Nextgen Clearing

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers. Responsibilities System & Date Support Preparing Monthly Cycle Calender. Downloading Barclays Statement and sending it to publicpmn. Prearing relevant reports and providing same to the customers as per calender deadline. Manual Debt Chase to top partners as per customer’s requirement. Amendments in Indicative reports as per customer’s instruction. Preparing Summary Report for Fund Transfer and Unused Fund. Daily check on Allocation queue and Issue Logs. Answering Client’s, Account Manager’s and Partner query received on publicpmn@nextgenclearing.com Follow-up on pending invoices, IOT documents and Remittance details. Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times. Account Managers’s day to day point of contact for all operational matters related to Client query. Requirements 2 to 3 years prior work experience and ideally gained in finance or administration Analytical and numerate High level of attention to detail Well organised and ability to multitask. Service-oriented can do attitude A team player but able to work independently. Ability to work under pressure MS office Accounting knowledge is desirable. A University degree is desirable English oral and written, additional language is desirable. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context The Accounts Assistant in the Debt Management Team is required to take responsibility in chasing the debt of the Nextgen Customers manually. The role reports directly to the Team Coordinator and assists the Payable Management Team on all administration matters. Responsibilities Responsible for sending mails to Roaming partners for manual debt chase, RUSBD debt chase and HKT debt chase. Responsible for replying to mails received through Auto Debt chase. Responsible for answering mail on time with right action point. Responsible for Updating promise date as per the update provided from FCH/R.P. Responsible for keeping track of reply received from roaming partners and also avoid duplicate chase. Responsable to provide fees calculations for agreed debt model Requirements Bachelor's degree in business, Accounts, or related field preferred. Strong communication and relationship-building skills. Experience in invoice reconciliation Ability to work in a fast-paced, dynamic environment with a focus on results. Excellent analytical skills and attention to detail. Proficient in Microsoft Office and CRM software. Strong organizational skills Proficiency in Microsoft Office Ability to harness financial data to inform decisions. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations . Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager. Key Responsibilities Resolve operational problems within the defined schedules and service level agreements. Analyse root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue resolution procedures. Manage job calendars and flows to ensure timely completion. Recommend process improvements to improve operational efficiency and cost-effectiveness. Monitor system operations and troubleshoot problems. Manage application tool and monitor repair activities. Maintain daily logs of operational issues and maintenance activities. Contribute to business meetings and report on issue status. Develop support plan to prioritize and resolve multiple issues. Address customer issues promptly and accurately. Quality control on created and loaded IOTs Creation of IOT load files for the validation of - Standard IOT - Discount IOT - EU regulated IOTs Implementation of IOT Monitoring of end dates on Discounted IOTs. Mediation rejections handling for TAPOUT creation Customers. TAP halted files. (including Inspection Mode) TAPOUT Rerating Dataclearing support (All DCH level 1 issues) UAT Testing System Monitoring. RAPIN Handling RAP CDR correction/Recycling AA14/OpData Handling Ensure DCH configurations are up to date: - Industry Configuration - Local/TAP currency set - MCCMNC - IAC and CC/NDC - Tax configuration BID Management including emergency BID announcement as per TD38 CDR handling to modify or filter as per requirement Agreement setup as per CLL (Voice/SMS, data, CAMEL) OIR handling and loading into the DCH on migration date Agreement management for NRTRDE partners of our customers Halted NRT files New Customer implementation NRTRDE Monitoring NRTRDE ACR check Wholesale rerating set up. New account creation/access rights/password reset. MVNO configuration. User application access review Process documentation. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers. Responsibilities System & Date Support Preparing Monthly Cycle Calender. Downloading Barclays Statement and sending it to publicpmn. Prearing relevant reports and providing same to the customers as per calender deadline. Manual Debt Chase to top partners as per customer s requirement. Amendments in Indicative reports as per customer s instruction. Preparing Summary Report for Fund Transfer and Unused Fund. Daily check on Allocation queue and Issue Logs. Answering Client s, Account Manager s and Partner query received on publicpmn@nextgenclearing.com Follow-up on pending invoices, IOT documents and Remittance details. Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times. Account Managers s day to day point of contact for all operational matters related to Client query. 2 to 3 years prior work experience and ideally gained in finance or administration Analytical and numerate High level of attention to detail Well organised and ability to multitask. Service-oriented ca

