Revenue Assurance Manager

Company Description :

Vegrow

VC-funded startup

Location : Bangalore (Work From Office – 5 days a week)

About the Team :

You’ll join our Revenue Assurance team, whose mission is to safeguard and optimize our topline by ensuring that every rupee of earned revenue is accurately billed, collected, and recognized. You’ll work closely with Finance, Sales, Customer Success and our largest, highest‑value customers to resolve disputes and close aged receivables.

Key Responsibilities :

High‑Ageing Customer Coordination

• Proactively manage the end‑to‑end collections process for high‑value, high‑ageing accounts.
• Build and maintain strong relationships with customer finance teams and key stakeholders to accelerate dispute resolution and payment commitments.

Dispute Resolution

• Investigate invoice disputes, root‑cause issues (pricing, usage, quality), and partner with Sales/Ops to negotiate quick resolution.
• Prepare dispute memos and coordinate cross‑functional calls to drive consensus.

End‑to‑End Reconciliation

• Perform detailed account reconciliations between our ERP and customer statements, identifying unapplied cash, short‑pays, and credit notes.
• Liaise with Accounts Receivable, Treasury, and external auditors to ensure all reconciling items are cleared timely.

Process Improvement & Controls

• Document and enhance standard operating procedures for revenue assurance, dispute management, and collections.
• Implement controls to prevent recurrence of aged receivables, including automated alerts and KPI dashboards.

Reporting & Analysis

• Deliver weekly/monthly aging reports, dispute aging trackers, and root‑cause analytics to leadership.
• Highlight trends (e.g., by region, product line, customer segment) and recommend corrective actions.

Cross‑Functional Partnership

• Work closely with Billing, Legal, and Customer Success to ensure contract terms are accurately reflected in invoices and to expedite any contract amendments required for collections.

Qualification

• Qualified Chartered Accountant with 3–5 years’ post‑qualification experience ideally with similar role or BizFin.
• Proven track record in managing high‑value receivables and resolving complex billing disputes is highly preferred
• Advanced Excel skills.
• Excellent verbal and written communication; comfortable engaging senior finance executives at customer organizations.
• Analytical mindset with a keen eye for detail and process optimization.

What we offer

• Opportunity to shape and scale our Revenue Assurance function in a high‑growth environment.
• Exposure to strategic, high‑value customer relationships and cross‑functional leadership.
• Competitive compensation, comprehensive benefits, and professional development support.

Travel Requirements

30%–40% travel