As the world’s largest contract logistics specialist, we create competitive advantage for customers through customized logistics solutions based on globally standardized warehousing, transportation and integrated services components. We bring sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufacturing to finished goods delivery and return services.
Chennai, Mumbai
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree 0-3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred. Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture
Chennai
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree 0-3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture
Agra
INR 6.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Qualification : Minimum 12th pass preferably Graduate. Experience : 3-4 years of experience from Service Centre background. Age :28 to 32 years Knowledge: Should know local geography. Skills: - Should possess a two-wheeler - Should possess a valid DL (Driving License) - High organizational commitment - Good team worker - Preferably knows basic Computers - Good communication in Local/Hindi/English languages.
Agra
INR 4.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Qualification : Minimum 12 th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years #LieBD Knowledge: Should know local geography. Skills: - Should possess a two-wheeler - Should possess a valid DL (Driving License) - High organizational commitment - Good team worker - Preferably knows basic Computers - Good communication in Local/Hindi/English languages. Save Job Territory Service Representative Close the popup
Chennai
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
As an Order to Cash Specialist, you will manage the end-to-end accounts receivable process, ensuring timely payment application, credit control, and resolution of billing issues. This role requires solid accounting knowledge, financial system expertise, and excellent communication for customer and team interaction. You will ensure record accuracy, support financial reporting, and contribute to process improvements for operational efficiency. Key Responsibilities: Efficiently apply customer payments against outstanding invoices and manage account balances. Facilitate the creation and modification of accounts for both cash and credit customers. Conduct thorough reviews and appraisals of credit applications and maintain communication with the Credit Clerk for updates and decisions. Assess creditworthiness of new customers, determine appropriate credit limits, and oversee the creation and updates of customer credit details in the system. Regularly manage the renewal process for customer credit accounts, ensuring compliance with company policies. Implement credit holds and releases on accounts as required, following strict risk management protocols. Oversee the management of receivables and payables for foreign agents, ensuring accurate and timely transactions. Coordinate and complete month-end activities related to Accounts Receivable (AR), ensuring all financial reporting deadlines are met. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Contribute as a subject matter expert in problem-solving and process improvement. Collaborate with business partners to enhance processes and identify best practices. Assist staff in resolving complex issues, maintain thorough process documentation, and ensure quality control. Required Skills/Abilities: Bachelor s degree in Finance, Accounting, Business Administration, or related field. Skills Required: 1-3 years of relevant work experience, with a preference for candidates with a background in Accounts Receivable processes. Proficient understanding of accounting and financial principles, specifically for Accounts Receivable Experience with financial software and ERP systems, such as SAP or Oracle, is crucial for managing transactions and financial records. Familiarity with the logistics industry and shared services operations is highly preferred, enhancing the ability to navigate industry-specific financial practices. Work experience in logistics or shared services operations is preferred.
Chennai
INR 14.0 - 16.0 Lacs P.A.
Work from Office
Full Time
University Degree in Computer Science, Information Technology, or related field 7+ years of experience in the Machine Learning Operations role Design the data pipelines and engineering infrastructure to support our BU s enterprise machine learning systems at scale Take offline models data scientists build and turn them into a real machine learning production system Develop and deploy scalable tools and services for our clients to handle machine learning training and inference Identify and evaluate new technologies to improve performance, maintainability, and reliability of our clients machine learning systems Apply software engineering rigor and best practices to machine learning, including CI/CD, automation, etc. Support model development, with an emphasis on auditability, versioning, and data security Facilitate the development and deployment of proof-of-concept machine learning systems Communicate with clients to build requirements and track progress Strong analytic skills related to working with