Job
Description
About the Role We are looking for a highly driven and strategic professional to lead Plum s Insurance Products & Partnerships function. This is a critical leadership role responsible for shaping Plum s insurer and TPA ecosystem, co-owning product development, and enabling business growth through high-performing partnerships. You ll act as the bridge between internal stakeholders and our external partners driving alignment, innovation, and delivery across all touchpoints. Key Responsibilities Partnership Strategy & Management Identify, onboard, and nurture partnerships with insurers, TPAs, and other ecosystem players aligned with Plum s strategic goals Build trusted relationships with senior stakeholders at partner organizations to unlock value and influence roadmaps Co-own growth, profitability, and retention metrics across the insurance portfolio in collaboration with partners Product Development & Scaling Lead the design, rollout, and scaling of insurance products in collaboration with underwriting, actuarial, and tech teams Champion tech-driven insurance solutions and build feedback loops between internal teams and partners to iterate quickly Cross-functional Leadership & Alignment Partner with internal teams (Sales, Customer Success, Product, Tech, Claims) to ensure operational alignment and issue resolution Serve as the voice of insurance partners within Plum translating partner priorities into internal actionables and product improvements Drive improvements across onboarding, servicing, claims, and renewals through structured problem-solving and collaboration Strategic Planning & Leadership Support Contribute to strategic planning, market landscaping, and roadmap prioritization Represent Plum in key external forums and partner engagements, advocating for our technical and business priorities Track and report on key partnership and portfolio performance metrics to leadership What are we looking for: 5-8 years of experience in building and scaling partnerships within the insurance or broader fintech/healthtech ecosystems Demonstrated success in owning partner relationships, driving joint outcomes, and influencing senior stakeholders Strong strategic thinking and structured problem-solving abilities with a track record of delivering measurable business impact Excellent communication, negotiation, and stakeholder management skills across cross-functional teams and external partners Working knowledge of API integrations, tech architecture, and implementation cycles in insurance or adjacent domains Proficiency in project management tools and methodologies with the ability to manage complex initiatives end-to-end Why Join Us? Shape the future of tech-enabled insurance in India by redefining how insurers and digital platforms collaborate Lead high-impact partnerships that directly influence Plum s growth, product roadmap, and customer experience Drive innovation at the intersection of insurance, technology, and healthcare with a team that values experimentation and speed Work alongside curious, ambitious, and mission-driven professionals in a high-ownership culture
