Job Title: Organizational Change Manager – Salesforce Sales Cloud Modernization Location: Pune or Bangalore, India. Work time zone: IST hours with some flexibility for meetings Work mode: Hybrid 3 days per week Duration: 6 months contract with possible extension Working hours: 8 hours per day (40 hours per week) Introduction: We are seeking a strategic and people-focused Organizational Change Manager to lead our change management efforts for the Salesforce Sales Cloud modernization program. This pivotal role is crucial to ensuring the successful adoption of new processes, tools, and ways of working across our global sales organization. As an Organizational Change Manager, you will be a key partner to business leaders, sales teams, and technical project teams, translating business goals into effective change strategies, driving stakeholder engagement, and ensuring that changes are embraced, adopted, and sustained across the organization. Roles and Responsibilities: Design and implement comprehensive change management strategies and plans to support the rollout of new Salesforce capabilities and processes. Engage with stakeholders at all levels to understand their needs, surface concerns, and tailor change activities that build trust and alignment. Lead communication and engagement initiatives, including newsletters, stakeholder briefings, change impact assessments, and leadership messaging. Collaborate with training and enablement teams to develop and deliver learning programs, user guides, and onboarding experiences that ensure smooth adoption. Facilitate readiness assessments, listening sessions, and change impact workshops to assess the organizational impact and build local champions. Develop tools and frameworks to measure adoption, sentiment, and readiness, using both quantitative and qualitative methods to continuously improve. Act as a liaison between technical implementation teams and business units to ensure change impacts are understood and appropriately addressed. Partner with agile delivery teams to align change activities with delivery timelines, release plans, and business readiness checkpoints. Qualifications: 5+ years of experience in organizational change management, business transformation, employee engagement, or related roles. Proven experience supporting enterprise CRM transformations, ideally within a sales or customer-facing organization. Strong interpersonal and facilitation skills, with the ability to build relationships and influence without authority. Experience applying structured change methodologies (e.g., Prosci, ADKAR, Kotter) in fast-paced, global environments. Excellent written and verbal communication skills, including the ability to craft clear, engaging, and tailored messages for diverse audiences. Demonstrated ability to work cross-functionally with business leaders, sales teams, and technical stakeholders. Nice-to-Have Qualifications: Exposure to Salesforce Sales Cloud or similar CRM platforms. Experience supporting sales enablement or go-to-market functions. Familiarity with digital adoption platforms such as WalkMe, Whatfix, or Salesforce In-App Guidance. Change management or project management certifications (e.g., Prosci, PMP). Understanding of open-source culture, collaborative working model, and product portfolio. Tools and Technologies: Proficiency in Salesforce Sales Cloud and enterprise CRM platforms. Familiarity with digital adoption platforms such as WalkMe and Whatfix. Experience with open-source technologies and collaborative tools. Competence in using change management frameworks and tools to drive adoption and engagement. Show more Show less

Title - .Net Developer Type - Contract Location - Onsite , Chennai Roles and Responsibilities: Provides application software development services or technical support, typically for a defined project. Develops program logic for new applications, modify, and analyze existing application logic. Codes, tests, debugs, documents, implements, and maintains software applications. Under general supervision, and occasional direct supervision, performs assignments requiring experience and knowledge of standard concepts within their field. Displays core job competencies by analyzing possible solutions using standard procedures while developing advanced skills. Skills required for this job are typically acquired through the completion of an undergraduate degree and 8+ years of experience, or equivalent work experience in lieu of degree. Job Responsibilities • Displays core job competencies by analyzing possible solutions using standard procedures while developing advanced skills • Under general supervision, and occasional direct supervision, performs assignments requiring experience and knowledge of standard concepts within their field • Develops program logic for new applications, modify, and analyze existing application logic. Codes, tests, debugs, documents, implements, and maintains software applications • Provides application software development services or technical support, typically for a defined project • Responsible for key system design and integration decisions around tools, processes, and practices enabling teams to apply DevOps practices Job Qualifications • Minimum five to eight (5-8) years of experience in Systems Development • Solid proven experience of development using C# and .NET Framework 2.0-4.x and DOTNET 6/8, including experience with Visual Studio • Knowledge developing ASP. NET Web Forms, MVC and Restful APIs • Minimum four (4) years of experience developing enterprise-level Blazor applications • Experience managing code and dependencies in Azure DevOps, GIT along with other Configuration management best practices. • Experience configuring code repositories, pipelines and releases in Azure DevOps • Experience with Azure resource management using ARM templates, Terraform templates and Azure APIs. • Provide technical operational support of Net implemented solutions • Create solution technical designs, to maintain code base for enhancements and fixes, including review of requirements specifications and preparation of technical specifications, estimates, unit testing, code reviews and associated technical documentation • Work in an Agile environment required • Produce and maintain documentation for supported systems including architecture diagrams, technical specifications, and detailed design documents • Will be expected to take responsibility for the quality of their work through thorough testing • Experience with Test Driven Development using Nunit or XUnit preferred • Analysis and debugging of production incidents • Maintain and improve system availability, performance, and functionality • Be responsible for system installations, upgrades, and patches • Demonstrated ability to work in matrix team environments, including strong stakeholder interface capabilit Show more Show less