structured, semi structured and unstructured datasets Docker and Kubernetes Experience in using popular MLOps frameworks like Kubeflow, MLFlow, and DataRobot Ability to build MLOps pipelines Strong Python programming knowledge FAST API, Flask, Python code optimization Kubeflow, Airflow, ML Flow, Jenkins Poetry for package management Black, ruff, isort, flake8 for code cleanup Github Actions Machine learning techniques: Decision Trees, Random Forest, Boosting Algorithm, Neural Networks, Deep Learning, Support Vector Machines, Clustering, Bayesian Networks, Reinforcement Learning, Feature Reduction / engineering, Anomaly deduction, Natural Language Processing (incl. sentiment analysis, Topic Modeling), Natural Language Generation Ability to design and implement cloud solutions - Azure Awareness of Agile / Scrum ways of working Identify the right modeling approach(es) for given scenario and articulate why the approach fits Assess data availability and modeling feasibility Review interpretation of models results Experience in Logistic industry domain would be added advantage You should have: Certifications in some of the core technologies Ability to collaborate across different teams / geographies / stakeholders / levels of seniority Customer focus with an eye on continuous improvement. Energetic, enthusiastic and results-oriented personality Ability to coach other team members, you must be a team player! Strong will to overcome the complexities involved in developing and supporting data pipelines
Mumbai
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Title: Expert - Talent Acquisition (Italian Language) Job Location: Mumbai In this role, you will have the opportunity to shape our workforce across Italian speaking countries while being physically present in India. With a focus on international recruitment, excellent communication skills, and a commitment to delivering exceptional talent, you will play a pivotal role in strengthening our brand image and driving our continued success. Key Responsibilities: Collaborate closely with hiring managers across the Italian speaking countries to understand and align talent needs, ensuring a deep understanding of position requirements, target audience and timelines. Employ innovative and strategic sourcing techniques, leveraging a variety of channels such as LinkedIn, job boards, professional networks, and international recruitment platforms to identify and engage passive and active candidates. Conduct comprehensive interviews and thorough candidate assessments to evaluate qualifications, skills, and cultural fit. Drive the candidate journey by managing applicant tracking, maintaining accurate candidate records, and ensuring compliance with company policies and legal requirements. Provide expert guidance, training, and support to hiring managers and stakeholders throughout the recruitment process. Stay ahead of industry trends and best practices, continuously enhancing your knowledge and expertise in talent acquisition. Required Skills/Abilities: Bachelors degree in Human Resources, Business Administration, or a related field is preferred. Italian language skills required, with minimum level C1 certification. Proven experience in international recruitment, preferably within the logistics industry, with a focus on hiring across Italian speaking countries. Exceptional communication and interpersonal skills to effectively engage with candidates, hiring managers, team members and stakeholders across diverse cultural backgrounds to foster collaborative relationships Strong strategic thinking and problem-solving abilities, enabling you to develop and implement targeted sourcing strategies that attract top talent. Proficiency in utilizing various recruitment tools and platforms, including applicant tracking systems, job boards, social media, and online networking platforms. Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail and meeting tight deadlines. Passion for delivering exceptional customer service, ensuring a positive candidate experience at every touchpoint. CIR, CSSR, CSMR certifications are preferred
Mumbai, Chennai
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
In this role, you will have the opportunity to shape our workforce across French speaking countries while being physically present in India. With a focus on international recruitment, excellent communication skills, and a commitment to delivering exceptional talent, you will play a pivotal role in strengthening our brand image and driving our continued success. Key Responsibilities: Collaborate closely with hiring managers across the French speaking countries to understand and align talent needs, ensuring a deep understanding of position requirements, target audience and timelines. Employ innovative and strategic sourcing techniques, leveraging a variety of channels such as LinkedIn, job boards, professional networks, and international recruitment platforms to identify and engage passive and active candidates. Conduct comprehensive interviews and thorough candidate assessments to evaluate qualifications, skills, and cultural fit. Drive the candidate journey by managing applicant tracking, maintaining accurate candidate records, and