedures, guidelines, policies and standards set. Ensure that the set productivity targets (efficiency, accuracy, etc. ), defect management and processing turnaround standards are achieved (within own area of responsibility). Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, pro Be guided accordingly and aware of the roles and responsibilities for anti-money laundering prevention and sanctions related checking (i. e. Understanding the policy, reporting procedure and escalation procedure) Support the roll-out of appropriate quality management systems in the team and other initiatives by the Company/Group. Be guided accordingly and aware of the roles and responsibilities for anti-money laundering prevention and sanctions related checking (i. e. Understanding the policy, reporting procedure and escalation procedure) Ensure due care and diligence is exercised on day to day operational matters relating to anti-money laundering and Sanctions related checking, by acquiring relevant knowledge and training and provide support to superiors and subordinates. Conforming and adhering to the Team s risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, CMO Policies, and reconciliation of outstanding items, scanning, SCSTAR and end-of-day reports. Comply with exceptions for Call back, Signature Verification and Payment Processing in which respective role needs to be performed independently. Any ad-hoc roles changes will require Head of Department or Manager s approval before assuming new role temporarily or permanently in line with segregation of duties. Skills and Experience Manage Risk Manage People Business Facilitation Manage Change Management of Frontline Risk Business Governance Support Strategy Business Model Service Delivery Operations Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships; relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 20103

The role is accountable for tactical and operational support for production services, across one or more areas of specific platform/domain. To ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst for change via analysis and identification of continual service improvement opportunities. Depending on the area of technical specialisation, in addition to incident resolution and prevention, it may also be involved in a control capacity to ensure that new changes to the technology estate do not introduce instability. Manage technical resumption of high priority, S@R, medium/high severity incidents, provide end-to-end support and implement resolution to resolve incidents within SLA Provide root cause analysis for S@R, medium/high severity issues, ensure all follow up action points are carried out Responsible for the stability of the production system. Direct second and third level of support for problem diagnosis and resolution as per the agreed SLAs. Responsible for managing the production related changes, releases and rollouts with zero or minimal impact to the stability of the application. Review the dependent changes of the surround systems, infrastructure, networking etc. . . Responsible for ensuring proper technical plans are in place for all production changes (e. g. fallback plan, implementation plan, data conversion etc. . . ) Create and update Production Support documentation, contingency (DR/BCP) documentation and processes. Provide inputs to PSS manager for monthly dashboard that provide information on incident and problem trends along with SIP and RCA Action Items. Participate support in cross-training and knowledge transfer activities within support team Governance Provide inputs to management for monthly dashboard that provide information on incident and problem trends along with SIP and RCA Action Items. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders SRE PO Hive PO SRE Lead Business Stakeholders CIO counterparts Other Responsibilities Embed Here for good and Group s brand and values in the SRE team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Key Responsibilities Strategy To be accountable to execute the strategy devised for the business unit Business Fully accountable in incident, problem, change and risk management which relates to the production application/system. Processes Create, Review and update Production Support documentation. Update of contingency (DR/BCP) documentation and processes People Talent Participate in cross-training and knowledge transfer activities within support teams Risk Management Responsible to proactively identify the risks in the application and manage the mitigation actions. Responsible for managing, tracking and timely closure of risks and other compliance related issues in Riskwise (Information Security risks) M7 (Operational Risks). Skills and Experience AWS Oracle Linux Kubernetes API Qualifications AWS Certification SRE Certification ITIL Certification (Good to have) Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Overview - Transport Coordinator A Transport Coordinator is responsible for overseeing and managing the transportation operations within an organization. This role involves planning and scheduling transportation routes, coordinating with drivers and carriers, ensuring compliance with safety and regulatory standards, and optimizing logistics processes to ensure timely and cost-effective delivery of goods. Key Responsibilities Route Planning Scheduling: Develop and implement efficient transportation routes and schedules to ensure timely delivery of goods. Coordination Communication: Liaise with drivers, warehouse staff, and external carriers to coordinate shipments and resolve any issues that arise during transit. Compliance Safety: Ensure all transportation activities comply with relevant safety regulations, industry standards, and company policies. Monitoring Tracking: Utilize transportation management systems (TMS) to monitor and track shipments, addressing any delays or issues promptly. Documentation Reporting: Maintain accurate records of transportation activities, including invoices, delivery notes, and transportation logs. Prepare and analyze transportation reports to identify areas for improvement. Cost Management: Analyze transportation costs and implement cost-saving measures without compromising service quality. Problem Resolution: Address and resolve transportation-related issues and emergencies, ensuring minimal disruption to operations. Required Skills Organizational Skills: Strong ability to plan, prioritize, and manage multiple transportation tasks simultaneously. Communication Skills: Excellent verbal and written communication skills to effectively interact with internal teams and external partners. Problem-Solving: Ability to quickly identify issues and implement effective solutions in a timely manner. Technical Proficiency: Familiarity with transportation management software and other relevant tools. Attention to Detail: High level of accuracy in maintaining records and documentation. Qualifications Education: A bachelors degree in Logistics, Supply Chain Management, or a related field is preferred. Experience: Proven experience in transportation coordination or logistics management. Knowledge: Strong understanding of transportation regulations and industry standards. Certifications: Relevant certifications in logistics or transportation management are advantageous. Location: On-site -Aurangabad, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Overview - Transport Coordinator A Transport Coordinator is responsible for overseeing and managing the transportation operations within an organization. This role involves planning and scheduling transportation routes, coordinating with drivers and carriers, ensuring compliance with safety and regulatory standards, and optimizing logistics processes to ensure timely and cost-effective delivery of goods. Key Responsibilities Route Planning Scheduling: Develop and implement efficient transportation routes and schedules to ensure timely delivery of goods. Coordination Communication: Liaise with drivers, warehouse staff, and external carriers to coordinate shipments and resolve any issues that arise during transit. Compliance Safety: Ensure all transportation activities comply with relevant safety regulations, industry standards, and company policies. Monitoring Tracking: Utilize transportation management systems (TMS) to monitor and track shipments, addressing any delays or issues promptly. Documentation Reporting: Maintain accurate records of transportation activities, including invoices, delivery notes, and transportation logs. Prepare and analyze transportation reports to identify areas for improvement. Cost Management: Analyze transportation costs and implement cost-saving measures without compromising service quality. Problem Resolution: Address and resolve transportation-related issues and emergencies, ensuring minimal disruption to operations. Required Skills Organizational Skills: Strong ability to plan, prioritize, and manage multiple transportation tasks simultaneously. Communication Skills: Excellent verbal and written communication skills to effectively interact with internal teams and external partners. Problem-Solving: Ability to quickly identify issues and implement effective solutions in a timely manner. Technical Proficiency: Familiarity with transportation management software and other relevant tools. Attention to Detail: High level of accuracy in maintaining records and documentation. Qualifications Education: A bachelors degree in Logistics, Supply Chain Management, or a related field is preferred. Experience: Proven experience in transportation coordination or logistics management. Knowledge: Strong understanding of transportation regulations and industry standards. Certifications: Relevant certifications in logistics or transportation management are advantageous. Location: On-site -Aurangabad, MH Scheduled Weekly Hours: 48 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.