2384 Service Quality Jobs - Page 30

The candidate will be responsible for customer service activities, he should be comfortable with travelling for this. Computer knowledge is essential. He should have experience in similar field for at least 4 to 5 years.

Responsibilities & Key Deliverables To manage good relationship with MKA customers To resolve issues within TAT To establish perfomance of vehicle among MKA customers To analyse the technical complaints of the vehicle in the field Coordinate to rectify defects in vehicles / overhaul aggregates with other zone/ dealer Feed back on companys Service Warranty/ Goodwill request to raise in specifc product concerns Product issues to highlight to reporting manager if specific to perticular customer Ensuring uptime gauranty Fixed cycle visit to MKA with data on vehicle performance, B/D Analysis Training to fleet manager and driver training Arranging service check up camp Update to customers on Polic...

As a candidate for this role, you will be responsible for handling customer escalations effectively to ensure timely resolution and customer satisfaction. You will drive and monitor business targets related to booking, billing, and collections. Developing and executing efficient scheduling and planning strategies to optimize resource utilization will be a key part of your role. Your responsibilities will also include leading training initiatives to enhance team capability and performance, managing and monitoring P&L to ensure profitability and cost control, and ensuring high customer satisfaction through proactive service and communication. In addition, you will maintain and improve service ...

Product and Service Quality Gain deep understanding of data that impact service and product quality. Understand the problem, visit GEMBA if needed, perform first level analysis, identify the nature of issue (related to design, Supplier or Mfg process etc ) Work with Cross-Functional teams to address and solve key quality issues and inquiries, based on data and reported issues, including the ones affecting the Serviceability of Vertiv products, collaborating in the implementation of corrective actions with Service, Manufacturing, Engineering or any other function that can be involved. Ensure Service issues are addressed quickly and drive the actions with respective teams Work with business le...

SBI Card truly lives by the work-life balance philosophy. We offer a robust we'llness and we'llbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a we'll curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for VIP Servicing by managing Card account of VIP, Executio...

The Editorial Coordinator provides administrative support for the commissioning, submission and review of manuscripts for publication across a range of research and review journals in the Wolters Kluwer Health collection. Responsibilities: Primary: Acting as the go-between for our Editors, reviewers and authors, providing them with a high-quality service at all times - following up with their requests, queries and needs in a timely manner. Commissioning content for journals and ensuring the efficient and timely publication of issues. Processing new and revised manuscript submissions ensuring content is correctly formatted in adherence with our house style. Maintaining accurate records for ea...

Sterilizing Services Unit has a commitment in delivering excellent quality service and engendering towards best practices. Job Responsibilities: To receivesort and check soiled / contaminated instrumentscontainerstreatment trays and other supplies and equipment that have been used in the operation theaterICUwardsemergency (casualty) room and Catheterization Labarotory and prioritize disinfection and sterilization depending on emergency requisitions. To carry out preliminary check of suppliesie check the functionality of reusable items that need to be sterilized. To inspect and replace missing or damaged equipmentmake minor repairs on themmaintain inventory of supplies to include documenting ...

A Food and Beverage Associate affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests food, beverage, and culinary expectations. What will I be doing As a Food and Beverage Associate, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks: Receive orders and serve custo...

We are seeking a dedicated Guest Service Associate - Food & Beverage Service to join our team in Visakhapatnam, India. As a key member of our food and beverage department, you will play a crucial role in ensuring exceptional dining experiences for our guests through attentive service and efficient operations. Greet and seat guests, providing menus and answering questions about food and beverages Take accurate food and drink orders, communicating effectively with kitchen staff Serve meals and beverages in a timely and professional manner Process payments and handle cash and credit card transactions Maintain cleanliness and organization of dining areas, including table setup and reset Respond ...

Interacts with business stakeholders to understand the problem and with technical representatives (e.g. solution architects, user experience) to formulate, evaluate and propose solutions, and facilitate agreement on solution implementation. Captures all solution agreements in high quality requirements specifications (e.g. product backlogs and non-functional requirements specifications) and then maintains these to ensure ongoing accuracy of current and forecasted development work. Is a products functional subject matter expert, providing knowledge and context to business representatives and to the technical delivery team, answering questions in a timely manner to ensure the optimal productivi...

Interacts with business stakeholders to understand the problem and with technical representatives (e.g. solution architects, user experience) to formulate, evaluate and propose solutions, and facilitate agreement on solution implementation. Captures all solution agreements in high quality requirements specifications (e.g. product backlogs and non-functional requirements specifications) and then maintains these to ensure ongoing accuracy of current and forecasted development work. Is a products functional subject matter expert, providing knowledge and context to business representatives and to the technical delivery team, answering questions in a timely manner to ensure the optimal productivi...