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context The Accounts Assistant in the Debt Management Team is required to take responsibility in chasing the debt of the Nextgen Customers manually. The role reports directly to the Team Coordinator and assists the Payable Management Team on all administration matters. Responsibilities Responsible for sending mails to Roaming partners for manual debt chase, RUSBD debt chase and HKT debt chase. Responsible for replying to mails received through Auto Debt chase. Responsible for answering mail on time with right action point. Responsible for Updating promise date as per the update provided from FCH/R.P. Responsible for keeping track of reply received from roaming partners and also avoid duplicate chase. Responsable to provide fees calculations for agreed debt model Bachelors degree in business, Accounts, or related field preferred. Strong communication and relationship-building skills. Experience in invoice reconciliation Ability to work in a fast-paced, dynamic environment

Job Responsibilities: Experience: 5-10 Years of experience in application development using technologies like QlikView, Qlik Sense applications. - Qlik Development : Design, develop, and Deploy QlikView and Qlik Sense applications, reports, and dashboards to meet business requirements. - Data Integration : Collaborate with data engineers to integrate data from multiple sources (databases, APIs, flat files) into Qlik for reporting and analysis. - Performance Tuning : Optimize Qlik applications for performance, focusing on reducing load times and improving user experience. - User Support & Troubleshooting : Provide support for existing Qlik applications, resolving any technical issues and ensuring optimal performance. - Collaborative Problem Solving : Work closely with business stakeholders to gather requirements and transform them into functional and technical specifications. - Best Practices : Ensure that development follows Qlik best practices, including data modeling, data governance, and performance optimization. - Testing & Documentation : Participate in the testi ng process and create comprehensive documentation for developed applications, including usage guides and technical specifications. - Mentorship : Provide guidance and mentorship to junior developers, sharing knowledge on Qlik development best practices and approaches. - Continuous Improvement : Stay up-to-date with the latest features and updates in Qlik technologies and actively contribute to improving the development processes. Required Skills : - Qlik Development : Design, develop, and Deploy QlikView and Qlik Sense applications, re ports, and dashboards to meet business requirements. - Data Integration : Collaborate with data engineers to integrate data from multiple sources (databases, APIs, flat files) into Qlik for reporting and analysis. - Performance Tuning : Optimize Qlik application s for performance, focusing on reducing load times and improving user experience. - User Support & Troubleshooting : Provide support for existing Qlik applications, resolving any technical issues and ensuring optimal performance. - Collaborative Problem Solving : Work closely with business stakeholders to gather requirements and transform them into functional and technical specifications. - Best Practices : Ensure that development follows Qlik best practices, including data modeling, data governance, and performance optimization. - Testing & Documentation : Participate in the testing process and create comprehensive documentation for developed applications, including usage guides and technical specifications. Interested candidates kindly share your resume at divya.shetty@nextgenclearing.com

- Qlik Development : Design, develop, and Deploy QlikView and Qlik Sense applications, reports, and dashboards to meet business requirements. - Data Integration : Collaborate with data engineers to integrate data from multiple sources (databases, APIs, flat files) into Qlik for reporting and analysis. - Performance Tuning : Optimize Qlik applications for performance, focusing on reducing load times and improving user experience. - User Support & Troubleshooting : Provide support for existing Qlik applications, resolving any technical issues and ensuring optimal performance. - Collaborative Problem Solving : Work closely with business stakeholders to gather requirements and transform them into functional and technical specifications. - Best Practices : Ensure that development follows Qlik best practices, including data modeling, data governance, and performance optimization. - Testing & Documentation : Participate in the testi ng process and create comprehensive documentation for developed applications, including usage guides and technical specifications. - Mentorship : Provide guidance and mentorship to junior developers, sharing knowledge on Qlik development best practices and approaches. - Continuous Improvement : Stay up-to-date with the latest features and updates in Qlik technologies and actively contribute to improving the development processes. Required Skills : - Qlik Development : Design, develop, and Deploy QlikView and Qlik Sense applications, re ports, and dashboards to meet business requirements. - Data Integration : Collaborate with data engineers to integrate data from multiple sources (databases

