Plum is re-imagining employee healthcare & insurance benefits for fast-growing Indian businesses. We combine modern insurance products, primary, preventive care and data-driven claims to protect

5,000+ companies

and

1 million+ lives

today. Our next milestone

10 million lives by 2025

demands that every team can move faster and smarter than ever.

The Team & Role

We re hiring our

first AI Automation Engineer

to lead how we apply AI inside Plum. Your mandate is simple:

turn manual, repetitive work into intelligent, self-serve systems

. You will partner with Claims Ops, Sales, Marketing, Product, Finance and Customer Success to uncover the highest-leverage problems and ship LLM-powered tools.

What You ll Do

Identify & prioritise
high-impact automation opportunities across the company through quick discovery sprints and shadow sessions.
Prototype, evaluate and ship
internal AI agents, chat interfaces and micro-apps then iterate based on usage data.
Leverage AI to build AI
: use code-generation, automated testing and evaluation harnesses to accelerate your own workflow.
Own the full stack
from prompt engineering and retrieval-augmented generation (RAG) to React/Next.js front-ends and serverless deployments.
Guardrails & Governance
: implement feedback loops, data-privacy controls and bias checks so teammates can trust the outputs.
Evangelise and enable
: run brown-bag demos, author SOPs, and measure ROI so that every Plum team adopts your tools.

Minimum Requirements

5+ years building production software with
Python, TypeScript/JavaScript and React
.
Shipped at least one
LLM-backed tool
(prompt engineering, RAG, automated evals).
Strong debugging skills across distributed systems, REST/GraphQL APIs and cloud infra.
High agency, excellent written communication, and a track record of owning projects end-to-end.

Nice-to-Haves

Familiarity with
vector databases, LangChain/LlamaIndex, evaluation frameworks
.
Background in
RPA
or low-code automation suites.
Contributions to open-source AI projects or published blog posts on LLM best practices.

Ready to shape how AI powers the next generation of employee health?

Apply now or reach out to ai-hiring@plumhq.com with links to projects or demos.

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AI Automation Engineer

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Job Description

AI Automation Engineer (Internal AI Lead)

About Plum

5,000+ companies

1 million+ lives

10 million lives by 2025

The Team & Role

first AI Automation Engineer

turn manual, repetitive work into intelligent, self-serve systems

What You ll Do

Identify & prioritise

Prototype, evaluate and ship

Leverage AI to build AI

Own the full stack

Guardrails & Governance

Evangelise and enable

Minimum Requirements

Python, TypeScript/JavaScript and React

LLM-backed tool

Nice-to-Haves

vector databases, LangChain/LlamaIndex, evaluation frameworks

RPA

Apply now or reach out to ai-hiring@plumhq.com with links to projects or demos.

More Jobs at Plumhq