Title - SAS Data Engineer Type - Contract Location - Remote Roles and Responsibilities: - Lead the migration of code and processes from SAS to Databricks, ensuring seamless integration and functionality. - Develop, test, and optimize PySpark and Python code within the Databricks environment to improve performance and efficiency. - Design and implement data pipelines and workflows using Databricks notebooks and job clusters. - Schedule and manage jobs in Databricks to ensure timely data processing and availability. - Collaborate with the portfolio analytics team to understand data requirements and deliver solutions that meet business needs. - Mentor junior analysts, providing guidance and training on best practices in data engineering and the use of Databricks. - Prepare and present training materials, starting with a general introduction to the position and its responsibilities. - Utilize version control systems, such as GitHub, to manage and document code changes effectively. - Work with Snowflake and Snowpark to write complex, optimized queries across large datasets. - Employ Airflow scheduler for orchestrating and automating complex data workflows (preferred). Qualifications: - Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. - Minimum of 5-8 years of hands-on experience in Databricks workspace, Databricks notebooks, and job clusters. - Strong experience in PySpark and Python coding within the Databricks environment. - Proven experience in performance tuning and optimizing code in Databricks. - Familiarity with SAS and experience supporting migration to Databricks. - Strong working knowledge of Snowflake and Snowpark for data querying and manipulation. - Experience with version control systems, particularly GitHub. - Experience with Airflow scheduler is preferred. - Excellent problem-solving skills and attention to detail. - Strong communication skills, with the ability to mentor and train junior team members. Tools and Technologies: - Databricks - PySpark - Python - Snowflake and Snowpark - GitHub - Airflow (preferred) - SAS (for migration purposes) Show more Show less

Title - MDM Architect Location - Remote Type - Contract Key Responsibilities: · Lead the architecture, design, and implementation of Informatica MDM solutions, focusing on customer and product master data domains. · Define and drive MDM strategy, standards, and best practices across the organization. · Collaborate with business and IT stakeholders to identify MDM needs and translate them into scalable, enterprise-grade solutions. · Provide technical leadership and guidance for MDM configurations, customizations, match/merge rules, data stewardship workflows, and integration patterns. · Oversee MDM tool management including performance tuning, version upgrades, and patching. · Design and maintain MDM data models and metadata standards. · Ensure data governance, quality, lineage, and security policies are implemented effectively. · Mentor and support MDM developers, analysts, and data stewards. · Stay abreast of industry trends and tools to continually enhance the MDM platform. Qualifications: · 10+ years of experience in Data Management or related fields, with at least 5 years in Informatica MDM. · Proven experience with Customer and/or Product MDM implementations. · Deep understanding of MDM architecture, match/merge logic, hierarchy management, data stewardship, and governance frameworks. · Hands-on experience managing the Informatica MDM Hub and associated components. · Strong knowledge of data integration techniques and experience with ETL tools. · Solid understanding of data modeling, relational databases, and metadata management. · Experience with cloud environments (e.g., AWS, Azure, GCP) and hybrid MDM deployments is a plus. · Excellent communication skills and ability to lead cross-functional teams. Preferred Certifications: · Informatica MDM Certification · TOGAF, DAMA, or other data architecture/governance-related certifications Show more Show less

