Responsibilities: Respond promptly and accurately to client inquiries, ensuring adherence to SOPs, compliance standards, and client-specific requirements. Consistently maintain high levels of accuracy and efficiency across all assigned tasks. Communicate professionally with internal teams and contribute to cross-functional coordination to meet shared goals. Conduct thorough checks to ensure deliverables meet quality standards, minimizing errors that could impact clients or compliance. Thrive in a fast-paced, high-volume environment with precision and accuracy. Perform other duties as assigned, aligned with the overall purpose of the role. Qualifications Education & Experience: Education: Bachelordegree or Post Graduate Diploma Experience: 0 1 years in a client service or customer-facing role preferred Technical Skills: Proficiency in Microsoft Word and Excel Ability to navigate internal systems and tools Solid understanding of job-specific processes Soft Skills: Strong attention to detail and accuracy Receptive to feedback and continuous improvement Awareness of compliance and regulatory standards Effective team collaboration Familiarity with SOPs and internal procedures Time management and prioritization skills Self-motivated and eager to learn Adaptable to change and shifting priorities Clear and professional communication (written and verbal) Ability to identify and resolve issues effectively Fair understanding of corporate policies, professionalism, and ethical standards. Analytical Skills: Critical thinking and logical evaluation Practical problem-solving abilities Quality control and output monitoring Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments.
About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview Manages Global Services teams, including audit, data entry, reception, general administrative, project, and other Centralized Global Services teams whose duties range from general administrative assistance to providing support on client related activities. Actively participates in the creation and execution of Global Services operations and strategies in order to support innovation, continuous improvement and future growth of the company. Serve as a subject matter expert and key business partner to internal clients and key stakeholders on all Global Services related matters and creates operational efficiencies in providing Global Services support across all areas of responsibility. Responsibilities Leads the Global Services team to ensure effective and efficient service delivery. Partners with Sr Manager to develop and execute strategies, programs, and processes for delivering a superior internal support experience. Collaborates with other managers within the Global Services organization in support of efficient and well-coordinated service delivery. Ensures outstanding service delivery to all supported clients by building and maintaining effective internal client relationships; manages virtual relationships across multiple office locations and organizations including a variety of key stakeholders. Proactively communicate issues, challenges, and solutions upwards to ensure successful service delivery and relationship management. Promotes the highest standards for staff performance and service delivery. Develops a strong, cohesive, well-informed, multi-skilled and well-trained team. Manages all staff in a manner that builds mutual trust and respect, high motivation, personal accountability and team participation. Recruits, selects, hires, and develops high performing talent. Evaluates performance of personnel to ensure that all departmental needs are handled appropriately. Counsels and develops staff for personal and corporate advancement through career development, training programs, and other resources. Creates proactive strategies that result in a work environment and culture that drives high overall performance, stable employee retention and high employee engagement. Drives team member performance management process including goal setting, check-ins, and regular review processes; work collaboratively with Global Services Supervisors and Human Resources partners on performance management issues. Possesses solid understanding of the support services provided, ensuring staff have the ability to complete tasks effectively. Understands and analyzes strategic business requirements to identify solutions and improvements to the overall Global Services organization. Proactively reviews and introduces effective standardized working practices ensuring a consistent approach to services across groups e.g., in audit, project, reception, etc. Works with Centralized Global Services Supervisors and Global Services staff to challenge ineffective work practices and implement best practice standards. Acts as a catalyst for change and directs efforts to provide key support to field service providers so they are positioned to serve and retain clients for life. Participate in cross-organization projects as required. Other duties as assigned to support the overall function of the organization Qualifications Bachelors Degree 5 years of experience in A supervisory role or equivalent combination of education and experience. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirementAt Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.