Role Purpose & Context The Senior Account Executive in invoice management is responsible for managing and overseeing daily operational activities, ensuring accuracy and timeliness of Invoice production and reconciliation, handling roaming partners, Internal peers, client interactions and supporting key Operational processes such as invoicing, reconciliation,Allocation, Agreements, CNDN adjustments, reporting and other operational support. The role also involves mentoring junior operations staff and contributing towards process efficiencies. Key Responsibilities Managing the end-to-end process of data loading and invoice generation for GSM and SMS data, ensuring completion within deadlines. This includes updating tracker sheets for missing roaming agreements and maintaining the data parsing sheet during invoice preparation. Conducting thorough checks on error logs and performing sanity checks on GSM and SMS data received from DCH/clients, including identifying duplicate TAP file billing, hub invoices, and invoices with RAP or discounts. Creating and updating issue logs and communicating with relevant team members to address and resolve queries. Allocating inward receipts daily and taking appropriate actions in accordance with defined KPIs. This includes following up on missing payment notifications and missing invoices. Uploading and reconciling all types of incoming payable invoices, addressing all associated queries efficiently. Escalating complex queries to account managers, clients, or partners for timely resolution. Performing all responsibilities of an account handler, such as raising credit note applications, validating inward credit notes, following up on missing roaming agreements, and resolving issues related to unlisted roaming partners or absence of payable data. Handling ticketing system for relevant process to ensure prompt action as per requirement. Providing support in testing activities and preparation of process documentation. Collaborate with cross-functional teams to ensure smooth operations of all the process Requirements Very good communication skills Methodical and thorough working style Detailed way of working Strong team worker Creative and innovative way of thinking Good verbal and written communication in English Experience in Accounts Receivable and Payables Management MS office A University degree is desirable, Accounting background will be an advantage. 3 years prior work experience and ideally gained in finance or administration Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Role Purpose & Context The Senior Account Executive in invoice management is responsible for managing and overseeing daily operational activities, ensuring accuracy and timeliness of Invoice production and reconciliation, handling roaming partners, Internal peers, client interactions and supporting key Operational processes such as invoicing, reconciliation,Allocation, Agreements, CNDN adjustments, reporting and other operational support. The role also involves mentoring junior operations staff and contributing towards process efficiencies. Key Responsibilities Managing the end-to-end process of data loading and invoice generation for GSM and SMS data, ensuring completion within deadlines. This includes updating tracker sheets for missing roaming agreements and maintaining the data parsing sheet during invoice preparation. Conducting thorough checks on error logs and performing sanity checks on GSM and SMS data received from DCH/clients, including identifying duplicate TAP file billing, hub invoices, and invoices with RAP or discounts. Creating and updating issue logs and communicating with relevant team members to address and resolve queries. Allocating inward receipts daily and taking appropriate actions in accordance with defined KPIs. This includes following up on missing payment notifications and missing invoices. Uploading and reconciling all types of incoming payable invoices, addressing all associated queries efficiently. Escalating complex queries to account managers, clients, or partners for timely resolution. Performing all responsibilities of an account handler, such as raising credit note applications, validating inward credit notes, following up on missing roaming agreements, and resolving issues related to unlisted roaming partners or absence of payable data. Handling ticketing system for relevant process to ensure prompt action as per requirement. Providing support in testing activities and preparation of process documentation. Collaborate with cross-functional teams to ensure smooth operations of all the process Very good communication skills Methodical and thorough working style Detailed way of working Strong team worker Creative and innovative way of thinking Good verbal and written communication in English Experience in Accounts Receivable and Payables Management MS office A University degree is desirable, Accounting background will be an advantage. 3 years prior work experience and ideally gained in finance or administration Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

