Sales Coordinator

Job Title: Sales Coordinator – Automation Industry Job Summary

We are seeking a highly organized and proactive Sales Coordinator to support our sales team in the automation industry. The ideal candidate will assist with coordinating sales activities, preparing quotations, managing customer inquiries, and ensuring smooth communication between internal teams and customers. This role requires strong attention to detail, technical understanding of automation products, and excellent customer service skills.

Key Responsibilities Sales Support & Coordination

• Assist sales engineers and managers in preparing quotations, proposals, and sales documents for industrial automation products (PLCs, HMIs, sensors, servo systems, robots, etc.).
• Follow up on quotations, purchase orders, and project progress with customers and internal teams.
• Maintain and update sales records, customer databases, and CRM systems.
• Coordinate with logistics and procurement for product availability, stock checks, and order fulfillment.

Customer Communication

• Handle customer inquiries regarding pricing, product information, order status, and delivery schedules.
• Provide timely and professional responses to ensure high levels of customer satisfaction.
• Support channel partners, distributors, and internal stakeholders with required documents and information.

Documentation & Reporting

• Prepare sales reports, forecasts, and performance summaries for management review.
• Ensure proper documentation for sales orders, contracts, and project-related files.
• Assist in preparing presentations, tender documents, and technical-commercial submissions.

Internal Coordination

• Work closely with the technical and engineering teams to verify product specifications.
• Coordinate with finance for invoicing, payment follow-ups, and credit management.
• Support marketing activities such as events, exhibitions, and promotional campaigns when required.

Qualifications Education

• Diploma or Bachelor’s degree in Business Administration, Electrical Engineering, Electronics, Mechatronics, or a related field.

Experience

• 1–3 years of experience as a Sales Coordinator, Customer Support Executive, or Sales Administrator—preferably in the automation, industrial equipment, or electrical engineering sectors.
• Familiarity with automation components (PLCs, sensors, drives, control panels, industrial networking) is a strong advantage.

Skills & Competencies

• Strong communication and interpersonal skills.
• Good understanding of basic technical terms in industrial automation.
• Proficient in MS Office (Excel, PowerPoint, Word); experience with CRM or ERP systems is a plus.
• Excellent organizational, multitasking, and time-management abilities.
• Attention to detail and ability to work under pressure in a fast-paced environment.
• Customer-oriented mindset with problem-solving skills.

What We Offer

• Competitive salary and performance incentives
• Opportunities to grow within a dynamic automation company
• Training on automation products and sales processes
• Supportive and collaborative work environment

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person