About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview Leads cross functional, company-wide, and business unit specific process improvement initiatives. Produces expected results by increasing efficiencies and reducing waste within the organization using Lean Six Sigma, Project Management, Business Analysis, and change management disciplines. Responsibilities Conducts organizational and business process analysis in partnership with business unit owners and process owners. Prepare value stream mapping for enterprise wide and business segment specific objectives by managing the project planning activities for enterprise wide continuous improvement efforts (CPI). Actively involved in designing and driving project plans with Sr. leaders to attain improvements as identified. Drives real innovation in enterprise wide business practices in order to attain improved processes, standardization within and across units and increase efficiencies throughout Paychex. Creates and compiles performance tracking metrics and data tracking for business units and associated services with emphasis on the critical success factors. Equips the organization with operational excellence tools and practices by applying Lean and Six Sigma methodology on a regular basis through the learning by doingprocess, facilitating knowledge transfer to create the capability within the business units to ultimately drive process improvement independently. Leads high impact process improvement projects by partnering with Paychex senior leaders to identify and act on opportunities to increase operational efficiency and reduce waste through application of Lean and Six Sigma tools. Validates and scopes improvement projects, links client requirements and business process improvements; organizes and drives effective teams to deliver results and complete projects successfully deploying pilot, launch and control in order to ensure the achievement of expected results. Accountable for enabling the delivery of budgeted benefits at the program level. Ensures efforts produce expected financial results by partnering with business leaders to increasing efficiencies and reducing waste within the organization. Able to solve complex problems. Integrates and interprets data from diverse sources to find solutions for very complex problems. Monitors and controls the changes that were made to improve processes to ensure long term adoption. Works closely with Business partners and is trusted administrator to help to bring innovation and insight. Qualifications Bachelors Degree - Preferred 4 years of experience in Hands-on experience driving Lean implementation. 1 year of experience in Six Sigma, or the equivalent combination of education and experience. LSS- Greenbelt - Required LSS-Blackbelt - Preferred Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirementAt Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.
About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Responsibilities Conflict Resolution - Finds solutions to disputes and disagreements between individuals or groups. It involves active listening, empathy, and effective communication to understand the needs and concerns of each party involved in the conflict. Delegation - Assign tasks or responsibilities to others while still maintaining accountability for the overall outcome. Effective delegation requires clear communication, trust in the capabilities of others, and the ability to provide guidance and support as needed. Process Improvement - Driving improvements through data insights, implementing automation where possible, and ensuring compliance with industry standards. Operational Efficiency - Ability to optimize business processes and procedures to reduce costs, increase productivity, and improve product or service quality. It requires specialized skills such as process mapping, data analysis, and project management to identify areas for improvement and implement effective solutions. Stakeholder Management - Collaborating with internal stakeholders to resolve issues and ensure smooth project delivery. Workforce Management Coordination - Coordinating with the WFM team on attendance, leave, unplanned shrinkage, forecasting, and staffing requirements. Coaching/Mentoring - Guides, supports, and motivates individuals or teams to achieve their goals and objectives. Helps individuals develop their skills and abilities to achieve their desired outcomes. Support new hires and facilitate ongoing development of team skills. Team Engagement - Organizing team engagement activities to promote a positive work environment. Problem Solving - Ability to break down simple problems, identify potential solutions, and take action to resolve the issue. This skill involves critical thinking, creativity, and the ability to work well under pressure. Performance Metrics & Interpretation - Ability to interpret data and communicate findings effectively to stakeholders. Understanding of data privacy and ethical considerations. Knowledge of Key Performance Indicators (KPIs) relevant to customer service and operational efficiency. Ability to establish, monitor, and evaluate performance metrics that align with business goals. Effective Communication - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences. Effective Presentations - The ability to create and deliver a compelling presentation, including organizing the presentation, designing visual aids, modulating voice, using body language, making eye contact and demonstrating confidence. Qualifications What we are looking for Need More Than 7 Years of experience in BPO Operations Team handling, customer service, People management) Strong people management (Team Handling) experience Need more than 3 Years of team handling experience Strong verbal communication and listening skills. Demonstrates analytical skills. Demonstrates problem solving skills. Effective interpersonal skills. Demonstrates written communication skills. Promotes information sharing. Excellent collaboration and team building skills. Ability to lead/manage others. Graduate Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirementAt Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.
