2145 Service Level Jobs - Page 8

Cartus: Global Supply Chain Executive / Specialist About Cartus: Cartus, founded in 1955, is a leading provider of global relocation solutions. We offer a comprehensive range of services, including logistical support, international assignment compensation, intercultural and language training, and consulting solutions. Our mission is to help relocating employees and their families find their way to new homes, new communities, and new experiences. We are headquartered in Danbury, Connecticut, with additional offices worldwide. Cartus is committed to innovation, adapting to market dynamics, and maintaining a strong, stable foundation to execute our bold vision of being a tech-enabled service co...

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role The Strategic Accounts Servicing Team is responsibl...

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our ...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled remote team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors ...

Company: Marsh Description: Marsh is seeking candidates for the following position based in the Mumbai(Powai) office. Specialist Insurance services (Grade C1) What can you expect: Excellent exposure to complex & diverse insurance handling work. Opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role. Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency &...

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s ...

Job Role: Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working...

Job Description Client-facing, liaison between Sales and Operations colleagues, managing client projects and internally coordinating with diverse media services to deliver clients solutions Specific Skills & Experience required: Excellent spoken and written communication skills in German language, and proven successful experience in a client facing role Proven successful experience as an Analyst or Senior Analyst, delivering complex client analytical projects, using project management platforms and managing diverse stakeholders Proven successful experience of handling and managing projects end-to-end. High level of competence using Business Intelligence tools/platforms, especially Microsoft ...

The candidate will be an Associate Contracts Management in Cvent s Finance Division and will be working as an integral part of the Contract management team to achieve and improve the Service Level Agreement (SLA) for Contracts Implementation and invoicing. Finance Team: Our team of 100 Finance professionals is a close-knit group of dynamic and high-energy professionals. Cvent hires bright people who are willing to learn and are extremely motivated to succeed. What You Will Be Doing: Review Client contracts and highlight anomalies Implement Contract in CRM (Salesforce, and Cvent Internal Interface) Partner with cross-functional teams to share best practices and improve communication and proce...

This is your chance to change the path of your career and guide multiple teams to success at one of the worlds leading ficial institutions. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and community banking technology team, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team s work adheres to compliance standards, business requirements, and tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies...

The Fice Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon s suppliers, invoice our customers and report ficial results. Amazon is quickly building the Fice Operations capabilities in the healthcare industry by creating the Healthcare Fice Operations Services. As part of the Amazon Healthcare Global Fice Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving ficia...

The Fice Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon s suppliers, invoice our customers and report ficial results. Amazon is quickly building the Fice Operations capabilities in the healthcare industry by creating the Healthcare Fice Operations Services. As part of the Amazon Healthcare Global Fice Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving ficia...

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, ...

This is your chance to change the path of your career and guide multiple teams to success at one of the worlds leading ficial institutions. As a Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Banking Team, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team s work adheres to compliance standards, business requirements, and tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other t...

Responsibilities: Ensuring timely deployment of the fleet for the assigned sector / segment in line with the orders. Monitors COF order, schedule the pending orders in line with plant production capacity. Providing trigger w.r.t change in grade / product for loading from various packers w.r.t customers prioritization. Responsible for providing order visibility to vendor, to follow up for execution of order, scheduling and coordinating with packing plant foe loading of fleets deployed. Responsible for additional fleet deployment within a short notice period depending upon the customer requirement, rake availability & forecast for capacity utilization. Responsible to find out the scope for imp...

Job Title: Quality Manager – Medical Coding Location: Aurangabad Work Mode: Work from Office Role Overview The Quality Manager (Medical Coding) will be responsible for leading and managing a large QA team, ensuring high-quality coding delivery across Hospital Facility and Physician domains. This role demands strong domain expertise in RCM processes, a deep understanding of coding standards, and the ability to drive quality improvement initiatives aligned with organizational goals. Domain Expertise & Knowledge Requirements In-depth understanding of RCM processes for both Hospital Facility and Physician settings. Excellent knowledge of E&M – IP/OP and APC for optimizing reimbursement, along wi...

