Product Head - Ocean Freight

Responsibilities

Product Strategy & Development: -

• Define and execute the ocean freight product strategy for both FCL and LCL services.
• Develop trade lane-specific plans (e.g., Asia-Europe, ISC-Middle East, ISC-Africa).
• Innovative service offerings include value-added services and digital solutions.
  

Carrier & Vendor Management :-

• Build and maintain strategic relationships with shipping lines and co-loaders.
• Negotiate competitive freight rates, space allocations, and service contracts.
• Monitor carrier performance and resolve service issues proactively.
  

Pricing & Procurement :-

• Lead pricing strategy and procurement for ocean freight across trade lanes.
• Ensure margin optimization while maintaining market competitiveness.
• Collaborate with sales and finance teams for pricing governance and approvals.
  

Operational Excellence :-

• Work closely with operations teams to ensure service quality and process efficiency.
• Drive automation, digitalization, and standardization of ocean freight processes.
• Monitor KPIs such as transit time, cost per shipment, and customer satisfaction.
  

Sales Enablement & Market Intelligence :-

• Support sales teams with product training, market insights, and solution design.
• Analyze market trends, competitor offers, and customer feedback.
• Develop marketing collateral and product presentations.
  

Compliance & Risk Management :-

• Ensure adherence to international shipping regulations and customs laws.
• Mitigate risks related to cargo claims, documentation errors, and regulatory audits.
  

Preferred Skills

• Familiarity with digital freight platforms and TMS systems.
• Experience working with global freight forwarders or NVOCCs.
• Ability to manage cross-functional teams and drive change.
• Strong commercial mindset with a customer-centric approach.
  

Qualifications

• Bachelor's or master's degree in Logistics, Supply Chain, International Business, or related field.
• 15+ years of experience in ocean freight forwarding, product management, or carrier relations.
• Strong understanding of global trade lanes, INCOTERMS, and shipping documentation.
• Proven experience in pricing, procurement, and vendor negotiations.
• Excellent leadership, analytical, and communication skills.