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7.0 - 9.0 years

5 - 7 Lacs

Mohali

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We are seeking an energetic and proactive HR Business Partner – Operations to support our business units by driving core HR processes and operational effectiveness. This role will serve as a bridge between business leaders and HR, ensuring strong alignment between people practices and business goals. The ideal candidate will have a strong operational HR background, a problem-solving mindset, and hands-on experience in handling on-ground workforce matters. Key Responsibilities: Key Responsibilities Strategic HR Business Partnering Serve as a strategic advisor to business leaders on workforce planning, team structures, and organizational effectiveness. Align HR strategy with business goals and drive transformation initiatives at the location level. Identify and resolve complex employee relations issues with appropriate escalation and legal compliance. People Leadership & Team Management Lead and develop a team of HR executives or generalists (if applicable). Coach and influence people managers on leadership, employee management, and team dynamics. Employee Lifecycle & Operations Manage hire-to-retire lifecycle: onboarding, performance management, talent development, and exits. Monitor and enhance employee retention, grievance handling, and exit interviews to improve employee experience. Policy, Governance & Compliance Recommend and implement HR policies aligned with business and legal standards. • Ensure adherence to labor laws, POSH, audits, and other statutory compliances. �� Talent & Engagement Collaborate with COEs (TA, L&D, C&B) to implement talent acquisition, learning, and compensation strategies. Lead employee engagement initiatives and pulse surveys; analyze data and implement action plans. Data, Reporting & HR Systems Use data analytics for attrition, performance, and engagement to guide decisions. • Work with HR systems for workflows, reports, and dashboards. Change Management & Culture Support change management and org restructuring initiatives. Drive cultural alignment and DE&I practices across the location. Requirements: 7–9 years of HRBP experience in a matrix or multi-location setup MBA/PGDM in HR or equivalent degree from a reputed institute Experience leading HR for a business unit or location Strong exposure to business partnering, compliance, and team management Job Type: Full-time Pay: ₹500,000.00 - ₹700,000.00 per year Schedule: Day shift Application Question(s): Howmany years of experience do you have in HRBP Role? Work Location: In person

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7.0 - 15.0 years

12 - 20 Lacs

Cuttack

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Job Summary: We are seeking a result-driven and dynamic Sales Manager with proven expertise in Heavy Earth Moving Machinery (HEMM) . The role involves managing client accounts, driving B2B sales, identifying new business opportunities, and ensuring exceptional after-sales service for key clients across the mining, construction, and infrastructure sectors. Key Responsibilities: Lead and manage the complete sales cycle of HEMM equipment (e.g., Excavators, Dump Trucks, Loaders, Dozers, Graders). Identify, develop, and maintain strong relationships with mining contractors , infrastructure companies , fleet owners , and government departments . Achieve monthly, quarterly, and annual sales targets and market penetration goals. Collaborate with service, application, and parts teams to ensure aftermarket support and customer satisfaction. Track competitor activities, market pricing trends, and generate market intelligence reports. Plan and participate in technical demos, trade shows, and customer engagement events. Ensure timely negotiation, order booking, documentation, and invoicing processes. Submit regular MIS reports, pipeline forecasts, and territory plans. Key Skill Sets: In-depth product knowledge of HEMM , Mining Equipment, or Construction Machinery. Strong B2B Sales, Negotiation & Communication Skills. Dealer or Direct Sales experience with OEMs like Caterpillar, Komatsu, Volvo, Tata Hitachi, JCB, BEML, L&T Komatsu , etc. CRM, ERP and Excel proficiency. Territory Management & Client Retention. Awareness of Tendering Process and Fleet Financing (preferred). Ability to travel frequently within the assigned region. Qualification & Experience: Bachelor’s Degree/Diploma in Mechanical/Automobile/Mining Engineering or MBA (Marketing). 7–15 years of relevant sales experience in HEMM , Earthmoving or Capital Equipment sector.

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0 years

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Sambalpur

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Overview: Job Overview: CE handles single/multiple distributors ranging over different scale of business. They are the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability.The CE will help distributor expand their business by coaching and working with the DB and/or the team of sales representatives. They will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities: Responsibilities: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesperson Works with salesperson in market to coach them on market execution Monitors salesperson performance using regular sales reports Communicates incentives and motivates salesperson to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications: Qualifications: Knowledge 1. FMCG Sales and Distribution Model 2. Computer – Excel, Word, Outlook 3. Local language (good to have) and Basic English 4. Data proficiency – ROI Model

