About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role You would help employees and employers use their health insurance and health benefits in the most seamless way possible. You understand the importance of customer success and you take pride in going over and beyond to help your customers. You always put your customer first. You have a strong communication skill, and you are passionate about helping people. You can think on the feet to come up with creative solutions for customer issues. Roles & Responsibilities:- Onboard corporates, coordinate with internal stakeholders (Sales, AM, Product teams) and external insurers Onboard HR/Admins and employees on the product Follow and execute SOP for onboarding with zero deviations Develop a deep level of understanding and knowledge of the entire product , systems and processes Respond to customer queries in a timely and accurate way via phone, email or chat Support corporate escalations on onboarding Interact with internal and external teams to ensure quick resolution of customer issues on onboarding Drive 100% customer retention by delivering extraordinary service Requirements:- You should have at least 1- 4 years of experience in Customer Success /Client servicing/Relationship Management You should possess great command of English (both oral and written) You should be comfortable using modern tools like Intercom, Slack, Google Suite, Hubspot If you come from a startup background, it will be plus You have good amount of experience and expertise in dealing with data handling on Excel

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. Why join us In the past year, our team has undergone significant expansion, doubling in size and achieving a remarkable tenfold increase in numbers. Joining us means stepping into an environment where you can engage with CXOs who are shaping the next Google or Facebook, becoming their trusted advisor. About the role: Your primary role as a sales associate is to engage with corporates and startups, promoting Plums innovative solutions - you will be joining a dynamic team focused on high-velocity sales. This is a quota carrying role (re: you will have sales targets) Your mission is clear: convert qualified leads into valued clients, maximising revenue potential. Under the guidance of industry & sales experts, youll acquire all the skills needed to excel in the competitive world of insurtech sales. Your charter would include: Building & managing a pipeline of prospective clients through internal & external sources Presenting Plum s products to clients in pitch meetings Navigating a complex sales cycle for a technical product Maintaining high levels of engagement with the client throughout the sales cycle Proactively source new leads and new business opportunities, with the support of the sales development & marketing functions and client referrals Owning the end-to-end sales cycle for assigned clients The ideal candidate: Preferred candidates with 1 - 3 years of experience Has stellar written & verbal communication skills Is highly professional and results-driven Has a high degree of coachability, learning mindset and great listening skills Can present themselves as highly credible and articulate face-to-face, over the phone, and via email to clients Plum believes in playing fast & long, and everyone in our team is highly entrepreneurial + high on energy. We offer extreme autonomy and growth to all our team members. If that appeals to you, you will fit right in!

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. Having found exceptional product/market fit, we re in the midst of transitioning from start-up to scale-up , and are looking for a rockstar Employee benefits consultant to capitalise on the huge demand for our product. Role & Responsibilities Assist Plum s clientele to purchase life insurance products in line with their needs. Ensure a high level of responsiveness with prospects through the sales process. Navigate complex sales cycles in tandem with some of the largest insurers to ensure best-in-class experience for the customers. Liaise with partner insurers to develop and enhance product offerings, manage day-to-day operations wrt policy booking, placement, and post sales services. Requirements 1-3 years of sales experience; preferably at a fast-growing BFSI/B2C Sales. The ability to execute highly credible and articulate face-to-face, over the phone, and email conversations. The ability to pitch complex ideas & products in an elegant, compelling way. The ability to work with tight targets and timelines. Eagerness to learn, has a stronger challenger mindset to work at multiple level with different partners. Experience of having worked with an insur-tech / insurer / broker agency is a big plus. Experience of having worked in financial services / personal finance / wealth management space is a good to have.

