Company Overview JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2B in annual revenue and 7,000 team members in 2021.The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpco.com for more details. JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. Key accountabilities and responsibilities: • To lead BPO F&A, Supply Chain and Sales Support delivery functions • Has knowledge and experience in Leading workforce of team members across multiple processes for international clients. • Has knowledge and worked in JD Edwards environment (advantage). • Understanding of accounting policies, statutory accounting principles and tax requirements • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in F&A, Supply Chain Delivery management. • Leadership skills in a multicultural environment managing Global/Regional Delivery • Proven experience in a global complex BPO environment, with strong delivery management. • Work with US onsite team to ensure staffing scales-ups, meet milestones and the SLAs are always met. • Conduct and develop data analysis, evaluate business needs, and deliver required reports on a recurring basis to provide insights against operational budget. • Ability to influence at senior business levels within the organization • Ability to bring innovation to challenges and to overcome problems and obstacles as they arise as well as act and produce desired outcomes with limited direction. • Strong relationship building, communication, and influencing skills. • Ability to bring innovation to challenges and to overcome problems and obstacles as they arise as well as act and produce desired outcomes with limited direction. Requirements: • At least 15+ years of experience in a service or a shared service, having strong expertise in managing multiple process for US or other international clients. • Current position must be Asst. Manager Delivery/Manager Delivery with strong experience in people management and delivery. • Worked in off shoring and managed project transitions along with strong experience in solutioning and stakeholder management. • Very strong accounting concepts and Ability to lead and manage a large team • Proficient with Microsoft Office Suite or related software and Accounting ERP Applications. • Ability to function in a fast-paced environment, with competing priorities and deadlines. • Strong analytical, assessment, and problem-solving capabilities. • Attention to details (at a supervisory level where the person has an eye for detail and can get into details as and when required) • Demonstrated experience in change management and continuous improvement best practices. • Ability to work well in high pressure situations to meet deadlines • Ability to multi-task and manage numerous simultaneous priorities • High energy, ownership of work and dedication and commitment to driving results • Master’s degree in administration is preferred. • Excellent communications skills and people management skills. • Willing to work during US hours. . Code of Ethics: JB Poindexter (India) Private Limited , requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.
Looking for Immediate Joiners Shift Timing: 3:00 PM - 12:00 AM IST Work From Office all five days Company Overview JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com for more details. JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. Position Overview Job Description: As a Compensation and Benefits Analyst, you will be responsible for developing and implementing a comprehensive compensation and benefits program that attracts, retains and motivates top talent for our India operations. In this role, you will be responsible for: Developing and implementing compensation and benefits policies and procedures that are competitive and compliant with local laws and regulations. Conducting salary benchmarking and analysis to ensure pay ranges are aligned with market rates. Developing job architecture and grading structures for new and existing positions. Managing the performance and delivery of the compensation and benefits team. Leading and managing the annual performance management cycle. Developing short-term and long-term incentive program. Creating best-in-class benefits portfolio. Working closely with HR and Finance to ensure the accurate administration of payroll, benefits, and equity programs. Creating and delivering compensation training for managers and employees. Developing and implementing employee communication strategies to ensure that our employees understand and appreciate the value of their total compensation package. Managing relationships with third-party vendors, including benefit providers and survey vendors. Qualifications: Bachelor's degree in business administration, HR, finance, or related field; MBA or master’s degree preferred. 4 to 6 years of experience in compensation and benefits. Experience in developing and implementing compensation and benefits strategies in India and US. Strong understanding of local laws and regulations related to compensation and benefits in India. Strong analytical and problem-solving skills with the ability to interpret and analyse data and make recommendations based on data insights. Ability to work effectively with cross-functional teams, including HR, Finance and Legal. Excellent communication skills, including the ability to communicate complex information to a variety of audiences. Experience managing third-party vendors and consultants. Strong leadership skills, with the ability to manage and motivate a team. Code of Ethics: JB Poindexter (India) Private Limited, requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.