Job Title: Rulestream Technologist Type - Contract Location - Remote Responsibilities: - Lead the automation of the engineering design process using Rulestream, focusing on creating a robust automation platform for dry gas seals. - Collaborate with engineering and product management teams to integrate all design work into Realstream, developing new user interfaces as necessary. - Drive the automation of 3D modeling processes to enhance product visualization and accelerate development timelines. - Manage the complete data flow from order receipt to order fulfillment, ensuring accuracy and efficiency. - Customize Rulestream applications to meet specific client requirements, handling product variations and options to devise the final product configurations. - Maintain and upgrade the Rulestream environment to ensure it is up-to-date with the latest features and security patches. - Provide technical support and training to other team members and stakeholders as needed. Qualifications: - Bachelor's degree in Engineering, Computer Science, or a related technical field. - Minimum of 4 years of hands-on experience with Rulestream, with a comprehensive understanding of its capabilities and deployment. - Solid experience in Product Lifecycle Management (PLM) processes and systems. - Familiarity with 3D CAD software and engineering design principles. - Excellent problem-solving skills and the ability to think critically. Desired Skills: - A customer-centric approach with the ability to tailor solutions to individual client needs. - Strong communication and interpersonal skills for effective client-facing interactions. - Ability to manage multiple projects simultaneously with a high degree of autonomy. - Experience with automating engineering processes, specifically for dry gas seals, is highly advantageous. - Familiarity with Realstream for creating automation platforms is a plus. Tools: - Proficiency with Rulestream and Realstream for engineering automation. - Experience with PLM tools and systems. - Knowledge of 3D CAD software for modeling and design. - Proficiency in Microsoft Office Suite for reporting and documentation. Show more Show less

Title - Oraganisational Change Manager Type - 6 month contract Location - Hybrid Bangalore Key Responsibilities: Design and implement comprehensive change management strategies and plans to support the rollout of new Salesforce capabilities and processes. Engage with stakeholders at all levels to understand their needs, surface concerns, and tailor change activities that build trust and alignment. Lead communication and engagement initiatives , including newsletters, stakeholder briefings, change impact assessments, and leadership messaging. Collaborate with training and enablement teams to develop and deliver learning programs, user guides, and onboarding experiences that ensure smooth adoption. Facilitate readiness assessments , listening sessions, and change impact workshops to assess the organizational impact and build local champions. Develop tools and frameworks to measure adoption, sentiment, and readiness , using both quantitative and qualitative methods to continuously improve. Act as a liaison between technical implementation teams and business units to ensure change impacts are understood and appropriately addressed. Partner with agile delivery teams to align change activities with delivery timelines, release plans, and business readiness checkpoints. Required Skills & Qualifications: 5+ years of experience in organizational change management , business transformation, employee engagement, or related roles. Proven experience supporting enterprise CRM transformations , ideally within a sales or customer-facing organization. Strong interpersonal and facilitation skills, with the ability to build relationships and influence without authority. Experience applying structured change methodologies (e.g., Prosci, ADKAR, Kotter) in fast-paced, global environments. Excellent written and verbal communication skills, including the ability to craft clear, engaging, and tailored messages for diverse audiences. Demonstrated ability to work cross-functionally with business leaders, sales teams, and technical stakeholders. Nice-to-Have Qualifications: Exposure to Salesforce Sales Cloud or similar CRM platforms (Highly preferred) Experience supporting sales enablement or go-to-market functions . Familiarity with digital adoption platforms such as WalkMe , Whatfix , or Salesforce In-App Guidance. Change management or project management certifications (e.g., Prosci, PMP). Understanding of Red Hat’s open-source culture , collaborative working model, and product portfolio.

Title - Healthcare Business Analyst Type - Contract Location - Remote Related experience: 5+ years as a business analyst partnering with IT to define and deliver customer-centric tools (technical-oriented business analyst). 5+ years of experience partnering customer/member facing teams – call center, service experience, or clinical / population health. 5+ years of experience in the healthcare industry. Desktop / CRM application implementation, including project planning, business requirement management, business analysis and continuous improvement; MS Dynamics 365 experience preferred. Involvement in delivering large scale customer-centric initiatives, documenting business processes and supporting change management. Experience with related / integrated technology platforms (e.g. Genesys / telephony, campaign management, AI, etc.). Excellent communication, prioritization, problem solving, and decision-making skills Excellent written and oral communication skills. Strong interpersonal skills, including excellent presentation and facilitation skills. Self-starter, quality and service oriented-minded; works with little supervision. Strong organizational skills; Ability to multi task Able to adapt to changes in priorities and assignments quickly and efficiently; flexible with project assignments. Ability to establish continuity and translate between business and technology teams – Inculding ability to decompose business needs into technical solutions and translate technical capabilities into user / business workflows. Ability to review CMS guidance and translate requirements into technical specifications. Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals. Excellent critical thinking and problem-solving ability. Ability to appropriately maintain confidentiality.