Assist the Senior Facility Manager in daily facility operations, including MEP (Mechanical, Electrical, Plumbing) systems, HVAC, DG sets, and safety systems. Coordinate preventive and breakdown maintenance activities and ensure timely resolution of technical issues. Supervise housekeeping, security, and technical staff to ensure smooth site operations. Liaise with vendors for AMC, repairs, and service contracts; monitor service quality and escalate issues when required. Maintain facility-related MIS reports (DMR/MMR) and assist in audits, inspections, and compliance checks. Support in budget tracking, cost negotiations, and ensuring adherence to approved expenses. Conduct daily site inspecti...

Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost / li...

Strategic Responsibilities Serve as team leader for the designated Business unit s (BU)/ Function/ Process at GFC and coordinate with the team members, process leads, business controllers, GFC manager, corporate accounting teams to execute the strategic plans of the organisation pertaining to the BU s. Assist the management in determining the feasibility of implementing special projects, and developing new programs. Drive Continuous improvement. Operational Responsibilities Manage respective accounting operations including Payables, Receivables, General Accounting, Cost & Inventory Accounting, and Revenue Recognition to deliver timely and accurate financial reports for month, quarter and yea...

Strategic Responsibilities Serve as team leader for the designated Business unit s (BU)/ Function/ Process at GFC and coordinate with the team members, process leads, business controllers, GFC manager, corporate accounting teams to execute the strategic plans of the organisation pertaining to the BU s. Assist the management in determining the feasibility of implementing special projects, and developing new programs. Drive Continuous improvement. Operational Responsibilities Manage respective accounting operations including Payables, Receivables, General Accounting, Cost & Inventory Accounting, and Revenue Recognition to deliver timely and accurate financial reports for month, quarter and yea...

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. GCOO Operations is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companie...

Job Description Summary All resources, and logistics required to perform services and maintenance activities on customers site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result. GE HealthCare is a leading global m...

Job_Description":" Position: Service Manager Company: Max Aircon Location: Pune, India Job Description: Max Aircon is seeking an experienced Service Manager for our Pune location with a minimum of 10 years of relevant experience in the HVAC (Heating, Ventilation, and Air Conditioning) industry. As a Service Manager, you will be responsible for overseeing all aspects of our service operations, ensuring high-quality service delivery to our customers, and managing a team of service technicians. Key Responsibilities: 1. Manage and lead a team of service technicians, including recruitment, training, performance evaluations, and career development 2. Coordinate with the sales team to understand cu...

About Phone Banking Group The Phone Banking Group is responsible for giving the service for issue s and queries of Retail, SME and Corporate Customers They are also responsible for providing service for multiple kind of products like CASA, Cards and retail assets and for servicing the customers 24/7*365 days About the Role The Phone Banking Group Team Member is responsible for achieving the business targets They should also ensure that service quality is as per the benchmarked level that needs to be maintained Responsible for execution/uploading of disbursement requests in SCFM software/ Finnacle, on the basis of requests from customers on phone banking and email channels Ensure registration...

Role Description: An experienced consulting professional who understands solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products for engagements. Performs varied and complex duties requiring independent judgment to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with customer management. Participates in business dev...

Key Responsibilities: Provide excellent customer support in a professional manner. Handle queries and issues effectively for international clients. Ensure timely resolution of customer concerns. Maintain high service quality standards and meet performance targets. Document all interactions with clients accurately. Candidate Requirements: Gender: Male & Female both can apply. Education: Any Graduate. Language: Well-versed in English (both written and verbal). Shift: Willingness to work in Night Shift. Week-offs: 5 working days with 2 rotational week-offs. Immediate joining is required.

This role involves managing customer engagement points, optimizing service interactions for sales conversions, and driving revenue growth through effective leadership and strategy execution Required Candidate profile Lead and manage a cluster-wide team of regional/area sales managers and service teams focused on cross-sell via the S2S channel

We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. Core Responsibilities Service Management: Overseeing the lifecycle of local applications, ensuring smooth operations, and managing service delivery across various Siemens entities like CORP, SHPL, SI, DI, and GP. Change Requests (CRs): Managing CRs and major implementations, including cloud migration, platform transformation, and analytics integration. Incident and Complain...

Role Overview: As a Senior Managed Services Client Delivery Specialist at NTT DATA, you will be an advanced subject matter expert responsible for overseeing the end-to-end delivery of managed services contracts to clients. Your role involves supporting the business, protecting the company's reputation, and ensuring client satisfaction by managing local, medium to large complexity contracts. You will work closely with cross-functional teams to meet and exceed client expectations, manage service delivery, and ensure contract profitability for assigned client contracts that are complex by nature and typically across multiple sites and/or service offerings. Key Responsibilities: - Ensure client ...

Role Overview: As a Customer Service Executive at the Loan Center, your primary responsibility will be to assist the company in addressing the needs of customers, partners, and other stakeholders by providing query resolution and acting as brand ambassadors. Your role is crucial in ensuring excellent customer service and promoting customer centricity within the organization to drive organic growth and enhance service quality. Key Responsibilities: - Provide excellent customer service by resolving queries and issues promptly, taking ownership of customer problems, and ensuring their resolution. - Promote customer centricity by engaging with customers, enhancing their service experience, and i...