ensuring compliance with company policies and legal requirements. Provide expert guidance, training, and support to hiring managers and stakeholders throughout the recruitment process. Stay ahead of industry trends and best practices, continuously enhancing your knowledge and expertise in talent acquisition. Required Skills/Abilities: Bachelors degree in Human Resources, Business Administration, or a related field is preferred. French language skills required, with minimum DALF level C1 certification. Proven experience in international recruitment, preferably within the logistics industry, with a focus on hiring across French speaking countries. Exceptional communication and interpersonal skills to effectively engage with candidates, hiring managers, team members and stakeholders across diverse cultural backgrounds to foster collaborative relationships Strong strategic thinking and problem-solving abilities, enabling you to develop and implement targeted sourcing strategies that attract top talent. Proficiency in utilizing various recruitment tools and platforms, including applicant tracking systems, job boards, social media, and online networking platforms. Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail and meeting tight deadlines. Passion for delivering exceptional customer service, ensuring a positive candidate experience at every touchpoint. CIR, CSSR, CSMR certifications are preferred
Tamil Nadu, India
Not disclosed
Not specified
Full Time
Key activities Over all responsible for receipt, storage & dispatch management as per agreed standard Operating procedure. Shall be single point contact from DHL to deal with day-today co-ordination with customer. Deal directly with the Customer. Be fully aware of warehouse activities and take appropriate action to help meet company targets and standards. It is therefore essential that the successful applicant can adapt quickly to changing situations. Manage Operations by planning and implementing strategies to ensure improvement in both service and performance TAT whilst managing costs. Must have ability to initiate a proactive management style and anticipate the requirements of the customer. Shall be fully accountable for regular cycle count, monthly wall to wall count and subsequent stock reconciliation to meet stock accuracy agreed with client. Be able to introduce Continuous Improvement Programs along with the growing scope of work. Should be sound with financial numbers and be able to co relate the numbers to operations. Manage in a high pressure, changing environment with demands from both internal & external customers regionally. Lead in all aspects of planning the total operation including managing potential problem areas and initiating remedial action related to warehousing and transportation. Complete administration of warehouse staff/workers, contracted agencies. Job allocation to warehouse team for efficient operation management. Resource deployment for timely completion of assigned tasks of day-today activities. Control & monitoring management for fixed roles and responsibilities of operation team. Shall be accountable for timely MIS submission. Shall lead in analyzing periodic KPI reports and reviewing the same with customer for preventive and corrective action. Review the performance of staff under his direct supervision against KPI’s, taking corrective action when necessary. Takes accountability of the continual development and appraisal of his entire team. Shall be responsible for training , people development and regular motivation to the team. Upkeep of facility. Shall be accountable for Safety and SHE for the entire operations and people employed in the warehouse. Shall be accountable for conducting weekly / monthly meeting with the Customer/Cluster manager/ Head Operation-region Reports to the Cluster Manager-P&G contract. Shift in-charge & other functional team such as Admin & inventory executive will directly report to this role.
Tamil Nadu, India
Not disclosed
Not specified
Temporary
Overall Purpose Manage and oversee system entries - outbound of stocks into the designated warehouse management software/ customer nominated ERP and deliver high service levels to ensure that the team delivers results in line with Customers agreed SLA in accordance with network procedures and defined standards. Process Supervision of Operations Organise appropriate shifts and manning levels to meet business requirements. Ensure outbound stock is dispatched in system in the quickest, most efficient manner possible. Ensure accurate data entry of all outbound shipments. Adherence to customer’s SOP Ensure that the SOPs are being followed and adhered to by warehouse. Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed Safely and Quality Assurance Ensure safe working practices and environment within the shift. Participate in DESC quality policy and initiatives e.g. ISO accreditation. Manage the allocation of appropriate resources and commitment of staff to the achievement of warehouse objectives and targets. Skills Software skills (Word, Excel, PowerPoint, etc.) Communication skills (English/Local Language), spoken and written WMS (Warehouse Management System) skills
Thane
INR 1.25 - 5.0 Lacs P.A.