We are seeking a highly skilled Cybersecurity Officer with a strong background in information security, cyber risk management, and technical infrastructure protection.As a global provider of financial and data clearing applications for mobile network operators, we understand the critical importance of robust cybersecurity measures.This role is specifically focused on the digital security of enterprise systems, cloud infrastructure, application environments, and customer data. Nextgen Clearing is the market leading provider of global roaming services. We operate internationally across 20 global locations, employing over 300 talented people. We offer Award-winning Data and Financial Clearing services, along with unique value-added features on a single flexible online platform. Nextgen Clearing serves more than 160 operators worldwide, giving them a 24/7 holistic overview of their full roaming business Key Responsibilities: Define and implement security policies and controls to protect the company's digital assets and ensure regulatory compliance. Continuously monitor the company's security posture and quickly respond to security incidents. Develop security strategies and plans for preventing and responding to security breaches. Provide expert guidance and support to software teams on implementing secure development practices, security requirements, and conducting security testing. Foster secure application deployment and configuration, ensuring the protection of data integrity and confidentiality. Conduct regular training and awareness sessions for the company's staff to promote security best practices. Assist in the response to security incidents, including the management of communications and recovery efforts. Work collaboratively with customer service teams to safeguard customer data, enhance data privacy, and ensure secure customer interactions. Contribute to the company's efforts to prevent fraud and manage security incident communications to maintain trust with customers. Stay up-to-date on the latest cybersecurity trends, threats, and security technologies to continuously improve the organization's security stance. Collaborate with IT and other departments to establish a security-focused culture across the company. Develop and maintain documentation related to security policies, procedures, and incident response plans. Stay up to date on emerging cybersecurity threats and vulnerabilities and proactively recommend and implement countermeasures to mitigate risks. Foster security awareness and monitor security policy implementation Requirements Bachelor's degree in Computer Science, Information Security, or a related field. Master's degree or cybersecurity certifications (e.g., CISSP, CISM, CEH, TOGAF) are a plus. A minimum of 5 years of experience in information security or cybersecurity. Strong understanding of information security principles, best practices, and industry standards. Experience with implementing and managing security protocols, cybersecurity tools, and technologies. Familiarity with compliance requirements and standards such as ISO 27001, GDPR, and PCI DSS. Ability to identify security vulnerabilities and risks, as well as implement preventive and corrective measures. Knowledge of secure software development life cycle (SDLC) practices. Excellent problem-solving skills and the ability to work in a fast-paced, high-pressure environment. Strong communication and interpersonal skills to collaborate with diverse teams and educate non-technical stakeholders on security-related matters. Incident response and crisis management experience. Working Conditions: The role may require availability outside of standard business hours to respond to security incidents and maintain critical security measures. Benefits A supportive, dynamic, and collaborative work environment. Exceptional opportunities for professional and career advancement. Engagement with the leading provider of roaming services, catering to global Mobile Network Operators as clients. For more information, please visit www.nextgenclearing.com. Private Health Insurance Training & Development

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers. Responsibilities System & Date Support Preparing Monthly Cycle Calender. Downloading Barclays Statement and sending it to publicpmn. Prearing relevant reports and providing same to the customers as per calender deadline. Manual Debt Chase to top partners as per customer’s requirement. Amendments in Indicative reports as per customer’s instruction. Preparing Summary Report for Fund Transfer and Unused Fund. Daily check on Allocation queue and Issue Logs. Answering Client’s, Account Manager’s and Partner query received on publicpmn@nextgenclearing.com Follow-up on pending invoices, IOT documents and Remittance details. Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times. Account Managers’s day to day point of contact for all operational matters related to Client query. Requirements 0 to 2 years prior work experience and ideally gained in finance or administration Analytical and numerate High level of attention to detail Well organised and ability to multitask. Service-oriented can do attitude A team player but able to work independently. Ability to work under pressure MS office Accounting knowledge is desirable. A University degree is desirable English oral and written, additional language is desirable. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, in particular data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Providing Support to Operations on Banking Admin Activities. Key Responsibilities Keep accurate records of all daily transactions. (FX Accounts) Input the payment transfers into the banking system. Perform Monthly “Foreign Exchange Accounts” Reconciliation Returned Payments Handling- Liaise with the operator/Bank to find the reason for the return and resubmit the returned payment to the partner/customer. Liaising with internal or external parties concerning banking-related queries\ Update internal systems with banking data. Performs other duties related to banking as and when required. Work to deadlines when required. Requirements Excellent analytical and numerical skills Effective Communication skills. Clear, concise, and professional communication with clients and banks is vital for the process. Strong ethics, with an ability to manage confidential data. Sharp time management skills Advanced MS Excel skills Bachelor’s or master’s degree in finance and accounting. Flexibility, initiative, and ability to work autonomously. Fresher or Experience of 1-1.5 years will be an additional benefit. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations . Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager. Requirements Competency Profile Good verbal and written communication skills in English 3-5 years of experience with Engineering/telecommunication/IT profile Having understanding of UNIX,FTP/SFTP. Demonstrate problem-solving ability. Ability to handle multiple tasks simultaneously. General understanding of Telecommunications and wireless industries and technologies. Ability to make sound decisions. Strong written communication skills Excellent follow up skills. Ability to formulate and clearly communicate ideas Active, self-motivated and well-organized personality Capability to understand technical standards (TD.57) and IT related procedures, tariff plans and the RAP process Ability to work with a trouble ticketing system Duties are performed under minimal supervision. Key Responsibilities Resolve operational problems within the defined schedules and service level agreements. Analyse root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue resolution procedures. Manage job calendars and flows to ensure timely completion. Recommend process improvements to improve operational efficiency and cost-effectiveness. Monitor system operations and troubleshoot problems. Manage application tool and monitor repair activities. Maintain daily logs of operational issues and maintenance activities. Contribute to business meetings and report on issue status. Develop support plan to prioritize and resolve multiple issues. Address customer issues promptly and accurately. Quality control on created and loaded IOTs Creation of IOT load files for the validation of - Standard IOT - Discount IOT - EU regulated IOTs Implementation of IOT Monitoring of end dates on Discounted IOTs. Mediation rejections handling for TAPOUT creation Customers. TAP halted files. (including Inspection Mode) TAPOUT Rerating Dataclearing support (All DCH level 1 issues) UAT Testing System Monitoring. RAPIN Handling RAP CDR correction/Recycling AA14/OpData Handling Ensure DCH configurations are up to date: - Industry Configuration - Local/TAP currency set up - MCCMNC - IAC and CC/NDC - Tax configuration BID Management including emergency BID announcement as per TD38 CDR handling to modify or filter as per requirement Agreement setup as per CLL (Voice/SMS, data, CAMEL) OIR handling and loading into the DCH on migration date Agreement management for NRTRDE partners of our customers Halted NRT files New Customer implementation NRTRDE Monitoring NRTRDE ACR check Wholesale rerating set up. New account creation/access rights/password reset. MVNO configuration. User application access review Process documentation. Benefits A supportive, dynamic, and collaborative work environment. Exceptional opportunities for professional and career advancement. Engagement with the leading provider of roaming services, catering to global Mobile Network Operators as clients. For more information, please visit www.nextgenclearing.com. Private Health Insurance Training & Development

Monitor production systems, job flows, interfaces, and file transfers to ensure system health and timely business operations. Resolve operational problems within defined schedules and service level agreements. Analyse and troubleshoot root causes of system or job failures, escalating to L2/L3 teams as needed. Handle and follow up on escalated incidents and outstanding production issues promptly. Document all incidents, actions, and resolutions in the daily operational log and ticketing tools. Manage job calendars, scheduling, and restarts for timely process completion. Maintain user accounts, access rights, and perform password resets as per requests. Ensure daily handover of open incidents and operational tasks during shift changes. Participate in UAT, production cutovers, and customer onboarding support. Contribute to process documentation and provide operational knowledge transfer to new or backup staff. Recommend and support process improvements to enhance operational efficiency. Perform quality checks on files, interfaces, and incoming/outgoing production data. Ensure compliance with audit and data handling requirements for all activities. Support system monitoring including SFTP/FTP jobs, alerts, and scheduled reports. Requirements Requests/Incidents response and resolution time within SLA Percentage of incidents resolved at L1 without escalation Uptime and availability of production systems Accuracy and completeness of daily operational logs and tickets Error-free completion of job schedules and file processing Compliance with audit, documentation, and process handover requirements Number of recurring or escalated incidents (trend reduction) Timely action on system alerts and file monitoring (within 1 hour) Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Wellness Resources