About the Role: We are seeking a highly organised Legal Lead with 3 - 5 years of relevant experience to support our legal team. The ideal candidate will have a strong background in corporate legal documentation, regulatory compliance, and vendor management processes. Key Responsibilities: Draft, review, and manage a variety of corporate agreements, including: Service Agreements Master Service Agreements (MSAs) Data Processing Agreements (DPAs) NDAs and other commercial contracts Support regulatory compliance initiatives, ensuring adherence to applicable laws and internal policies. Manage vendor due diligence, including completing vendor questionnaires and reviewing third-party documentation. Assist in responding to security and privacy-related questions from clients and partners. Maintain and update internal contract databases and track key legal documentation. Coordinate with internal stakeholders including procurement, finance, and IT on contract-related issues. Support the legal team in preparing documentation for audits or regulatory inspections. Requirements: Bachelor s degree and/or paralegal certification preferred. 3 - 5 years of experience in a legal assistant or paralegal role, preferably within a corporate legal department or law firm. Solid understanding of corporate agreements, data protection, and regulatory compliance. Experience handling vendor security questionnaires and information security topics. Excellent written and verbal communication skills. Strong organisational and time-management abilities. Proficient with MS Office Suite, Google Workspace, and document management systems. Preferred Qualifications: Familiarity with GDPR, CCPA, or similar data privacy regulations. Experience working in tech, SaaS, or regulated industries. Ability to work independently and manage multiple priorities in a fast-paced environment.

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role Plum is redefining employee benefits for SMBs, and we re looking for a Director, SMB Sales to scale and lead our high-growth sales team. This is a leadership role that requires a strategic, hands-on leader to drive revenue, build a high-performing team, and shape the future of SMB sales at Plum. Why this Role? Shape the future of SMB benefits in India and beyond. We only focus on high-value segments - startups, global companies, and value-conscious clients. Were backed by strong brand equity, demand-gen support, and stellar customer retention What You ll Own Lead and scale Plum s fast-growing B2B sales function across the SMB segment Build and mentor a high-performance team of sales reps over the next 24 months Define and execute strategic plans to exceed revenue targets Collaborate cross-functionally with marketing, product, and customer success teams Bring in operational rigour, forecasting discipline, and team effectiveness Stay ahead of industry trends and drive Plum s voice in the market What We re Looking For 12-15 years in B2B sales, ideally in SaaS, HRTech or FinTech Demonstrated success in building and scaling sales teams Strong foundation in early career (e.g., fast-growth environments, high performance) Proven track record of exceeding revenue targets in competitive B2B markets Excellent storytelling, solution selling, and negotiation skills Ability to engage senior decision-makers and global clients Passion for building teams and leading younger professionals

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role: We are seeking a highly motivated professional to scale Plum s insurance partnerships function. As a Lead Program Manager, you will act as a bridge between internal teams and external partners, fostering collaboration and continuous improvement. Key Responsibilities: Tech Integration: Lead and oversee the integration of insurer systems with Plum s platforms, focusing on seamless API integration and data exchange. Collaborate closely with tech and product teams to ensure smooth implementation and troubleshooting. Identify opportunities to enhance existing integrations and leverage technology to optimize partnership outcomes. Strategic Support: Assist leadership with strategic planning, decision-making, and project management. Develop strategies to enhance tech-driven collaboration and efficiency. Facilitate communication between partnerships, tech teams, and external stakeholders to ensure alignment. Act as the primary point of contact for tech integration initiatives with insurers. Problem Solving: Identify and address challenges related to sales, onboarding, servicing, account management, and tech integration. Project and Program Management: Create and implement program plans and schedules. Allocate resources and manage the workforce efficiently. Identify and mitigate potential risks and challenges related to tech integration and other business programs Coordinate with insurers and oversee end-to-end program execution. Monitor progress and ensure strategic alignment. Data Analysis and Reporting: Gather and analyze performance data to measure program success and partnership impact. Generate insightful reports to support data-driven decision-making. Representation: Attend insurer meetings and represent Plum s interests and technical priorities. Qualifications: 3-6 years of experience (mandatory insurance industry background). Proven experience with API integrations and tech implementation in the insurance domain. Excellent communication and stakeholder management skills. Strong strategic thinking and problem-solving abilities. Proficiency in project management methodologies. Why Join Us Play a pivotal role in shaping the future of Plum s insurer partnerships through technology. Drive impactful, tech-driven solutions that enhance operational efficiency at a macro level. Gain firsthand exposure to the insurance and tech integration landscape. Be part of a dynamic and fast paced environment