Work from Office
Full Time
Key activities Customer- External and Internal Understand customer biz Execution of the compliance testing plan, focusing on key risk areas within logistics operations (e.g., transportation, warehousing, customs, safety, environmental regulations). Conduct independent testing and reviews of processes, controls, and documentation to assess compliance with applicable regulations. Validation of various documents such as HAWB, AWB, PO copies, Invoices, pictures, evidences, etc. Investigate the circumstances and gathering necessary documentation (e.g., shipping documents, inspection reports, photographs, invoices). Utilize various testing methodologies, including process walkthroughs, data analysis, document reviews, and obtaining CAPA for errors from LLPs, carriers, etc. Identify and document compliance gaps, weaknesses in controls, and potential risks. Prepare clear and concise reports documenting the testing scope, methodology, findings, and recommendations. Stakeholder- External and Internal Will be the Point of contact for the country lead to receive the request for testing. Must carry out data integrity and compliance check processes as laid down in SOP. Must maintain a mater template at ones own and ensure that the same is updated time to time. Follow up with Country Lead [or any specific person assigned for the task] in case of any issues and data integrity and compliance after reporting closure to resolve it before the next reporting cycle. Escalate any issues or roadblocks which require senior management attention. Any system issues to be reported to right contact ensuring the ticket is raised and right methods are followed. Work up on the performance feedback provided by customers or line manager/senior management. Coordinate with external parties, including insurance providers, carriers, surveyors, and legal counsel, as required. Build and maintain positive relationships with key stakeholders. Responsible for complying with all Policies and other organizational policies &security procedures. Ensure understanding of Business rules and compliance to same. Should be cross trained in other functions / Regions / Country specific activities to act as a backup whenever required. Process Follow and adhere to processes and exception SOP’s Provide both verbal & written information in a timely, clear and concise manner. Provide deviations information to line manager, share queries / suggestions during new process development, adherence. Maintain records as necessary as per process / audits or as explained. Maintain approvals and archive critical data as per process. Key capabilities/ Competencies Must have excellent written and spoken English communication skills. Understanding of logistics processes, including transportation modes (road, sea, air), warehousing, and inventory management. Proficiency in MS Office Suite (Word, Excel, Outlook). Knowledge of international trade regulations and compliance standards is a plus. Excellent analytical and problem-solving skills with a keen attention to detail. Flexible in working for various shifts and able to handle work pressure. Works cooperatively with others to achieve target and objectives. Demonstrates thoroughness and accuracy in completing tasks. Familiarity with international shipping regulations and documentation. Provides both verbal and written information in a timely, clear and concise manner.
Maharashtra, India
Not disclosed
On-site
Full Time
JD : Manager Operations FTWZ CTC - 10-12LPA LOCATION -PANVEL FTWZ Working Knowledge of SAP MM & WM Module SOP Adherence Maintain proper documentation. Supervising inbound , outbound and Inventory related Operations. Coordinate with Various Stakeholder to ensure smoot Operations. Maintain good working relationships, Co-ordination, discussion, and communication. Coordinate with customer or Key Account Management and plan the priorities. Maintain complaint Management system to reduce the complaint and to develop pro- active actions to avoid the repentance error. Participate in trouble shooting and process improvement initiatives. Observe the right implementation of safety measures in the storage facilities. Control inventory levels by conducting physical counts, reconciling with data storage system. Ensure the SLA on time for all type of receipt and dispatches. Good in Decision making and ACT and 2nd in line to Account Operation In charge . Show more Show less
Maharashtra, India
Not disclosed
On-site
Full Time
Responsibilities Responsibilities:- PAN India Compliance for > 120 establishments wrt employment laws , new enactments, inspections, etc with help of National Compliance Partners Manpower Vendor Management, Ensure Payroll processing control checks, all proactive steps are being adhered to safeguard employee and company interest. New Vendor Evaluation, Vendor Contracting Draft Preparation, Stake Holder Management. Inspection and notice reply draft preparation, advisory emails related to coordination with advocates. To share the monthly Compliance MIS, action plan, Compliance Partner SLA and efficiency report, etc Responsible for Managing statutory audits Internal & External. QBR Reviews with Vendors Good communication skills to interact with various stakeholders. Qualifications: HR Certifications – Labor Laws, HR Analytics is desirable Experience working with e-commerce, logistics, distribution fast paced organization and lead multiple territories and sites successfully. Exposure to Contract/ Agency and organization’s payroll compliance Good knowledge of MS Office; HRIS systems Show more Show less
Karnataka, India
Not disclosed
On-site
Full Time