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, in particular data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context As Accounts Assistant in the E-mail Support Management Team you would take responsibility in terms of working on Roaming agreement queues on OTRS and coordinate with account managers/handlers for resolving & responding queries on operational mailbox. The role reports directly to the Team Coordinator and assists the Payable Management Team on all administration matters. Key Responsibilities Roaming Agreements Check and clear OTRS queue on daily basis Creating and Updating AA13/AA19/AA73 from roaming agreement queue on OTRS and sending them to a responsible person for the approval Notifying and taking approvals from Account managers for their respective clients to terminate closed agreement. Post approval same is being updated to disregard sheet. Updating RAEXOPSDATA/AA14 (except Bank Details) Ensure contact and relevant details from RAEXOPSDATA are updated on SMS and IOT side if required without fail. Hub affiliate configuration under configuration and parameters Preparing SMS and IOT agreement list from APEX and shared to path every month Sharing of all the documents to the relevant path Regular update of RA log sheet Notifying relevant account handler about change in company name for their non – invoice generation customer Operations Mail Box: Providing and replying to the mails of missing invoice request Sending requested payment notification to the partner / FCH Chasing and follow up of missing invoice for our customers Forwarding mails of outstanding debt chase and other request to pmn@nextgenclearing.com Handling delivery failures mail, removing and updating contacts on APEX Providing AA14 upon request from roaming partner. CNDN Mail Box Creating/Entering GSM, SMS and IOT Inbound and Outbound documents. Approving Payable positions for which CNA has been raised, Closing relevant Issue Log Approving CN/DN entered by Account managers and BO Liaising with AM/AH in case of any query Sending CN/DN to relevant AM’s for validation received on gsmtapinvoices@nextgenclearing.com and smsiwinvoices@nextgenclearing.com Requirements Excellent analytical and numerical skills Experience in invoice reconciliation Effective Communication skills. Clear, concise, and professional communication with clients and banks is vital for the process. Strong ethics, with an ability to manage confidential data. Sharp time management skills Advanced MS Excel skills Bachelor’s or master’s degree in finance and accounting. Flexibility, initiative, and ability to work autonomously. Fresher or Experience of 1-1.5 years will be an additional benefit. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations . Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager. Key Responsibilities Resolve operational problems within the defined schedules and service level agreements. Analyse root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue resolution procedures. Manage job calendars and flows to ensure timely completion. Recommend process improvements to improve operational efficiency and cost-effectiveness. Monitor system operations and troubleshoot problems. Manage application tool and monitor repair activities. Maintain daily logs of operational issues and maintenance activities. Contribute to business meetings and report on issue status. Develop support plan to prioritize and resolve multiple issues. Address customer issues promptly and accurately. Quality control on created and loaded IOTs Creation of IOT load files for the validation of - Standard IOT - Discount IOT - EU regulated IOTs Implementation of IOT Monitoring of end dates on Discounted IOTs. Mediation rejections handling for TAPOUT creation Customers. TAP halted files. (including Inspection Mode) TAPOUT Rerating Dataclearing support (All DCH level 1 issues) UAT Testing System Monitoring. RAPIN Handling RAP CDR correction/Recycling AA14/OpData Handling Ensure DCH configurations are up to date: - Industry Configuration - Local/TAP currency set up - MCCMNC - IAC and CC/NDC - Tax configuration BID Management including emergency BID announcement as per TD38 CDR handling to modify or filter as per requirement Agreement setup as per CLL (Voice/SMS, data, CAMEL) OIR handling and loading into the DCH on migration date Agreement management for NRTRDE partners of our customers Halted NRT files New Customer implementation NRTRDE Monitoring NRTRDE ACR check Wholesale rerating set up. New account creation/access rights/password