Position
The Opportunity...
At Moët Hennessy, We Don't Just Create Exceptional Experiences – We Live Them.
For generations, our 27 Maisons, including Dom Pérignon, Veuve Clicquot, and Hennessy, have defined luxury. Now, it's your turn. Imagine a career fuelled by passion and creativity, where you redefine what's possible. We seek individuals who thrive in collaborative environments, sharing our love for craftsmanship, elegance, and integrity. We celebrate diversity and the pursuit of excellence.Reporting to the Regional Director,
Senior Key Account Manager
will be responsible for developing the distribution and profitability of all key accounts within Travel Retail India. This includes building strong partnerships with key Purchasing Directors/Managers and local top management to monitor and enhance the distribution and retail visibility of the MH portfolio.A critical aspect of this role involves possessing extensive knowledge of key travel retail segments and ensuring that the commercial and marketing strategy aligns with budget targets, ultimately achieving the sales and profitability levels set by MH Global Travel Retail.
Job Responsibilities
How you will contribute…
BUSINESS DEVELOPMENT & KEY ACCOUNT MANAGEMENT
- Develop the business strategy to meet sales, value market share and profitability.
- Accountable for the business results (volumes, distribution, pricing, FTT/A&P expenses, Profit Contribution) and brands’ equity for her/his markets/channel.
- Prepare, propose, and implement brand plan and strategies by customer / region for each brand to achieve the agreed yearly commercial objectives.
- Lead Joint Business plan with key stakeholders of each travel retail operators, aligning on short, mid & long-term plans, to nurture longstanding partnerships for sustainable growth of MH.
- Manage commercial negotiations, marketing plans, investments, and partnerships for the MH portfolio, ensuring high-quality local execution.
- Achieve agreed profit targets in a healthy P&L, while fostering the MH Portfolio brands’ equity, awareness and desirability through the proactive and innovative management of allocated resources.
- Continuously look for, and assess, new business opportunities within the region (new brands listing, distribution expansion).
- Responsible for Pre-Budget/Budget/LE1/LE2/R&O
- Work collaboratively with TR ME & India Finance & Operations Business Partner
- Liaise and align with GTR counterparts in other regions and local domestic markets to support consistent strategies.
- Reporting: Mid-Month Forecast, Monthly Sales report, Key customer performance
- Business efficiency: optimize and monitor FTT/A&P/T&E budget monthly.
MARKETING, RETAIL & EDUCATION
- Partner with Marketing, Retail & Education team to drive the planning of all marketing initiatives, with a strong shopper focus, to engage travelers across multiple platforms from retail opportunities to digital to increase the awareness of our brands.
- Work with the marketing team to adapt marketing strategies and calendar to meet channel / operator’s needs.
- Work cross-functionally throughout the organization and region to ensure excellent execution of the sales plans.
- Identify and secure marketing opportunities with operators to boost sales, and drive strategy execution through clear KPIs, budgeted action plans, and performance tracking.
- Accountable for a consumer centric delivery of our brands, implementation of assortments per door, visual merchandising (planograms, signage etc..), flawless execution of activations and ensuring balanced stock on shelf.
- Direct, train, motivate and communicate with retail managers, supervisors, and Brand Ambassadors to ensure product knowledge training in place and to maximize performance; challenge and analyze effectiveness. Set targets, supervise, evaluate and review team efficiency.
- Market Intelligence: gather and analyze market information related to the industry (market size, domestic RSP, distribution, pricing, launch results, ranking) and propose ideas that drive market share and sell-in.
- Monitor competitors’ activities, pricing, sales, market trends, concessions, etc. and share information as appropriate.
- Monitor retail prices and ensure that regional price strategies are maintained.
- Develop and share best practices with the Organisation.
LOGISTIC / SUPPLY CHAIN
- Strong coordination and communication with MH Distribution Centers for APO planification
- Prepare latest forecasts to achieve agreed profit and financial goals
- Monitor stock level and customer forecast for all customer operations
- Payment/delivery: ensure proper service level to your customers
- Monitor Route to Market
Profile
We are looking for unique and amazing talent. Join us if you have…
- Minimum 7 years' experience in sales at international level ideally in Travel Retail and on Wines and Spirits Market
- International business negotiation skills
- Strong knowledge of key account management Middle East markets and Travel Retail
- Good team management skills (retail specialists)
- Able to influence and motivate teams who may not directly report to this position
- Solution and results driven, responsible and independent individual with high level of initiative
- Highly motivated and target driven, with strong analytical skills
- Excellent presentation and influencing skills combined with sound business acumen
- Highly collaborative, strong, and passionate team player with the ability to foster relationship
- Hands-on, solution-oriented, and creative skills.
- Willingness to take on responsibilities outside a defined job scope
Additional Information
When you join Moët Hennessy…
- You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group.
- You enter a world of possibility where career development opportunities across our 5 global regions and within the entire LVMH Group are unmatched.
- You join a passionate workforce within our internationally diverse and inclusive teams, exploring the rich heritage of our Maisons and shaping the next chapter of our story
- You discover our essential relationship with our terroirs and the soils that define our products. Through our Living Soils Living Together program, we are committed to regenerating soils, reducing climate impact, and empowering communities for a sustainable future.
- You will share in our passion for hosting, the art of living, and creating products that celebrate life’s most memorable milestones, always experienced through responsible tasting.
Ready for a world of possibilities? Discover Moët Hennessy today!
