Sales Operations Analyst

Role Overview:

Aligned to specific customer accounts, the Sales Finance Analyst will play a critical role in supporting the opportunity lifecycle, quoting, contracting, forecasting, and compliance processes. This role requires a strong analytical mindset, attention to detail, and the ability to collaborate cross-functionally with Sales, Pricing Operations, Compliance, Legal, and Finance teams.

Key Responsibilities:

• Monitor customer entitlement and usage data regularly to identify discrepancies or potential overages.
• Collaborate with Pricing Operations and Compliance to resolve entitlement or usage data issues.
• Send monthly entitlement and usage reports to customers and account executives.
• Analyze current customer licensing, product usage, and identify new revenue opportunities.
• Support customer renewals and transitions to new commercial models.
• Work closely with Compliance to onboard customers and validate subscription usage data.
• Ensure accuracy and completeness of Quotes and Order Forms.
• Ensure all Orders comply with pricing and discount policies.
• Interface with Deals Desk, Finance, Legal, and Use Verification teams for revenue recognition and special terms & conditions.
• Coordinate with Order Management to ensure accurate booking of sales opportunities in ServiceNow.
• Support Sales teams in ensuring customer licensing compliance.
• Follow up with customers for additional information and maintain strong relationships with Sales teams.

Qualifications & Experience:

• MBA (Finance) from a top B-School / CA / ICWA with at least 2 years of relevant experience
• OR
• Engineering or Management degree from a top B-School
• Experience in Corporate Strategy, Development, or M&A roles is preferred.

• Proven experience supporting Sales Representatives and managing Sales Territories.
• Proficiency in Microsoft Office Suite (especially Excel, PowerPoint, Word).
• Experience with CRM systems; Salesforce experience is highly preferred.
• Familiarity with ServiceNow or similar sales automation tools.Skills & Competencies:

• Strong analytical, critical thinking, and problem-solving abilities.
• Excellent communication and presentation skills.
• Organized with high attention to detail.
• Ability to prioritize and manage multiple projects under tight deadlines.
• Effective written and verbal communication.
• Team player with a positive attitude and collaborative mindset.
• Results-driven with a desire to learn and grow.
• Ability to tactically execute and write effectively.
• Experience leveraging AI tools or insights to enhance decision-making or workflow automation is a plus.

Why Join Us?

This role offers a unique opportunity to work at the intersection of Sales, Finance, and Strategy, contributing directly to revenue growth and operational excellence. You’ll be part of a dynamic team that values innovation, collaboration, and continuous improvement.

Job Type: Full-time

Pay: Up to ₹2,026,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Application Question(s):

• Experience on Salesforce?

Work Location: In person