Job
Description
Role - Senior technical consultant (L3) - Device42 Years of Experience - 7 to 12 years Location - Pune Technical Expertise: Demonstrates deep understanding and expertise in Device42's ADDM platform (but not limited to), including its features, capabilities, and limitations. Configures and maintains automated discovery jobs and associated scheduling. Problem Solving: Identifies, analyzes, and resolves complex technical issues related to ADDM platforms, often collaborating with other SMEs, Client resources, and vendors to remediate discovery job errors. Solution Implementation: Develops and implements long-term solutions to address recurring issues and improve the overall performance and stability of the ADDM platform. Participate in business development efforts for ADDM opportunities including assisting or leading POC s and demos, project scoping, and proposal development. Configuration and Maintenance: Creates, configures, and maintains ADDM platform configurations, automated discovery jobs, and associated scheduling to meet specific client requirements. Client Interaction: Works directly with clients to understand their needs, gather requirements, and ensure accurate development and validation of affinity groups and business applications within the ADDM platform. Reporting and Documentation: Generates standard and custom reports to support project deliverables and maintain detailed documentation of configurations and solutions. Knowledge Sharing: Serves as a subject matter expert, providing guidance and support to other team members and stakeholders, potentially participating in training and knowledge sharing initiatives. Project Leadership: May lead ADDM workstreams, including project planning, status reporting, coordination of Client and internal resources, and adherence to project timelines. Experience with other platforms such as Flexera Foundation/Cloudscape, ServiceNow Discovery/MID, AWS Migration Evaluator, Microsoft Azure Migrate, and/or Google StratoZone is also highly preferred. Experience with other systems of record such as ServiceNow CMDB, LeanIX, Confluence, Jira, SolarWinds, Datadog, Dynatrace, etc. are also important skills used in the delivery of ADDM services. Knowledge of ITSM and ITOM processes including CMDB. Understanding of authentication technologies such as Active Directory, LDAP, TACACS, CyberArk, etc. Basic understanding of Linux/Unix shell commands. Understanding of networking topics including IP Addressing, TCP/UDP Ports, TCP/IP Protocols, load balancers, firewalls, NAT, etc. Ability to troubleshoot a network connection by using ping, traceroute, netstat and other commands. Understanding of common application architectures and components (database, middleware, web, etc.) Basic understanding of IaaS/PaaS cloud computing. Experience and/or familiarity with AWS, Azure, Google are a plus. Ability to manipulate and analyze large data sets in Microsoft Excel and Microsoft PowerBI for data visualizations. Ability to communicate technical concepts to business leaders using verbal communication and visual aids such as PowerPoint or PowerBI. Show more Show less