reset. MVNO configuration. User application access review Process documentation. Requirements Competency Profile Good verbal and written communication skills in English 3-5 years of experience with Engineering/telecommunication/IT profile Having understanding of UNIX,FTP/SFTP. Demonstrate problem-solving ability. Ability to handle multiple tasks simultaneously. General understanding of Telecommunications and wireless industries and technologies. Ability to make sound decisions. Strong written communication skills Excellent follow up skills. Ability to formulate and clearly communicate ideas Active, self-motivated and well-organized personality Capability to understand technical standards (TD.57) and IT related procedures, tariff plans and the RAP process Ability to work with a trouble ticketing system Duties are performed under minimal supervision. Benefits A supportive, dynamic, and collaborative work environment. Exceptional opportunities for professional and career advancement. Engagement with the leading provider of roaming services, catering to global Mobile Network Operators as clients. For more information, please visit www.nextgenclearing.com. Private Health Insurance Training & Development

We are seeking a highly skilled Cybersecurity Officer with a strong background in information security, cyber risk management, and technical infrastructure protection.As a global provider of financial and data clearing applications for mobile network operators, we understand the critical importance of robust cybersecurity measures.This role is specifically focused on the digital security of enterprise systems, cloud infrastructure, application environments, and customer data. Nextgen Clearing is the market leading provider of global roaming services. We operate internationally across 20 global locations, employing over 300 talented people. We offer Award-winning Data and Financial Clearing services, along with unique value-added features on a single flexible online platform. Nextgen Clearing serves more than 160 operators worldwide, giving them a 24/7 holistic overview of their full roaming business Key Responsibilities: Define and implement security policies and controls to protect the company's digital assets and ensure regulatory compliance. Continuously monitor the company's security posture and quickly respond to security incidents. Develop security strategies and plans for preventing and responding to security breaches. Provide expert guidance and support to software teams on implementing secure development practices, security requirements, and conducting security testing. Foster secure application deployment and configuration, ensuring the protection of data integrity and confidentiality. Conduct regular training and awareness sessions for the company's staff to promote security best practices. Assist in the response to security incidents, including the management of communications and recovery efforts. Work collaboratively with customer service teams to safeguard customer data, enhance data privacy, and ensure secure customer interactions. Contribute to the company's efforts to prevent fraud and manage security incident communications to maintain trust with customers. Stay up-to-date on the latest cybersecurity trends, threats, and security technologies to continuously improve the organization's security stance. Collaborate with IT and other departments to establish a security-focused culture across the company. Develop and maintain documentation related to security policies, procedures, and incident response plans. Stay up to date on emerging cybersecurity threats and vulnerabilities and proactively recommend and implement countermeasures to mitigate risks. Foster security awareness and monitor security policy implementation Requirements Bachelor's degree in Computer Science, Information Security, or a related field. Master's degree or cybersecurity certifications (e.g., CISSP, CISM, CEH, TOGAF) are a plus. A minimum of 10 years of experience in information security or cybersecurity. Strong understanding of information security principles, best practices, and industry standards. Experience with implementing and managing security protocols, cybersecurity tools, and technologies. Familiarity with compliance requirements and standards such as ISO 27001, GDPR, and PCI DSS. Ability to identify security vulnerabilities and risks, as well as implement preventive and corrective measures. Knowledge of secure software development life cycle (SDLC) practices. Excellent problem-solving skills and the ability to work in a fast-paced, high-pressure environment. Strong communication and interpersonal skills to collaborate with diverse teams and educate non-technical stakeholders on security-related matters. Incident response and crisis management experience. Working Conditions: The role may require availability outside of standard business hours to respond to security incidents and maintain critical security measures. Benefits A supportive, dynamic, and collaborative work environment. Exceptional opportunities for professional and career advancement. Engagement with the leading provider of roaming services, catering to global Mobile Network Operators as clients. For more information, please visit www.nextgenclearing.com. Private Health Insurance Training & Development