As a Trade Relationship Manager in the Retail Sales vertical, you will be responsible for acquiring and managing high-value Current Account customers engaged in international trade This role requires a strong understanding of trade fice products, regulatory compliance, and customer relationship management You will work closely with internal teams and external clients to drive business growth, ensure smooth onboarding, and deliver a seamless banking experience The role involves identifying potential markets and segments, educating clients on trade-related offerings, and activating trade transactions You will also be expected to generate leads for asset products, ensure adherence to KYC and co...

As a Loan Servicing Specialist Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and...

This position provide first tier support of all enquiries or issues of myHR for all Local Business Unit (LBU)s. Job Responsibilities: First tier support of all enquiries or issues of myHR for all Local Business Unit (LBU)s. Solving basic technical problems and for investigating elevated issues by confirming the validity of the problem. Working closely with Hong Kong team or seeking for known solutions if complex issues. Escalate to higher level of competence if case/issues has not been resolved within a defined target time or SLA. Respond, track, manage, resolve and report on all LBUs users requests or enquiries in Mantis Service Desk system. Provide details report of issues include the LBU ...

Ensuring customer s closure request is processed timely Coordinate with relevant team to ensure correct resolution Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support Execute best practices to ensure reduction in complaints and errors Display ownership in handling service requests of customers with accurate resolution Update MIS/Reports accurately with details required Contribute towards improvement in TAT and NPS Take ownership in additional activities to drive team performance Profile Requirement- Qualification and Experience Education Minimum Graduate Experience 3+ years of experience in service domain; preferably from lending domain Knowled...

As a CEC Relationship Manager VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently Handle outbound calls for Wealth and Privy customers, ens...

Supervise a Team of Individuals who are responsible for executing activities associated with Tax and Escrow Disbursements. Oversees the Team ensuring smooth operations and compliance with Service Level Agreement. The Leader must ensure procedures and controls are adhered to mitigate risk, Key targets are met, work distribution is effective, talent management, transformation activities and more. Responsibilities: Oversee and guide a team of loan servicing professionals, ensuring they meet performance targets and SLAs. Manage the process to ensure smooth flow of Cash and timely payment of Tax. Ensure compliance with internal policies and external regulations, ensuring accuracy and timely execu...

Fulfiment Manager Context breakup : Responsible for fulfilment of forecast & safety stock at depot-SKU level Work with supply chain teams on fulfilment of customer orders Analyse & work with the dispatch planner on areas of concern Coordinate & monitor critical SKUs at depots with sales Anticipate potential issues on sales & supply chain side and appraise relevant stakeholders Perform assessments on maldistribution of stocks , month end reports of underselling/overselling, changes in forecasts etc Trouble shoot issues like placements problems, space constraints at depots, slow moving stocks, partial truckload etc Owner of OFR for the zone and tracks the same on a daily basis. Plans and excut...

This is your chance to change the path of your career and guide multiple teams to success at one of the worlds leading ficial institutions. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Data Technology, you will oversee multiple teams, guiding them through daily implementation tasks. Your role involves partnering with architecture, product and data owners to align on roadmap, identifying and addressing issues, ensuring adherence to compliance standards, meeting business requirements, and applying tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the ov...

Leverage your analytical skills and industry knowledge to enhance client satisfaction and operational efficiency. You ll play a key part in maintaining a dynamic loan portfolio and fostering continuous improvement. As a Wealth Management Mortgage Solutions Analyst in the Wealth Management Mortgage Solutions team, you partner with Mortgage Specialists and Operations to manage the full mortgage lifecycle. You ll apply your ficial-services expertise to drive process enhancements, deliver exceptional service, and maintain compliance from application through post-funding portfolio administration. Job Responsibilities Partner with Mortgage Specialists to manage the end-to-end mortgage pipeline, in...