About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview Provides technical direction. Validates requirements, performs analysis and design for system improvements and new applications. Represents department by leading work and providing guidance to others. Responsibilities Develop, test, deploy, maintain and improve software to meet requirements Design and develop test automation code Complete highly complex program changes; self-directed Perform comprehensive analysis and design for large-scale, project initiatives Serve as a technical leader; make significant technical contributions, provide technical direction, and evaluate new technologies for adoption Act as a focal point to communicate project design and status to senior management Provide project-level estimates and lead team through story level estimation efforts Ensure team compliance with SDLC standards and CD/CI procedures; introduce new standards and opportunities for improvements Monitor team progress against project estimates to provide status Provide technical support and troubleshooting for applications across environments, including high impact production issues Maintain existing code base, monitoring for failures in non-prod environments Support changes during quality assurance, user acceptance testing, and post implementation to ensure integrity of application Share technical expertise; guide and mentor others to maximize team effectiveness and quality Support multi-team and cross-program project efforts, serve as technical lead where necessary Initiate and facilitate partnership between multiple software engineering and delivery teams Observes and communicates performance of team members to assist in their development. Subject Matter Expert across multiple technologies and Paychex applications Qualifications Bachelors Degree in Computer related discipline or equivalent work experience Demonstrated project leadership experience. Experience using one or more programming language(s). 5 years of experience in Related field. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirementAt Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.
About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview Oversee the end-to-end payroll lifecycle, including salary computation, validation, disbursement, and reconciliation. Responsibilities Payroll Processing and Administration: Manage the payroll vendor Oversee the end-to-end payroll lifecycle, including salary computation, validation, disbursement, and reconciliation. Ensure accurate calculation of wages, overtime, bonuses, and other earnings in accordance with company policies. Coordinate with HR for employee lifecycle updates (e.g., new hires, exits, leaves, promotions) and incorporate relevant changes into payroll. Administer payroll for different categories of employees (full-time, part-time, contractors,). Taxation and Complianc e : Ensure that outsourced vendor Manages direct and indirect tax compliance, including GST, TDS, and income tax filings Ensure that outsourced vendor Maintains strict adherence to Indian labor laws and statutory requirements, including: Provident Fund (PF), Employee State Insurance (ESI), Tax Deducted at Source (TDS),Gratuity Act, Professional Tax Ensure that outsourced vendor files statutory returns (e.g., TDS, PF, ESI) accurately and within prescribed timelines. Regularly ensure that payroll practices are updated in line with changes in legislation and compliance requirements. Qualifications Education & Qualification Bachelordegree in Finance, Accounting, Chartered Accountant (CA) (Good to have) Experience At least 10- 13 years of experience with hands on India payroll experience Demonstrated experience in managing financial operations in small to mid size organizations or multinational corporations. Experience with overseeing/managing India payroll operations Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirementAt Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.
Validates requirements, performs analysis and design for system improvements and new applications. Represents the department by leading work and providing guidance to others. Responsibilities Develop, test, deploy, maintain and improve software to meet requirements Design and develop test automation code Complete complex program changes; self-directed Perform comprehensive analysis and design for broadly defined requirements Make significant technical contributions; contribute to technical direction Provide estimates required for user stories based on business requirements, specifications and designs Comply with and contribute to SDLC standards and CD/CI procedures to ensure consistency; introduce new standards and opportunities for improvements Monitor progress against task estimates to provide status Provide technical support and troubleshooting for applications across environments, including high impact production issues Maintain existing code base, monitoring for failures in non-prod environments Support changes during quality assurance, user acceptance testing, and post implementation to ensure integrity of application Share technical expertise; guide and mentor others to maximize team effectiveness and quality Subject Matter Expert in a relevant technology or Paychex application Qualifications Bachelors Degree in Computer related discipline or equivalent work experience 3 years of experience in Related field. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirementPaychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.