Position Overview The Supply Chain Analyst develops new tools and processes to support J.B. Poindexter & Company’s supply chain goals and objectives. Responsibilities include the identification of opportunities through analysis, proposing sustainable solutions, and helping to implement key supply chain initiatives. Areas of concentration include Planning, Procurement, Supply Chain metrics, and Inventory Management strategy and execution. Essential Functions The Supply Chain Analyst conducts analysis with the goal of assisting in the improvement of the organization’s supply chain operations. The Supply Chain Analyst will interface with commodity managers, platform resources, and end-users in the execution of his/her duties and responsibilities: Analyze data from Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems for Business Unit (BU) compliance of Supplier catalog files, price lists, contracts, savings projects, and cost optimization. Analyze Supply Chain technology tools and reporting to standardize, simplify, and rationalize platforms, applications, processes, and services. Develop and maintain performance management scorecards, including metrics definition, target setting, and results measurement. Monitor, report, analyze, and forecast key drivers (from a supply chain perspective) that impact financial results. Must be proficient in MS Excel and extracting data from an assortment of systems to perform analysis and reporting. Work with Commodity Managers to analyze commodity cost drivers and to develop creative solutions to managing and reducing total cost of ownership. Coordinate and facilitate collection of information on commodity market factors (market intelligence), key influences. Develop supplier “should cost” and pricing models. Develop approaches for measuring and communicating commodity costs and performance on a regular basis. Identify and support implementation of supply chain improvement opportunities. Work on special projects as assigned by management. EDUCATION & EXPERIENCE A minimum of a bachelor’s degree in business or technical field. 6 – 8 years’ experience in supply chain, operations, finance or supply chain related role. Advance proficiency in MS Excel, including the ability to create formula‐based spreadsheets, sort and pivot data from multiple systems. Proficiency in MS Word and PowerPoint. Experience in utilizing Project Management methodologies to manage and execute projects. Experienced in statistical data analysis for efficient decision making and benchmarking of material flow. Extremely organized with excellent follow up. Strong verbal and written communication skills with ability to communicate at all levels of the organization and desire for continuous knowledge. Highly analytical with strong attention to detail and cost management focus. Ability to work both independently and in a team environment. Experience with Enterprise Resource Planning (ERP) system is a plus. ISM or APICS certification is a plus. Ability to travel up to 25% initially (domestic). Proficiency in creating and updating Power BI Reports; preferred minimum of 2 (two) years' experience.
JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. Position Overview: This position provides administrative and clerical support for the Morgan Truck Body Human Resources Department. This role will work behind the scenes to ensure the smooth running of the company, performing administrative duties, data management, reporting, and providing support for the front-end operations. PRINCIPAL ACCOUNTABILITIES: Generate multiple HR reports related to attendance, overtime, bonus etc. Maintains accurate and up-to-date human resource files, records, and documentation Complete employment verifications for New Hires and Rehires Validation of New Hire and Rehire paperwork Fulfil Standard Reporting requests Maintain the integrity and strict confidentiality of personnel issues and records Adheres to the Quality Policy by exceeding customer expectations, being customer focused, and supporting continuous improvement activities Maintain engagement calendars Other duties, as assigned EDUCATION & EXPERIENCE: Bachelor’s degree with HR specialization Preferred 6 - 8 years of experience in administrative support role Advanced proficiency in MS Excel , Power BI , and Dashboard Creation . Meticulous and well-organized; able to multitask Able to exercise good judgment by recognizing urgency and setting priorities Able to work independently and demonstrate time management skills Good communication skills both verbal and written with attention to detail and accuracy Working knowledge of SQL for data extraction and reporting. Working knowledge and familiarity of HCM platforms. Knowledge of Ceridian Dayforce is preferred
About the Role: We are looking for a highly experienced and dynamic Senior HR Professional to manage and drive end-to-end HR functions in a shared services environment. The ideal professional will bring 15–20 years of expertise across General HR, HR coordination, payroll, compensation & benefits, and employee engagement, with proven leadership and team management skills. This role requires flexibility to support US working hours and the ability to partner with global stakeholders while ensuring seamless HR operations. Key Responsibilities: Lead and manage the full spectrum of HR responsibilities including HR operations, payroll, compensation & benefits, and compliance. Design and execute employee engagement strategies to strengthen culture, motivation, and retention. Partner with leadership teams and business stakeholders in driving HR policies, workforce planning, and performance management. Oversee HR coordination, documentation, HRIS reporting, and analytics to ensure process efficiency and accuracy. Ensure statutory and labor law compliance for all HR activities. Act as a trusted advisor to employees, resolving escalations with professionalism and confidentiality. Collaborate