3018 Service Quality Jobs - Page 30

JOB DETAILS 1.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 2.Sells products by establishing contact and developing relationships with prospects; recommending solutions. 3.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 4.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 5.Prepares reports by collecting, analyzing, and summarizing information. 6.Maintains quality service by establishing an...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

We are looking for a skilled Duty Manager to join our team at The Leela, with 6-10 years of experience in the hospitality industry. Roles and Responsibility Oversee daily hotel operations to ensure seamless guest experiences. Coordinate with various departments to maintain high service quality standards. Implement effective strategies to enhance customer satisfaction and loyalty. Manage budgets and optimize resources for efficient operations. Foster a positive work environment and promote teamwork among staff members. Handle guest complaints and resolve issues promptly. Job Requirements Proven experience in managing hotels or restaurants, preferably in a similar role. Strong leadership and c...

We are looking for a skilled Front Office Supervisor to join our team at Regenta Z, with 3-6 years of experience in the hospitality industry. Roles and Responsibility Supervise front office operations to ensure seamless guest experiences. Manage front desk staff, including training and performance evaluations. Coordinate with other departments to maintain high service quality standards. Handle guest complaints and resolve issues professionally. Maintain accurate records and reports of front office activities. Implement effective communication strategies to enhance team collaboration. Job Requirements Proven experience as a Front Office Supervisor or similar role. Strong knowledge of front of...

This role is responsible for identifying gaps in support responses and earner, consumer & merchant experience. How? By evaluating customer support contacts to ensure the support offered provides resolution to the customer s issue, the proper mechanics are followed, and by identifying the strengths and weaknesses of individual performers. The ideal candidate is a methodical but creative problem solver who has a passion for process improvement. The team member must thrive in the type of environment that is ambiguous, fast-paced, and where the only thing that is consistent is change. Many of the challenges we face have no textbook solution, so the ability to invent is critical. Your Impact in R...

1. Hostel Onboarding & Setup Identify and connect with potential hostel/property owners for new partnerships. Negotiate rental terms, pricing, and facilities to align with company standards. Coordinate hostel setup, including arranging furniture, utilities, and other necessary facilities. Ensure timely documentation and agreement formalities for newly onboarded hostels. 2. Hostel Operations & Manpower Utilization Oversee daily hostel operations to ensure smooth functioning and service quality. Monitor manpower deployment (housekeeping, catering, maintenance, etc.) for optimal utilization. Coordinate with third-party staffing vendors for manpower availability and issue resolution. 3. Vendor A...

OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: A. Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and servic...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

ROLE PURPOSE: To support the development of the GEDU business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximised. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analysing customer feedback data to determine whether customers are satisfied with company ...

Job Title: Assistant Manager- Quality / Quality Manager Department: Quality & Accreditation Reports To: Unit Head Location: Paras Hospital, Srinagar Job Summary Assistant Manager is responsible for developing, implementing, and maintaining the hospitals Quality Management System (QMS) in alignment with national and international accreditation standards (e.g., NABH, JCI, ISO). The role ensures continuous improvement in patient safety, clinical outcomes, and service excellence through data-driven quality initiatives and compliance monitoring. Key Responsibilities 1. Quality Management & Accreditation Develop and implement hospital-wide quality policies, procedures, and standard operating proto...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

Work Experience: 6.0 Year(s) To 8.0 Year(s) Role Overview: The technical manager will lead the workshop floor, oversee diagnostic and repair activities, guide technicians, and ensure the highest service quality standards for luxury and premium vehicles. This role is ideal for an experienced automotive technician or foreman from an authorized service center looking to transition into a leadership role. Experience with German and European brands (BMW, Mercedes, Audi, JLR, VW, Skoda) or premium Japanese cars will be preferred. Key Responsibilities Diagnose and rectify complex mechanical and electrical faults in premium/luxury cars using advanced diagnostic tools and equipment. Strong hands-on k...

The Quality Analyst is responsible for monitoring and evaluating the quality of inbound and outbound calls, chats, and emails handled by the operations team. The role ensures that customer interactions are aligned with company standards, compliance requirements, and client expectations. The QA will provide actionable feedback, identify training needs, and contribute to continuous process improvement to enhance overall customer satisfaction and performance quality. Key Responsibilities: Monitor and evaluate agent interactions (calls) to ensure adherence to quality standards, process compliance, and customer service guidelines. Conduct regular audits and prepare detailed quality reports highli...

