1656 Service Level Jobs - Page 13

We are seeking a talented individual to join our Operations team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist Transactional Services We are seeking a detail-oriented Document Verification Specialist with a strong understanding of reinsurance principles, contracts, and market practices to support our client onboarding process The primary responsibilities include verifying, validating, and authenticating documents submitted by clients to ensure accuracy, completeness, and compliance with company policies and regulatory standards The role involves managing data collection, storag...

The Support Engineer will oversee the technical support and service operations for a company specializing in CCTV systems and related services. This role ensures the delivery of high-quality customer support, maintenance, and technical resolutions. The Support Manager will also collaborate with cross-functional teams to improve customer satisfaction and drive service excellence. Key Responsibilities: Customer Support and Service Management: Lead the support team in handling customer inquiries, complaints, and technical issues related to CCTV systems and services. Ensure timely resolution of service requests, meeting agreed service level agreements (SLAs). Team Leadership and Training: Recrui...

The Customer Service Associate is a frontline role responsible for delivering exceptional customer service to clients based in various regions. The role involves handling customer inquiries, resolving issues, and providing support across multiple communication channels, including phone, email, and chat. The Customer Service Associate will act as a brand ambassador, ensuring client satisfaction, and maintaining positive relationships with customers. Roles & Responsibilities Respond to customer inquiries promptly and professionally via phone, email, and chat, providing accurate information and resolving issues effectively. Handle a wide range of customer concerns, including inquiries, product/...

Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground-level inputs for promotions, local activations & demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal Processes Regular analysis of primary & secondary sales ...

Understand and adhere to standard operating procedure. -Analyze, and identify the issues in the audio content. -Understand the issue and make best use of the available resources/tools to resolve/fix it. -Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard. -Communicate with internal and external stakeholders. -Adhere to the Service level agreement, and average handle time set for the processes. -Meet predetermined and assigned productivity targets and quality standards. The individual is required to make judgment based decisions based on the observations and procedures.

The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs mobile devices f...

Job Description The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs ...

Embark on a transformative journey as an WCR Portfolio - Stress Testing at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. Member of the Risk - Centre of excellence in Mumbai. Support the team to run the overall Stress testing framework working closely with all the risk pillars across Credit, Counterparty Credit, Market risk and Treasury. Drive, engage and deliver strategic, individual and operational business objectives/targets. Manage the Country stress expected loss limits and breaches with analysis and monitor...

Contract Type: Full time, Permanent Location: Noida JOB OVERVIEW As a Senior Customer Service Executive, you will be responsible for delivering exceptional support to Study Group s key stakeholders, including partner agents, students, and internal teams. You will manage queries and cases through Salesforce across tickets, emails, and chat channels, while also handling application processing tasks such as email reviews, change of agent requests, and refund cases with accuracy and compliance. ABOUT THE ROLE Manage outbound/inbound calls for Study Group agents and students, ensuring a high level of quality and accuracy in all responses provided. Provide accurate and timely information regarding...

Territory Sales Manager - Metro - Chennai Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Territory Sales Manager - Metro - Chennai Chennai, TN, IN, 602105 Tata Consumer Products Limited Territory Sales Manager - Metro - Chennai Territory Sales Manager - Metro - Chennai Senior Metro ASM - Chennai Job Description Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive vi...

Technical Lead - Java (Worli - Hybrid) NECSWS Technical Lead - Java (Worli - Hybrid) | SmartRecruiters Technical Lead - Java (Worli - Hybrid) Company Description Our philosophy is to understand our customers business first before we get to the technology. This approach leads to clever software; streamlining old processes, saving money and delivering positive change. Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline. Based in the UK but working around the world, our 2,000 employees help impro...

Overview Responsible for invoice processing daily on Nexus tool in Simple Bills to meet the business deliverables/service levels. Responsibilities Key invoices into invoice processing application daily Review data input for accuracy/completeness Meet the production & quality deliverables in line with departmental goals Able to learn new processes and tools in a fast-paced environment Communicate and document any abnormal issues to supervisors Other responsibilities may be assigned as needed basis by business Qualifications Graduate degree or equivalent; some college level accounting preferred Minimum 1-2 years of experience in the Invoice Processing Department Minimum 1 years' experience in ...

