The role involves order processing and handling customer complaints. It also requires coordination with other departments such as Quality Control, Production, and Store. You will be responsible for ISO audit documentation and handling customer audits. Familiarity with export documentation is desirable. Handling customer inquiries, maintaining product and customer masters, and gathering information from clients are key responsibilities. Additionally, the role involves managing social media accounts. This is a full-time position with benefits including Provident Fund. The job requires working day shifts in Mumbai Suburban, Maharashtra. A minimum of 2 years of work experience is preferred. Proficiency in English is also preferred.,
Role Overview: As a part of this role, you will be responsible for order processing, customer complaint handling, and coordinating with various departments such as Quality Control, Production, and Store. In addition, you will oversee ISO audit documentation and manage customer audits. Familiarity with export documentation is considered beneficial. Your key responsibilities will include managing customer inquiries, maintaining product and customer masters, and collecting information from clients. Key Responsibilities: - Process orders and address customer complaints - Coordinate with Quality Control, Production, and Store departments - Manage ISO audit documentation and handle customer audits - Familiarity with export documentation - Handle customer inquiries and maintain product/customer masters - Gather information from clients Qualification Required: - Minimum of 2 years of work experience preferred - Proficiency in English preferred Company Details: (if available) N/A,