Senior Sales Coordinator

Job Title: Senior Sales Coordinator

Industry: Plastic Manufacturing

Location: Mumbai HO

Experience Required: 8-10 Years in Sales Coordination / Sales Support (Preferably in Manufacturing / Plastic Industry)

Job Summary:

Senior Sales Coordinator

Key Responsibilities:

• Act as the primary point of contact between customers, sales team, and production/dispatch departments.
• Coordinate sales orders, quotations, and agreements ensuring accuracy and timely processing.
• Monitor order status, delivery schedules, and inventory availability to meet customer requirements.
• Maintain and update customer databases, price lists, and sales records in ERP/CRM systems.
• Support sales managers with data analysis, MIS reports, and sales performance tracking.
• Ensure all documentation (invoices, purchase orders, delivery challans, etc.) is accurate and complete.
• Handle customer queries, complaints, and service requests with professionalism and efficiency.
• Coordinate with logistics and dispatch teams for timely delivery and shipment planning.
• Assist in preparing sales forecasts, budgets, and pipeline reports for management review.
• Contribute to process improvements for better customer experience and sales efficiency.

Requirements:

• Bachelor’s degree in Business Administration, Commerce, Marketing, or related field.
• 8-10 years of proven experience as a Sales Coordinator, preferably in the

  plastic manufacturing / industrial products sector

  .
• Strong knowledge of sales order management, inventory control, and dispatch processes.
• Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM systems.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Preferred Skills:

• Experience in coordinating with B2B clients and channel partners.
• Ability to prepare detailed reports and support strategic decision-making.

Contact us: hrho@narendrabags.com