What You'll DoWe're hiring a
Senior Analytics Consultant
to lead the analytics strategy behind how we scale and improve customer implementations at Avalara. This is an independent contributor role where you'll own critical dashboards, run deep-dive investigations, and shape operational narratives that guide decisions across GoLive, Sales, and Product.You're not just a builder of dashboards—you're an advisor who connects dots between data, operations, and customer experience. You'll identify patterns, make recommendations, and communicate insights in ways that influence decisions at every level of the organization. You will report to Senior Manager, Data & Automation GoLive
What Your Responsibilities Will Be
Data Architecture & Dashboard Development
Cross-Functional Partnership
Advisory & Influence
- Strategic Analytics Leadership
- Lead the design, evolution, and governance of dashboards assets across GoLive operational metrics (e.g., implementation velocity, CPO, quality).
- Translate complex data into simple, compelling business stories that influence decision-making across executive and operational teams.
- Identify trends, risks, and opportunities. Promote action through storytelling and strategic framing.
- Develop PowerBI dashboards and analytics models that scale with evolving operational needs.
- Write, improve, and document SQL queries to integrate and validate data from multiple enterprise systems (Salesforce, internal databases).
- Establish and enforce best practices for metric definitions, documentation, and data quality.
- Be the analytics expert for GoLive vertical leads, implementation managers, and executive partners.
- Lead working sessions, executive readouts and business review sessions to ensure insights and context.
- Consult process improvement efforts by using data to evaluate what's working and what's not.
- Frame analytical work in the context of broader business goals. Be the voice that ties operational data to customer impact and strategic value.
What You’ll Need To Be Successful
- 10+ years of experience in analytics, business intelligence or data strategy in a SaaS or tech-enabled operations environment.
- Expert-level SQL experience with BI tools (Power BI preferred; Tableau, Looker etc. also accepted).
- Demonstrated experience independently managing analytical workstreams that influence senior partners.
- Exceptional communication skills, able to translate raw data into a compelling, executive-ready narrative.
- Experience with operational metrics, capacity modeling, customer implementation, or success analytics.
What You'll Bring
- With a strategic mindset grounded in data, you understand both what to measure and why it matters.
- High ownership and autonomy; you don't wait for direction to uncover and solve important problems.
- Experience with making the complex simple, bridging technical detail and business clarity with ease.
How We’ll Take Care Of YouTotal RewardsIn addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.Health & WellnessBenefits vary by location but generally include private medical, life, and disability insurance.Inclusive culture and diversityAvalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We’re defining the relationship between tax and tech.We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.