Join Our Mission to Foster Prosperity in Asia
Are you ready to make a difference on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.
Organizational Setting and Reporting Relationship
While the position of Senior IT Officer (Automation) resides with the IT Finance and User Services Division (ITFS) within the Information Technology Department (ITD), you will be strategically assigned to India Resident Mission (INRM) within the South Asia Department (SARD).You will report to the Director of the IT Field Office Team and/or Designated International Staff located in HQ, Manila and coordinate leave plans and applications with designated staff in the Resident Mission.Your position title upon appointment is Senior IT Officer (Digital Solutions).
Your Role
As Senior IT Officer (Automation), you will develop Robotic Process Automation (RPA) solutions to enhance operational efficiency and support our digital transformation goals. You will ensure the successful execution of RPA programs by providing technical leadership, collaborating with IT, Infrastructure, Security, and Business teams, and identifying opportunities for process optimization and automation. You will oversee RPA solution architecture, system integration, issue resolution, and risk mitigation while ensuring compliance with security and governance standards. You will work with project managers, technical teams, and partners to lead ADB's automation strategy scale RPA adoption and provide sustainable automation solutions.
You Will
Strategy and Planning Contribute to the development of ADB's process optimization and RPA strategy aligned with business and digital transformation goals. Collaborate with IT, Infrastructure, Security, and Business teams to identify automation opportunities and propose solutions. Conduct feasibility studies and risk assessments to prioritize and recommend process optimizations for operational efficiency. Stay updated with new RPA technologies, best practices, and industry trends to enhance ADB's RPA framework, toolset, and automation capabilities. Work with the Automation Governance team to establish and maintain RPA roadmaps, ensuring sustainability, scalability, and continuous improvement of automation practices. Engage with partners to understand their automation needs, communicate automation strategies, and align expectations. Maintain relationships with internal and external partners, ensuring automation projects are aligned with priorities and contribute to enterprise-wide digital transformation efforts. Develop success metrics to measure the impact of process optimization and RPA, track progress, and ensure continuous improvement. Development and Platform Architecture - Develop scalable and efficient RPA solutions using industry best practices.
- Lead the end-to-end RPA development lifecycle, from process assessment and development to testing and deployment.
- Define RPA solution architectures, ensuring seamless integration with enterprise systems, databases, and third-party applications.
- Improve the RPA platform architecture, ensuring performance, scalability, security, and compliance with IT governance standards.
- Develop and document best practices, coding standards, and security guidelines for RPA solutions.
- Collaborate with Infrastructure and Security teams to improve hosting environments, enhance bot performance, and manage access controls.
- Recommend and implement RPA platform enhancements, including tool upgrades, AI/ML integration, and process intelligence capabilities.
- Work with business teams to analyze and refine workflows before automation, ensuring optimized and efficient automation outcomes.
- Provide technical leadership and mentorship to ensure adherence to industry standards, governance policies, and best practices.
- Help establish an RPA Center of Excellence (CoE) for governance, knowledge sharing, and continuous improvement.
- Operations and Support
- Manage deployment, monitoring, and maintenance of RPA bots to ensure stability, performance, and security.
- Troubleshoot and resolve bot failures while optimizing performance in collaboration with Infrastructure and Security teams.
- Implement change management, version control, and governance to ensure compliance and reliability of RPA solutions.
- Provide training and support to users and technical teams for a smooth adoption and continuous improvement.
- Monitor and work with Managed Services Providers to ensure RPA service providers meet contract deliverables, service level agreements, and budget plans.
- Assess automation performance, gather feedback, and implement enhancements through the RPA Center of Excellence (CoE).
You Will Need
- Bachelor's degree in information technology, computer science, engineering, or a related field, preferably with Master's degree or equivalent.
- At least 8 years of relevant work experience, with a focus on RPA development, process automation, or enterprise automation solutions, and at least 4 years of supervisory experience.
- At least 6 years of hands-on experience with RPA tools (e.g., Automation Anywhere, UiPath, Power Automate) and their integration with enterprise applications.
- Experience developing and deploying scalable RPA solutions.
- Experience in process analysis, business process optimization, and re-engineering to identify automation opportunities.
- Experience with RPA governance, security, compliance, and best practices.
- Experience analyzing complex technical and operational challenges and proposing data-driven automation solutions.
- Experience managing partners and communicating across IT, business, and governance teams.
- Experience managing vendors and leading technical teams to ensure successful automation deployments while observing best practices and development standards.
- Experience documenting and presenting automation strategies, ensuring clarity and understanding.
- Please refer to the link for ADB Competency Framework for Technical Local Staff grade 6.
Benefits
ADB offers a rewarding salary and a comprehensive benefits package . The salary will be based on ADB's standards and comparator markets, taking into account your qualifications and experience.
- Retirement plan
- Medical and health benefits
- Paid leave (including parental)
- Life and other insurance plans
- Staff development
Additional Information
This appointment is open to internal and external applicants.This position is funded by a temporary funding source (e.g., a trust fund, financing facility, or capital expenditure budget) and therefore, the renewal of the appointment and its duration are subject to the availability of the funding sourceThis opening is a local staff position. It is open only to nationals and residents of India.This is a fixed term appointment with option to renew, initially for a period of up to 3 years, or up to the Normal Retirement Date (NRD), whichever comes earlier, for the purpose(s) and conditions determined by ADB, in accordance with Administrative Order No. 2.01 (Recruitment and Appointment). After the initial fixed-term period, ADB may choose to renew the appointment for up to an additional 3 years or not renewed. This decision will be made in the overall interest of ADB, based on factors including but not limited to the requirement of Staff’s particular blend of skills and experience for the medium-term work program of the organizational unit, sufficient funding to cover the renewed period, and Staff’s performance and suitability for employment. There is no limit to the number of renewals up to NRD. However, this appointment is not convertible to a regular appointment.
About Us
Asian Development Bank (ADB) is an international development finance institution headquartered in Manila, Philippines and is composed of 69 members, 50 of which are from the Asia and Pacific region. ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. ADB combines finance, knowledge, and partnerships to fulfill its expanded vision under our Strategy 2030 .ADB only hires nationals of its 69 members .To view ADB Organizational Chart, please click here .ADB wants to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.Visit ADB Careers FAQ for more information.
Primary Location:
India Resident Mission-India-New Delhi
Department:
Information Technology Department
Division:
IT Finance and User Services Division, ITD
Staff Category:
Technical Local - Field Office
Position Level:
TL6
Job Posting:
18-Aug-2025, 5:34:31 AM01-Sep-2025, 9:29:00 PM
