Vendavo is the leading provider of price management and optimization solutions for B2B companies worldwide. Vendavo’s AI-embedded Pricing and Sales solutions power the shift to digital commerce for the world’s most demanding B2B companies, unlocking value, growing margin and accelerating revenue. With the Vendavo SaaS Commercial Excellence platform and our best-in-class CPQ and price optimization solutions, our customers develop dynamic customer insights and optimal pricing strategies that maximize margin, boost sales effectiveness and improve customer experience. We’re making a difference in business, and we’re looking for energetic, experienced, and talented professionals to grow our team. If you are someone who is driven to make a global impact and believes in a culture of mutual respect, then you need to join us here at Vendavo! THE OPPORTUNITY Lead the team to design, develop, and maintain highly scalable and performant web applications using Node.js and Python with a focus on clean, maintainable, and well-documented code. Supervise and mentor software engineers, become a go-to person for the product Work with product owners to understand requirement and breakdown user-stories for better estimation and delivery Build robust and secure APIs for data access and manipulation. Work effectively with both MySQL and MongoDB databases, understanding the strengths and weaknesses of each and has good SQL experience. Utilize your working knowledge of Python to contribute to scripting or data analysis tasks. Collaborate to integrate backend functionalities with React.js applications and be an SME Leverage experience with various AWS services to deploy and manage applications in the cloud. Implement Docker containers for application packaging and deployment. Write unit tests to ensure code quality and maintainability. Work effectively within an Agile development methodology. Experience with CI/CD pipelines for automated builds and deployments is a plus. Perform Code Reviews and Design Reviews THE SKILL SET 10+ years of Experience as a Software Engineer Tech-lead who has consistently demonstrated the capability to develop high level technical design. Proven strong experience with Node.js . Strong experience of working with MySQL, MongoDB Strong experience with other front-end frameworks (e.g., React.js ). Good working knowledge of Python. Strong understanding of SQL query language. Good experience working with AWS services (e.g., EC2, S3, Lambda, RDS). Proficiency with Docker for containerization. Deep experience writing unit tests using frameworks like Jest or Mocha and defining coding best practices Strong experience in Backend & Frontend Development Exposure to CI/CD pipelines (e.g., Jenkins, GitLab CI/CD). Familiarity with containers is a bonus (Docker, Kubernetes) Strong experience with other front-end frameworks (e.g., React.js ). Ability to understand new problem/business domains. Good working exposure to agile development methodologies and scrum process would be an advantage. Strong communication and collaboration skills to work effectively in cross-functional teams. The Benefits Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year Wedding gift and newborn gift allowance for employees. 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage upto three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage upto three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO. Show more Show less

We are looking for an experienced Automation QA to join our team to build and expand automated tests. This is an excellent opportunity for someone with hands-on experience in designing and implementing automation test cases using Playwrightand TypeScript. THE OPPORTUNITY Design, develop, and implement set of automated test scenariosto ensure the highest quality possible for our releases Contribute to the automation efforts for all testing requirements, ensuring the framework is reliable, maintainable, and extensible. Collaborate closely with a team of QA Engineers, Developers, and other stakeholders to align on testing needs. Troubleshoot and resolve issues related to automation tests and framework, ensuring stability and reliability. THE SKILL SET Proven experience in designing and implementing automation frameworks from scratch. Proficiency in Playwright for web automation testing. Hands-on experience with Spec Flow and familiarity with Behavior-Driven Development methodologies. Strong programming skills (Typescript). Excellent problem-solving skills, attention to detail, and ability to troubleshoot automation issues effectively. Strong communication and collaboration skills to work closely with cross-functional teams. A passion for quality assurance, continuous improvement, and automation best practices. The Benefits Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year Wedding gift and newborn gift allowance for employees. 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage upto three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage upto three times of Annual CTC. Dependents are not covered. Provident fund contributions Show more Show less