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role We are seeking a highly motivated and growth-driven individual to join our Business Team as a Consultant. This is a fantastic opportunity for someone with 2 - 5 years of experience who is eager to learn and contribute to a dynamic and fast-paced environment within the exciting healthcare sector. We are committed to investing in the development of the right candidate, providing mentorship and guidance from industry experts. In this role, you will have the opportunity to work across diverse aspects of our healthcare business. You will be working directly with industry experts and be mentored by experienced professionals, accelerating your learning and career trajectory. This role offers a unique chance to make a real impact in the healthcare industry while building a strong foundation for your future. What You ll Do Connect with potential customers, understand their needs, and offer the best solutions. Drive revenue growth through lead generation, prospecting, and follow-ups. Build and nurture relationships with c-suite clients because great sales come from trust. Work closely with cross-functional teams to ensure a seamless sales process. Hit (or exceed!) sales targets and celebrate those wins. Stay ahead of industry trends and market dynamics to identify new opportunities. What Makes You a Great Fit 2-5 years of experience in sales or a related field (hitting sales targets is a plus!). Good communication skills don t worry if you re not perfect; what matters is your willingness to learn. Motivated, ambitious, and driven we love self-starters who push boundaries. Adaptable and industry-agnostic you can navigate different sectors with ease. Startup experience? That s a bonus! But what really counts is your hustle. A customer-first mindset because happy clients make a successful business Why Join Us? Fast-track your career with hands-on learning and mentorship. Exposure to multiple industries become a well-rounded sales pro. Competitive salary + performance-based incentives your success = your rewards. A dynamic, energetic team that supports your growth every step of the way. Work in a high-growth environment with unlimited opportunities to level up.

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. We are seeking a dynamic and organized individual to join our team as an Operations Associate- Wellness. In this role, you will play a key part in supporting the operations and content creation efforts of our wellness department. Responsibilities: Content Creation: Develop engaging and informative content for our website, social media platforms, newsletters, and other communication channels. Graphic Design: Utilize tools like Canva to create visually appealing graphics, infographics, and other visual content to support our marketing and communication efforts. Operations Support: Assist in the day-to-day operations of the wellness department, including scheduling, coordinating with vendors, and managing client inquiries. Research: Research industry trends, wellness topics, and competitor analysis to inform content creation and program development. Administrative Tasks: Perform various administrative tasks such as data entry, file management, and maintaining documentation related to wellness programs. Collaborative Projects: Work closely with team members on collaborative projects, contributing ideas and providing support as needed. Fast Learning: Adapt quickly to new tasks, tools, and processes to ensure efficient and effective execution of responsibilities. Organizational Skills: Maintain a high level of organization to manage multiple tasks and deadlines in a fast-paced environment. Requirements: Content Writing: Strong writing skills with the ability to create engaging and informative content. Graphic Design: Proficiency in Canva or similar graphic design tools. Fast Learner: Ability to quickly grasp new concepts and technologies. Organizational Skills: Excellent organizational and time management skills to handle multiple tasks efficiently. Quick-paced: Comfortable working in a fast-paced environment and able to meet tight deadlines. Attention to Detail: Strong attention to detail to ensure accuracy and quality in all tasks. Preferred Qualifications: Bachelors degree in Communications, Marketing, or related field. Previous experience in content creation, graphic design, or operations support roles. Familiarity with wellness industry trends and concepts.