with US-based HR and business leaders, aligning HR practices with global standards. Manage HR documentation, MIS reporting, HRIS data accuracy, and coordination across multiple HR processes. Lead, mentor, and develop HR team members to ensure delivery excellence and capability building. Partner with business leaders and shared service stakeholders to provide HR insights, solutions, and support in decision-making. Skills & Competencies: Strong background in General HR, Payroll, Compensation, and Employee Engagement. Experience in Shared Services / GCC environment is a must. Excellent communication, stakeholder management, and leadership skills. Strong team management and mentoring abilities. Excellent leadership, team management, and mentoring skills. Strong interpersonal and communication abilities (both written and verbal). High degree of integrity, discretion, and professional judgment. Ability to work effectively in a fast-paced, matrix organization. High adaptability to US shift timings (3:00 PM – 12:00 AM) and global collaboration. Ability to balance strategic HR initiatives with day-to-day operational responsibilities. Qualifications: Bachelor’s/master’s degree in human resources, Business Administration, or related discipline. 15 – 20 years of progressive HR experience, including senior generalist roles. Demonstrated experience in leading HR teams within shared services organizations. What We Offer: Opportunity to work in a global shared services environment. Exposure to US stakeholders and business operations. Dynamic and inclusive work culture focused on employee growth and engagement. Opportunity to lead HR initiatives in a dynamic shared services environment. Be a part of a people-centric organization with a focus on employee growth and engagement. Employee Benefits: We take pride in offering a competitive benefits package that focuses on employee well-being, which includes: Comprehensive Group Health Insurance coverage. Outpatient Department (OPD) benefits for routine medical consultations. Dental treatment coverage for preventive and corrective care. Cashless hospitalization treatment across a wide network of hospitals. Additional employee engagement and wellness initiatives designed to support work-life balance.
Position: Senior HR Coordinator Experience Required: 15 – 20 years Work Mode: 5 Days – Work from Office Shift Timing: 3:00 PM – 12:00 AM (supporting US hours) Industry: Shared Services / Global Capability Centres Location: [Bangalore, Whitefield] We are looking for a highly experienced and dynamic Senior HR Coordinator to manage and drive end-to-end HR functions in a shared services environment. The ideal professional will bring 15–20 years of expertise across General HR, HR coordination, payroll, compensation & benefits, and employee engagement, with proven leadership and team management skills. This role requires flexibility to support US working hours and the ability to partner with global stakeholders while ensuring seamless HR operations. Key Responsibilities: Lead and manage the full spectrum of HR coordinator responsibilities including HR operations, payroll, compensation & benefits, and compliance. Design and execute employee engagement strategies to strengthen culture, motivation, and retention. Partner with leadership teams and business stakeholders in driving HR policies, workforce planning, and performance management. Oversee HR coordination, documentation, HRIS reporting, and analytics to ensure process efficiency and accuracy. Ensure statutory and labor law compliance for all HR activities. Act as a trusted advisor to employees, resolving escalations with professionalism and confidentiality. Collaborate with US-based HR and business leaders, aligning HR practices with global standards. Manage HR documentation, MIS reporting, HRIS data accuracy, and coordination across multiple HR processes. Lead, mentor, and develop HR team members to ensure delivery excellence and capability building. Partner with business leaders and shared service stakeholders to provide HR insights, solutions, and support in decision-making. Skills & Competencies: Strong background in General HR, Payroll, Compensation, and Employee Engagement. Experience in Shared Services / GCC environment is a must. Excellent communication, stakeholder management, and leadership skills. Strong team management and mentoring abilities. Excellent leadership, team management, and mentoring skills. Strong interpersonal and communication abilities (both written and verbal). High degree of integrity, discretion, and professional judgment. Ability to work effectively in a fast-paced, matrix organization. High adaptability to US shift timings (3:00 PM – 12:00 AM) and global collaboration. Ability to balance strategic HR initiatives with day-to-day operational responsibilities. Qualifications: Bachelor’s/master’s degree in human resources, Business Administration, or related discipline. 15 – 20 years of progressive HR experience, including senior generalist roles. Demonstrated experience in leading HR teams within shared services organizations. What We Offer: Opportunity to work in a global shared services environment. Exposure to US stakeholders and business operations. Dynamic and inclusive work culture focused on employee growth and engagement. Opportunity to lead HR initiatives in a dynamic shared services environment. Be a part of a people-centric organization with a focus on employee growth and engagement. Employee Benefits: We take pride in offering a competitive benefits package that focuses on employee well-being, which includes: Comprehensive Group Health Insurance coverage. Outpatient Department (OPD) benefits for routine medical consultations. Dental treatment coverage for preventive and corrective care. Cashless hospitalization treatment across a wide network of hospitals. Additional employee engagement and wellness initiatives designed to support work-life balance.
