1656 Service Level Jobs - Page 12

Use monitoring tools to identify issues proactively; investigate and help resolve before they impact end users Improve reliability, quality, and operability of our Salesforce.com ecosystem Run the production environment with highest availability by effective monitoring and taking a holistic view of system health Resolve end user issues within service level agreements and maintain agreed upon satisfaction ratings Identify support trends that might warrant system changes, communication or education Participate in outage management activities including outage status communication, problem detection, resolution and root cause analysis Document tribal knowledge and help create/maintain our knowle...

Support management and business decisions relevant to cost Provides a high level of customer service by completing work in an accurate and timely manner. Ensure Service Level Agreements are consistently met. Support Continuous Improvement gains. Review and assess alerts and cases generated. provide justification on decision and outcome of investigation. Meet or exceed Service Level Agreement Ensure process and procedures are followed throughout the investigation. Sharing knowledge of ANZ products/ policies/ procedures with team members. Proactively identify competencies for development and work with line manager to improve performance. Ensure compliance to Risk Accreditation Framework (RAF)....

Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques. - Responsible for completing tasks and transactions within agreed KPIs - Solves problems by analyzing solution alternatives -Scheme Administration: Process complex pension calculations and validate a wide range of member events including retirements, deaths, transfers, pension increases, and member benefit calculations. Ensure all calculations, adjustments, and data entries comply with scheme rules, legisl...

As a Customer Service & Operations Credit Analyst, you ll deliver successful customer and business outcomes by processing, authorising, and investigating all transactions to defined key performance indicators and service level agreements. In doing so, you ll identify opportunities to enhance processes and enable the provision of a superior customer and business experience. In addition, you ll: Review documentation including loan applications, disclosures, and credit evaluations Authorise and investigate all credit operations transactions Collect and analyse the required information from the customers and businesses Review credit operations processes which could be automated or enhanced to im...

Review and assess alerts and cases generated provide justification on decision and outcome of investigation Meet or exceed Service Level Agreement Drive process improvements in the process Ensure process and procedures are followed throughout the investigation Resolve and/or escalate complex matters to the Manager/ Business Heads in a timely manner and ensure closure of issue Take responsibility for keeping the team informed on policy/ procedural/operational/training issues Support Continuous Improvement gains Proactively identify competencies for development and work with line manager to improve performance Ensure compliance to Risk Accreditation Framework (RAF). What will you bring To grow...

In this key role, you ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development Were offering this role at vice president level What youll do As our Site Reliability Engineer, you ll work closely with our feature team and other c...

Some careers open more doors than others. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. This job profile provides a broad overview of the Job Operations Associate and is not intended to exhaustively describe the job. Job Profile Operations Associate jobs provide support to multiple team and operations which provides services to internal customers. This category does not have external customer facing or revenue generating responsibilities and serves internal stakeholders. The remit area may be an entire country, entire region or an entire Global Business. The key tasks for this category may include some or all of the f...

Logistic Specialist Company: Radici Plastics India Pvt. Ltd. Location: Halol RADICI PLASTICS INDIA PVT LTD is the Indian Company of High-Performance Polymers Business Unit, one of the world s leading producers of engineering plastics and a network of production and sales sites located throughout Europe, North America, South America, and Asia. This position would need to supervise the operations of Logistics (both inward/Outward/one) via control mechanisms. It would involve being based at Warehouses daily on day-to-day operations. The position is critical for Compliance/S/HE/Business/HR elements of the Logistics department, and the main tasks are: - Compliance to Radici and Local regulations ...

Job Description Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground-level inputs for promotions, local activations demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal Processes Regular analysis of primary second...

[{"Remote_Job":false , "Posting_Title":"Operation Support - Trade Credit" , "Is_Locked":false , "City":"Pune City","Industry":"IT Services" , "Job_Opening_ID":"RRF_5735" , "Job_Description":" About the Role: We are seeking a detail-oriented and proactive Operations Support professional to join our Trade Credit Line of Business team, supporting US clients. The ideal candidate will have hands-on experience in the Trade Credit industry and insurance operations, coupled with strong communication skills and proficiency in MS Office tools. Key Responsibilities: Provide day-to-day operational support for Trade Credit processes aligned with US client requirements. Attend regular US client calls to a...

Lead Consultant Why Us About Providence At Providence, we are grounded in our goal to serve all as we engineer the future of healthcare . Providence Global Innovation Center, launched in Feb 2020, is the first development and innovation center of Providence outside the United States. Providence is a $26B non-profit organization and is one of the largest health systems in the United States. To read more, click here Why Us Best In-class Benefits Inclusive Leadership Challenging Work Competitive Pay Employee Friendly Policies Location: Hyderabad How is this team contributing to the vision of Providence We, at Enterprise Services, the healthcare consulting and services arm of Providence India, h...

Career Category Safety Job Description HOW MIGHT YOU DEFY IMAGINATION If you feel like you re part of something bigger, it s because you are. At Amgen our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It s time for a career you can be proud of. Join us. Director India, Global Security What you will do Let s do this. Let s change the world. In this vital role you will lead Security Operations for our critically important Amgen India Site (AIN) and d...