Escalations Manager - Founders Office Designation: Sr Associate Location: Bengaluru Team: Customer Experience | Product Type: Full-time About Plum At Plum, we re redefining employee health insurance and wellness in India. But as we scale, excellence can t be optional, it needs to be perfect. That s where you come in. We re looking for someone who doesn t just manage escalations. We re looking for someone who will end them. You are natural at the below You are unreasonably customer obsessed. You can cut through noise and create solutions. Your ability to write to stakeholders is clear and compelling. Your ability to talk to your stakeholder builds trust and drives action. You love to own vs pass/point. You love data and its accurate interpretations. You know how to spot a problem before it becomes large. What a day might look like You collaborate with internal teams. You liaise with external teams. You analyse data and are on a constant lookout for patterns. You take feedback to Ops, Sales and Product Teams. You operate multiple CRMs / tools. You visit insurers, and sometimes customers too. You are relentless at employee / HR / decision maker / CHRO / co-founder / insurer communication via ticketing journeys. When you spot a knowledge gap, you will invest training effort and create awareness. What success looks like Your 3 core OKRs: Reduce escalations by 90% from current volume. When escalated, drive an CSAT of 90%. Close the loop and solve every case in under 7 days. What you ll need to thrive 0-3 years of experience in customer success, ops, consulting or escalation handling. Flawless written and verbal communication. You write to resolve. You speak to de-escalate. Data comfort. You can toggle spreadsheets and spot the signals in the noise. Are fluent in Excel/Sheets and you love data. Empathy. You understand that behind every escalation is a human who trusted us, and you work to restore that trust. Bonus if you have Experience working directly with CXOs or external partners (like insurers or B2B clients) Handled high-stakes escalations in a regulated or complex domain (e.g. fintech, healthtech, insurtech) Built playbooks, SOPs, or trained internal teams. Worked cross-functionally across product, ops, and customer teams Startup / 0-to-1 exposure

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. What You ll Do: Building & managing a pipeline of prospective clients through internal & external sources. Presenting Plum s products to clients in pitch meetings. Navigating a complex sales cycle for a technical product. Maintaining high levels of engagement with the client throughout the sales cycle Ensure a high level of responsiveness with prospects through the sales process. Support Business insurance team on placements Prepare RFQs, QCRs Follow up with insurers for quotes, term improvements What Makes You a Great Fit: 0 - 2 years of experience . Good communication skills don t worry if you re not perfect; what matters is your willingness to learn. Motivated, ambitious, and driven we love self-starters who push boundaries. Adaptable and industry-agnostic you can navigate different sectors with ease. Startup experience? That s a bonus! But what really counts is your hustle. A customer-first mindset because happy clients make a successful business. Why Join Us? Fast-track your career with hands-on learning and mentorship. Exposure to multiple industries become a well-rounded sales pro. Competitive salary + performance-based incentives your success = your rewards. A dynamic, energetic team that supports your growth every step of the way. Work in a high-growth environment with unlimited opportunities to level up.

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own, and so as many as 600 million Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. Why design is important to Plum s marketing? Design has played an integral in the success of all our marketing efforts at Plum. Every campaign led by our marketing team - our reports, our playbooks, our campaigns, and even our games - has its own unique sub-brand. This not only helps us with recall but also lets us expand, experiment, and build our existing visual brand. Every piece of social media content that people have come to associate with and love about Plum - our album art, sending a Plum to space, Rupi Kaur poems, and our customer announcements - has a visual quality thats designed to delight. Our marketing isnt about being traditional, safe, or boring. And for our aspirations to translate into outcomes, we need someone who can complement our ideas with a compelling visual brand. Because pictures speak a thousand words. Note: This role will report to the marketing function at Plum. What youll do be doing : Build and maintain the brand & visual system for plum products. Craft visually engaging narratives to educate HRs and employees about health insurance and wellness. Collaborate with other designers and business stakeholders in solving user problems through visual storytelling. Deliver visual consistency across all channels like app, websites, e-mailers, landing pages, collaterals and growth campaigns. Measure the performance and success of the artefact and iterate it based on the feedback. Mentor a team of communication designers and guide them along their careers and personal growth areas. Requirements : 0-3 years of experience crafting visual design experiences and digital products across mobile and web. A strong portfolio of illustrations and visual design work that conveys an ability to ship desirable products. Versatility of telling stories across different medium and touchpoints in the digital design Understand how sales, marketing, product, and business functions work together to ship releases. Should have a strong command over the craft and a deeper understanding of the visual design principles. Should be excited about working in a fast-paced environment with high ownership in an early-stage setup.