Job Title: Analyst, Governance, Risk and Compliance Location: Bangalore, India Job Summary: As the GRC Analyst, you will play a critical role in developing and implementing comprehensive governance, risk, and compliance strategies, policies, and controls to safeguard our organization's reputation and financial integrity. Key Responsibilities: Develop and maintain the organization's GRC strategy, policies, and procedures to ensure alignment with regulatory requirements and industry best practices. Collaborate with cross-functional teams to establish a culture of compliance and risk awareness. Lead risk assessment processes to identify, assess, and prioritize potential risks and compliance challenges. Design and implement risk mitigation strategies, controls, and action plans to minimize potential threats to the organization. Help develop and annually test the organization’s Business Continuity and Disaster Recovery Plans. Monitor changes in regulations, industry standards, and best practices to keep the organization up-to-date and compliant. Coordinate internal and external audits, ensuring timely resolution of audit findings. Qualifications: Bachelor’s degree in information technology, Cybersecurity, or related field. A minimum of 3 years of professional experience in governance, risk, and compliance. Industry-recognized certifications, such as CRISC, CISA, CISM, or CISSP, are highly desirable. Solid understanding of industry regulations, standards, and frameworks, to include NIST 800-53, SOC 2, ISO 27001, GDPR, CCPA, and PCI DSS compliance requirements, as well as the ability to interpret and implement them effectively. Exceptional communication, and interpersonal skills. Strong analytical and problem-solving abilities, along with a keen attention to detail. Demonstrated ability to build and maintain strong working relationships with internal and external stakeholders. Experience in creating and delivering compliance and ethics training programs. Strong proficiency in managing enterprise IT security risk, policies, and controls within Auditboard. Ability to balance the need for compliance with a pragmatic and business-focused approach.
JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc . The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. Position Overview: As a Reporting Analyst, you will be part of the HR Shared Services team supporting the Organization. Your primary responsibility will be to manage and automate HR reports, dashboards, and data analytics to support decision-making and operational efficiency and providing support for the backend HR operations. PRINCIPAL ACCOUNTABILITIES: Generate multiple HR reports related to attendance, overtime, bonus etc. Maintains accurate and up-to-date human resource files, records, and documentation Complete employment verifications for New Hires and Rehires Validation of New Hire and Rehire paperwork Develop and maintain HR dashboards and reports (e.g., attendance, overtime, headcount, bonus tracking). Automate recurring reports using Excel macros, Power BI, and other tools. Ensure data accuracy and integrity across HR systems and reports. Collaborate with stakeholders to gather reporting requirements and deliver actionable insights. Support standard and ad-hoc reporting requests from US-based HR teams. Maintain confidentiality and compliance with data governance policies. Assist in continuous improvement initiatives related to reporting and analytics. Maintain the integrity and strict confidentiality of personnel issues and records Adheres to the Quality Policy by exceeding customer expectations, being customer focused, and supporting continuous improvement activities Maintain engagement calendars Other duties, as assigned EDUCATION & EXPERIENCE: Bachelor’s degree with HR specialization Preferred 6 - 8 years of experience in administrative support role Meticulous and well-organized; able to multitask Advanced proficiency in Microsoft Excel (pivot tables, formulas, macros). Able to exercise good judgment by recognizing urgency and setting priorities Able to work independently and demonstrate time management skills Good communication skills both verbal and written with attention to detail and accuracy Competent computer/internet skills with relevant software (MS Office or equivalent - Word, Excel, PowerPoint) Working knowledge and familiarity of HCM platforms. Knowledge of Ceridian Dayforce is preferred Strong analytical mindset and attention to detail. Willingness to work in US shift and be present in office all 5 working days . Code of Ethics: JB Poindexter (India) Private Limited , requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.