Title: Business Operations Associate Location: Bangalore Role overview: We are seeking a dynamic and proactive Associate to join our Business Operations team in Bengaluru (Bangalore). The successful candidate will be responsible for managing financial operations, ensuring the smooth processing of transactions, enhancing service quality, and engaging with customers through various communication channels. How you will create impact: Enhance Service Quality : Analyze transaction data to identify areas for improvement and implement strategies to enhance service quality. Monitor Financial Transactions : Ensure seamless processing and delivery of transactions, addressing any issues promptly to mai...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

you'll be responsible for turning around problems into solutions when it comes to own entire IT infra service delivery and end user support, drive quality and scalability in IKS IT infrastructure operations, to develop a service orientation, and enable IKS Health for hyper-growth. You will be a key partner to the infosec, network, server and helpdesk teams within IT and align with other business units as needed. Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement. Development of enterprise standards and technology architecture and the IT operations governance process. IT Assets Management Lifecycl...

Ensure smooth execution of all services booked through the platform and maintain a high-quality client experience. Key Responsibilities: Monitor all posted jobs for payment and completion Track active jobs for on-time completion Coordinate between clients and providers Ensure every service gets client reviews Maintain service quality and report daily Skills Required: Coordination, multitasking, detail orientation, operations tracking, good communications skills

As the Director of Operations, you will be responsible for overseeing and managing the day-to-day operations of the resort to ensure seamless service delivery, operational efficiency, and profitability. Your background in Food & Beverage operations, especially in Banqueting, along with experience in managing premium resort properties in the Gujarat and Rajasthan markets will be crucial for success in this role. Key Responsibilities: - Oversee daily operations across all departments such as F&B, Rooms Division, Front Office, Housekeeping, and Spa. - Lead and manage the resort's F&B operations, with a specific focus on banqueting and event management. - Maintain the highest standards of servic...

Responsibilities Product Strategy & Development: - Define and execute the ocean freight product strategy for both FCL and LCL services. Develop trade lane-specific plans (e.g., Asia-Europe, ISC-Middle East, ISC-Africa). Innovative service offerings include value-added services and digital solutions. Carrier & Vendor Management :- Build and maintain strategic relationships with shipping lines and co-loaders. Negotiate competitive freight rates, space allocations, and service contracts. Monitor carrier performance and resolve service issues proactively. Pricing & Procurement :- Lead pricing strategy and procurement for ocean freight across trade lanes. Ensure margin optimization while maintain...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

SUMMARY Customer Service Representative Technical / Functional Support Summary We are seeking highly skilled and customer-focused professionals to join our Customer Support Team as Customer Service Representatives . In this role, you will provide functional, technical, and administrative support to resolve customer problems and queries in a fast-paced global environment. This opportunity offers exposure to international client interactions and a dynamic work culture with both RTO and hybrid flexibility . Responsibilities Provide functional, technical, or administrative support to resolve customer issues effectively. Handle and document customer queries and complaints with accuracy and profes...

OBJECTIVE: Organizes and participates in the daily operations of the restaurant kitchen area. Manages kitchen operations to provide exceptional quality and presentation of outlet menu items, maintains sanitation, staff training, and stations to restaurant standards. Key Responsibilities: The Junior Sous Chef is the next person under the Sous Chef, and is primary in charge of one grouping in the Kitchen. He may be in charge of a complete Restaurant, a Production kitchen, a Night shift operation or a Morning shift operation. The Junior Sous Chef is a person who has the ability to demonstrate, check and correct any preparation that is going out to be served to a guest, very much involved with t...

Analyst - Analytics will be responsible for generating Tableau Dashboards for multiple use cases within Bunge Business Services for business disclosures, decisions and opportunities using data engineering and visualization tools. The incumbent is expected to be an expert in visualization tool Tableau and Oracle SQL, while embodying the core values of Bunge Business Services. It is based in Mohali, Punjab which is our Global Shared Service Center reports to Team Lead (TL)/ Manager - BBS Analytics." Main Accountabilities Collaborate with SMEs across a wide range of Global Financial Control Areas (Accounts Receivable, Accounts Payables, Record to Report, Master Data, Access Management, etc) Des...