Role: Talent Acquisition Lead (Leadership Hiring) Location: Bangalore Budget: Up to 13L About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. Key Responsibilities Partner closely with business leaders to understand sales and leadership talent needs, and craft strategic hiring plans aligned with revenue and growth goals. Source top-performing sales and leadership talent through proactive outreach, market mapping, and leveraging networks across the BFSI industry. Assess candidates not just for experience, but for leadership traits, strategic thinking, and ability to drive high performance in fast-paced, target-driven environments. Drive structured interview processes, facilitate stakeholder alignment, and ensure a seamless, high-touch candidate experience. Act as a talent advisor to leadership, using data and market insights to influence hiring decisions and continuously improve recruitment outcomes. Minimum Requirements 3-4 years of core talent acquisition experience with a focus on non-tech roles, including sales, operations, or corporate functions. Proven track record of success in proactively sourcing and closing candidates through outbound channels for Sales/Leadership roles (e.g., LinkedIn, referrals, networking) Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders and candidates at all levels. Strong negotiation and influencing abilities to secure top talent in a fast-paced, competitive hiring landscape.

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. Why you should apply for this role: This role offers a unique opportunity for you to work closely with our top leadership team, gaining valuable hands-on experience in vital HR metrics and people practices. Youll play a crucial role in overseeing critical HR metrics like retention, talent density, employee engagement, and cost across our business units. Roles and Responsibilities: 1. Employee Experience Serve as a strategic business partner, by providing feedback and recommendations to managers and function leaders to improve employee engagement and productivity in their teams. Collaborate with the people experience team to implement programs aimed at enhancing overall employee experience. Collaborate with function leads and the finance team to establish performance-based rewards programs and recognition initiatives that drive employee motivation and retention. 2. HR Business Partnering Analyse and present employee reports, such as compensation data, job levels, and attrition rates, to provide data-driven insights on retaining our talent pool. Lead core HR processes across teams, including performance management, compensation cycles, and promotions. Collaborate with function leads, managers, and employees to promptly handle and resolve employee relation matters, promoting a fair and transparent workplace environment. 3. Talent Management Offer proactive recruiting assistance to the talent acquisition team by streamlining and optimising hiring efforts for assigned functions. (craft candidate personas, interviewer panels). Work closely with leadership to identify and nurture high-potential employees for key roles within the organisation. Facilitate mentoring & coaching workshops to enhance leadership capabilities to cater to organisational needs and meet employee expectations 4. Change Management Lead change management initiatives related to employee experience, ensuring successful adoption of new programs, policies, or cultural shifts. Develop and implement succession plans to ensure a smooth transition in leadership positions when needed. Collaborate with managers to create talent development programs that align with succession planning efforts The ideal candidate would have: The ability to influence and partner with stakeholders at different levels of the organisation to implement initiatives and drive change. A data driven approach to problem solving. Excellent communication and interpersonal skills. Strong business and HR acumen, including problem solving skills, critical thinking, and stakeholder management. Qualifications: 4 to 6 years of professional experience in an HR Business Partner role, with a preference for experience in startup environments. Proven expertise in HR analytics, including metrics and data analysis. A Bachelors degree in either Psychology or Human Resources is required.

About Plum Were reimagining insurance by building products people actually love. Founded in 2019, were on a mission to insure 10 million lives by 2025. At Plum, we challenge the status quo with humanity, empathy, and community at our core. The Role Were looking for a Marketing Operations Manager who turns complex data into crystal-clear insights. Youll be the analytical backbone of our marketing engine, building systems that drive real impact. What Youll Do Analyze bulk marketing data to uncover trends and optimization opportunities Build dashboards and reports that translate numbers into actionable strategies Identify process gaps and design solutions that eliminate friction Manage marketing tech stack and ensure seamless data flow between platforms Create forecasting models for campaign performance and budget allocation Support strategic decisions with data-driven recommendations What We Need Core Skills 3-5 years in marketing operations, data analytics, or business intelligence Advanced Excel/SQL skills with experience managing large datasets Proficiency in marketing automation (HubSpot, Marketo) and CRM systems Experience with analytics tools (Google Analytics, Tableau, Power BI) Technical Must-Haves Statistical analysis and A/B testing experience Data visualization and dashboard creation Marketing attribution modeling knowledge Project management and process documentation skills Bonus Level Unlocked InsurTech/FinTech/Healthcare experience Python/R programming skills Customer data platform (CDP) experience Marketing mix modeling knowledge Ready to Challenge the Status Quo? Join us in turning data into decisions that matter. Lets reimagine marketing operations together. Plum is an equal opportunity employer.

