Senior HR Professional

About the Role:

We are looking for a highly experienced and dynamic Senior HR Professional to manage and drive end-to-end HR functions in a shared services environment. The ideal professional will bring 15–20 years of expertise across General HR, HR coordination, payroll, compensation & benefits, and employee engagement, with proven leadership and team management skills. This role requires flexibility to support US working hours and the ability to partner with global stakeholders while ensuring seamless HR operations.

Key Responsibilities:

• Lead and manage the full spectrum of HR responsibilities including HR operations, payroll, compensation & benefits, and compliance.
• Design and execute employee engagement strategies to strengthen culture, motivation, and retention.
• Partner with leadership teams and business stakeholders in driving HR policies, workforce planning, and performance management.
• Oversee HR coordination, documentation, HRIS reporting, and analytics to ensure process efficiency and accuracy.
• Ensure statutory and labor law compliance for all HR activities.
• Act as a trusted advisor to employees, resolving escalations with professionalism and confidentiality.
• Collaborate with US-based HR and business leaders, aligning HR practices with global standards.
• Manage HR documentation, MIS reporting, HRIS data accuracy, and coordination across multiple HR processes.
• Lead, mentor, and develop HR team members to ensure delivery excellence and capability building.
• Partner with business leaders and shared service stakeholders to provide HR insights, solutions, and support in decision-making.

Skills & Competencies:

• Strong background in General HR, Payroll, Compensation, and Employee Engagement.
• Experience in Shared Services / GCC environment is a must.
• Excellent communication, stakeholder management, and leadership skills.
• Strong team management and mentoring abilities.
• Excellent leadership, team management, and mentoring skills.
• Strong interpersonal and communication abilities (both written and verbal).
• High degree of integrity, discretion, and professional judgment.
• Ability to work effectively in a fast-paced, matrix organization.
• High adaptability to US shift timings (3:00 PM – 12:00 AM) and global collaboration.
• Ability to balance strategic HR initiatives with day-to-day operational responsibilities.

Qualifications:

• Bachelor’s/master’s degree in human resources, Business Administration, or related discipline.
• 15 – 20 years of progressive HR experience, including senior generalist roles.
• Demonstrated experience in leading HR teams within shared services organizations.

What We Offer:

• Opportunity to work in a global shared services environment.
• Exposure to US stakeholders and business operations.
• Dynamic and inclusive work culture focused on employee growth and engagement.
• Opportunity to lead HR initiatives in a dynamic shared services environment.
• Be a part of a people-centric organization with a focus on employee growth and engagement.

Employee Benefits:

We take pride in offering a competitive benefits package that focuses on employee well-being, which includes:

• Comprehensive Group Health Insurance

  coverage.

• Outpatient Department (OPD) benefits

  for routine medical consultations.

• Dental treatment coverage

  for preventive and corrective care.

• Cashless hospitalization

  treatment across a wide network of hospitals.
• Additional employee engagement and wellness initiatives designed to support work-life balance.