Senior Product Owner

The Sr. Product Manager will support Randstad Enterprise’s Global Initiatives and help support innovation and growth across all of our lines of business, with a major focus on coaching and outplacement businesses. The role is both strategic and tactical. You need to be able to see and sell the big picture while keeping track of all the details, so your product features are delivered on time and to specifications. You will develop user-centric solutions for different user personas by understanding the RiseSmart job search methodology and conducting user & market/competitive research. You will take new Randstad Enterprise features and solutions from conception to implementation and will serve as the product expert while working closely with job seekers, employees, customers, designers, UX, engineers, operations, sales & marketing and business stakeholders around the world.

Responsibilities:

• Understanding and leading analyses of the competitive environment, customers and product metrics to determine the right set of features to drive engagement and usage on Randstad Enterprise’s products
• Building products that impact both enterprise and end user (b2b and b2b2c)
• Identifying customer needs through customer research and insights
• Leading the ideation and launch of new features and products for internal and external audiences around the world
• Working closely with global business stakeholders and implementation managers to ensure that our solutions address the individual business needs of each country, for internal as well as external facing products
• Working cross-functionally and with the Product Development team (UX designers, engineers, support, documentation, training team and other related functions) to bring features market
• Clearly communicating product benefits to our users and internal stakeholders
• Contributing to product processes and product strategy
• Integrating findings from usability studies, user research and market analysis into actionable user stories
• Driving the agile product development process
• Analyzing metrics that inform the success of products and making changes where necessary to improve product outcomes
• Create low-fidelity mockups using Balsamiq or other similar tools; Write user stories with detailed acceptance criteria to develop a groomed backlog
• Ability to flex hours two days per week to ensure global time zone coverage for the team

Key stakeholders

• Engineering
• Delivery teams globally
• Product Advisory Team
• Support Team
• Reporting
• Training teams

Job Requirements:

• Bachelor's Degree in Computer Science or related discipline from an accredited College/University • Master’s degree in Business is a plus
• 9+ years of product management experience in the B2B or B2C space, including demonstrated experience developing new software features and enhancements for innovative products
• 3+ years of practical experience working in an Agile development environment
• Must have experience working with either CRM/ERP/HCM/HRIS systems
• Must have experience using Jira
• Flexibility to be a generalist Product Manager, taking on different areas of the product as the need arises
• Global product experience is required to include working with global stakeholders.
• Prior working experience with HR Technology or HCM is a plus
• Prior experience working with Product Board is a plus.

Competencies:

• Understanding of user centered design principles such as journey mapping, persona identification, pain statements, user experience
• Experience working on global teams in multiple time zones and multiple cultures is preferred.
• Hands-on experience with analytics and tracking web applications is a plus
• Collaborative, team oriented, positive and flexible attitude
• thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly and prioritize tasks well in a fast moving environment.
• works without supervision and is a self-starter and highly driven to get the best solution
• takes an active interest in engaging with internal stakeholders for internal facing features and products

Randstad Enterprise Key competencies

• works independently to apply comprehensive understanding of the business environment and objectives set for the team to develop solutions while providing guidance and training to others
• proposes and takes action to increase the quality of products and services
• drive for results
• shows drive and determination to meet short- and long-term goals
• calculates return on investment
• asks for feedback and takes action for improvement
• customer focused
• identifies and meets the needs of internal and external customers

Job specific competencies

• thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, innovates and generates new insights; for example, creating new ideas that are not obvious to others
• influencing different stakeholders within the matrix
• works without supervision and provides technical guidance when required, then
• acts proactively to avoid problems or identifies and takes advantage of opportunities
• work as part of a team incorporating ideas from others that lead to the best solutions while simultaneously demonstrating the ability to let go of one’s own ideas in service of the best solutions when necessary

The role needs to be based in: Pune, India - with 2-3 days on-site in the Randstad office