We’re a growing team looking for a dynamic leader to manage our Global Technical Support. As Manager, Global Technical Support, you will mentor and guide a team of Support Engineers, ensuring we deliver a world-class support experience to our customers. You’ll take ownership of operational metrics (such as SLA compliance and CSAT), drive continuous improvement in support processes, and engagement while overseeing customer support tickets, including issue resolution, technical troubleshooting, and customer communication THE OPPORTUNITY Lead a Global Team: Foster a high-performance, customer-centric culture while managing scheduling and coverage across multiple time zones. Own Support KPIs: Track, analyze, and improve key metrics (SLA adherence, first response time, resolution time, etc.) through data-driven insights. Strategic Collaboration: Partner with Product, Configuration, and Engineering teams to ensure swift resolutions and drive product enhancements based on customer feedback. Customer Escalations: Serve as the final escalation point for critical issues, offering technical and communication guidance to the team. Team Development: Create growth plans, conduct performance reviews, and promote continuous learning and professional development. Process Optimization: Refine and implement operational procedures to maximize efficiency, boost productivity, and enhance customer satisfaction. THE SKILL SET 7+ years in technical support (3+ years managing or leading teams), ideally in a SaaS environment. Proven history of building and guiding high-performing global support teams. Exceptional leadership, communication, and strategic problem-solving skills. Experience with CRM (Salesforce) and project management tools (JIRA, Teams, Azure). Proficiency in T-SQL, PowerShell or comparable scripting utilitiesand Windows Server troubleshooting. Familiarity with .NET/JAVA to understand code-level escalations. Ability to develop robust analytics reports for continuous process improvement. The Benefits Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year Wedding gift and newborn gift allowance for employees. 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO. Show more Show less

We are seeking a highly skilled and experienced Manager of Cloud Operations with a strong focus on Site Reliability Engineering (SRE) to lead our team in ensuring the reliability, performance, and scalability of our cloud-based infrastructure. This role will be pivotal in driving our SRE practices across both Azure and/or AWS environments. THE OPPORTUNITY Lead, mentor, and develop a team of DevOps and SRE engineers. Implement and promote SRE principles and practices across the organization. Define and monitor service level objectives (SLOs), service level indicators (SLIs), and service level agreements (SLAs). Develop and implement incident response and post-mortem processes. Drive automation of operational tasks and infrastructure management. Design, implement, and maintain scalable and resilient infrastructure on Azure and/or AWS. Implement infrastructure-as-code (IaC) using tools like Terraform. Ensure security and compliance of cloud environments. Manage CI/CD pipelines for automated deployments. Implement and maintain comprehensive monitoring and alerting systems. Utilize monitoring tools like Azure Monitor, AWS CloudWatch, Prometheus, Grafana, etc. Communicate effectively with stakeholders at all levels. Responsible for hiring the right team for the product THE SKILL SET Between 12 to 18 years of experience which includes leading SRE teams building highly scalable, secure, efficient, and resilient production systems in AWS and/or Azure. Proven experience in implementing and managing SRE practices. Strong understanding of CI/CD pipelines and automation tools. Proficiency in infrastructure-as-code (IaC) tools (Terraform) Experience with containerization and orchestration technologies (Docker, Kubernetes). Strong understanding of networking concepts and protocols. Experience with monitoring and logging tools (Azure Monitor, CloudWatch, Prometheus, Grafana, ELK stack). Scripting and programming skills (Python, Bash, etc.). Experience with various Databases (Oracle, SQLServer, etc.) THE BENEFITS Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you re part of a company that s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO.