1. Order Management & Governance - Act as the process custodian for all order capture methods across the cluster, ensuring adherence to COPC operational standards. - Review and manage deviations from system-generated suggested orders; perform root cause analysis and align corrective actions with business requirements. - Guide PAC teams in resolving order-related issues by liaising with regional sales teams, distributors, and central SPOCs as needed. - Drive order processing through the CRS platform in collaboration with sales teams and distributors, ensuring strict CRS compliance and change management. 2. Sales Planning, Execution & CRS Management - Partner with Heads of Sales (HoS) to gathe...

Perform risk assessment of site & operation model and frame mitigating measures Possess a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements. Completing and/or coordinating the final Test and Acceptance of site security systems that leverage our access control system. Establish and implement effective, predictable, measurable procedures/processes and prevention programs impacting losses and pilferage. Perform frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to elimin...

Foster a collaborative team environment by promoting strong relationships and open communication between team members and colleagues in other countries, ensuring a cohesive and inclusive atmosphere across all locations. Lead and mentor a team of Team Managers, ensuring they effectively oversee their respective teams of 15 colleagues each. Play a key role in building and transitioning functional capabilities to the service center, ensuring that all colleagues are aligned with the organization s culture and services. Identify and address knowledge gaps within teams, conducting regular training refreshers and evaluations to ensure retention of critical learnings. Develop and implement strategie...

Foster a collaborative team environment by promoting strong relationships and open communication between team members and colleagues in other countries, ensuring a cohesive and inclusive atmosphere across all locations. Play a vital role in the team by helping to develop and transition functional capabilities to the service center, responding to knowledge-related inquiries, closing any learning gaps, and conducting regular refreshers to evaluate the retention of training provided. Identify problem areas within processes and develop measures to address them. Analyze the root causes of issues and develop actionable plans. Lead the team to achieve service level agreements (SLAs) while maintaini...

Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database WExhibit attention to detail when quality checking Green Package analytics and be accountable for the timely delivery of reports to our clients in accordance with Service Level Agreements Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teams and also with our external Clients Support client/user requests relate...

As an Assistant Manager in our immigration team of Global Employer Services vertical, you ll build and nurture positive working relationships with teams, You will: Co-ordinating with vendor for legalization of documents (Embassy attestation/ Apostille) Birth certificate, marriage certificate, employment contract, school leaving certificate, etc. Co-ordinating with vendor to get the process, timeline, and checklist. Sharing of draft package with senior for review. Collating the documents and onward forwarding to vendor for filing. Review package for Outbound visas Filling of visa application form (both online and offline forms), preparing draft letters, booking appointment on behalf of assign...

Be part of JPMorganChase s Wholesale Lending Services group! Join our Central Insurance Team and be the compliance expert were looking for. As an Insurance Service Specialist II within JPMorganChase, you will ensure the integrity of assets and collateral by maintaining appropriate insurance coverage. Your attention to detail is crucial in reviewing servicing activities and portfolio guidelines for quality and timeliness. Collaborating with vendors and servicing teams, you adapt to changes in policies, procedures, and systems. Your skills in conflict management, critical thinking, and stakeholder management help facilitate discussions and create beneficial solutions. Emotional intelligence an...

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Supervisor within JPMorganChase, you will manage a team of Loan Servicing Specialists to ensure smooth loan portfolio operations. Your responsibilities include interpreting loan documents, liaising with stakeholders, and overseeing deadlines. You will use your loan servicing knowledge and critical thinking skills to identify and resolve issues, following established practices. Effective conflict management, relationship building, and communication will be key to your success...

eam Overview The role sits in Aladdin Client Experience (ACX) within Aladdin Client Business (ACB), which is a centralized group who are responsible for supporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk & returns Every day, the ACX team tackles the hardest, most sophisticated analytical problems in FinTech We utilize our in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global clie...

The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs mobile devices f...

Job Description The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs ...

Loan Servicing Specialist Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will invo...

Loan Servicing Specialist Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will invo...