1656 Service Level Jobs - Page 11

Embark on a transformative journey as Product Owner , where youll spearhead the evolution of our business data, within business banking product and propositions are tasked with developing, pricing, maintaining , and retiring all business banking products and propositions for Barclays UK. You as Product and Proposition Owner is responsible for the management and development of existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys. You will develop the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achi...

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to established processes and procedures. Your expertise in loan servicing will be crucial in interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will be expected to apply your knowledge of policies and procedures to solve non-routine problems, while also acting as a mentor to junior roles. Your ability to manag...

As a Site Reliability Engineer III at JPMorgan Chase within the Consumer and Community Banking, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform. Job responsibilities Guides and assists others in the areas of building appropriate level designs and gaining consensus f...

There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Enterprise Technology, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operat...

Job Description CMDB Governance: Develop and enforce CMDB policies, procedures, and standards. Define and maintain the CMDB scope, including identification of critical CIs. Establish and monitor CMDB performance metrics to ensure compliance with service level agreements (SLAs)Lead the discussions with stakeholders (internal and external) Provide resolutions for conflicts/ challenges CMDB Design and Implementation: Collaborate with stakeholders to define CMDB requirements and design. Configure and customize the CMDB tool to align with organizational needs. Implement and maintain CI relationships, hierarchies, and attributes. CI Lifecycle Management: Establish and maintain a process for CI ide...

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a presence in the United States, UK, Egypt, India, Turkey, and Australia. The company serves customers in North America, Europe, Asia Pacific, and the Middle East. We are hiring a Workforce Analyst who will be analyzing workforce metrics, forecasting staffing needs,...

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education an...

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing ed...

This is your chance to change the path of your career and guide multiple teams to success at one of the worlds leading financial institutions. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and community banking technology team, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team s work adheres to compliance standards, business requirements, and tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependenc...

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education an...

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing ed...

CIB - Payments - Trade & Working Capital Supply Chain Finance Hub Sr. Associate Be at the heart of transforming visions into market-ready products of Trade and Working Capital, Supply Chain Finance and ensure smooth product control and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Associate in SCF Hub, you spearhead efforts to boost revenue in the Supply Chain Finance and Core Trade Finance business through efficient customer onboarding including ESG-linked initiatives by working closely with Sales, Advisory and Product and Program Management teams. Work with cross-function teams, build key relationships, and enable the produ...

ROLE DESCRIPTION: IT Manager s role is to oversee the IT Service Delivery activities (both In-house and Outsourced) and ensure that the end users are receiving appropriate IT Support. This role will also monitor the productivity and quality to ensure that Service Level Agreements are met. This role will also help the Senior IT Management to implement and maintain Industry s Best Practices, Policies, metrics and Governance. This role will have the secondary responsibility to support and provisioning of end user technology, including Desktop, Laptop, Printers, Multi-Function Devices and all other associated operating systems, software and Network Links. Staff relocation moves and changes, seni...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Manage changes to the project scope, project schedule, and project costs. Communicate expectations in accordance with the project plan, in order to align the stakeholders and project team members. Measure project performance to identify and quantify variances and perform required corrective actions Execute tasks as defined in the project plan. Create a project organization structure by defining roles and responsibilities Identify and mitigate project risk impacts on the project. Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using various requirement-gathering techniques (e.g., planning sessions, brainstor...

Perform order management activities for assigned regions utilizing relevant applications. Ensure strict adherence to established procedures, policies, and systems. Meet performance metrics and Service Level Agreements (SLAs) consistently. Achieve daily turnaround times for orders as per defined guidelines. Adhere to all internal and external processes as defined by the organization. Proactively identify and communicate issues that may impact business processes. Resolve customer complaints and escalate issues promptly for quick resolution. Answer questions about products or services, troubleshoot problems, and assist customers with technical support.

As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, cha...

Overview Responsible for invoice processing daily on Nexus tool in Simple Bills to meet the business deliverables/service levels. Responsibilities Key invoices into invoice processing application daily Review data input for accuracy/completeness Meet the production & quality deliverables in line with departmental goals Able to learn new processes and tools in a fast-paced environment Communicate and document any abnormal issues to supervisors Other responsibilities may be assigned as needed basis by business Qualifications Graduate degree or equivalent; some college level accounting preferred Minimum 1-2 years of experience in the Invoice Processing Department Minimum 1 years' experience in ...

Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358

Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358

What the day will look like Providing telephone and face to face technical support to users regarding Desktop issues Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve their problems Maintaining accurate log entries of fault with resolution and contact details Ensuring all hardware/software installations and routine upgrades are implemented according to Service Level Agreements Providing the business with a professional service by ensuring requests are regularly updated and realistic resolution times are provided Working on tasks as assigned by Team Leader Providing an effective interface between users and service providers sup...

Support the team of sales or gross margin or SG&A analysts to ensure that all deliverables are completed and divisional analytics packs are prepared and have the right analytics that support the underlying movements. Own the delivery of services as described in the service-level agreement with the divisions. Drive Divisional FP&A transformation goals to optimize, simplify, and automate P&A tasks. Partner with division finance teams to understand external and internal business dynamics and their impact on results . Lead the development of the annual plan by working across multiple key stakeholders. Coordinate close and forecast activities, including communicating guidance, facilitating system...

Serve as the supply chain planning Lead of Kinaxis-Rapid Response system in driving optimal solutions and digital capabilities. Responsible for a Rapid response application support work in Architect capacity. Persuades and negotiates effectively with stakeholders in being able to coordinate actions for achieving the desired outcome. Collaborate with IT and business stakeholders in reviewing business requirements for new capabilities, enhancements, system upgrade or new deployment. Looks to improve processes, structures and knowledge within the team of Rapid Response. Leads in analyzing current states, delivers strong recommendations, and able to execute to bring moderately complex solutions ...