About Plum Were reimagining insurance by building products people actually love. Founded in 2019, were on a mission to insure 10 million lives by 2025. At Plum, we challenge the status quo with humanity, empathy, and community at our core. The Role Ready to build the startup ecosystem that everyone wishes they had? Were looking for a curious, driven, people-person who wants to help build something bigger. As our Partnership Associate, youll expand Plums ecosystem by creating real connections with founder communities, tech platforms, and other key players who can amplify our growth. Youll be part relationship builder, part marketing strategist, part event coordinator, and 100% focused on turning great conversations into partnerships that build a pipeline of customers. What Youll Do Build relationships, not just leads: Help identify, reach out to, and build genuine connections with founder communities, tech platforms, VCs and more Make us unforgettable: Plan and execute marketing campaigns, partner emails, LinkedIn collaborations, webinars, and IRL events that people actually remember. Coordinate like a pro: Work seamlessly with internal teams like content, design, and sales to bring campaigns and partnership activities to life. Become a Plum champion: Jump into partner communities, become their trusted Plum contact, educate them about what we do, and connect the right people with our sales team for meaningful conversations. Youll Be Perfect If You Have 2-4 years of experience in distribution partnerships, marketing, and community management A genuine love for building relationships and managing multiple projects simultaneously Communication skills that make people want to listen and engage Creative problem-solving abilities that turn challenges into opportunities Startup energy and the ability to thrive in a fast-paced, dynamic environment Bonus Level Unlocked Experience with B2B SaaS, HR tech, or startup ecosystems Why Should You Join Plum? At Plum, were not just selling insurance, were reimagining how Indian companies take care of their people. If you re passionate about building an ecosystem that makes better health and wellness benefits possible for everyone, you ll fit right in! Plum is an equal opportunity employer.

About the Role We are looking for a highly driven and strategic professional to lead Plum s Insurance Products & Partnerships function. This is a critical leadership role responsible for shaping Plum s insurer and TPA ecosystem, co-owning product development, and enabling business growth through high-performing partnerships. You ll act as the bridge between internal stakeholders and our external partners driving alignment, innovation, and delivery across all touchpoints. Key Responsibilities Partnership Strategy & Management Identify, onboard, and nurture partnerships with insurers, TPAs, and other ecosystem players aligned with Plum s strategic goals Build trusted relationships with senior stakeholders at partner organizations to unlock value and influence roadmaps Co-own growth, profitability, and retention metrics across the insurance portfolio in collaboration with partners Product Development & Scaling Lead the design, rollout, and scaling of insurance products in collaboration with underwriting, actuarial, and tech teams Champion tech-driven insurance solutions and build feedback loops between internal teams and partners to iterate quickly Cross-functional Leadership & Alignment Partner with internal teams (Sales, Customer Success, Product, Tech, Claims) to ensure operational alignment and issue resolution Serve as the voice of insurance partners within Plum translating partner priorities into internal actionables and product improvements Drive improvements across onboarding, servicing, claims, and renewals through structured problem-solving and collaboration Strategic Planning & Leadership Support Contribute to strategic planning, market landscaping, and roadmap prioritization Represent Plum in key external forums and partner engagements, advocating for our technical and business priorities Track and report on key partnership and portfolio performance metrics to leadership What are we looking for: 5-8 years of experience in building and scaling partnerships within the insurance or broader fintech/healthtech ecosystems Demonstrated success in owning partner relationships, driving joint outcomes, and influencing senior stakeholders Strong strategic thinking and structured problem-solving abilities with a track record of delivering measurable business impact Excellent communication, negotiation, and stakeholder management skills across cross-functional teams and external partners Working knowledge of API integrations, tech architecture, and implementation cycles in insurance or adjacent domains Proficiency in project management tools and methodologies with the ability to manage complex initiatives end-to-end Why Join Us? Shape the future of tech-enabled insurance in India by redefining how insurers and digital platforms collaborate Lead high-impact partnerships that directly influence Plum s growth, product roadmap, and customer experience Drive innovation at the intersection of insurance, technology, and healthcare with a team that values experimentation and speed Work alongside curious, ambitious, and mission-driven professionals in a high-ownership culture

