Senior Manager – Human Resources

This person will play a crucial role in managing and overseeing key aspects of the human resources function within the organization. This includes Performance Management, Compensation & Benefits Management, Learning & Development and organizational design, structure, culture and employee engagement and relations. The ideal candidate should have a broad understanding of HR practices and adept at handling multiple HR tasks in a fast-paced environment. This person will be directly reporting to the CHRO.

Key Responsibilities:

1. Performance Management:

• Manage performance appraisal processes that includes annual goal setting, periodic performance assessments, annual performance calibration with the leadership team etc.

• Provide guidance and support to managers and employees on performance issues and development plans.

• Implement employee recognition programs to enhance employee engagement and retention.

2. Compensation and Benefits management:

• Assist in the administration of compensation and benefits programs.

• Provide guidance to Leadership on annual salary revision, manage the annual performance bonus pay-out and annual salary revisions.

• Address employee inquiries related to compensation and benefits.

• Job level / grade / designation restructuring experience

3. Learning and Development:

• Work with the stakeholders across the organization to Identify gaps in technical competencies and soft skills across different job roles within the organization.

• Implement various delivery methods including workshops, seminars, e-learning modules, and on-the-job training to cater to diverse learning styles.

• Coordinate with subject matter experts and external trainers to ensure high-quality delivery of technical and soft skills training sessions.

• Establish metrics to measure the effectiveness of training programs in enhancing employee performance and productivity.

• Conduct regular evaluations and gather feedback from participants, to continuously improve training initiatives.

• Promote awareness of training opportunities and encourage employee participation in professional development activities.

4. Organizational Culture and Employee Engagement

• Culture Development: Foster a positive organizational culture that promotes engagement, inclusivity, and productivity.

• Employee Engagement: Develop and implement strategies to measure and improve employee engagement and satisfaction.

• Communication: Ensure effective communication channels within the organization to keep employees informed and involved.

• Team Development: Facilitate team-building activities to improve collaboration and performance. 5. Organizational Design and Structure

• Structure Analysis: Assess and design organizational structures that support business goals and improve efficiency.

• Role Definition: Clearly define roles and responsibilities to ensure clarity and accountability within the organization.

6. Employee Relations

• Policy Development: Develop and enforce HR policies and procedures that support organizational development goals.

• Compliance: Ensure that the organization complies with labour laws and regulations.

Qualifications:

• Bachelor’s degree in business administration or related field with a PG degree in HR from a reputed institute.

• Minimum of 8 to 10 years of HR generalist experience, preferably in the IT/ITES industry.

• Strong knowledge of Labour laws. • Excellent computer skills especially in MS Office – PowerPoint Excel and Word.

• Exposure to HRMS tool • Understanding of LMS and other training tools will be an advantage. Personal Attributes:

• High level of professionalism and integrity.

• Strong problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Adaptability and ability to thrive in a fast-paced environment.

• Excellent interpersonal, communication and presentation skills.

• Strong organizational and multitasking abilities.

• Ability to handle confidential information with discretion.

• Ability to work collaboratively across departments and levels of the organization