Program Manager

Key Responsibilities

• Lead 7–10 concurrent programs with 70–100 team members across multiple Indian cities.
• Manage full project lifecycle: scope, schedule, budget, risk, quality, procurement, and delivery.
• Facilitate Agile ceremonies: Sprint Planning, Reviews, Retrospectives, and backlog grooming.
• Collaborate with cross-functional teams (Product, UX, Legal, Finance, Engineering) to align goals.
• Act as the primary point of contact for global clients and internal stakeholders.
• Track Agile metrics, project profitability, and milestone-based invoicing.
• Drive change management and ensure process compliance across delivery teams.
• Handle escalations, resolve conflicts, and foster a high-performance culture.
• Contribute to pre-sales proposals and identify growth opportunities within existing accounts.

Technical & Functional Expertise

• Hands-on experience in Cloud, Mobile, Data, DevOps, and QA technologies.
• Familiarity with AWS, Azure, GCM, MEAN/MERN stacks, NodeJS, Angular, Python, React, Flutter, Android/iOS, NoSQL.
• Strong understanding of software design patterns, architectures, and platform selection.
• Proficiency in Agile/Scrum, Waterfall, and Rapid Development models.
• Tools: Jira, Zoho, Trello, Harvest, UXpin, Balsamiq, Lucidcharts, GitHub/GitLab/Bitbucket.

Business & Delivery Acumen

• Experience managing Fixed Price, T&M, and Resource Augmentation projects.
• Skilled in requirement analysis, estimation, charter creation, and resource planning.
• Ability to visualize raw data into actionable insights and impactful presentations.
• Track record of improving project margins and ensuring steady cash flow.
• Strong customer relationship management and stakeholder communication.