Company Overview JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. Position Overview The Supply Chain Analyst develops new tools and processes to support J.B. Poindexter & Company’s supply chain goals and objectives. Responsibilities include the identification of opportunities through analysis, proposing sustainable solutions, and helping to implement key supply chain initiatives. Areas of concentration include Planning, Procurement, Supply Chain metrics, and Inventory Management strategy and execution. Essential Functions The Supply Chain Analyst conducts analysis with the goal of assisting in the improvement of the organization’s supply chain operations. The Supply Chain Analyst will interface with commodity managers, platform resources, and end-users in the execution of his/her duties and responsibilities: Analyze data from Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems for Business Unit (BU) compliance of Supplier catalog files, price lists, contracts, savings projects, and cost optimization. Analyze Supply Chain technology tools and reporting to standardize, simplify, and rationalize platforms, applications, processes, and services. Develop and maintain performance management scorecards, including metrics definition, target setting, and results measurement. Monitor, report, analyze, and forecast key drivers (from a supply chain perspective) that impact financial results. Must be proficient in MS Excel and extracting data from an assortment of systems to perform analysis and reporting. Work with Commodity Managers to analyze commodity cost drivers and to develop creative solutions to managing and reducing total cost of ownership. Coordinate and facilitate collection of information on commodity market factors (market intelligence), key influences. Develop supplier “should cost” and pricing models. Develop approaches for measuring and communicating commodity costs and performance on a regular basis. Identify and support implementation of supply chain improvement opportunities. Work on special projects as assigned by management . EDUCATION & EXPERIENCE A minimum of a bachelor’s degree in business or technical field. 6 – 8 years’ experience in supply chain, operations, finance or supply chain related role. Advance proficiency in MS Excel, including the ability to create formula‐based spreadsheets, sort and pivot data from multiple systems. Proficiency in MS Word and PowerPoint. Experience in utilizing Project Management methodologies to manage and execute projects. Experienced in statistical data analysis for efficient decision making and benchmarking of material flow. Extremely organized with excellent follow up. Strong verbal and written communication skills with ability to communicate at all levels of the organization and desire for continuous knowledge. Highly analytical with strong attention to detail and cost management focus. Ability to work both independently and in a team environment. Experience with Enterprise Resource Planning (ERP) system is a plus. ISM or APICS certification is a plus. Ability to travel up to 25% initially (domestic). Proficiency in creating and updating Power BI Reports; preferred minimum of 2 (two) years' experience. Code of Ethics: JB Poindexter (India) Private Limited, requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.
Company Overview J.B. Poindexter & Co., Inc. (JBPCO) is a privately held, diversified manufacturing company forecasting $2.5B in annual revenue and 8,000 team members in 2025 . The nine operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, ambulances, funeral coaches, limousines, electric and alternative fuel vehicles, pickup truck bed enclosures, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. Position Overview: The LMS Administrator leads the administration, configuration, continuous improvement, and optimization of the organization’s Learning Module within Dayforce (Learning Management System (LMS)). This role ensures that the LMS drives enterprise-wide learning initiatives efficiently, ensures compliance, enhances the employee learning experience, and aligns with the organization’s talent and development strategy. The ideal candidate is detail-oriented, tech-savvy, and passionate about leveraging data and systems to drive learning impact across a complex, mid-sized organization. The individual in this role will be a part of the HR Shared Services Team, report directly to the Manager HRSS and matrix into the LMS Administrator. Duties/Responsibilities: System Administration & Configuration: Manage the day-to-day operations of the LMS, ensuring optimal system performance, security, and user experience. Configure and maintain system settings, user permissions, learning paths, notifications, and integrations within the HRIS and other enterprise platforms. Troubleshoot and resolve technical issues in collaboration with internal IT and the LMS vendor. Oversee version upgrades, testing, and deployment of new features or modules. Lead the LMS governance council to ensure optimization of the system and reduce duplication. Partner with teams to build calendar of offerings, including calendar invites, pre-work, follow up content, and evaluations. Content Management: Create, assign, and update curriculum at the enterprise and business until level as needed. Upload, organize, and maintain learning content (eLearning modules, videos, documents, assessments, etc.) within the LMS. Ensure content is properly categorized, accessible, and aligned with learning programs and compliance requirements. Build and manage course enrollments, assignments, and certification tracking. Create learning paths and assign based on job role and needs. Create quizzes and/or learning acknowledgements that are linked to assigned learning. Create learning paths within 3rd party content provider platform. Research and recommend learning from 3rd party content provider. Customer Focus & User Experience: Serve as the primary point of contact for LMS-related inquiries from learners, managers, and facilitators. Develop and deliver LMS training and guidance materials to improve system adoption. Partner with training teams and learning leaders to optimize the learner journey and interface design. Data, Reporting & Analytics: Create and manage reports and dashboards to track learner completion and exception reports, compliance, and effectiveness. Provide data-driven insights to drive decision-making and demonstrate ROI of learning initiatives. Ensure accuracy and integrity of learning records across integrated systems. Governance & Continuous Improvement: Establish and maintain LMS governance protocols, ensuring data quality, standardization, and compliance with organizational policies. Monitor emerging LMS trends, tools, and technologies to recommend enhancements. Partner cross-functionally with HR, IT, and business leaders to align the LMS with strategic learning goals. Perform other duties as needed. Required Skills/Abilities: Bachelor’s degree in Instructional Design, Adult Learning, Education, Human Resources, or a related field. A minimum of 5 years of experience in learning administration. A minimum of years of experience administering a corporate LMS (e.g., Cornerstone, Workday Learning, SuccessFactors, Docebo, Moodle, etc.). Strong understanding of SCORM, xAPI, AICC, and content publishing standards. Experience with HRIS/LMS integrations and data management. Proficiency with Microsoft Excel, Power BI and/or reporting tools for data analysis. Excellent communication, problem-solving, and stakeholder management skills. Experience in creating curriculum and/or learning paths in virtual platform. Able to manage multiple projects, prioritization, and organizational skills. Effective communication, writing, and presentation skills. Attention to detail and the ability to meet deadlines. Able to work independently and within a team. Preferred: Experience supporting an organization with 5,000+ employees. Familiarity with learning technologies ecosystem (LXP, content curation tools, analytics platforms). Project management experience or certification (PMP, CAPM, or similar). Application of adult learning principles, instructional design models (e.g., ADDIE), and learning evaluation techniques (e.g., Kirkpatrick, Brinkerhoff Models). Competencies Continuous Improvement and Innovation – The leadership standard focuses on building better business processes to provide innovative goods and services to customers that increase quality and reduce waste. Continuous improvement is one of the tools that underpin the philosophies of lean operations. Building Talent and Teams –Focuses on how teams and individuals thrive and grow through open and honest communication with a clearly stated purpose. Customer Focus - The consistent ability to exceed our internal and or external customer's expectations. This involves committing to learning what our customers' needs and wants are and developing action plans that implement customer-friendly solutions and added value. Accountable and Responsible – Team member’s accountability and responsibility to take proper action in everything. It requires a commitment to align and support our strategic goals, core values, and ethical standards. Safe & Healthy Living – Supporting, improving, maintaining, and enhancing safety and health. It requires that one has the capacity to make safe and healthy decisions in all aspects of life. Such a culture is reflected in the organizational systems, Human Resource practices, and training programs. Code of Ethics: JB Poindexter (India) Private Limited , requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.