Key Responsibilities: 1. Sales & Business Development: Manage and support sales conversations for both B2C (Amazon, marketplace) and B2B clients (retailers, distributors, international buyers). Assist with lead generation, prospecting, and follow-ups. Support export outreach including email communication, catalog sharing, and follow-ups with potential partners in the Middle East and Germany. Collaborate with the leadership team to set and track sales targets and identify growth opportunities. Coordinating the incoming sales with the logistics team for speedy and accurate shipment. 2. Marketing & Sales Coordination: Work closely with the marketing team to gather and share product files, catalogs, pricing sheets, and media kits. Coordinate for exhibitions and trade fairs – including booth logistics, communication material, and customer engagement follow-ups. Ensure up-to-date product listings, pricing, and hygiene on the website and Amazon/other marketplaces. 3. Customer Data & Behavior Mapping Analyze customer satisfaction trends using feedback, reviews, and return reports. Compile reports on user behavior, market insights, and competitor benchmarks. Manage online review tracking, resolution coordination, and documentation. 4. Data & Documentation Management: Maintain organized records for all leads, conversations, sales, and export documentation on Google Sheets and Google Drive. Track marketing assets and ensure shared access between sales, marketing, and operations teams.
Role & responsibilities Key Responsibilities: 1. Digital Advertising & Lead Generation Strategize and coordinate digital campaigns (Meta, Google, etc.) for lead generation and sales conversions. Work closely with the performance marketing team to analyze campaign ROI and optimize ad spend. 2. Marketplace & Quick Commerce Sales Get products listed and optimized on platforms like Amazon, Flipkart, FirstCry, Blinkit, Zepto, etc. Manage inventory, pricing, promotions, and customer feedback to boost marketplace performance. 3. Strategic Partnerships Build and manage partnerships with birthday party planners, kids activity centers, schools, museums, and play zones. Create bundled offerings or affiliate models to increase reach and conversions. 4. Customer Sales Support Address sales-related customer inquiries promptly and effectively via email, chat, or phone. Ensure high levels of customer satisfaction and manage post-sale follow-ups if needed. 5. Sales Automation & Reporting Design and implement automated sales workflows using CRM and marketing automation tools Track KPIs and generate sales performance reports for leadership review. Preferred candidate profile Prior experience with book/toy brands, familiarity with woocommerce, worked with a D2C brand to drive digital sales.
1. Sales & Business Development: Lead strategic tie ups with party planners, activity centers and children's museums. Manage and support sales conversations for both B2C (Website, birthday party orders, Amazon, marketplace) and B2B clients. Assist with lead generation, prospecting, and follow-ups. Set up automated sales workflows to increase B2C sales and engagement. Support customer outreach including email communication, catalog sharing, and follow-ups with potential customers/retailers/buyers. Collaborate with the leadership team to set and track sales targets and identify growth opportunities. 2. Marketing & Sales Coordination: Coordinate with digital marketing team and amazon team to ensure effective ROI on advert spends. Work closely with the team to design catalogues and share product files, catalogs, pricing sheets, and media kits. Coordinate for exhibitions and trade fairs – including booth logistics, communication material, and customer engagement follow-ups. Ensure up-to-date product listings, pricing, and hygiene on the website, quick-retail and Amazon/other marketplaces. 3. Customer Data & Behavior Mapping: Track abandoned carts on woo commerce and set up automated outreach to maximize conversions. Analyze customer satisfaction trends using feedback, reviews, and return reports. Compile reports on user behavior, market insights, and competitor benchmarks. Manage online review tracking, resolution coordination, and documentation. 4. Data & Documentation Management: Maintain organized records for all leads, conversations, sales, and export documentation on Google Sheets and Google Drive. Track marketing assets and ensure shared access between sales, marketing, and operations teams.