Job Purpose - We are looking for a System Reliability Engineer (SRE) with a strong background in Azure to join our team. The ideal candidate will have at least 4 years of experience in managing cloud-based infrastructure, ensuring system reliability, and improving operational efficiency. You will play a critical role in designing, building, and maintaining systems that are robust, scalable, and secure KRA - Monitor, manage, and ensure the reliability and performance of cloud-based systems on Azure. Implement and maintain tools for monitoring, logging, and alerting, using Azure Monitor, Application Insights, and related tools. Automate routine operational tasks, including deployments, monitor...

About Smart Working At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn t just another remote opportunity - it s about finding where you truly belong, no matter where you are. From day one, you re welcomed into a genuine community that values your growth and well-being. Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you re empowered to grow personally and professionally. Join one of the highest-rated workplaces on Glassdoor and expe...

Embark on a transformative journey as an WCR Portfolio - Stress Testing at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. Member of the Risk - Centre of excellence in Mumbai. Support the team to run the overall Stress testing framework working closely with all the risk pillars across Credit, Counterparty Credit, Market risk and Treasury. Drive, engage and deliver strategic, individual and operational business objectives/targets. Manage the Country stress expected loss limits and breaches with analysis and monitor...

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation i...

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation i...

At Barclays, we don t just adapt to the future we shape it. Embark on a transformative journey as Product Owner Vice President, where youll spearhead the evolution of our business data and reporting MI team, within business banking product and propositions are tasked with developing, pricing, maintaining, and retiring all business banking products and propositions for Barclays UK. You as Product and Proposition Owner is responsible for the management and development of existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys. You will develop the product strategy, drive change through Barclays execution teams, make key decisions in...

Manage teams and ensure quality and productivity targets are met. Root Cause Analysis on Customer VOC Lead & be a part of YB/GB Projects. Motivate team members and control attrition. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Monitor and deliver on agreed service level metrics. Provide coaching and feedback to team members to enable them to improve their performance. Client Interaction, where required at the level of Supervisors. Ensure compliance with internal policies and procedures, external regulations and information security standards. Ensure that all QA s in the process know their goals and how they are linked t...

ROLE DESCRIPTION: IT Manager s role is to oversee the IT Service Delivery activities (both In-house and Outsourced) and ensure that the end users are receiving appropriate IT Support. This role will also monitor the productivity and quality to ensure that Service Level Agreements are met. This role will also help the Senior IT Management to implement and maintain Industry s Best Practices, Policies, metrics and Governance. This role will have the secondary responsibility to support and provisioning of end user technology, including Desktop, Laptop, Printers, Multi-Function Devices and all other associated operating systems, software and Network Links. Staff relocation moves and changes, seni...

Job Summary We are looking for a dedicated HR Specialist to join our ever-evolving team. HR Specialists play a crucial role within our organization, serving as a link between our company and HR practices. Your primary role will be to support employees, managers, and alumni of NetApp by providing an excellent HR service experience across a broad range of HR subject matter areas. Our ideal candidate is an individual who is detail oriented, has excellent communication skills and who is well versed in HR functions and procedures. Our goal is to provide a smooth and friendly service experience while ensuring compliance and confidentiality are always met. Tobe successful you must be estremely cust...

1. Order Management & Governance - Act as the process custodian for all order capture methods across the cluster, ensuring adherence to COPC operational standards. - Review and manage deviations from system-generated suggested orders; perform root cause analysis and align corrective actions with business requirements. - Guide PAC teams in resolving order-related issues by liaising with regional sales teams, distributors, and central SPOCs as needed. - Drive order processing through the CRS platform in collaboration with sales teams and distributors, ensuring strict CRS compliance and change management. 2. Sales Planning, Execution & CRS Management - Partner with Heads of Sales (HoS) to gathe...

Location: Noida, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and si...

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Supports the design and maintenance of enterprise systems by preparing test data, analyzing results, troubleshooting problems and communicating issues back to development. The DevOps approach to software development requires frequent, incremental changes to code versions, resulting in frequent deployment and testing regimens. Develops, monitors and maintain procedures and service level needs while providing user support. Automation engineers design, program, simulate and test a...

Job Type: Full Time Experience: 0 Month to 2 Years Type: Virtual Hiring Last Date: 05-Sep-2025 Posted on: 06-Aug-2025 Education: Any Graduate Job Title: Customer Support Engineer Location: Chennai Experience: 0 2 Years PrimaryResponsibilities Communicate clearly andprecisely with customers in written and verbal form, and maintain accurate andtimely records in our case tracking system Maintain ownership oftasks given and should drive other teams as needed Accountable for thetasks and ensure that it completed diligently Analysing/documentingproblems, recommending solutions, & highlighting issues to leadership team Enthusiastic to work inchallenging environment Organize ideas andcommunicate ora...