About Us DHL Supply Chain is a global leader in contract logistics, providing a wide range of supply chain solutions to businesses worldwide. We offer services including warehousing, distribution, managed transport, and value-added services, aiming to create a more resilient, efficient, and quality-focused supply chain for its customers. We also focus on specific solutions like inbound to manufacturing, e-commerce fulfillment, and returns management. Responsibilities Drive Key RFQs & Customer Pursuits. Help to win. Meet Regional New Business AGP Targets (Individual + Collective) Actively support Regional Business Developers in closing key deals/ contract negotiations for New Business Develop relationships with strategic Customers to build pipeline Identify key New Accounts based in the region to penetrate and create Win Strategies Conduct/participate in APAC/India workshops for sector pipeline development and key opportunity map for the year. Engage in follow-up action plan with APAC / In- country stakeholders Guide Regional Business Development Team to build right Pipeline Support team members in Customer Engagement & Negotiation Drive adherence of Opportunity to Delivery (O2D) process for opportunities / pursuits Liaise with India Sector Leaders to drive sector specific pursuits and contribute to Sector Development Engage with GAM / CSI to develop pipeline Contribute / support Marketing initiatives and Industry events as required Requirements Past Experience in leading a Sales Team or driving Reportees to deliver Sales Targets Past Experience in Individual Target Driven Business Development / Sales Roles Leadership experience in Managing Teams directly or influencing teams in a Matrix Organization Ability to work in ambiguous situation and with multiple internal stakeholders to deliver Targets Ability to flourish with minimal guidance, be proactive, and handle uncertainty Strong communication and negotiation skills, with the ability to conduct convincing presentations and influence decisions Listens attentively, and summarizes or asks questions, when needed, to clarify information Ability to build rapport with clients, Internal stakeholders and handle multiple initiatives at a time Excellent interpersonal skills, ability to work well in cross-functional teams Proficient in Word, Excel, and PowerPoint 15 years’ experience in Contract Logistics / Logistics Consulting environment in a Business Development / Product Management / P&L Role Show more Show less
Thane
INR 1.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Job description Educational Qualifications: BMS, BMM preferable, Any graduate also can be considered. Key Responsibilities: Lead generation through various marketing channels. Conducting market research to identify trends and opportunities. Assisting in the development and execution of marketing campaigns. Desired Skills: Excellent communication and interpersonal
Chennai
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage 0 3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) - Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture
Chennai
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
In this role, you will have the opportunity to deliver top-tier service within the Finance - Intercompany (IC) Service line supporting our DGFF regions and countries worldwide. The role will involve training to handle various activities including invoice issuing, receiving, posting, and the accounts matching process. Key Responsibilities: To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage 0 3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) - Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture
Chennai
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
As an Order to Cash Specialist, you will manage the end-to-end accounts receivable process, ensuring timely payment application, credit control, and resolution of billing issues. This role requires solid accounting knowledge, financial system expertise, and excellent communication for customer and team interaction. You will ensure record accuracy, support financial reporting, and contribute to process improvements for operational efficiency. Key Responsibilities: Efficiently apply customer payments against outstanding invoices and manage account balances. Facilitate the creation and modification of accounts for both cash and credit customers. Conduct thorough reviews and appraisals of credit applications and maintain communication with the Credit Clerk for updates and decisions. Assess creditworthiness of new customers, determine appropriate credit limits, and oversee the creation and updates of customer credit details in the system. Regularly manage the renewal process for customer credit accounts, ensuring compliance with company policies. Implement credit holds and releases on accounts as required, following strict risk management protocols. Oversee the management of receivables and payables for foreign agents, ensuring accurate and timely transactions. Coordinate and complete month-end activities related to Accounts Receivable (AR), ensuring all financial reporting deadlines are met. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Contribute as a subject matter expert in problem-solving and process improvement. Collaborate with business partners to enhance processes and identify best practices. Assist staff in resolving complex issues, maintain thorough process documentation, and ensure quality control. Required Skills/Abilities: Bachelor s degree in Finance, Accounting, Business Administration, or related field. Skills Required: 1 3 years of relevant work experience, with a preference for candidates with a background in Accounts Receivable processes. Proficient understanding of accounting and financial principles, specifically for Accounts Receivable Experience with financial software and ERP systems, such as SAP or Oracle, is crucial for managing transactions and financial records. Familiarity with the logistics industry and shared services operations is highly preferred, enhancing the ability to navigate industry-specific financial practices. Work experience in logistics or shared services operations is preferred. Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture
Thane
INR 3.0 - 5.5 Lacs P.A.
Work from Office
Full Time
Monitor errors and warnings Proactively raise investigations/claims with carriers via CSS/carriers portal Highlight issues with harmonization, integration & T&T Collaborate with CSMs, IT and carrier management teams Create reports/analyse data Bring new ideas and insights for control tower & PBI Create/update instructions in Confluence Support Control Tower trainings and materials
Thane
INR 3.0 - 5.5 Lacs P.A.
Work from Office
Full Time
Order management and invoicing knowledge. Invoice tracking & reconciliation. Inventory reconciliation. Manual order processing. Handling return management. Handling claims for lost, damaged and missing shipments for end to end closure along with documentation. Handle customer queries.
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