Senior Business Analyst

About Us

Roles & Responsibilities

• Reporting to: Technical Project Manager (TPM); embedded in the development team on production/post-sales projects
• Core: Elicit, document, and manage requirements (BRD/FRD/user stories); maintain clear backlog and acceptance criteria
• Client ↔ Dev Bridge: Drive clarifications, track decisions, support QA/UAT, and ensure builds meet requirements
• Change Control: Own CR impact (scope/effort/timeline) and coordinate quotes/SOW addenda
• Project Ops: Maintain issue/risk logs, minutes, action trackers; deliver milestones on time with TPM
• KT Alignment: Receive KT from the Results Team and stay aligned with them (no outbound KT ownership)
• Approach-ability: Highly approachable, proactive communicator with crisp status updates
• Accounting Strength: Solid GL/AR/AP, tax, reconciliation knowledge; QBO/Xero (or similar) preferred
• Product & Certification: Familiarity with accounting/integration products; product certifications are a plus
• Finance Know-how: Broader finance knowledge beneficial
• AI & Tools: Comfortable with Jira/Asana, diagramming, basic API/data mapping; aware of AI tools and AI prototyping for specs, mockups, and reviews
• Team Lead: Able to mentor/lead 3–4 BAs and uphold documentation quality standards
• Outcomes: Low rework/defect leakage, predictable delivery, high client satisfaction
  

Requirements

• Communication: Must be able to communicate with colleagues effectively, clients, and stakeholders, both verbally and in writing.
• Client relationship: Be responsive to their inquiries, address concerns promptly, and keep them informed about relevant updates and opportunities.
• Time management: Able to prioritize tasks and manage time effectively to meet deadlines.
• Collaboration: Work with BDE, TA and PMs for best outcome for projects and product development.
• Attention to detail: Able to pay close attention in order to ensure the quality of code and avoid bugs.
• Continuous learning: The desire to learn continuously and improve one's skills and knowledge in order to stay up-to-date with industry trends and advancements.
• Initiative: The ability to take initiative and be proactive in finding solutions, without waiting for instructions or directions.
• Organization: The ability to keep track of multiple tasks, projects, and deadlines, and maintain an organized workflow.
  

Educational Qualifications

• Bachelor's or Master’s Degree in Computer Science, Software Engineering, Master in Business Administration, or a related field.
  

Benefits

Happiness at Satva Technolabs:

• 5-day work-week
• Access to the latest technology and state-of-the-art equipment
• Emphasis on continuous feedback and improvement
• A flexible working model with a blend of remote and in-office work
• Employee financial assistance
• Collaborative and teamwork-oriented environment
• Superior and spacious workstations
• Rewards and recognition programs
• Access to top-notch training and development opportunities
• Scope for both professional and personal growth