Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.
About A&M Global Capability Center Private Limited
In 2023, A&M established a high-quality global capability center in India. The capability center has dedicated centers of expertise which work with A&M leadership across multiple business units and geographies to enable efficient service delivery to A&M clients.The GCC is designed to efficiently and innovatively scale client delivery teams to meet ongoing demands. It helps A&M's global business units expand their talent pool in India, allowing them to hire specialized professionals, maintain competitive pricing, accelerate delivery speeds with a hybrid onshore-offshore team, and leverage automation with top tier digital and analytics talent. The GCC blends industry and consulting professionals across multiple domains to drive change and add value.Unlike traditional GCC models focused on back-office support, we partner with case teams for end-to-end case delivery and thought leadership. Nearly 90% of our consultants hold advanced degrees, and our leadership team boasts over 1000 years of combined experience. We serve all major markets, including the Americas, EMEA, and APAC, and work across various industries such as Consumer & Retail, Healthcare, Software & Technology, Automotive & Industrials, Hospitality & Leisure, Energy & Natural Resources, and Financial Services.As we embark on this unique journey, the firm is actively seeking to build a strong, capable team for the center. The GCC is growing rapidly and is already a 600+ member team.
The Team
Alvarez & Marsal’s GBS Advisory practice act as trusted advisors providing practical solutions to the unique problems of companies. Investors and government entities. We focus on elevating the conversation with our clients as it relates to rebalancing their workforce, modernize their operating models and realizing greater ROI from their assets, capabilities, while also leveraging the power of Centers of Excellence.Our dedicated experts are a team of operator/consultants who provide independent analysis and end-to-end transformation services delivering tangible business value in every economic cycle.We work with clients on target operating model design, process transformation, digital enablement, and transition execution across multiple corporate functions by combining the firm’s deep operational and finance expertise with technology-led solutions to accelerate business growth and efficiency. Global Capability Centers (GCCs) and Global Business Services (GBS) functions are one among several levers we utilize toward this purpose.
How you will contribute?
As a Senior Associate in the GCC Global Advisory practice, you will play a pivotal role in leading workstreams, delivering client-ready solutions and supporting the management of large-scale transformation programs. You will partner with A&M leaders, client executives, and cross-functional teams to design and implement operating models, enable digital transformation, and optimize service delivery through GCC/GBS solutions. This role provides an opportunity to combine consulting expertise with hands-on execution to deliver measurable impact across global markets and industries.
Key Responsibilities
Project Leadership & Delivery
- Lead operating model design engagements, covering governance, service delivery frameworks, SLAs, and performance metrics.
- Support client discussions, prepare deliverables and ensure alignment of solutions with client strategic priorities.
- Manage day-to-day project activities, including tracking deliverables, risks and timelines.
Functional Expertise & Advisory
- Conduct feasibility studies, business case development and cost-benefit analysis to support GCC/GBS setup or expansion.
- Support location strategy assessments by analyzing markets, evaluating workforce/talent ecosystems and developing site recommendations.
- Support design of governance frameworks, SLAs, performance metrics and digital enablement models.
- Support change management, transition planning and adoption strategies for global organizations.
Analysis & Solution Design
- Develop financial models, feasibility studies and investment cases to support client decisions.
- Use data analysis and process mapping to identify opportunities for efficiency, automation and service excellence.
- Support digital transformation initiatives, including intelligent automation and advanced analytics adoption.
Collaboration & Business Development
- Work closely with senior team members in proposal preparation, pitch development and thought leadership initiatives.
- Mentor Associates and Analysts, providing guidance on deliverables and consulting best practices.
- Contribute to internal knowledge building and development of GCC/GBS frameworks, playbooks and tools.
Qualifications
MBA, CA, CFA, or Master’s degree in Business, Finance or related discipline. 3–8 years of relevant experience in consulting, shared services/GCC/GBS advisory or functional transformation. Prior experience in top-tier consulting firms or Big 4 preferred. Technical Skills:
- Strong knowledge of GCC/GBS models, operating model design, and process transformation.
- Proficiency in financial analysis, Excel modelling and PowerPoint.
- Familiarity with automation tools, digital enablement platforms, or analytics solutions is an advantage.
Core Competencies:
- Excellent problem-solving, analytical, and communication skills.
- Ability to independently manage workstreams and interact with senior client stakeholders.
- Strong project management and organizational skills with attention to detail.
- Ability to work in a fast-paced, global and multicultural environment.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy.With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.Inclusive DiversityA&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.Equal Opportunity EmployerIt is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.Unsolicited Resumes from Third-Party RecruitersPlease note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