Provides first-level support in multiple products or applications while exemplifying strong proficiency in customer service. Responsibilities Receives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues. Follows documented policies and procedures for effective request/issue recording and tracking while delivering quality customer service. Keeps end users informed on request or incident status and progress Makes an assessment of requests/incidents, attempting to resolve them or refers them to second-line and third-party support groups based on agreed operational and service level agreements. Utilizes, adds to, fixes, or flags various reference manuals, knowledge base, and publications used by IT Support and other staff in order to effectively share knowledge within the organization. Ensures adherence to Paychex standards in order to maintain a standardization of process, service, and tools for call and incident management. Responsible for adhering to phone queue and click to chat staffing schedules and actions required to meet incident management service levels. Complies with internal and external auditing requirements, data integrity, confidentiality, and has zero exceptions to compliance to fulfill key control objectives for Sarbanes Oxley. Advocates on behalf of end user and business partners for process improvements to products and services. Qualifications Bachelors Degree in Business or Computer Science - Preferred 1 year of experience in Customer Service or Product Support. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments.
The Sr. User Experience Product Designer is a passionate, collaborative UX practitioner who is a clear and confident visual storyteller. You will be involved in every step of design, including research, ideation, mapping user flows, prototyping, creating mockups, and designing high-fidelity UIs. At Paychex, senior designers mentor other designers, guide the vision for projects, and build meaningful relationships with our Product, Architecture, and Development partners. You will be expected to cultivate a strong working knowledge of our business and technology platform, and help inform our product roadmap. Responsibilities Guide design projects from initial concept through release. Provides review and stewardship of design efforts in a specific domain area. Collaborate with product management, user research, content strategists, and developers to creatively solve user needs. Lead planning activities, leveraging quantitative and qualitative research data to inspire product experiences that delight users. Advocate for user research and usability testing. Manage multiple complex design projects. Transform complex interactions, research, and requirements into tangible products with a clear, usable, and desirable outcome for users. Contribute and suggest improvements to our design system. Mentor and coach junior designers. Proactively help other designers level up their craft expertise. Sketch, wireframe, and create mockups and prototypes for web, mobile, smart watch, and smart speakers using modern design tools (e.g. Sketch, InVision, Zeplin). Qualifications Bachelors Degree in HCI, interaction design, UX, CS - Required Masters Degree in HCI, interaction design, UX, CS - Preferred 6 years of experience in Professional product design experience, preferably working on B2B applications. Portfolio that showcases exceptional design, highlighting process and methods used to solve real-world problems. Experience working with design systems or pattern libraries. Skill/Ability Expertise with UI technologies (CSS, HTML/XHTML, JavaScript) and adaptive/responsive design. Proficient in UX design process, familiarity with UX research, and working with a team Experienced in Figma Collaboration tools like Miro Generative AI familiarity within the design practice Focused on details and extremely organized Open to feedback, with a desire to grow and learn new skills Willing to collaborate with stakeholders across several teams. Demonstrated ability to communicate design concepts clearly across different audiences and varying levels Empathetic and compassionate about the people who use our products Strong ability to sketch, wireframe, and create high fidelity interactive protoypes Strong working knowledge and hands-on experience with creating motion-based design elements and animations Working knowledge and practical experience with designing voice interactions. Prior experience with Google DialogFlow and Microsoft Bot Framework preferred Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments.
Guide design projects from initial concept through release. Provides review and stewardship of design efforts in a specific domain area. Collaborate with product management, user research, content strategists, and developers to creatively solve user needs. Lead planning activities, leveraging quantitative and qualitative research data to inspire product experiences that delight users. Advocate for user research and usability testing. Manage multiple complex design projects. Transform complex interactions, research, and requirements into tangible products with a clear, usable, and desirable outcome for users. Contribute and suggest improvements to our design system. Mentor and coach junior designers. Proactively help other designers level up their craft expertise. Sketch, wireframe, and create mockups and prototypes for web, mobile, smart watch, and smart speakers using modern design tools (e.g. Sketch, InVision, Zeplin). Qualifications Bachelors Degree in HCI, interaction design, UX, CS - Required Masters Degree in HCI, interaction design, UX, CS - Preferred 6 years of experience in Professional product design experience, preferably working on B2B applications. Portfolio that showcases exceptional design, highlighting process and methods used to solve real-world problems. Experience working with design systems or pattern libraries.
