Looking for a Customer Support Executive in Freight Forwarding Industry,
Key Responsibilities: 1.Day-to-Day Accounting 2.Statutory Compliance 3.Client Coordination 4.Audit Preparation & Coordination 5.Interdepartmental Coordination 6.Bank Reconciliation 7.Financial Analysis & Reporting
This is a full-time on-site role for a Freight Forwarder (Customer Service).The Freight Forwarder will be responsible for handling day-to-day tasks related to forwarding, exporting, customer service, freight forwarding, and freight transportation.
Responsibilities: * Ensure compliance with regulatory requirements. * Collaborate with cross-functional teams on process improvements. * Manage backend operations using non-voice processes. Health insurance Provident fund Annual bonus
Job description Company Description: Berkman Forwarding India Pvt Ltd specialize in delivering integrated transport solutions across the supply chain for cargo to and from India, servicing businesses worldwide. Role Description: This is a full-time on-site role for a Freight Forwarder (Customer Service) located near South Delhi. The Freight Forwarder will be responsible for handling day-to-day tasks related to forwarding, exporting, customer service, freight forwarding, and freight transportation. Qualications: Forwarding and Export skills Customer Service skills Freight Forwarding and Freight Transportation skills Excellent communication and problem-solving skills Attention to detail and strong organizational skills Ability to work in a fast-paced environment and meet deadlines Prociency in relevant software and systems Experience in the logistics or freight forwarding industry is preferred Bachelor's degree in a related eld is a plus
Roles and Responsibilities Manage day-to-day operations of freight forwarding, ensuring efficient coordination with shipping lines, customs brokers, and other stakeholders. Oversee ocean and sea freight forwarding activities, including booking shipments, tracking cargo movement, and resolving issues related to delays or damages. Develop and maintain strong relationships with key clients to understand their needs and provide tailored solutions for their logistics requirements. Ensure compliance with regulatory regulations governing international trade and transportation. Collaborate with internal teams to optimize operational processes, reduce costs, and improve customer satisfaction.
Experience: 1–2 years in pricing/sales/customer service within freight forwarding, logistics, NVOCC, or shipping lines . Education: Must be a Graduate or above (Logistics/International Business/Supply Chain preferred).
Experience: 1–2 years in pricing/sales/customer service within freight forwarding, logistics, NVOCC, or shipping lines . Education: Must be a Graduate or above (Logistics/International Business/Supply Chain preferred).
Responsibilities: * Provide exceptional customer support via email and chat * Manage international non-voice processes with US focus * Maintain high typing speed and accuracy in English language Annual bonus Health insurance Provident fund
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