About Plum Plum is a modern employee insurance and health benefits platform with a mission to provide high-quality, accessible, and inclusive insurance to 10 million lives by FY2030. Backed by leading investors like Tiger Global and Peak XV Partners, we re reshaping how individuals and organisations access and experience insurance. We re now scaling our B2C Personal Insurance vertical and are looking for an experienced and driven Manager to lead our frontline retail sales consultants. Role Overview As the Manager - Personal Insurance , you will lead and coach a high-performing team that helps individual consumers purchase life and health insurance products. You ll be responsible for driving revenue growth, improving funnel conversion, optimising digital sales processes, and enhancing the overall customer experience.This is a fast-paced, performance-oriented role suited for someone who has managed retail sales teams in insurance, financial services, or digital-first consumer businesses. Key Responsibilities: Team Leadership & Coaching Lead, mentor, and manage a team of 5 - 10 B2C insurance sales consultants. Conduct weekly 1:1s, regular coaching sessions, and performance reviews. Support team members with high-value or complex customer conversations. Sales Execution & Performance Own and exceed sales targets (monthly/quarterly revenue, conversion rates). Manage high-velocity inbound/outbound sales funnels through digital channels (WhatsApp, phone, web chat, app). Drive consistent execution of scripts, sales playbook, and objection-handling techniques. Digital Funnel Optimisation: Improve lead-to-sale conversion through CRM automation and data-driven insights. Track and report on key metrics like lead response time, CAC, LTV, and churn. Customer-Centric Sales Ensure each prospect receives a consultative, personalised insurance buying experience. Resolve escalations and improve NPS/CSAT through empathy-driven leadership. Cross-functional Collaboration Work closely with Marketing, Product, and Ops to improve lead quality, optimise customer journeys, and surface customer feedback. Collaborate with underwriting and insurer partners to support customised offerings and high-quality service. Training & Enablement Own onboarding and upskilling of new hires. Keep the team updated on new product launches, regulatory changes, and market dynamics. Requirements 7-10 years of total experience in sales; at least 3-5 years in a team leadership role. Experience in B2C/retail sales in insurance, fintech, insurtech, or BFSI. Proven ability to lead a high-volume, target-driven, consultative sales team. Strong data orientation with comfort using CRMs (e.g., Leadsquared, Salesforce), dashboards, and Excel/Sheets. Excellent communication, coaching, and stakeholder management skills. Player-coach mindset - you re hands-on when needed and strategic when it matters. Good to Have Experience in a consumer-focused startup or high-growth company. Exposure to digital-first sales environments (chat/voice/WhatsApp). Familiarity with health and life insurance regulations and product design. Why Join Plum? Work at the cutting edge of digital insurance transformation. Lead a high-impact team in a mission-driven, VC-backed startup. Shape the future of personal insurance for millions of Indian consumers. Enjoy a collaborative, growth-oriented, and flexible work culture.

we're looking for a motion designer to help create compelling and thumb-stopping video content to complement our content initiatives across channels. you'll be building the brand s approach to video, including editing existing video content for easy consumption and shooting audacious ad films that make insurance simple and entertaining for the masses. This will be an in-office role, because you'll be working closely with all the pods within marketing, product, people success, and partnerships. Key Responsibilities: Animation Creation Produce high-quality motion graphic videos for brand, marketing campaigns, product demos, explainer videos, and social media content. Storyboarding & Concept Development Develop storyboards, style frames, and motion tests to visualise design ideas before production. Design motion concepts that clearly communicate the features and benefits of our offerings. Storytelling & Visual Communication Use exceptional storytelling and visual communication skills to create engaging animations that align with Plums brand guidelines. Collaboration Work closely with teams across marketing, product, category, and design to understand project goals and ensure animations meet company standards and vision. Research & Innovation Stay updated on motion design trends and best practices to ensure Plum s animations remain innovative and cutting-edge. Technical Skills & Requirements: 3+ years of experience in motion design with a strong portfolio showcasing 2D/3D animations, kinetic typography, and multimedia projects. Expertise in animation software, including Adobe After Effects, Premiere Pro, and Cinema 4D. And have experience in integrating AI workflows or understanding video generation AI platforms like Runway, Midjourney etc Strong understanding of animation principles, visual storytelling, and typography. Have experience in establishing motion design systems or scalable, reusable motion systems for quicker turnaround time and consistency. Knowledge of 3D software C4D/Cavalry/Blender is a plus. Familiarity with video compression and optimisation for web platforms. Detail-oriented with a strong focus on quality assurance for video outputs. Must have - A portfolio showcasing diverse motion design work, including 2D/3D animation, kinetic typography, and multimedia projects.

