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Bell Techlogix India
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Senior Systems Engineer

Senior Systems Engineer

Bell Techlogix India

5 years

0 Lacs

hyderabad telangana india

Posted:19 hours ago| Platform:

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Skills Required

stability integrity support linux server management patching compliance leadership communication provisioning configuration resolve maintenance dhcp authentication controller ldap saml powershell automation patch wsus reporting backup checks restore retention storage netapp monitoring network troubleshooting analysis service escalation certification technology certifications vmware ansible

Work Mode

On-site

Job Type

Full Time

Job Description

SUMMARY:

The Senior Systems Engineer is responsible for ensuring the stability, integrity, and optimal performance of enterprise infrastructure systems that support core IT operations. The role focuses on Windows and Linux server management, Active Directory, patching compliance, and system health, while maintaining ITSM standards and driving operational excellence.This position requires strong technical expertise, leadership in daily operations, and the ability to independently manage client communication and decisions with minimal supervision.

Essential Functions

Administer and maintain Windows and Linux servers, ensuring consistent uptime, performance, and system integrity.
Perform system provisioning, patching, configuration, and decommissioning.
Monitor system health, performance, and capacity; resolve incidents and requests promptly.
Handle firmware updates and coordinate planned maintenance activities.
Manage Domains, Forests, Users, Groups, and Group Policies.
Administer DNS/DHCP, authentication, and domain controller operations.
Integrate third-party applications via LDAP or SAML as required.
Utilize PowerShell for administrative automation and process efficiency.
Manage and execute patch cycles using WSUS or equivalent tools.
Ensure compliance with patching SLAs and address non-compliance remediation.
Provide compliance reporting and contribute to vulnerability management initiatives.
Perform daily backup health checks, troubleshoot failures, and rerun failed jobs using Commvault.
Execute restore requests, firmware updates, and retention validations.
Conduct daily storage health checks and manage NetApp storage performance and capacity.
Use observability and monitoring tools for proactive event handling.
Perform basic network troubleshooting related to connectivity or system performance.
Support incident response, root-cause analysis, and documentation.
Lead weekly operations meetings and participate in Monthly/Quarterly Business Reviews (MBR/QBR).
Prepare and present operational decks and Change Advisory Board (CAB) updates.
Maintain ITSM SLAs, ticket aging, and process compliance metrics.
Create, update, and manage Knowledge Base (KB) documentation.
Ensure adherence to contractual scope under the Unified Service Platform (USP).
Act as the escalation lead for Tier 1 engineers and maintain service delivery continuity.

Required Education, Certification Experience, And Skills

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications (preferred, Not Mandatory)

Microsoft (MCSA, MCSE – legacy equivalents acceptable)
CompTIA (Network+, Security+)
VMware (VCP)
Minimum 5 years of experience in enterprise server and infrastructure administration.
Proven expertise in:
Windows & Linux Server Management
Active Directory Administration
System Patching (WSUS)
Backup & Storage (Commvault / NetApp) - preferred
Familiarity with Ansible for automation (preferred).
Experience managing ITSM processes and SLA-driven operations.

Soft Skills & Attributes

Excellent communication and client-handling skills; ability to lead reviews independently.
Strong ownership mindset and decision-making capability with minimal supervision.
Organized, detail-oriented, and adaptable in dynamic enterprise environments.
Ability to support Tier 1 escalations.

Conditions Of Employment

Must pass background check
Must pass pre-employment drug test
Maintain proper certification levels

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Senior Systems Engineer