Role: Business Analyst Clinical Health Duration: starts with 6 months will go longer term Fulltime contract (40 hours per week) Summary: Act as liaison among stakeholders to elicit, analyze, define, and document requirements.Refine processes and enable tools/technology to deliver on business needs. Collaborate with technical teams and solution architects to produce both functional and technical requirements, specifications and solution designs. Responsibilities: Process Mapping & Optimization : Map current state (as-is) business processes; Identify challenges and opportunities. Work with business stakeholders & product owners to establish future state (to-be) processes. Partner across the organization to support change management & operationalize new business processes in tandem with tool implementation – training, policies & procedure update, reference documentation, hints, tool workflows, etc. Requirements Definition & Documentation: Collaborate with business stakeholders and product owner to define and document business & user requirements – through shadowing associates, interviews, working sessions, follow-ups. Use process mapping to inform. Translate business needs into detailed user stories and establish clear acceptance criteria. Support the grooming & prioritization of user stories to ensure alignment with business goals & end-user needs. Impact Analysis & Technical Integrations: Partner across the organization to ensure delivery of end-to-end solutions. Identify requirements / user stories for other product/technical teams. Partner to ensure holistic designs, complete business solutions and technical integrations (with other systems, tools, technology). Identify impacts and/or gaps that will need to be remediate, including risks. Work with technical & solution architects to ensure appropriate technical integrations in place to support holistic solution & minimize potential solution gaps / delivery risks. Change Management & User Feedback: Engage end users to solicit input to inform requirements, design and ensure optimal usability and adoption of the solution. Provide support to help operationalize new capabilities – including identification of impacts to support development of training / upskilling, policies and procedures (P&Ps), support documentation, as well as go-live support model to support end users. End User Support: Engage with business super users to support UAT, test script creation, issue reporting / resolutions, updates to knowledge tool(s) / P&P, go-live preparations, and go-live support / post-production support. Related experience: 5+ years as a business analyst partnering with IT to define and deliver customer-centric tools (technical-oriented business analyst). 5+ years of experience partnering customer/member facing teams – call center, service experience, or clinical / population health. 5+ years of experience in the healthcare industry. Desktop / CRM application implementation, including project planning, business requirement management, business analysis and continuous improvement; MS Dynamics 365 experience preferred. Involvement in delivering large scale customer-centric initiatives, documenting business processes and supporting change management. Experience with related / integrated technology platforms (e.g. Genesys / telephony, campaign management, AI, etc.). Excellent communication, prioritization, problem solving, and decision-making skills Excellent written and oral communication skills. Strong interpersonal skills, including excellent presentation and facilitation skills. Self-starter, quality and service oriented-minded; works with little supervision. Strong organizational skills; Ability to multi task Able to adapt to changes in priorities and assignments quickly and efficiently; flexible with project assignments. Ability to establish continuity and translate between business and technology teams – Inculding ability to decompose business needs into technical solutions and translate technical capabilities into user / business workflows. Ability to review CMS guidance and translate requirements into technical specifications. Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals. Excellent critical thinking and problem-solving ability. Ability to appropriately maintain confidentiality.

Job Title: Salesforce Platform Architect Type - Contract Location - Remote Introduction: We are seeking an experienced Salesforce Platform Architect to join our dynamic team. This role is pivotal in driving the technical strategy and architecture of our Salesforce platform, ensuring it aligns with our organizational goals and enhances our customer relationship management capabilities. The successful candidate will play a crucial role in transforming our Salesforce environment, integrating it with other enterprise systems, and leading the migration from Salesforce Classic to Lightning. Roles and Responsibilities: - Define Salesforce Strategy and Architecture: Develop and maintain a strategic vision for the Salesforce platform that aligns with the organization's business objectives and enterprise architecture standards. - Lead Salesforce Implementations: Oversee the technical architecture for Salesforce projects, ensuring solutions are scalable, secure, and efficient. - Cross-Platform Integration: Design and implement robust integrations between Salesforce and internal systems such as ERP, marketing automation tools, and customer service platforms using APIs, middleware, and ETL tools. - Stakeholder Engagement: Collaborate with business leaders, product managers, and developers to gather requirements, provide technical guidance, and ensure projects align with business goals. - Governance and Standards: Establish governance frameworks, architecture guidelines, and best practices for Salesforce development, including data management and security protocols. - Continuous Improvement: Identify opportunities for platform enhancements and automation to improve sales, service, and customer experience processes. - Vendor Management: Coordinate with Salesforce and other technology vendors to leverage product capabilities and manage system upgrades. - Mentor and Lead Teams: Provide leadership and mentoring to technical and business teams, guiding them on Salesforce platform usage and development best practices. Qualifications: - Experience: 8+ years of overall experience in Salesforce, with at least 3 years in a Salesforce Architect role. - Expertise: Strong expertise in Salesforce Communities and Experience Clouds. - Integration Experience: Proven experience designing and implementing Salesforce integrations with other enterprise systems. - Technical Proficiency: Proficient in Apex, Visualforce, Lightning Framework, and Salesforce APIs. - Agile Methodologies: Experience working in Agile environments. - DevOps and CI/CD: Demonstrated expertise in DevOps practices and CI/CD processes. - Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Tools and Technologies: - Salesforce Platform (Apex, Visualforce, Lightning Framework) - Salesforce APIs - DevOps tools and CI/CD pipelines - Integration tools (APIs, middleware, ETL tools) - Agile project management tools Plusses: - CRM Analytics or Data Cloud experience. - Experience with data architecture, security, and governance frameworks for Salesforce platforms. - Salesforce Architect certifications. - Prior experience working in open source or technology-driven organizations.

