Posted:4 hours ago|
Platform:
Work from Office
Full Time
Provide functional, technical, or administrative support to resolve customer issues effectively.
Handle and document customer queries and complaints with accuracy and professionalism.
Ensure timely resolution while maintaining service quality and customer satisfaction.
Collaborate with internal teams to escalate and resolve complex cases.
Deliver consistent performance in line with company standards and SLA requirements.
Adhere to process compliance, documentation guidelines, and shift protocols.
Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills
Ability to provide technical/functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality, Travel, or Tourism sectors
Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills
Ability to provide technical and functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality, Travel, or Tourism sectors
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