Sales Manager

1. Sales & Business Development: Lead strategic tie ups with party planners, activity centers and children's museums. Manage and support sales conversations for both B2C (Website, birthday party orders, Amazon, marketplace) and B2B clients. Assist with lead generation, prospecting, and follow-ups. Set up automated sales workflows to increase B2C sales and engagement. Support customer outreach including email communication, catalog sharing, and follow-ups with potential customers/retailers/buyers. Collaborate with the leadership team to set and track sales targets and identify growth opportunities. 2. Marketing & Sales Coordination: Coordinate with digital marketing team and amazon team to ensure effective ROI on advert spends. Work closely with the team to design catalogues and share product files, catalogs, pricing sheets, and media kits. Coordinate for exhibitions and trade fairs – including booth logistics, communication material, and customer engagement follow-ups. Ensure up-to-date product listings, pricing, and hygiene on the website, quick-retail and Amazon/other marketplaces. 3. Customer Data & Behavior Mapping: Track abandoned carts on woo commerce and set up automated outreach to maximize conversions. Analyze customer satisfaction trends using feedback, reviews, and return reports. Compile reports on user behavior, market insights, and competitor benchmarks. Manage online review tracking, resolution coordination, and documentation. 4. Data & Documentation Management: Maintain organized records for all leads, conversations, sales, and export documentation on Google Sheets and Google Drive. Track marketing assets and ensure shared access between sales, marketing, and operations teams.