About the role: We re rewriting how employee health insurance and wellness work in India and while we ve made real progress, we re just getting started. At the heart of what s next is content that informs, inspires, and stands out. We re looking for a video editor with a sharp creative eye, deep editing expertise, and the ability to move fast using AI and modern tools. You ll work closely with our marketing, product, design, people success, and partnerships teams to bring ideas to life crafting everything from thumb-stopping Instagram Reels to brand-forward explainers and even full-blown ad films. We care deeply about craft, and we re looking for someone who shares that standard. Roles and responsibilities: End-to-end video production: editing, motion graphics, and post-production for everything from social shorts to in-office shoots Repurpose existing footage into engaging formats for Instagram Reels, Twitter/X, LinkedIn, YouTube Shorts, and more Leveraging AI tools and workflows to accelerate production and enhance content quality. Collaborate closely with the Design, Product, Marketing, Sales, and Partnerships teams to ensure every visual feels intentional and on-brand. Set and uphold the design and visual language for video at Plum be the go-to for consistency and creative best practices and video content direction. Contribute to ideation and build content you re proud to watch again and again. Experience with shooting video is a plus. Experience and qualifications: Have 3-4 years of experience Strong creative bent of mind to challenge and redefine video creation and practices Excellent command over video editing standards and best practices. Understanding of AI video generation workflows and experience with tools like Midjourney, Runway ML, Higgsfield, Frame.io, etc to streamline production and expand creative possibilities.

AI Automation Engineer (Internal AI Lead) Location: Bengaluru (India) About Plum Plum is re-imagining employee healthcare & insurance benefits for fast-growing Indian businesses. We combine modern insurance products, primary, preventive care and data-driven claims to protect 5,000+ companies and 1 million+ lives today. Our next milestone 10 million lives by 2025 demands that every team can move faster and smarter than ever. The Team & Role We re hiring our first AI Automation Engineer to lead how we apply AI inside Plum. Your mandate is simple: turn manual, repetitive work into intelligent, self-serve systems . You will partner with Claims Ops, Sales, Marketing, Product, Finance and Customer Success to uncover the highest-leverage problems and ship LLM-powered tools. What You ll Do Identify & prioritise high-impact automation opportunities across the company through quick discovery sprints and shadow sessions. Prototype, evaluate and ship internal AI agents, chat interfaces and micro-apps then iterate based on usage data. Leverage AI to build AI : use code-generation, automated testing and evaluation harnesses to accelerate your own workflow. Own the full stack from prompt engineering and retrieval-augmented generation (RAG) to React/Next.js front-ends and serverless deployments. Guardrails & Governance : implement feedback loops, data-privacy controls and bias checks so teammates can trust the outputs. Evangelise and enable : run brown-bag demos, author SOPs, and measure ROI so that every Plum team adopts your tools. Minimum Requirements 5+ years building production software with Python, TypeScript/JavaScript and React . Shipped at least one LLM-backed tool (prompt engineering, RAG, automated evals). Strong debugging skills across distributed systems, REST/GraphQL APIs and cloud infra. High agency, excellent written communication, and a track record of owning projects end-to-end. Nice-to-Haves Familiarity with vector databases, LangChain/LlamaIndex, evaluation frameworks . Background in RPA or low-code automation suites. Contributions to open-source AI projects or published blog posts on LLM best practices. Ready to shape how AI powers the next generation of employee health? Apply now or reach out to ai-hiring@plumhq.com with links to projects or demos.