Leads enterprise agile teams by facilitating the agile process, ensuring agile teams are accountable for the success of their project or BAU work effort. Strive to keep the team productive, and take ownership of that productivity by building high performing teams. Has difficult conversations with team members who arent performing. Looks to constantly improve teams process and motivate the team as much as possible to ensure they are delivering value. Provides visibility into a teams impediments, risks, and any other struggles so adjustments can be made at the program level in order to meet desired results. Responsibilities Manages multiple agile teams acting as the catalyst of the agile team triangle, leading teams, consisting of resources across the enterprise, needed to deliver on prioritized projects and BAU work efforts. Understands and practices servant leadership, putting the needs of others first, and helps people develop and perform as highly as possible. Manages the teams activities to ensure timely completion of tasks. Removes team impediments. Identifies and communicates potential risks to completing the sprints and releases, including resource, cost, and system. Independently develop corrective actions necessary to mitigate most issues and review them with management for confirmation before execution. Facilitates project kick-off and review, release planning, sprint planning, daily stand-up meetings, sprint reviews and demos, and retrospectives for agile teams. Presents in various informal settings: one-on-one, small groups, with peers, and functional managers. Presents to Director level and below. Ensures agile team members have the information they need to be successful (decisions, constraints, risks, assumptions, status). Assesses strengths and development needs of team members and works with functional to coach individual team members. Understands how to leverage agile methodologies to maximize the teams productivity and achieve commitments. Builds an accurate release plan that sets a realistic and predictable timeline for key project deliverables. Assists in identifying cross-program/portfolio dependencies, tracks, and monitors resolutions. Understands the projects estimated cost and financial impact of the work, including expense vs capital. Responsible for managing project costs, including understanding cost variance throughout the projects life to ensure the team stays within budget. Understands and manages project ROI and proposes a change of direction (including cancelation) if appropriate. Measures the quality of work teams produce through various metrics and identifies trends to improve team velocity and throughput. Work with functional managers to recognize inefficiencies and create an improvement plan with the team. Independently acknowledge and work with the team on inefficiencies and process improvements needed. Creates and delivers project updates at Program Meetings. Manages these updates as a benchmark of the teams success, including project status, exceptions, dependencies, risks, delays, and project financial health, explaining all variances. Beyond keeping key stakeholders informed, these updates are designed to influence decision-making, drive strategic actions, and foster a positive perception of the project. Provides a highly collaborative environment using servant leadership and conducts agility health assessments to ensure the health and growth of the team. Facilitates management retrospectives to display the teams health and success. Creates a supportive work environment by demonstrating trust, confidence, and commitment to team members. Qualifications Bachelors Degree in or equivalent work experience - Preferred 5 years of experience in Working on a project team. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity.
About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview Designs, develops and troubleshoots software programs for computer based systems. Responsibilities Develop, test, deploy, maintain and improve software to meet requirements Design and develop test automation code Complete well-defined, complex program changes Perform basic analysis and design for clearly defined requirements Contribute to estimates required for user stories based on business requirements, specifications and designs. Comply with and contribute to SDLC standards and CD/CI procedures to ensure consistency Monitor progress against task estimates to provide status Provide technical support and troubleshooting for applications across environments Maintain existing code base, monitoring for failures in non-prod environments Support changes during quality assurance, user acceptance testing, and post implementation to ensure integrity of application Qualifications Bachelors Degree in Computer related discipline or equivalent work experience 3-5 year of experience in Related field and experience using one or more programming language(s). Experience in Backend and Frontend both Mandatory - React, Java, Spring, Angular JS Good to have \u2013 Spring react Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.