We're a growing team, and as we scale, so does our need to focus on expanding our customer operation support team. You'll be joining a people-focused company, and as a Support Engineer, you will you will augment our team that provides solutions to customer technical issues related to our pricing and margin management application suite. This customer-facing role requires solid communication skills, independent thought, robust problem-solving abilities, and the capacity to stay structured despite a steady workload without evident project milestones. The role offers an opportunity to deepen your expertise in the following technologies (only the major ones listed): SQL/T-SQL. MSSQL. Internet Information Services (IIS) XML, XSD/XSLT. Visual Studio. Windows/MacOS THE OPPORTUNITY Time zone - US - 9 am MST start or EMEA - 9 am CET start Promptly addressing customers' inquiries, problem reports, and requests; conducting comprehensive and efficient root cause analyses leading to problem resolution. Collaborating with the Support team to diagnose, troubleshoot, and rectify customer issues. We offer guidance and help with environment configuration, product setup, upgrade paths, and available information resources (including documentation and knowledge base content creation). Cooperating with configuration engineers and engineering teams to address technical issues reported. Directing customers' IT resources to resolve support cases efficiently and effectively, preventing escalation or aggravation of existing problems. Routingly reporting statuses to customers upon request, including scheduled status calls; apprising management of critical issues, urgent client requests, and escalations. In addition to other duties as assigned. The Skillset 2-4 years of experience in support. Demonstrated ability to deliver exceptional customer service, consistently exceeding customer expectations by understanding their business needs and providing tailored solutions. Expertise in maintaining high-quality communication, ensuring customer inquiries are handled promptly and effectively. Skilled at conveying complex technical information to a non-technical audience. Ability to maintain composure and customer focus while troubleshooting and solving technical issues, fostering a positive support experience even during challenging interactions. Proven track record in improving customer satisfaction and loyalty by utilizing proactive support methods, including regular check-ins and feedback collection. Experience in developing and enhancing technical documentation, user guides, FAQs, and knowledge base articles to empower customers to resolve their own queries. Comfortable in using customer relationship management (CRM) tools such as Salesforce, as well as project management tools such as JIRA, Teams, and Slack for efficient workflow management. Adept at fostering strong relationships with internal teams, such as configuration engineers and engineering teams, to ensure a comprehensive solution is provided to the customers. Proven ability to handle high-pressure situations professionally, managing multiple issues and projects without compromising on quality. Skilled at identifying and reporting product improvement opportunities based on customer feedback and personal experience. Strong commitment to continuous learning and improvement, staying updated with new product features, industry trends, and best practices for customer support. Openness to learn about the pricing domain and comprehend our customers' business requirements. Familiarity with XML/XSD/XSL. Knowledge of SQL databases. Familiarity with MSSQL. Preferred knowledge of the Windows server (and IIS) and client platform (browser security concepts and technologies, Microsoft Excel formulas, web queries, pivot tables). The Benefits Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO. Show more Show less

We’re a growing team, and as we scale, so does our need to focus on expanding our engineering team. You’ll be joining a people-focused company, and as a Program Manager, you will oversee process execution and project management of our Cloud Operations teams running our SaaS platforms and applications. You will be pivotal in ensuring outstanding delivery outcomes and strategic migrations. You will work closely with cross-functional teams to implement and improve processes. THE OPPORTUNITY Create and implement operational processes and measurements Lead and manage strategic improvement projects such as upgrades and cloud migrations, including defining scope, objectives, timelines, budgets, and resource allocation Drive program governance, ensuring adherence to defined standards and operating procedures. Apply lessons learned and best practices to continuously improve project and program delivery. Identify, assess, communicate, and mitigate potential risks Assist in the development and management of program budgets, monitoring expenditures for efficiency and value Support audit and compliance activities Identify and drive resolution of dependencies across projects Perform other duties as assigned to support broader strategic goals. THE SKILL SET Prefer a Bachelor’s or Master’s degree or equivalent in computer science, engineering, business, Management Information Systems or related field 3+ years of experience in program management related to SaaS Deep understanding of public cloud computing concepts, technologies, and best practices. Strong working knowledge of Software Development Lifecycle and software quality attributes Experience supporting audit, compliance, or governance programs. Exposure to cloud migration or infrastructure modernization projects. Excellent verbal and written communication skills Proven ability to manage multiple priorities and foster collaboration across departments. Knowledge of Project Management Software Tools such as Jira Travel requirement up to 10% Ability to manage multiple initiatives simultaneously Desirable certifications include CSM / PSM / PMP or PRINCE2 The Benefits Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO.