408 Diagramming Jobs

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build FinTech solutions for banking, trading, and finance across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Work with global development teams and business partners across USA, UK, Europe and Asia Pacific Capture and translate business / functional requirements for banking, trading, markets Good at problem solving and quantitative skills Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Test software using test driven development and embedded QA teams Identify, escalate, and resolve incidents and issues Participate in innovation programs, developer forums, Hackathons Good written and verbal communications skills with good positive attitude We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, memSQL, Tableau, ETL and among several others Business Analysis Change enabler in an organizational context by defining needs and recommending solutions that delivers value to clients. Good at problem solving and quantitative skills Work closely with the business to capture requirements Analyze business and functional requirements provided from the business Document functional and operational impacts to associates and customers Assist in completion and documentation of designs (functional and technical) Provide expert knowledge on assigned application(s), functionality and associate/customer processes Develop expert knowledge on business processes, rules, and regulations Document the interaction of data, functions and business processes for selected functionality Prepare analysis schedule Conduct the feasibility study of the current system Track issues / reporting Good written and verbal communications skills with good positive attitude Opportunity to utilize tools like Microsoft Visio (Diagramming) & cutting-edge Change Management / Wireframingtools (Mockups) Testing Functional & Technical Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, SpecFlow, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Test Complete, Java , Python ,VBScript & JIRA Infrastructure Operations Infrastructure & Environment control specialists supporting all streams Support the efforts of development teams through development and testing environment creation, hardware and software configuration, build and migration coordination and technical support Handle escalated production support issues Configure software for supporting specific developer applications Coordinate the migration of configuration changes across environments Migrate code from component integration test to systems integration test Install and configure server applications Track issues Good written and verbal communications skills with good positive attitude Opportunity to handle SVN, Citrix, Informatica, Autosys, SQL servers, Coral 8, TeamCity, Jenkins, AS 400, Unix, Oracle Production Support Front face of IT department and an all-rounder in support Provide application support to the production environment Maintain detailed support processes and operations framework to make sure the application availability 24/7 Production control to ensure applications are available and running at peak efficiency All aspects required to process batch production within application services Proactively monitor application availability, performance, response time, exceptions, faults and failures using a range of proprietary as well as third party monitoring tools Provide usage trend analysis and status reports Be part of incident Triages, provide relevant information and proper communication to stakeholders Good written and verbal communications skills with good positive attitude Opportunity to monitor & control using Geneos, Citrix, Sybase Central, SQL server, Coral 8, Tibco, Quartz, BOB job monitor, Appwatch, PEGA Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Job Locations Mumbai,Chennai,Hyderabad,GIFT,Gurugram

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build FinTech solutions for banking, trading, and finance across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Work with global development teams and business partners across USA, UK, Europe and Asia Pacific Capture and translate business / functional requirements for banking, trading, markets Good at problem solving and quantitative skills Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Test software using test driven development and embedded QA teams Identify, escalate, and resolve incidents and issues Participate in innovation programs, developer forums, Hackathons Good written and verbal communications skills with good positive attitude We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, memSQL, Tableau, ETL and among several others Business Analysis Change enabler in an organizational context by defining needs and recommending solutions that delivers value to clients. Good at problem solving and quantitative skills Work closely with the business to capture requirements Analyze business and functional requirements provided from the business Document functional and operational impacts to associates and customers Assist in completion and documentation of designs (functional and technical) Provide expert knowledge on assigned application(s), functionality and associate/customer processes Develop expert knowledge on business processes, rules, and regulations Document the interaction of data, functions and business processes for selected functionality Prepare analysis schedule Conduct the feasibility study of the current system Track issues / reporting Good written and verbal communications skills with good positive attitude Opportunity to utilize tools like Microsoft Visio (Diagramming) & cutting-edge Change Management / Wireframingtools (Mockups) Testing Functional & Technical Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, SpecFlow, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Test Complete, Java , Python ,VBScript & JIRA Infrastructure Operations Infrastructure & Environment control specialists supporting all streams Support the efforts of development teams through development and testing environment creation, hardware and software configuration, build and migration coordination and technical support Handle escalated production support issues Configure software for supporting specific developer applications Coordinate the migration of configuration changes across environments Migrate code from component integration test to systems integration test Install and configure server applications Track issues Good written and verbal communications skills with good positive attitude Opportunity to handle SVN, Citrix, Informatica, Autosys, SQL servers, Coral 8, TeamCity, Jenkins, AS 400, Unix, Oracle Production Support Front face of IT department and an all-rounder in support Provide application support to the production environment Maintain detailed support processes and operations framework to make sure the application availability 24/7 Production control to ensure applications are available and running at peak efficiency All aspects required to process batch production within application services Proactively monitor application availability, performance, response time, exceptions, faults and failures using a range of proprietary as well as third party monitoring tools Provide usage trend analysis and status reports Be part of incident Triages, provide relevant information and proper communication to stakeholders Good written and verbal communications skills with good positive attitude Opportunity to monitor & control using Geneos, Citrix, Sybase Central, SQL server, Coral 8, Tibco, Quartz, BOB job monitor, Appwatch, PEGA Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Job Locations Mumbai,Chennai,Hyderabad,GIFT,Gurugram

Role Description Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA. Outcomes Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable Consistently plan a business analysis approach for complex situations Design define and test project/product requirements Play multiple roles within activities prescribed by a methodology Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly) Engage all stakeholders and gain consensus in agreement of results Create the software requirements artefacts and deliverables Communicate complex information in an easy-to-understand manner Consistently develop effective change control processes for complex requirements and designs. Determine the appropriate level of abstraction for business analysis information in complex environments align complex requirements with design with some support from Lead BA if available Understand BA knowledge areas appropriately to be able to use to solve a business problem Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA Validate and verify information to identify solution options that meet business needs identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA Perform complex impact assessments of changes to requirements and designs Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs Measures Of Outcomes Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts/methodologies for use across organization Trainings undertaken/given including certifications Outputs Expected Business Value: Active identification of business problems constraints dependencies that leads to right solution pick Stakeholder Engagement Lead written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design. Good expertise in using several business analysis tools to elicit document and manage requirements Solution Evaluation Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis Process Drive processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts owned by the Business Analyst Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management Mentor Junior Bas in the organization/Portfolio on a need basis New Business Assist the organization/Unit with identification of new business opportunities and solution recommendation on a need basis (when requested by manager/leadership) Skill Examples Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge –Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Consistently plan a business analysis approach for complex situations. Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly. Play multiple roles within activities prescribed by a methodology. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Ask relevant questions to uncover and understand organizational needs to· Ensure that the planning activity covers enterprise breadth and depth. Stakeholder Engagement· Lead others with complex stakeholder engagement. Effectively manage difficult personalities on a team and resolve issues if they arise. Have been engaged by stakeholders with their open feedback and opinions. Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval. Business Analysis Information Management· Lead others in developing effective approaches for managing business analysis information. Determine the appropriate level of abstraction for business analysis information in complex environments. Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization. Recognized internally as an authority in locating even hard-to-find information· Identify and leverage the appropriate business analysis tools based on the information and purpose of the task· Coach and guide others on effective use of techniques and Business Analysis tools Business Analysis Performance Improvement Consistently identify and correct issues with business analysis work and independently plan improvement efforts—even for complex issues. Receptive to non-traditional ways of learning ideas. Use a structured approach for creative solutions to complex problems. Evaluate what worked what did not and what could be done differently next· Recognized by colleagues as an authority in analyzing performance and developing improvement plans Requirements Elicitation· prepare for complex elicitation activities· Anticipate possible delays and proactively ask for assistance in reprioritizing. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members· Lead others in elicitation activities· uncover emotional drivers of stakeholders and develop messaging accordingly. Take existing tools and techniques and apply them in new ways. Consistently use meeting management skills and tools to keep discussions focused and organized. Regularly present ideas or suggestions to stakeholders in persuasive terms according to known needs/wants/emotional drivers of the audience· validate complex information in an easy-to-understand manner. Identify potential gaps in elicitation results that may require additional elicitation activities. Engage all stakeholders and gain consensus in agreement of result· Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. communicate complex information in an easy-to-understand manner· Use a structured technique for enabling stakeholder-focused written communication and document profiles of each stakeholder then update them as new insight is obtained· gain agreement on commitments with stakeholders· Support others in complex stakeholder collaboration situations· Establish stakeholder engagement monitoring practices Requirements Life Cycle Management· Align complex requirements with design independently· Recognized as an authority in several analysis methodologies and have been asked by leadership to spearhead change in methodologies· Coach others on traceability relationships and effective use of business analysis tools· Invite recommendations from others to conduct effective requirements traceability· Share requirements/designs to identify overlaps and trends with stakeholders. Share change and improvement strategies for existing and future projects with colleagues· synthesize complex data from disparate sources and understand how they impact the enterprise or organization· Provide relevant data to support recommended prioritization decisions. Ensure stakeholders understanding and acceptance of prioritization decisions. Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them. Engage all stakeholders and gain consensus before pursuing a course of action· Help others understand the impact of prioritization on other business functions including strategy financial and legal· guide complex impact resolutions activities. Perform complex impact assessments of changes to requirements and designs· Use supporting data to challenge any changes with negative impacts. Foster a collaborative approach to obtain feedback opinions and acceptance during assessments of changes to requirements and design· Resolve complex issues and conflicts independently and lead others in this task Strategy Analysis - Analyse current state to understand the reasons for change the impact of the change· Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise· Research analyze and synthesize data to support rationale for change· Help others see the value of the change with actions such as customizing the explanation/justification according to the emotional drivers of the stakeholder(s)Future State definition· Ensure the elements of future state support one another meet business goals and objectives and integrate with the future state of the enterprise· Use a structured approach for creative solutions to complex problems· recognized by colleagues as an authority in determining the conditions to meet the business needRisk Assessment· Define and mitigate undesirable consequences while transitioning to a final future state· Leverage historical data to assess the impact and likelihood of risks occurring for the current change. Foster a collaborative approach to gain feedback and acceptance to assess manage and mitigate risks. Consistently apply risk models that are suitable to the situation. Use a structured approach for creative solutions to complex problemsChange Strategy· develop effective change strategies even for complex situations· Engage all stakeholders and gain consensus before pursuing a course of action· recognized by colleagues as an authority in developing effective change strategies Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. recognized by colleagues as an authority at modelling requirements and designs· Lead and coach others on how to analyze synthesize and refine elicitation results into requirements and designs. Coach others on how to prepare and deliver written customer-focused communication. Meet regularly with peers and counterparts to discuss methods of ensuring design quality. Play multiple roles within activities prescribed by a methodology· Coach others how to use the input from all stakeholders to make the most informed decisions· Clearly communicate concepts to relevant stakeholders and follow up to verify their understanding and approval· Have been recognized as an authority in several analysis methodologies· Have been recognized by colleagues as an authority in aligning requirements and designs to business requirements· Maintain and continuously enhance communications channels with stakeholders to ensure that issues surface and are managed in a timely fashion· Consistently ensure complex requirements support one another. Regularly solicit requirement viewpoints from relevant stakeholders· Convert complex ideas into easy concepts· Be engaged as an authority to develop requirements architecture· Consistently develop effective designs with complex requirements· recognized by colleagues as an authority in developing design options that achieved the desired future state· Have been frequently engaged by peers for advice and support on analyzing potential value and recommending solutions Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Take existing evaluation methods and apply them in new ways to address solution evaluation· Monitor historical data to identify systemic issues and best practices. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Focus learning on using business acumen. Help others understand the solution’s impact on business related metrics such as operating costs revenues and customer profit margins· Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits. Consistently identify opportunities to contribute to the solution’s value. Utilize proven methodologies for problem solving and critical thinking· Apply business acumen when exploring the root cause for underperforming and ineffective solutions and components· recognized by colleagues as an authority in determining the internal factors that restrict full realization of the solution’s value Experience in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside the organization Practice innovative ways of performing various BA tasks using common techniques Additional Comments UST is looking for a Business System Analyst with atleast 8 years of exp. Skillset requirement Strong SQL skills Perform Data Profiling (Identify all data issues before getting the data to DW) Prepare Functional Specification based on the interaction with Business and Technical teams Prepare Mapping Document to be used by Dev and QA team (Detailed level required. Provide Joins, Filters and Ranking (if required) to get UNIQUE records) Good understanding of RDBMS concepts Present the draft version of Data Model Perform UAT / Business Checkout using SQL Scripts Requirements At least 3 years with Data Warehouse, 5 years with SQL and 8 years on a BSA / Technical role Solid Healthcare Domain Knowledge BSA Experience in Data Warehouse projects (Preferably in Sourcing or Outbound Extracts) Good Communication Skills Good Analytical skills Prepare Source to Target Mapping Perform Gap Analysis / Data Profiling Prepare Functional Specifications working with Business Skills Sql,Data Warehousing,Rdbms,Analytical

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build FinTech solutions for banking, trading, and finance across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Work with global development teams and business partners across USA, UK, Europe and Asia Pacific Capture and translate business / functional requirements for banking, trading, markets Good at problem solving and quantitative skills Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Test software using test driven development and embedded QA teams Identify, escalate, and resolve incidents and issues Participate in innovation programs, developer forums, Hackathons Good written and verbal communications skills with good positive attitude We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, memSQL, Tableau, ETL and among several others Business Analysis Change enabler in an organizational context by defining needs and recommending solutions that delivers value to clients. Good at problem solving and quantitative skills Work closely with the business to capture requirements Analyze business and functional requirements provided from the business Document functional and operational impacts to associates and customers Assist in completion and documentation of designs (functional and technical) Provide expert knowledge on assigned application(s), functionality and associate/customer processes Develop expert knowledge on business processes, rules, and regulations Document the interaction of data, functions and business processes for selected functionality Prepare analysis schedule Conduct the feasibility study of the current system Track issues / reporting Good written and verbal communications skills with good positive attitude Opportunity to utilize tools like Microsoft Visio (Diagramming) & cutting-edge Change Management / Wireframingtools (Mockups) Testing Functional & Technical Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, SpecFlow, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Test Complete, Java , Python ,VBScript & JIRA Infrastructure Operations Infrastructure & Environment control specialists supporting all streams Support the efforts of development teams through development and testing environment creation, hardware and software configuration, build and migration coordination and technical support Handle escalated production support issues Configure software for supporting specific developer applications Coordinate the migration of configuration changes across environments Migrate code from component integration test to systems integration test Install and configure server applications Track issues Good written and verbal communications skills with good positive attitude Opportunity to handle SVN, Citrix, Informatica, Autosys, SQL servers, Coral 8, TeamCity, Jenkins, AS 400, Unix, Oracle Production Support Front face of IT department and an all-rounder in support Provide application support to the production environment Maintain detailed support processes and operations framework to make sure the application availability 24/7 Production control to ensure applications are available and running at peak efficiency All aspects required to process batch production within application services Proactively monitor application availability, performance, response time, exceptions, faults and failures using a range of proprietary as well as third party monitoring tools Provide usage trend analysis and status reports Be part of incident Triages, provide relevant information and proper communication to stakeholders Good written and verbal communications skills with good positive attitude Opportunity to monitor & control using Geneos, Citrix, Sybase Central, SQL server, Coral 8, Tibco, Quartz, BOB job monitor, Appwatch, PEGA Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Job Locations Mumbai,Chennai,Hyderabad,GIFT,Gurugram

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build FinTech solutions for banking, trading, and finance across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Work with global development teams and business partners across USA, UK, Europe and Asia Pacific Capture and translate business / functional requirements for banking, trading, markets Good at problem solving and quantitative skills Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Test software using test driven development and embedded QA teams Identify, escalate, and resolve incidents and issues Participate in innovation programs, developer forums, Hackathons Good written and verbal communications skills with good positive attitude We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, memSQL, Tableau, ETL and among several others Business Analysis Change enabler in an organizational context by defining needs and recommending solutions that delivers value to clients. Good at problem solving and quantitative skills Work closely with the business to capture requirements Analyze business and functional requirements provided from the business Document functional and operational impacts to associates and customers Assist in completion and documentation of designs (functional and technical) Provide expert knowledge on assigned application(s), functionality and associate/customer processes Develop expert knowledge on business processes, rules, and regulations Document the interaction of data, functions and business processes for selected functionality Prepare analysis schedule Conduct the feasibility study of the current system Track issues / reporting Good written and verbal communications skills with good positive attitude Opportunity to utilize tools like Microsoft Visio (Diagramming) & cutting-edge Change Management / Wireframingtools (Mockups) Testing Functional & Technical Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, SpecFlow, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Test Complete, Java , Python ,VBScript & JIRA Infrastructure Operations Infrastructure & Environment control specialists supporting all streams Support the efforts of development teams through development and testing environment creation, hardware and software configuration, build and migration coordination and technical support Handle escalated production support issues Configure software for supporting specific developer applications Coordinate the migration of configuration changes across environments Migrate code from component integration test to systems integration test Install and configure server applications Track issues Good written and verbal communications skills with good positive attitude Opportunity to handle SVN, Citrix, Informatica, Autosys, SQL servers, Coral 8, TeamCity, Jenkins, AS 400, Unix, Oracle Production Support Front face of IT department and an all-rounder in support Provide application support to the production environment Maintain detailed support processes and operations framework to make sure the application availability 24/7 Production control to ensure applications are available and running at peak efficiency All aspects required to process batch production within application services Proactively monitor application availability, performance, response time, exceptions, faults and failures using a range of proprietary as well as third party monitoring tools Provide usage trend analysis and status reports Be part of incident Triages, provide relevant information and proper communication to stakeholders Good written and verbal communications skills with good positive attitude Opportunity to monitor & control using Geneos, Citrix, Sybase Central, SQL server, Coral 8, Tibco, Quartz, BOB job monitor, Appwatch, PEGA Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Job Locations Mumbai,Chennai,Hyderabad,GIFT,Gurugram

Requirements 5 to 7 years of experience in a Business Analyst role within an IT organization Proven experience in both Agile and Waterfall methodologies Expertise in Software Development Life Cycle (SDLC) and its various approaches like Scrum, Agile, SAFe, and Waterfall Strong involvement in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog grooming Proficiency in UML and BPMN to create and interpret diagrams (use cases, activity, state diagrams) Ability to design and understand ER diagrams and perform data mapping Hands-on experience with JSON and XML for integrations Good understanding of REST and SOAP APIs and ability to interpret API documentation Skilled in writing test cases, UAT scenarios, and defect triaging Deep domain knowledge in industries such as BFSI, healthcare, e-commerce, etc. Ability to act as a project lead and take projects through the entire SDLC lifecycle Ability to lead and mentor Business Analysis Trainees Capable of conducting gap analysis, requirements traceability, and change management Experience with user acceptance testing and collaboration with QA teams Effective verbal and written communication skills Ability to work independently with minimal supervision Demonstrated ability to manage multiple projects simultaneously across different domains using JIRA Advance knowledge of JIRA (burn down, velocity charts), and tools like Confluence, Azure DevOps, Trello, Asana Familiarity with collaboration and diagramming tools like Lucidchart, Draw.io, Visio, Balsamiq, Miro, Whimsical Exposure to wireframing/UI-UX tools such as Adobe XD and Figma Testing tools knowledge including TestRail, Zephyr, Browserstack, and Jira QA plugins like Xray Awareness of DevOps processes including CI/CD pipelines, release management, and basic containerization concepts Understanding of version control tools like Git, GitHub, Bitbucket Familiarity with ITSM tools like ServiceNow or Jira Service Management Awareness of core AWS services such as EC2, S3, Lambda, API Gateway Basic understanding of database architecture and tools like MySQL Workbench, ER/Studio, or pgAdmin Ability to push creative thinking beyond existing industry practices and client mindsets Certifications required: CBAP® (Certified Business Analysis Professional), PMI-PBA® (Professional in Business Analysis) PMP® (Project Management Professional) is considered a bonus

Candidate should have good experience with the AV Devices and Project management. Responsible for implementing the big Projects. Required Candidate profile Candidate should understand the CAD diagramming to implement the project.Targeted Companies - From Audio/Video.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Junior IT Enterprise Architect Five9 is a leading provider of cloud software for the enterprise contact center market. Five9 offers our partners a solution that is reliable, secure, compliant and scalable, while creating exceptional customer experiences, increasing agent productivity and delivering tangible business results. The Architecture reporting to the CIO, provides business technology leadership, enterprise architecture and strategic planning, focused on Five9’s corporate business systems and infrastructure. We are currently looking for a self-starter to join our team to support and further the Five9’s Enterprise Architecture capability. At Five9, IT Enterprise Architecture is viewed as critical to connecting our growth strategy and stakeholder experience with the business operating models and technology required to deliver on that promise. You will enable business and IT leaders to make investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization. You should be a team player with the right combination of tactical and strategic execution. You bring deep experience defining and implementing Architecture practice as an essential capability for strategic decision making in a fast-paced environment. You leverage high analytical, collaboration and influencing skills to work with all levels of management and their teams to help shape Five9’s next generation. You are both an influencer and a hands-on contributor. Responsibilities Understands business vision, develops and evangelizes evergreen multi-year architecture / technology roadmaps Creates systems and technology architecture models that reflect project solutions and technology lifecycle Manage the current state architecture artifacts – apps, tools, data, capabilities, integrations, etc Facilitate update for the future state architecture artifacts and relationships working with other IT teams that own and support it Promotes overall direction, guidance, and definition of IT Enterprise Architecture per the roadmap Supports all architectural disciplines and partners with delivery teams to champion various architectural initiatives Steward the necessary administration, configuration and effective usage of LeanIX as an EA repository in order to ensure quality data management and publishing to various stakeholders Works with LeanIX solution vendor to delivery new feature/ functionality to improve adoption of information across IT and relevant business users Facilitate the IT Enterprise Architecture governance through Architecture Review Board (ARB) Defines, explains, and advocates technology data and lifecycle working with IT Delivery team and App Owners Promotes the Enterprise Architecture process, outcomes, and results to the organization and IT leadership Consults with project teams to fit projects to enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture guidelines and policies as continuous improvement Collaborates with project management and delivery leads to ensure progress towards architectural alignment with project goals and requirements Position Requirements 2 or more years of IT and business/industry work experience including IT architecture principles, systems design and deployment and technology lifecycle management Knowledge of all components of holistic enterprise architecture - business processes, application/ systems design and integration, data/ information architecture and technology/ infrastructure overview Prefer at least 1 year experience with an Architecture tool e.g. LeanIX solution in the capacity of administration, meta-model configuration, survey setup, reporting, diagramming and content publishing capability Self-motivated, energetic, excellent interpersonal, organizational, conflict-resolution skills Experience presenting to various technology teams and their leadership Strong problem-solving, critical thinking and analytical skills High degree of flexibility, independence, initiative, and detail orientation Ability to present complex ideas in easy-to-understand language Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Business Analysis-BFSI-Domain . Experience: 3-5 Years .

Job Description Job Title: Manager - Process & Systems Consulting (Chartered Accountant) Vertical: Process Consulting & Review Location: Vidyavihar, Mumbai, Maharashtra (with travel to client sites) Reports to: Vertical Head - Process Consulting About AltQuad: The Future of Financial Operations AltQuad is a rapidly growing professional services firm rewriting the playbook for offshore accounting and process consulting. Founded by two Chartered Accountants on a non-traditional path, we have scaled from 2 to over 55 professionals in just three years, fueled by a bootstrapped, resilient, and resourceful culture. Our core differentiator is a "systems-first" approach, where we leverage our deep expertise in ERPs, process automation, and internal controls to de-risk offshoring and deliver transformative results for our clients. We are a young, tech-forward firm obsessed with building scalable systems. Both for our clients and for ourselves. The Opportunity: Lead, Execute, and Transform This is not a typical post-qualification role. We are looking for a dynamic Chartered Accountant to step into a pivotal leadership position within our Process Consulting vertical. You will report directly to the Vertical Head, CA Anand Bhanushali, and take ownership of the entire project management office (PMO) and client-facing execution for our most critical engagements. Your primary mission is to empower senior leadership to focus on strategic solutioning by flawlessly managing project delivery, leading a sizable team, and acting as the trusted point of contact for our diverse clientele. This role offers a unique opportunity to inherit a portfolio of high-impact projects, manage a team from day one, and be groomed as a future leader within a hyper-growth startup environment. What You'll Do (Key Responsibilities) Team & Project Leadership: ● Lead, mentor, and manage a team of over 15 professionals, including articles and semi-qualified staff, from the beginning. ● Take full ownership of the project management lifecycle, including engagement planning, resource allocation, budget tracking, and status reporting. ● Build and scale your own team in the future by participating in and leading hiring initiatives. Client Engagement & Delivery: ● Act as the primary, front-facing contact for our key clients, building trust and maintaining strong relationships through the project lifecycle. ● Lead discovery calls, workshops, and cadence meetings to understand client needs and manage expectations. ● Develop and deliver compelling client presentations, process documentation (flowcharts, SOPs), Business Requirement Documents (BRDs), and Risk Control Matrices (RCMs). Process Analysis & Transformation: ● Conduct in-depth analysis of clients' existing business processes, workflows, and systems to identify inefficiencies and opportunities for optimization. ● Apply your expertise across functional business areas like Order-to-Cash (O2C), Procure-to-Pay (P2P), and Record-toReport (R2R) to advise clients on industry best practices. ● Effectively translate client business logic to technical/development teams for system enhancements or ERP module implementations. ● Develop training materials and conduct sessions to educate end-users on new processes and system functionalities, ensuring smooth adoption. What You'll Bring (Skills & Qualifications) ● Professional Certification: Qualified Chartered Accountant (CA) is mandatory. ● Experience: 0-3 years of post-qualification experience. We are open to exceptional fresher CAs with a strong articleship background. ● Mandatory Articleship Experience: Demonstrable experience in Internal Audit, Statutory Audit, or a dedicated Process Consulting/Risk Advisory role is essential. ● Project Management: Proven ability to manage multiple engagements, teams, and deadlines simultaneously in a structured manner. ● Process & ERP Knowledge: A solid understanding of standard business processes (e.g., P2P, O2C, R2R) and the fundamental functions of an ERP system. ● Technical Proficiency: Strong command of Microsoft Office Suite, with advanced skills in Excel and PowerPoint. Handson experience with diagramming tools (e.g., Visio, Miro) is a significant plus. ● Communication Skills: Exceptional written and verbal English communication skills, with the confidence to lead client meetings and influence senior stakeholders. ● Mindset: A keen interest in emerging technologies and how Artificial Intelligence (AI) can be leveraged to improve business processes. Why You'll Love Working at AltQuad ● Lead from Day One: This is a true leadership role. You'll manage a large team and a portfolio of clients from the very beginning. ● High-Level Interaction: Engage directly with the top management and key decision-makers at high-growth startups and established industry leaders (>₹100 crores turnover). ● Unparalleled Tech & ERP Experience: Become a tech-agnostic expert. Gain invaluable, hands-on experience with a wide array of ERPs, including SAP S/4HANA, Oracle, NetSuite, and Zoho. ● Project Autonomy: We give you the freedom and responsibility to take ownership of your projects and decide on the best approach for execution. ● Thrive in Hyper-Growth: Be a key player in a bootstrapped startup on an incredible growth trajectory. Your learning curve will be steep, and your impact will be immediate. ● A Culture of Autonomy & Innovation: Join a young, dynamic, and collaborative team that values new ideas. We are deeply invested in leveraging AI and technology, and you'll be at the forefront of that initiative. How to Apply: Interested candidates can send their resume with your reason for change of job, current salary, expected salary, notice period and location to stakeholders@altquad.com or reach out to 8356927410. More about AltQuad: AltQuad Global Website: https://altquad.com/ AltQuad Global LinkedIn: https://www.linkedin.com/company/altquad AltQuad Global Office: Vidya Vihar (W), Mumbai – 400086. AltQuad Global Recruitment Form: https://forms.zohopublic.in/careersaltquadglobalgm1/form/AltQuadGlobalLLPCareerOpportunityApplication/formperma/ehQmf6ezrFAqsRV4KoQz4HjTFpvIM5UzyZrXu8WCaUo Job Types: Full-time, Permanent, Fresher Pay: ₹1,000,000.00 per year Benefits: Health insurance Paid time off Provident Fund Ability to commute/relocate: Vidyavihar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your Notice period? What is your Current CTC? What is your Expected CTC? Language: English (Preferred) Work Location: In person

About Motadata Motadata builds cutting-edge enterprise software platforms in the domains of Unified Observability, AIOps, and IT Service Management (ITSM). Our solutions empower enterprises to monitor, analyze, and optimize their IT infrastructure with AI-driven insights. We are now looking for a skilled Technical Writer to create clear, precise, and user-focused content that enhances product adoption, enables self-service, and supports both customers and internal teams. Role Overview As a Technical Writer at Motadata, you will be responsible for planning, developing, and maintaining high-quality documentation for enterprise-grade products. You will work closely with product managers, engineering teams, QA, support, and marketing to ensure all documentation aligns with product functionality, usability, and business goals. Your work will directly impact user experience, product adoption, and customer satisfaction. Key Responsibilities Product Documentation : Develop and maintain user guides, installation manuals, configuration documents, API references, and integration instructions. Ensure technical accuracy by collaborating with engineers, architects, and QA teams. Knowledge Base & Help Center Create and manage structured, searchable knowledge base content for end-users and administrators. Write troubleshooting guides and FAQs that help reduce support tickets. Release Notes & Change Logs Collaborate with product and QA teams to draft precise release notes capturing new features, bug fixes, enhancements, and deprecations. Technical Marketing & Enablement Content Contribute to solution briefs, product highlights, use-case guides, and training material for internal and external stakeholders. Content Quality & Governance Standardize tone, structure, and terminology across all content. Define and improve templates, style guides, and documentation frameworks. Review, edit, and audit existing documentation for accuracy, clarity, and usability. What Were Looking For Experience: 24 years of technical writing experience in IT, SaaS, or enterprise software domains. Technical Knowledge: Familiarity with at least some of the following areas: IT Infrastructure (servers, storage, networks, virtualization) Cloud Platforms (AWS, Azure, GCP) Monitoring & Observability (logs, metrics, traces) ITSM workflows and tools Skills Strong written and verbal communication skills in English. Ability to translate complex technical concepts into clear, concise, and user-friendly content. Proficiency with documentation tools (Confluence, Git, Jira, Markdown, or equivalent). Bonus Skills Working knowledge of REST APIs, YAML/JSON, or scripting basics. Experience in Agile/sprint-based environments. Exposure to observability or monitoring tools (OpenTelemetry, Grafana, Prometheus, IT automation). Visual documentation skills (Lucidchart, Draw.io, diagramming tools). (ref:hirist.tech)

Role Description Role Proficiency: Analyse the business needs of the stakeholder(s) across the engagement. Understand and use the various BA tasks required to be performed as required by the engagement usually with a good assistance from senior BAs. Outcomes Assist Leads to understand and define enterprise goals and objectives Tailor the business approach based on the audience’s known preferences/needs Adapt the preferred verbal & non-verbal communication style to the needs of the situation and the individual Apply system analysis techniques to analyze requirements system capabilities workflows and functional limitations Assess the complexity and size of the change and the overall risk factors for the change/solution/problem area/methodology etc. Use a holistic view of people processes and technology to understand the enterprise Assist to ensure requirements traceability throughout the project Identify appropriate stakeholder communication needs to support the change. Ensure key stakeholders understand and agree to the business analysis approach. Plan and execute effective processes for definition and approval of requirements and designs Determine the appropriate level of abstraction for business analysis information for each stakeholder Plan for requirements reuse and traceability Follow effective requirements practices such as change control process defined by senior BAs Ensure use and continuous improvement of a requirements processes Learn about developing process flow diagrams use case current/future state diagrams functional and technical requirements Assist in interpreting evaluating and interrelating research data Successfully complete straight-forward tasks and smaller well-scoped challenges independently Identify appropriate actions and modify guidelines that have been provided to address a challenge. Measures Of Outcomes Assistance in Business value addition directly or indirectly Communication effectiveness – usage of proven methods effectively Customer/Senior BA/PM feedback Business Analysis processes and tools – effective use of processes and tools set up by Senior professionals in the organization Trainings/Learning programs undertaken including certifications Outputs Expected Business Value: Identification of business problems constraints dependencies early in the engagement Stakeholder Engagement Strong written and verbal communication in and out of the client specific to the engagement Negotiation within the team Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design as agreed Working knowledge of prominent business analysis tools to elicit document and manage requirements Solution Evaluation Be able to assist right stakeholders in evaluation and recommendation of appropriate solution options to business problems Be able to influence and get a buy in for right solution options Process Follow processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts Management and clear communication about project artefacts to the various stakeholder groups Adoption of recommended tools templates and processes to help with effective decision making and approval processes Team Management Assist Senior Business Analysts with mentoring Junior BAs in the organization/Portfolio on a need basis like preparation of training artefacts assistance in logistics and execution of the mentoring programs Skill Examples Analytical organizational and problem-solving skills - Use Analytical thinking and problem solving skills to analyse problems and opportunities effectively Know to apply competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics - Use of right set behavioural characteristics like Ethics Personal Accountability Organization Time Management and adaptation to gain the trust and respect of stakeholders. Business Knowledge - Have a good understanding of the Business Industry and Organization solution or methodology that the business analyst operates in. Good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills - Able to learn the art of different communication styles and techniques to suit the knowledge level and communication styles of recipients. Ability to speak the language of the stakeholders. Ability to use variety of communication methods – verbal non-verbal physical and written along with listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication promote stakeholder support of the proposed changes. Good negotiation and conflict resolution Tools and Technology - skilled in various software application and tools to support communication and collaboration. Ability to assist in creation and maintenance of requirements artifacts and model concepts track issues to increase overall productivity. Skilled in the use of prototyping and simulation tools tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval base lining traceability change control and management. Able to pick and use the right tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques - Understanding of various BA techniques. Ability to use the right technique for carrying out the BA tasks as appropriate to the area of work with some guidance from senior colleagues. Listing down all of the techniques commonly used by Business Analysts to execute their tasks. An Associate III – Business Analysis is good enough if they can understand the frequently used techniques from the below list:a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Skilled in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis). Be able to use common techniques while performing various BA tasks Business Analysis Approach· Tailor the business approach based on the audience’s known preferences/ needs by adapting the preferred verbal & non-verbal communication style to the needs of the situation and the individual· use active listening and discovery skills to understand “real” issues/ needs and build rapport· Determine the appropriate level of formality that is required for the business analysis approach. Identify the required business analysis activities. Consider the timing of business analysis work within the context of the overall change. Assess the complexity and size of the change and the overall risk factors for the change. Demonstrate capability in multiple analysis methodologies. Stakeholder Engagement· Perform stakeholder analysis. Define the level of stakeholder collaboration that will be required to support the change. Identify appropriate stakeholder communication needs to support the change. Ensure key stakeholders understand and agree to the business analysis approach. Facilitate stakeholder meetings Business Analysis Information Management· Identify an effective decision making process. Invite feedback and opinions from others on the process. Develop an effective change control process for requirements and designs. Plan an effective prioritization process for requirements and designs. Plan an effective approval process for the deliverables that will be produced· help others make the best decision based on appropriate criteria - business need opportunities risk compliance and the ability to achieve the desired outcome. Determine the appropriate level of abstraction for business analysis information for each stakeholder· Use appropriate business analysis tools for managing business analysis information Requirements Elicitation· Understand scope of elicitation effort and select appropriate elicitation techniques for stakeholders· Prepare supporting materials and set up required logistics for elicitation· Prepare stakeholders in advance of elicitation sessions to ensure activities run smoothly and everyone works toward a common goal· Organize activities and manage time efficiently to consistently adhere to commitments and changing priorities· Facilitate elicitation activity and capture elicitation outcomes· Adapt verbal and non-verbal communication style to the needs of the situation and the individual· Put all the pieces together to elicit information relevant to the change· Adapt to and embrace changing situations as an opportunity rather than an· Obstacle· Compare elicitation results against source information and other elicitation results· Resolve conflicts and negotiate to reach agreements. Demonstrate well prepared stakeholder-focused written communication. Validate that the elicitation results match the intention of stakeholder needs Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. Use different methods to document and communicate information based on stakeholder level of involvement and needs. Communicate the appropriate level of detail so stakeholders can understand the information· Provide the forums for stakeholders to ask questions and/or raise any concerns· Demonstrate well prepared stakeholder-focused written communication· Set stakeholder expectations to ensure activities will run smoothly and they work toward a common goal. Gain agreement for required stakeholder commitments· assess stakeholders’ level of participation and focus and raise attention to high risk behavior (such as diversion to other work delayed approvals or lack of involvement) encourage the free-flow exchange of information ideas or innovation· promote an atmosphere of shared effort to resolve problems and achieve desired outcomes Encourage teamwork by working in collaboration with others to achieve goals and objectives Requirements Life Cycle Management· Leverage appropriate business analysis tools to align requirements and designs and effectively manage changes· Identify the relationships to track to effectively manage traceability· Put all the pieces together to align requirements and designs and effectively manage changes. Ensure approaches used to trace requirement relationships are acceptable norms by stakeholders· Maintain requirements so they remain correct and current after an approved change. Ensure that the content and intent of the requirement is maintained. Ensure approaches used to maintain requirements are understood by stakeholders. Manage requirements and attributes so they can be easily stored and accessed. Manage requirements in such a manner they can easily be reused in the future· Leverage appropriate business analysis tools to identify and maintain requirements and designs for reuse· Ensure that the basis of prioritization is followed as agreed upon by relevant stakeholders. Guide stakeholders through the challenges of prioritization. Re-evaluate priority with stakeholders as new information becomes available. Resolve conflicts and negotiate to reach agreements during prioritization· Execute the defined change control process; Complete impact analysis activities as needed. Facilitate impact resolution activities· Understand stakeholder roles and authority levels in approving requirements and designs· Track and communicate approval and implementation decisions for requirements and designs. Maintain audit history of changes to requirements and designs Strategy Analysis· Understand the organization's:o capabilities and processeso utilized technology and infrastructureo policies and business ruleso business architecture ando internal assets. Understand external influencers· Articulate business goals and objectives. Determine the solution scope. Identify constraints and assumptions· Identify: potential changes to organizational structure and culture required to support the desired change· new or modified capabilities and business processes that will be required to support the change· new or modified technology and infrastructure that will be required to support the change· new or modified organizational policies and business rules required to support the change· Identify unknowns and quantify the impact of risk factors· Perform gap analysis to understand missing or improved capabilities required for the change· Define solution scope to understand which new capabilities the change will deliver· Develop appropriate transition states and complete release plans Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. Model requirements and designs. Analyze requirements and designs. Identify key information for requirements and designs and their attributes· Ensure the requirements meet the characteristics to support quality requirements and designs. Perform verification activities throughout the work. Use appropriate checklists for quality control· Identify assumptions and utilize them to manage risks. Define measurable evaluation criteria to assess the success of the change. Evaluate alignment with solution scope to support value delivery· Make effective use of requirement viewpoints and views. Leverage templates to develop the requirements architecture. Ensure that the set of requirements is complete; it is cohesive and tells the audience the full story· Ensure that requirements relate to each other by identifying requirement relationships· Put all the pieces together to ensure that the requirements collectively support one another to fully achieve the objectives· Develop design options aligned with the desired future state· Put all the pieces together to define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state· Identify costs associated and benefits of a solution option· Determine the value of a solution to key stakeholders. Assess design options and recommend the appropriate solution Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Identify the appropriate measures to use to assess solution performance. Validate the performance measures selected with key stakeholders· Demonstrate proficiency in using office applications to document track and· communicate performance measures and the data collected to evaluate solution effectiveness· Leverage an understanding of the organization to identify the most effective means of implementing a change· Highlight risks identified through assessing the performance measures. Assess performance measures to identify relevant trends. Test and analyze performance measures to ensure their accuracy. Identify performance variances their root cause and recommend appropriate actions to reduce variance. Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits· Identify internal solution component dependencies. Perform problem analysis to identify the source of solution limitations. Perform impact assessment activities to quantify factors that affect solution· Performance· Assess enterprise culture and how a solution impacts the organizational structure. Perform an operational assessment on processes and technology· Ensure appropriate solution performance measures are being used. Provide substantiated recommendations. Demonstrate an understanding of the organization’s nuances and how to get things done. Analyze and use a holistic view of people processes and technology to understand the enterprise Demonstrate an ability to learn quickly and willingly. Demonstrate the ability to incorporate business and industry knowledge into work Additional Comments Healthcare Payer Core Administration Consulting 1. US Healthcare Payer / US Health Insurance – Must-have skill-set 2. a) As a Healthcare Consultant, has the candidate done Assessments and Discoveries? i. Current-state analysis (functional landscape (detailed), technical landscape (high-level)) and future-state definition (including study of Industry best practices, benchmarking, gap analysis) ii. Delivery of Recommendations and Implementation Roadmap – as outputs from the Assessment / Discovery exercise – for the actual Technical Remediation, next steps iii. Support to documentation work (including Statements of Work (SoWs)) for Discovery / Assessment phase, and for Implementation phase iv. Proficiency with MS Office suite – especially, PowerPoint (then, Word and Excel) v. Solutioning in proposals (proactive, reactive (RFX responses)) ------- Candidates with strong HC Domain Knowledge from 2-b, 2-c “could be considered” ------- b) As a Healthcare Business Analyst, has the candidate done Requirements Mgmt.? i. Requirements definition, requirements elicitation / gathering ii. BA involvement in Joint Application Development (JAD) sessions iii. Requirements Traceability Matrices (RTMs) – end-to-end ownership iv. MS Visio diagrams, other unified modeling language (UML) diagrams, process-flow diagrams v. Proficiency with Water-fall and / or Agile methodology (methodologies) c) As a Product Owner / a Product Manager, has the candidate been hands-on on? i. Product roadmap ii. Product backlog iii. Epics and user stories iv. Healthcare user-interface (screen) needs and healthcare data-management (database) needs ------------------------------------------------------------------------------------------------------------------------------- 3. Healthcare Payer Functions and Business Processes – Strong Knowledge in a, b, c, h (below) – Augmented by good knowledge / understanding in other areas (below): a) Claim Processing, Core Administration b) Membership Enrollment c) EDI Transactions (HIPAA X12 5010 – 8X, 27X) d) Risk Mgmt., Quality Mgmt. e) Care Management f) Member services (E2E member management) g) Provider services (E2E provider management) h) Lines of Business (LoBs) – Commercial, Medicare, Medicaid, Duals, Exchanges 4. Any Relevant Certifications a) Healthcare Certifications (PAHM, FAHM, others) from AHIP, AHM b) FHIR (good to have); HL7 (“could be considered”) c) Business Analysis Certifications from IIBA – ECBA, CBAP d) CSPO Skills US Healthcare Payer,US Health Insurance,Healthcare Domain Consulting,US Healthcare IT

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Business Analysis Professionals in the following areas : Primary Skills 5+ years of full-time experience as a Sr. Business Analyst. Experience in Business Analysis, Requirements Analysis & Elicitation, Managing Requirements, Scope & Stakeholders Expertise in business process modeling and diagramming techniques Working knowledge of Agile framework - to have worked on Scrum/Kanban/others Should be self-motivated and PROACTIVE Should have experience working with US/UK customers and have ability to engage positively with customers Understanding of multiple business domains and various file and data formats used across domains Should have experience creating business and functional requirement specifications Should have experience working with multiple teams & stakeholders to deliver project requirements Should be able to work in the EU/UK time Desirable Skills Excellent interpersonal skills and need to coordinate directly with customer's customer, i.e. the end user Good convincing skills, ability to get the point across without aggravating the opposite party Expertise on multiple business domains and data file formats will be a plus Good To Have Logistics domain experience Knowledge in EDI - knowledge of X12 standards and working with file formats like EDI, Flat file, XML etc. Responsibilities Ability to handle/work on multiple discrete projects concurrently Requirements analysis and Elicitation - to gather requirements from business over phone and email Understanding the as-is and to-be states of the business need and thereby the system needs Managing scope - working with stakeholders to avoid scope creep and ensuring all agreed scope is delivered Estimation - providing BA and coordinating Developer estimates. Responsible for project estimation Tracking and reporting of project metrics for the projects undertaken Creating a requirements matrix and business process flow for development Working with developers to help understand the required enhancement/development, provide clarifications Creating test scenarios based on the requirement and change transition Test execution - Integration, System, Regression testing Problem reporting, defect tracking Documentation - Creating supporting documentation for projects, involve in training and documentation at engagement level Working effectively with multiple (support) teams to see project through to production and turnover to support. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Senior Business Analyst + Project Manager - Healthcare AI Solutions Position Overview We're seeking a versatile Senior Business Analyst with strong project management capabilities to join our team building AI-driven healthcare solutions. This hybrid role is perfect for someone who excels at both detailed requirement analysis and project execution. As we scale, this position will evolve to focus primarily on business analysis while mentoring additional team members. Key Responsibilities Business Analysis Requirements Engineering Elicit, analyze, and document detailed functional and non-functional requirements Create comprehensive BRDs, FRDs, and technical specifications Develop user stories with clear acceptance criteria in Azure DevOps Map complex healthcare workflows (RCM cycles, credentialing processes, patient journeys) Design process flow diagrams, data flow diagrams, and system architecture diagrams Healthcare Domain Analysis Document healthcare-specific requirements (HIPAA, HL7, FHIR standards) Analyze integration requirements with EHR/PMS systems Create data mapping documents for healthcare data exchange Identify compliance checkpoints in product workflows Research and document competitor features and industry best practices AI/ML Requirements Define conversational flows for AI agents Document prompt engineering requirements and expected AI behaviors Create test scenarios for AI responses and edge cases Define success metrics for AI agent performance Work with ML engineers to document training data requirements Project Management Agile Delivery Facilitate scrum ceremonies (standups, sprint planning, retrospectives) Maintain product backlog and sprint boards in Azure DevOps Track sprint velocity, burndown charts, and team capacity Coordinate releases and deployment schedules Manage dependencies between India and US teams Stakeholder Coordination Create and maintain project roadmaps and release plans Prepare weekly status reports for leadership Coordinate UAT sessions with US healthcare clients Schedule and facilitate requirement gathering sessions across time zones Manage stakeholder expectations and communication Team Leadership Mentor junior analysts as team grows Establish BA best practices and templates Create knowledge repository for healthcare domain Train team on US healthcare workflows and terminology Build reusable requirement templates for common features Required Qualifications Must-Have: 6-8 years of experience with at least 3 years as Senior BA 2+ years of project management/scrum master experience Experience in healthcare IT or healthtech products Strong technical aptitude (ability to read API documentation, understand databases) Expertise in Azure DevOps or similar ALM tools Advanced skills in Visio, Lucidchart, or similar diagramming tools Excellent written and verbal English communication Experience working with US clients/stakeholders Proven ability to manage multiple projects simultaneously Preferred: Healthcare domain certifications (CAHIMS, CPHIMS) Agile certifications (CSM, CSPO, PMI-ACP) Experience with AI/ML projects or conversational AI Knowledge of US healthcare regulations (HIPAA, HITECH) Experience with EHR/PMS integrations SQL skills for data analysis API documentation experience Technical Skills: Azure DevOps (mandatory) JIRA/Confluence Microsoft Office Suite (advanced Excel) Postman or similar API testing tools Basic SQL for data validation Wireframing tools (Figma, Balsamiq) Key Competencies Analytical Excellence Break down complex healthcare workflows into manageable components Identify gaps between current and future state Strong problem-solving and critical thinking Attention to detail without losing sight of big picture Communication Bridge Translate between technical teams and business stakeholders Present complex information simply Facilitate productive meetings across cultures and time zones Create clear, concise documentation Execution Focus Self-starter who can work independently Comfortable with ambiguity in startup environment Ability to prioritize in fast-paced setting Results-oriented with strong follow-through Healthcare Acumen Quick learner of healthcare terminology and workflows Understanding of provider pain points Awareness of regulatory implications Patient-safety mindset Success Metrics First 90 Days: Complete domain knowledge transfer on US healthcare systems Document current state of NeoScribe and create improvement roadmap Establish requirement templates and project tracking systems Build relationships with key stakeholders in India and US First Year: Deliver 3 major product releases on schedule Achieve 90% stakeholder satisfaction on requirement clarity Reduce requirement-related defects by 50% Build comprehensive healthcare workflow library Successfully onboard and mentor 2 junior BAs Maintain <5% scope creep across projects What We Offer Employee stock options Health insurance for family Flexible working hours to accommodate US time zone meetings Learning budget for certifications and courses Opportunity to shape products impacting healthcare delivery Clear growth path to Head of Business Analysis or Product Management Growth Trajectory As the team scales, this role will evolve to: 6 months: Transition PM duties to dedicated Project Manager, focus on complex BA work 12 months: Lead BA with 2-3 analysts reporting 24 months: Head of Business Analysis or transition to Product Management Why This Role is Unique: You'll be building AI agents that transform healthcare operations, working directly with US healthcare providers to solve real problems. This is a rare opportunity to combine healthcare domain expertise with cutting-edge AI technology while growing from an IC role to leadership as we scale. Powered by JazzHR wMoBmVaL7N

Candidate should have good experience with the AV Devices and Project management. Responsible for implementing the big Projects. Required Candidate profile Candidate should understand the CAD diagramming to implement the project.Targeted Companies - From Audio/Video.

Key Responsibilities Create detailed 3D models and 2D drawings using SolidWorks. Design mechanical components, assemblies, and products tailored for manufacturing feasibility. Collaborate closely with Production, Quality, and R&D teams to ensure design viability and quality compliance. Prepare BOMs (Bills of Material) and detailed manufacturing drawings. Translate client requirements or internal inputs into conceptual designs and refined prototypes. Improve and modify designs of existing products continuously. Apply GD&T (Geometric Dimensioning & Tolerancing) accurately in drawings. Maintain design documentation and revision histories diligently. Support prototype testing and product validation during development. Ensure timely delivery by adhering to project deadlines and schedules. Qualifications Diploma, B.Tech, or B.E. in Mechanical Engineering or related field. Strong proficiency in SolidWorks (certified or hands-on experience). Familiarity with other CAD tools like AutoCAD or CATIA is an added advantage. Understanding of manufacturing processes (e.g., machining, fabrication, casting). Skills Required Proficient with SolidWorks modules including 3D modeling, sheet metal design, surfacing, assembly, and drafting. Solid understanding of engineering drawing standards and GD&T. Strong problem-solving ability , creativity, and innovative thinking. Excellent teamwork and communication skills. High attention to detail and accuracy in design work. Experience 1 - 5 years of relevant experience in SolidWorks design and CAD work. Freshers with strong SolidWorks skills are also encouraged to apply.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Change Practice SME . Experience: 3-5 Years . >

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Business Analysis-BFSI-Domain . Experience: 3-5 Years .

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: SAP APO Experience: 8-10 Years .

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Analytics(DMS) . Experience: 1-3 Years . >

Job description Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA. Outcomes: Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable Consistently plan a business analysis approach for complex situations Design define and test project/product requirements Play multiple roles within activities prescribed by a methodology Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly) Engage all stakeholders and gain consensus in agreement of results Create the software requirements artefacts and deliverables Communicate complex information in an easy-to-understand manner Consistently develop effective change control processes for complex requirements and designs. Determine the appropriate level of abstraction for business analysis information in complex environments align complex requirements with design with some support from Lead BA if available Understand BA knowledge areas appropriately to be able to use to solve a business problem Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA Validate and verify information to identify solution options that meet business needs identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA Perform complex impact assessments of changes to requirements and designs Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs Measures of Outcomes: Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts/methodologies for use across organization Trainings undertaken/given including certifications Outputs Expected: Business Value: Active identification of business problems constraints dependencies that leads to right solution pick Stakeholder Engagement: Lead written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering: Use of right set of tools templates and/or processes for aligning requirements and design. Good expertise in using several business analysis tools to elicit document and manage requirements Solution Evaluation: Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis Process: Drive processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA artefacts maintenance : Documentation of the process plus project artefacts owned by the Business Analyst Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management : Mentor Junior Bas in the organization/Portfolio on a need basis New Business: Assist the organization/Unit with identification of new business opportunities and solution recommendation on a need basis (when requested by manager/leadership) Skill Examples: Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge –Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples: Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Consistently plan a business analysis approach for complex situations.· Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly.· Play multiple roles within activities prescribed by a methodology.· Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise.· Ask relevant questions to uncover and understand organizational needs to· Ensure that the planning activity covers enterprise breadth and depth. Stakeholder Engagement· Lead others with complex stakeholder engagement.· Effectively manage difficult personalities on a team and resolve issues if they arise.· Have been engaged by stakeholders with their open feedback and opinions.· Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval. Business Analysis Information Management· Lead others in developing effective approaches for managing business analysis information.· Determine the appropriate level of abstraction for business analysis information in complex environments.· Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization.· Recognized internally as an authority in locating even hard-to-find information· Identify and leverage the appropriate business analysis tools based on the information and purpose of the task· Coach and guide others on effective use of techniques and Business Analysis tools Business Analysis Performance Improvement · Consistently identify and correct issues with business analysis work and independently plan improvement efforts—even for complex issues.· Receptive to non-traditional ways of learning ideas.· Use a structured approach for creative solutions to complex problems.· Evaluate what worked what did not and what could be done differently next· Recognized by colleagues as an authority in analyzing performance and developing improvement plans

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a Junior IT Enterprise Architect at Five9, you will play a crucial role in providing business technology leadership, enterprise architecture, and strategic planning for Five9's corporate business systems and infrastructure. Reporting to the CIO, you will support and enhance Five9's Enterprise Architecture capability, contributing to the company's growth and stakeholder experience by aligning technology with business operating models. Your responsibilities will include understanding the business vision, developing and evangelizing multi-year architecture and technology roadmaps, creating systems and technology architecture models, managing current state architecture artifacts, and facilitating updates for future state architecture artifacts. You will collaborate with IT teams, champion various architectural initiatives, and work with stakeholders to ensure alignment with project goals and requirements. To be successful in this role, you should have 2 or more years of IT and business/industry work experience, including knowledge of IT architecture principles, systems design and deployment, and technology lifecycle management. Experience with enterprise architecture tools such as LeanIX is preferred. You should be self-motivated, energetic, and possess excellent interpersonal, organizational, and conflict-resolution skills. Strong problem-solving, critical thinking, and analytical skills are essential, along with the ability to present complex ideas in an easy-to-understand manner. At Five9, we value diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that inclusivity leads to better outcomes. Five9 is an equal opportunity employer. Please review our privacy policy, including our privacy notice to California residents, here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.,

Type: Contract Location: Remote Work Time: PST Timezone (From 9 PM IST) Rate: $30 Per hour Role Overview: We are seeking a detail-oriented professional to create and implement a structured documentation framework within Confluence for our network across multiple sites. The primary focus is to establish templates and organization for as-built diagrams, contact information, runbooks, and design guidelines. The resulting setup should be intuitive, easy to navigate, and seamlessly integrate into our standard build process. This role involves working closely with the network team to gather existing data, convert designs into standardized templates, and train the team on maintaining and expanding the documentation. Key Responsibilities: Design and develop a structured conventions framework for documenting network details in Confluence, including site-specific as-built diagrams, contacts, and network configurations. Create standardized templates for site documentation, runbooks, and design guidelines to ensure consistency and ease of access. Convert existing network design data into Lucid templates aligned with the new structure. Collaborate with the network team to gather data, understand site-specific details, and accurately represent the current network state. Pilot the documentation process on a subset of sites, serving as an example and training model for the team to follow for remaining and new sites. Develop training materials and conduct sessions to ensure smooth adoption of the new documentation structure. Qualifications: Strong experience with network documentation and designing structured documentation frameworks. Experience using Confluence as a documentation platform. Familiarity with Lucid chart or similar diagramming tools for network design templates. Excellent communication and collaboration skills to work with technical teams and gather site data. Ability to create clear, consistent documentation and templates that are easy to maintain and update.

Role Description Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs independently. Perform Business Analysis tasks independently and be able to guide junior BAs Outcomes Use analytical skills and judgment to identify prioritize structure and solve complex problems Work closely with customer to understand and define enterprise goals and objectives Immensely contribute to the sprint planning and estimation by highlighting dependencies constraints impact from a business standpoint Be the face of the team to the customer and act as a SME for all of the business and strategic needs Understand and use BA knowledge areas appropriately as required by the business problem Analyse business needs and solutions Devise strategies and Facilitate stakeholder collaboration effectively and efficiently Validate and verify information to identify solution options that meet business needs Align the designed and delivered solutions with stakeholder needs Establish and implement effective requirement creation and management practices Champion requirements Elicitation using proven techniques like interviews document analysis requirements workshops storyboards surveys site visits business process descriptions use cases scenarios event lists competitive product analysis task and workflow analysis and/or viewpoints Define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state Define software quality attributes external interfaces constraints and other non-functional requirements Monitor the market for technologies/processes to manage business analysis Information Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization Develop an innovative approach for using new tools templates and processes Develop engagement strategies to support organizational transformation Be able to assist in driving transformational program(s) for the organization/customer’s enterprise Measures Of Outcomes Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts/methodologies for use across organization Trainings undertaken/given Outputs Expected Business Value: Pro-active identification of business problems constraints dependencies that leads to tangible benefits to the stakeholders Stakeholder Engagement Champion written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering Develop and drive adoption of tools templates and/or processes for aligning requirements and design. Mastery of several business analysis tools to elicit document and manage requirements Solution Evaluation Use a combination of metrics plus and strategic analysis to pick and recommend appropriate solution to the business problem Process Establish processes as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts to the best standards Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management Conduct necessary trainings and workshops within the project team and in the organization to grow and develop the BA community Monitor Junior Bas and suggest/assist with identification of areas of improvement with ways of working new learning market needs New Business Assist the organization/Unit with identification of new business opportunities and solution recommendation proactively Skill Examples Analytical organizational and problem-solving skills - Proficiently use Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media audiences problem types and environments. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge – Have a very good knowledge to perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Develop and proactively drive adoption of tools templates and processes for planning a business analysis approach. Create new and innovative formal and informal processes tools or· techniques that others can leverage during discovery to isolate critical Information· Create innovative ways of performing this task using common techniques. Stakeholder Engagement· Develop engagement strategies to support organizational transformation. Develop stakeholder engagement strategies to address stakeholders that resist change. Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals. Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community. Create innovative ways of performing this task using common techniques. Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes. Create new methods for locating data and how to analyze its accuracy and importance. Business Analysis Information Management· Develop a new organizational structure for managing business analysis information. Monitor the market for technologies/processes to manage business analysis Information· Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools. Business Analysis Performance Improvement Develop new processes to identify and overcome business performance issues. Develop non-traditional ideas for identifying business analysis performance improvement opportunities. Create new tools and strategies for identifying innovative solutions· Continually monitor processes seeking opportunities for improvement· Recognized by leadership as an authority in analyzing performance and developing improvement plans Requirements Elicitation· Create elicitation support material templates for others to use. Develop approaches and tactics for developing greater organizational understanding· Foster a collaborative approach to encourage feedback opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization. Have been sought for advice support and training by others on ways to effectively prepare for elicitation. Quickly understand team capabilities and skill/knowledge gaps· Engage others in a discussion where they share information that they are not willing to share with others individuals. Consistently find “common ground” between differing viewpoints. Define strategies and plans for influencing multiple decision makers· Develop and proactively drive adoption of tools to help others adjust their communication style· provide examples for how to handle certain circumstances with the right messaging (i.e if they say this do this or are difficult stakeholders) Develop an approach for the current initiative to assess newly elicited results with source information and against other elicitation results. Create new methods for locating data and how to analyze its accuracy importance and validity. Debate issues to bring the most critical points to the forefront for decision making. Anticipate objections and proactively overcome them with data before the objection arises. Routinely perform scenario planning and exercise due diligence when validating information Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. Develop a repeatable approach for others to use for communicating business analysis information. Recognized as an authority on how to customize messaging to various levels of an organization. Foster collaborative approach to collect feedback opinions and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions· Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization. Consistently maintain enriched relationships with stakeholders Requirements Life Cycle Management· Develop and drive adoption of tools templates and/or processes for aligning requirements and design. Create innovative ways to use the common techniques to perform this task such as Functional Decomposition· Have been recognized as a visionary in aligning requirements and designs resulting in requests from leadership to lead related complex change initiatives and· mastery of several business analysis tools resulting in frequent engagement by peers for support in using them. Develop and drive adoption of an archival system that stores historical requirements and how they were implemented· Plan and devise innovative ways to maintain requirements and designs for reuse by ensuring accuracy and consistency· Demonstrate subject matter expertise in prioritization so that leaders grant the authority to resolve issues independently. Foster a collaborative approach to obtain feedback opinions and agreement on the adoption of new prioritization methods. Capture best practices in prioritization and broadcast them to the business analysis community. Always incorporate relevant product service business and industry acumen in prioritization. Create new ways to assess the possibilities of a situation resulting from changes to requirements and designs. Apply foresight when connecting concepts to enterprise components· been recognized by leadership as an authority in evaluating the impact of proposed changes to requirements and designsDeal with unforeseen issues in order to obtain an approval of requirements effectively by: assembling and/or developing resources processes and tools· developing a go-to network of empowered people and resources who are· quick to respond· demonstrating subject matter expertise in obtaining agreement and approval of requirements and designs Strategy Analysis· Analyse current state to understand the reasons for change the impact of the change· Apply foresight when connecting concepts to enterprise components. Apply foresight to predict external drivers for change and draw from experience to recommend how to address them. Future State definition· Consistently influence business policies and practices. Develop approaches and tactics for developing greater organizational understanding. Create new ways to identify all potential alternatives to address business needs. Have been recognized by leadership as an authority in determining the conditions to meet the business need Risk Assessment· Apply foresight to identify and overcome potential roadblocks that might lead to a negative consequence· predict what competitors will do and how to counteract it. recognized by leadership as an authority in preventing undesirable consequences while transitioning to the final future state Change Strategy· Create and drive adoption of tools templates and processes for developing transition states. Develop metrics and a rating system for evaluating solutions· Develop and proactively drive adoption of new tools or templates for evaluating alternatives. Develop an innovative approach for using new tools templates and processes that explain the rationale for adoption· Capture change strategy best practices and broadcast them Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. Continually monitor the industry in search of best practices that lead to more effective design options. Apply foresight when connecting concepts to enterprise components· recognized by leadership as an authority in developing design options that achieved the desired future state· Develop approaches and tactics for developing greater organizational understanding with regards to analysing potential value to recommend right solution· Capture best practices in analyzing potential value and solution recommendation and broadcast them Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Develop new and innovative evaluation method(s) including metrics measurement tools· Capture best practices in measuring solution performance and broadcast them to the business analysis community· Analyze business related metrics found on documents such as financial statements and make appropriate recommendations. Develop non-traditional ideas for analyzing performance measures· Apply foresight when connecting concepts to enterprise components. Create and drive adoption of tools templates and processes that help identify the internal factors that restrict full realization of the solution’s value. Develop new and innovative methodologies for problem solving and critical thinking· Capture best practices on assessing solution limitations and broadcast· determine how factors external to the solution are restricting full realization of value· Monitor the industry in search of approaches or insights to determine and overcome the external factors that restrict the solution’s full realization of value. Create and drive adoption of tools templates and processes that help identify the external factors that restrict full realization of the solution’s value. Consistently identify the root cause of systemic issues· recognized by leadership as an authority in recommending actions that maximize value· frequently asked for input and asked for recommendations are typically implemented by leadership Expertise in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization using methods such as: contributing knowledge/skill into the network and drawing knowledge/skill from the network appropriately. Create innovative ways of performing various BA tasks using common techniques. Additional Comments Has wide experience in T24 Securities module. Is familiar with L3 developments. Candidate needs to be able to analyse the code and understand how local development work and propose solutions. Has a background in wealth management. We are searching for an experienced and capable T24 Technical Business Analyst with strong core experience in T24. Your role will involve working closely with our development teams to ensure high-quality analysis that directly influences our business operations and T24 technology strategy. You should be adept at interpreting and analysing InfoBasic source code and possess a keen understanding of complex T24 customisations. While you do not need to design software yourself, your insights will be crucial for future supportability and extensibility. Key qualities we value include: Analytical prowess: Ability to make sense of complex and large T24 customisations. Effective communication: Clearly articulate your analyses and remain receptive to the perspectives of others. Collaborative mindset: Place collaboration at the centre of your approach, encouraging input and ensuring all stakeholders are heard. In this role as a T24 Technical Business Analyst, you will act as a bridge between the business and the development teams, ensuring that the T24 solutions are aligned with business needs and are feasibly implemented. Your responsibilities will include: Analysing existing code to assess the feasibility of business requirements and proposing solution options. Collaborating closely with business analysts and stakeholders to clarify and refine requirements. Communicating potential solutions clearly and concisely to all involved parties. Estimating the effort required to implement solutions effectively. Supporting quality engineers as needed, though this will not be the primary focus of your role. Working collaboratively with the engineering lead, business analysts, engineers, project managers, and business stakeholders to drive projects forward. Discussing and evaluating software design options with the engineering lead. Familiarity with user story writing and employing the Gherkin syntax to draft acceptance criteria, ensuring clarity and alignment with business objectives. Involvement in triaging production defects, including conducting root cause analysis to determine the underlying issues and contributing to their resolution. You will play a pivotal role in ensuring that our team delivers robust and high-quality T24 solutions efficiently, contributing to our overarching business goals. The knowledge, experience and qualifications you need Core Technical Skills and Experience A deep understanding and experience of the Temenos Transact platform. Mandatory knowledge and hands-on experience about local code development using Info Basic and TAFJ componentized code as well as OFS processing. Ability to read existing code and understand its function. Mandatory to have L3 code development skills with hands-on experience. TAFJ knowledge and code library management experience. Excellent knowledge of T24 programming (templates, version APIs, enquiry APIs, Core API hooks) in Transact, T24 multi-thread routines. Good understanding of T24 data model and storage in Oracle. In-depth hands-on experience of T24 functional modules such as fees and charges setup, core securities module (from portfolio configuration until trade settlement), corporate actions, security master setup & configuration, TPH, security position configuration, futures & options configuration and its life cycle. Deep expertise of the T24 delivery module, SWIFT/MX setup for core securities module, CA module, AA module, accounting module, MM and MD module. Excellent knowledge of the T24 securities module offering covering front, middle and back-office operations. Software Development Experience Plenty of experience in the full lifecycle of developing software from the first idea to the final execution. Wide, detailed, and up-to-date experience of the technologies and tools in your area. A good understanding of system integration patterns and associated technologies. Agile delivery experience, especially around discovering requirements and preparing user stories. A good understanding of testing approaches and putting testability at the heart of software design and development. Ability to write good test cases in close coordination with QA. Knowledge of Securities and Trading A good working knowledge of Securities Trading, Setup, Administration of Securities, Corporate Actions module of Transact. Excellent understanding of the delivery workflow (SWIFT, delivery advice, customization) in Transact. Communication and Interpersonal Skills Excellent written and spoken English, and communication skills to help manage relationships with stakeholders of all levels. Skills Code Development,Temenos T,Data Models

We are building the mission control system for a fleet of multi-sensor Earth observation satellites. The core software components exist—you will be the force that integrates them into a cohesive, reliable, and highly available system that can be deployed, operated, and scaled with confidence. This is a fast-paced environment where you will work across system design, integration, maintenance, and documentation. We value engineers who can deliver end-to-end solutions with agility and precision. What You’ll Do Design and implement mission control systems: telemetry & telecommand flows, tasking, scheduling, monitoring, and data routing. Integrate multiple software components into one operational ecosystem (internal services, third-party APIs, ground station software, etc.). Maintain and document all systems: architecture diagrams, interface specifications, deployment playbooks, operator guides. Ensure reliability and scalability: design for uptime, failover, and high availability. Deploy and operate systems in production with CI/CD pipelines, observability, alerting, and runbooks. Collaborate with flight software, data processing, and ground station teams to validate hardware–software integration in test labs and HIL setups. Continuously improve system performance and streamline developer/operator workflows. . Requirements Core Skills System Design: Modular architectures, clear interfaces, scaling, and fault tolerance. Programming: Proficiency in at least two of Python, Ruby, C++, Rust, JavaScript. Software Deployment: Docker, GitHub, Kubernetes (or equivalent orchestration tools). Integration: Proven experience bridging software and hardware systems. Documentation: Strong technical writing and architecture diagramming skills. On-Prem Deployment: Hands-on experience with on-prem server maintenance and deployment. Bonus Skills (Nice-to-Have) Aerospace background (small satellites, mission ops, ground segment, flight software). Radio/SDR knowledge (GNU Radio, SatNOGS, signal processing, link budgets). Familiarity with CCSDS standards, TT&C, orbit/ephemeris tools, and ground station control systems. Experience with high-availability / fault-tolerant systems (banking, telecom, mission-critical sectors). Distributed systems (message queues, gRPC/Protobuf, Kafka/NATS), time-series databases, observability stacks (Grafana, Prometheus, ELK). Benefits Benefits Fair compensation provided as per market standards Experience rapid growth in a start-up culture Flexible working hours Open environment for exploring, discussing, and implementing new ideas and processes Opportunity to work closely with the Founding Team at GalaxEye Mentorship from senior advisors with decades of industry experience