2145 Service Level Jobs - Page 12

Job Description Purpose of the Role The Senior Data Analyst I is a pivotal client-facing liaison within the Global Delivery Hub Project Management team. Your core mission is to support clients in the highly competitive sports industry by leveraging data to drive strategic decisions. You will be responsible for the end-to-end management of client projects, coordinating seamlessly between Sales and Operations to ensure the successful delivery of solutions that help clients measure, analyze, and interpret the effectiveness of their media and advertising investments. Core Responsibilities You will serve as a proactive, analytically-driven professional dedicated to operational excellence, client ...

Position Summary... What youll do... You make sound judgments and promote a customer/member-focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You proactively lead volunteer activities, programs, and initiatives in order to improve the community. You build and sustain internal and external relationships. Flexible to work in shifts. About Team: The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email . We are a metrics driven center dedicated to driving results where our associates t...

Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the team s work in accordance with compliance standards, service level agreements, and business requirements Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years appli...

Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerti...

Manage daily employee transportation (pick-up drop schedules). Prepare and monitor route plans for cost efficiency and time optimization. Ensure vehicle availability, preventive maintenance, and minimal breakdowns. Handle contracts and service level agreements (SLAs) with transport vendors. Monitor statutory compliance (RTO, permits, insurance, pollution, fitness certificates). Ensure employee safety via GPS tracking, route monitoring, and emergency procedures. Track transport costs, verify vendor invoices, and support budget preparation. Coordinate shuttle services, cabs, and transport for events or late-night shifts. Maintain MIS reports on transport utilization, vendor performance, and co...

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualificatio...

Pricing and Strategic Sourcing Executive Job Category: Pricing and Strategic Sourcing Executive Job Location:

Inbound & outbound sales Team Lead -exp in sales process, team handling, target achievement, attrition, shrinkage Trainer -exp in training, TNA, TNI, Sales process training, creating content Quality Analyst - exp in sales Call & chat audit

As a Collateral Servicing Specialist Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Mana...

Role: Junior Infrastructure Specialist Location: Visakhapatnam Experience: 0 2 years Functions Provides frontline technical support to US-based customers through calls, emails, and chat interactions. Handles inbound support requests, resolving or escalating technical issues in line with company procedures. Understands and follows predefined troubleshooting procedures and standard operating protocols. Maintains accurate and detailed documentation of customer interactions and issues in the ticketing system. Ensures all service level agreements (SLAs) and response times are consistently met or exceeded. Collaborates with internal teams and escalates complex issues as needed. Manages assigned ti...

Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal an...

Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal an...

Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal an...

This role provides comprehensive support to a Sr. Compensation Consultant within the Global CoE and requires strong analytical skills, a keen eye for detail, and the ability to manage multiple projects simultaneously, contributing to efficient and accurate compensation processes. The analyst will conduct job evaluations and data analysis within a compensation function. KEY ACCOUNTABILITIES Compensation Consultant Support: Provide day-to-day support to assigned compensation consultants, gathering data and creating outputs for regular routines (HR Business Partner update meetings, etc.) and annual processes (Annual Performance & Rewards (APR), Annual and Ad Hoc Competitive Reviews, People & Or...

This role provides comprehensive support to a Sr. Compensation Consultant within the Global CoE and requires strong analytical skills, a keen eye for detail, and the ability to manage multiple projects simultaneously, contributing to efficient and accurate compensation processes. The analyst will conduct job evaluations and data analysis within a compensation function. KEY ACCOUNTABILITIES Compensation Consultant Support: Provide day-to-day support to assigned compensation consultants, gathering data and creating outputs for regular routines (HR Business Partner update meetings, etc.) and annual processes (Annual Performance & Rewards (APR), Annual and Ad Hoc Competitive Reviews, People & Or...

Provides first-level support in multiple products or applications while exemplifying strong proficiency in customer service. Responsibilities Receives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues. Follows documented policies and procedures for effective request/issue recording and tracking while delivering quality customer service. Keeps end users informed on request or incident status and progress Makes an assessment of requests/incidents, attempting to resolve them or refers them to second-line and third-party support groups based on agreed operational and service level agreements. Utilizes, adds to, fixes, or flag...

The IT Service Center Associate will be the first point of contact for end-users seeking technical assistance. This role is responsible for providing prompt, courteous, and effective support for IT-related issues, ensuring minimal disruption to business operations. The associate will handle incidents, service requests, and provide guidance on standard IT tools and services. Responsibilities: Foster an engaging, proactive, and collaborative service department that is closely partnered, with the business and IT departments. Serve as the Face of IT to the customer community, providing a positive experience and reflecting a positive image of IT overall. Support multiple office locations, primari...

Ensure achievement of Service Level Benchmarks including Productivity, Quality, and Turnaround Time (TAT). Execute controls testing activities in accordance with established processes, procedures, and compliance guidelines. Maintain adherence to internal controls, regulatory requirements, and client-specific standards of the assigned project. Identify and support process improvement initiatives to strengthen control effectiveness and operational efficiency. Collaborate across teams and contribute to projects within Banking, Insurance, and Capital Markets domains. What You Will Need: Bachelor s or master s degree. 1-6 years of relevant experience in the BFSI sector, preferably in Banking /Mor...

Prioritizing the facilities needs Make sure to eliminate the Break down and Un safe condition quickly within stipulated time frame within the Budgeted cost. Proper execution of services and periodical maintenance of equipment (According to the Plan of Services). Oversee the routine non-routine maintenance activities, Assign the tasks to the team. provide guidance and support to ensure timely completion of tasks. Coordinate with external vendors / contractors for repair, maintenance. services and project execution. Perform regular inspections of equipment, and facilities to identify the abnormities and address it accordingly Ensure good coordination with all Value streams other departments in...

Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service request...

Key Accountabilities Account opening for various entities including FPI, FVCI, FDI, AIF etc Timeliness to ensure that all Corporate Announcements and settlements processing are done within TAT of receipt of announcements or proceeds Accuracy to ensure at least 100% accuracy. Should be aware of the latest SEBI / RBI regulations governing custody. Responsive to ensure that all clients queries are responded to within 24 hours of receipt of query or if not to provide interim reply and to follow with a response within 3 days Risk- to ensure that there are no critical audit findings / issues and to escalate any immediate and time critical issues to higher authorities. People to participate in staf...

Processing and reconciliations of Payments/Deduction invoices and monitor approvals from Stakeholders and its timeliness Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts. Communicate Risks and Opportunities to Sales team /Control/Finance. Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice Payments and funding tracking for vendors Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA) Implement ...

Job Description What are the Key Deliverables in this role Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground-level inputs for promotions, local activations demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal P...

" Ms Office,Sql,Etl,Monitoring ","description":" Role Proficiency: Independently support customer applications by monitoring and resolving the system issues. Guides other associates and assists Lead 1 Production Support Outcomes: Understand the application\/feature\/component and issues related to the same from Business users to resolve issues and create required SOPs\/Runbooks Monitor triage and resolve higher severity issues pertaining to systems\ / applications\ / infrastructure tools for end users via phone chats and\/or via email Identify the problem patterns and suggest better resolution techniques Optimise efficiency cost and quality by identifying opportunities for automation\/proces...

Territory Sales Executive - II Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Territory Sales Executive - II Mumbai, MH, IN, 400093 Tata Consumer Products Limited Job Description What are the Key Deliverables in this role Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usag...