Title - AI Engineer Type - Contract Location - Remote Roles and Responsibilities: - Design and implement AI solutions using LLMs for tasks such as summarization, question answering, and document understanding. - Build and optimize retrieval-augmented generation (RAG) pipelines by combining OCR and LLMs for unstructured document processing. - Integrate LLMs and OCR tools, such as Azure Document Intelligence and Tesseract, into scalable applications. - Preprocess scanned and digital documents using OCR to extract structured and semi-structured text for LLM input. - Perform prompt engineering and fine-tuning of LLMs to enhance accuracy and task-specific performance. - Evaluate and monitor LLM+OCR system outputs for quality, bias, and hallucination risks. - Collaborate with cross-functional teams to deliver AI solutions tailored to domain-specific needs. - Stay updated on the latest developments in foundation models, Agentic AI, and OCR technologies. Qualifications : - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. - 4+ years of experience in AI/ML, with a focus on LLMs and prompt engineering. - Proven ability to work independently, demonstrating initiative, ownership, and accountability across all phases of solution development. - Practical understanding of SAFe Agile methodologies, with experience delivering AI/ML solutions in cross-functional Agile teams. Tools and Technologies: - Hands-on experience with LLM frameworks such as LangChain and Semantic Kernel. - Strong understanding of vector search, embedding models, and semantic retrieval (e.g., FAISS, Pinecone, Azure Cognitive Search). - Proficiency in Python, with experience integrating APIs, function calling, regular expressions, and handling LLM outputs. - Deep expertise in prompt engineering, including few-shot prompting, prompt tuning, prompt chaining, and optimization techniques for task-specific accuracy and cost control. - Solid knowledge of RAG architectures and agent design patterns (e.g., tool use, memory, planning). - Experience with OCR technologies (e.g., Tesseract, Azure Document Intelligence) for document understanding and information extraction from scanned or image-based content. - Familiarity with LLM platforms and tools like Azure OpenAI, LLMOps. - Experience deploying LLM-based applications in cloud environments, with attention to performance, reliability, and scalability.

Role: Senior Program Manager Duration: 6+ months with extensions Location: 100% remote, Singapore OR India. Job Summary: As a Senior Program Manager, you will be the cornerstone of our Regulatory Team, responsible for the meticulous management of cross-functional licensing schedules, record-keeping, and compliance adherence. You will engage with an array of stakeholders, including Regulatory country leads, Technical Program Managers, Legal, Business, Ground Infrastructure, Engineering, and Export Control teams, ensuring cohesive and aligned efforts across multiple jurisdictions. Key Responsibilities: Develop and maintain complex licensing schedules, ensuring seamless progression toward service availability targets. Design and implement reporting tools to enhance transparency and facilitate program management. Automate compliance processes to ensure efficiency and accuracy in meeting licensing requirements. Interpret regulatory compliance mandates from licensing authorities, delegate responsibilities, and evaluate associated risks. Provide clear and precise communication, both written and verbal, to internal teams and external stakeholders. Drive process improvements and implement strategies to expedite business execution. Navigate through ambiguous situations, demonstrating initiative and problem-solving skills to maintain project momentum. Basic Qualifications: A minimum of 6 years in program management with a proven track record in guiding technical and business discussions and reporting to senior leadership. At least 3 years of experience specializing in Telecommunications regulatory affairs. Proficiency in project management tools, with an aptitude for leveraging data and metrics to enhance operations. Preferred Qualifications: In-depth understanding and experience with licensing telecommunications systems on a global scale. Familiarity with non-geostationary satellite communications systems. Bachelor’s degree in engineering, communications, or a related field. Expertise in utilizing and tailoring Smartsheet or equivalent project management software to meet project needs. Skills and Abilities: Detail-oriented with a strong capability to manage schedules and prioritize tasks effectively. Open to traveling approximately 15% of the time for business needs. Proven PMP certification is highly regarded. Exceptional communication skills, both verbal and written. Ability to work in a fast-paced environment without the expectation of overtime.