Sales & Business Development Executive

Job Title : Business Solutions Officer

Key Responsibilities:

• Product Presentations:
• Conduct informative and engaging product presentations of HIMS software to prospective clients, emphasizing its key features, benefits, and how it addresses client needs.
• Implementation Support:
• Assist in the successful deployment of HIMS software across client hospitals and healthcare organizations, ensuring smooth adoption and minimal disruption to operations.
• Work closely with the team to address and resolve client issues in a timely and efficient manner.
• GAP Analysis Participation:
• Contribute to conducting GAP analysis at client sites, identifying operational challenges, and recommending areas for process improvement.
• Process Enhancement & NABH Implementation:
• Assist in process optimization and the integration of NABH standards to ensure clients meet quality healthcare requirements and operational excellence.
• Training and Knowledge Sharing:
• Support the training of medical staff and healthcare professionals on the proper use of HIMS software, helping them fully leverage its capabilities.
• Provide guidance and support for the adoption of NABH protocols to ensure clients meet compliance and quality standards.
• Client Profiling & Empanelment:
• Help create detailed client profiles for corporate empanelment, ensuring the accuracy of information and facilitating smooth engagement with healthcare providers.
• Customer Service and Support:
• Deliver exceptional customer service, addressing client inquiries and issues promptly to maintain satisfaction and long-term relationships.
• Reporting and Updates:
• Prepare and submit regular activity and progress reports to the Reporting Officer, summarizing client interactions, project developments, and milestones.

Required Qualifications:

• Proven experience in business development, sales, or customer support, with a focus on the healthcare or software sectors.
• Familiarity with HIMS software and knowledge of NABH protocols is highly desirable.
• Strong communication and presentation skills with the ability to build effective client relationships.
• Ability to work independently as well as collaboratively with a team.
• Excellent problem-solving skills and a customer-centric approach.
• Proficiency in Microsoft Office Suite and CRM software for tracking and managing client accounts.
• Willingness to travel to client locations as necessary to provide hands-on support and assistance.

Job Type: Full-time

Pay: From ₹45,000.00 per month

Benefits:

• Commuter assistance

Work Location: In person