Senior Manager-Technical Process Management

When you join Verizon

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You'll Be Doing

Our industry is more competitive than ever, and to stay on top, we need to make sure were invoicing and collecting all the revenue weve earned. Thats where you come in. Youll lead the team that handles portfolio management function. Along with developing project strategies and driving execution, youll be crafting a great environment by providing transparency, direction, and feedback. Your contribution to our Consumer and Business VGS Tech teams will directly impact our employee engagement, productivity & efficiency and our ultimate success.

Portfolio Operations:

Includes hiring tracking, employee onboarding experience, employee recognition and related budget management, Employee Learning and Coaching coordination, hardware & software needs, timesheet, executive presentation preparation, weekly & monthly reporting, executive highlights and all administrative needs of the portfolio.

Budget, SOW and Vendor Management:

Tracking portfolio budget across capital and expense allocations, annual budget plan, monthly run rate and forecasting, coordination with product & platform teams, sourcing, vendor, third party teams, central PMO, finance teams, US finance, timely SOW renewals, tracking SOW spends, T&M hiring and tracking, alerting for budget overrun/underrun and licensing costs. The role demands strong financial acumen and is a must to qualify.

Project Management:

Employee and delivery program tracking. Example Science Graduate program management, high level milestone tracking for key business (CXO/CRO) programs and coordination, Senior Executive visits, employee clarity allocation, clarity utilization reporting and planning.

Employee Engagement Activities:

Space planning, coordination with GRE, 3rd parties, Employee All Hands, special recognition events, celebrations, employee wellness, #cultureforward initiatives, tracking employee and vendor feedback and actions. Experience in working with large employee and vendor organizations, strong empathy in dealing with individuals, humble and authentic leadership style are key skills for the role.The role will involve leading a small or mid-size team that can efficiently run these key functions for the portfolio. The role is strategic, similar to a chief of staff that involves strategizing, planning, execution of portfolio operations & employee engagement directly linked to the success of the business delivery and KPIs.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What We're Looking For

Leader who is adaptable - responsive to change, is persistent, is able to automate and use AI capabilities and highly motivated to succeed.

You'll Need To Have

• Bachelors degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• AI certifications and/or experience in applying, leveraging AI at work.
• Prior experience of leading large portfolio operations (200 employees and 500 vendors) and leading PMO teams.
• Expertise in using Google Enterprise suite, google/excel sheets, looker studio, PowerPoint presentations.
• Ability to analyze data, create reporting and insights, key findings, summaries and present POVs.
• Ability to extend support with few hours of overlap with US timing and weekends when needed.
  

Even better if you have one or more of the following:

• A master's degree.
  

If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above.

Where youll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

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Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

Locations:

• Hyderabad, India
• Chennai, India