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1.0 - 5.0 years

1 - 4 Lacs

Raipur

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Job Summary: We are looking for a motivated and customer-centric CRM professional to manage and optimize our Customer Relationship Management systems and strategies. The role involves maintaining accurate customer data, executing targeted campaigns, analyzing customer behavior, and ensuring an exceptional customer experience to increase retention, engagement, and revenue. Key Responsibilities: CRM Management: Manage, update, and optimize the CRM database to ensure data accuracy and segmentation. Monitor customer interactions, feedback, and service requests. Create and automate workflows, email/SMS campaigns, and lead-nurturing journeys. Track and report CRM KPIs such as engagement rates, conversion rates, and customer lifetime value. Customer Engagement: Develop and implement strategies to enhance customer engagement, satisfaction, and retention. Work closely with sales, marketing, and customer service teams to align customer communication. Use CRM tools to personalize customer interactions and communications. Campaign Management & Reporting: Design and execute targeted marketing campaigns based on customer segmentation. Track campaign performance and provide actionable insights using CRM analytics. Regularly generate reports on customer trends, lead funnels, and retention metrics. System Maintenance & Integration: Collaborate with IT and software teams to ensure proper CRM system integration with other tools (e.g., email marketing platforms, ERP, support systems). Troubleshoot CRM-related issues and coordinate with vendors for timely resolution. Qualifications: Bachelor’s degree in Marketing, Business Administration, IT, or related field. 1–5 years of experience in CRM or customer engagement roles. Proficiency in CRM platforms (e.g., Salesforce, Zoho CRM, HubSpot, Microsoft Dynamics). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Basic understanding of digital marketing and customer lifecycle strategies. Preferred Skills: Experience in customer segmentation and database marketing. Ability to interpret data and make data-driven decisions. Familiarity with marketing automation tools and email campaign platforms. Working knowledge of Excel, Google Sheets, and reporting tools. . Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Experience: Fluent English Communication : 3 years (Required) Customer Relationship Executive : 3 years (Required) Customer relationship manager : 3 years (Required) Work Location: In person

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3.0 years

3 - 4 Lacs

Raipur

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A Customer Relationship Executive (CRE) focuses on building and maintaining strong client relationships, ensuring customer satisfaction, and driving business growth. Key responsibilities include managing client interactions, resolving issues, and identifying opportunities to enhance the customer experience. CREs act as a vital link between the company and its clients, collaborating with internal teams to meet client needs and improve overall satisfaction. Key Responsibilities: Client Relationship Management: Building and nurturing strong relationships with key clients, acting as the primary point of contact. Customer Satisfaction: Ensuring client satisfaction through proactive problem-solving, addressing inquiries and concerns promptly and effectively. Communication: Effectively communicating with clients, understanding their needs, and providing relevant information about products and services. Issue Resolution: Addressing and resolving customer complaints and issues efficiently and professionally, striving for first-contact resolution. Feedback & Reporting: Gathering and communicating customer feedback to relevant teams, providing insights into customer trends and issues. Collaboration: Working closely with internal teams (sales, marketing, customer service) to ensure seamless communication and a positive customer experience. Upselling/Cross-selling: Identifying opportunities to promote additional products or services to existing clients. Data Management: Maintaining accurate and up-to-date customer records within the CRM system. Process Improvement: Contributing to the development and implementation of strategies to improve the overall customer experience. Performance Measurement: Tracking and reporting on key performance indicators (KPIs) related to customer satisfaction, retention, and revenue growth. Skills and Qualifications: Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Proficiency in using CRM systems and other relevant software. Ability to build rapport and establish trust with clients. Proactive and results-oriented approach. Strong organizational and time-management skills. Ability to work independently and as part of a team. Knowledge of the company's products and services. Empathy and understanding of customer needs Job Type: Full-time Pay: ₹28,000.00 - ₹35,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Experience: CUSTOMER SUPPORT : 3 years (Required) Customer Relationship Executive: 3 years (Required) FLUENT ENGLISH: 3 years (Required) Work Location: In person

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7.0 - 15.0 years

12 - 20 Lacs

Rājkot

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Job Summary: We are seeking a result-driven and dynamic Sales Manager with proven expertise in Heavy Earth Moving Machinery (HEMM) . The role involves managing client accounts, driving B2B sales, identifying new business opportunities, and ensuring exceptional after-sales service for key clients across the mining, construction, and infrastructure sectors. Key Responsibilities: Lead and manage the complete sales cycle of HEMM equipment (e.g., Excavators, Dump Trucks, Loaders, Dozers, Graders). Identify, develop, and maintain strong relationships with mining contractors , infrastructure companies , fleet owners , and government departments . Achieve monthly, quarterly, and annual sales targets and market penetration goals. Collaborate with service, application, and parts teams to ensure aftermarket support and customer satisfaction. Track competitor activities, market pricing trends, and generate market intelligence reports. Plan and participate in technical demos, trade shows, and customer engagement events. Ensure timely negotiation, order booking, documentation, and invoicing processes. Submit regular MIS reports, pipeline forecasts, and territory plans. Key Skill Sets: In-depth product knowledge of HEMM , Mining Equipment, or Construction Machinery. Strong B2B Sales, Negotiation & Communication Skills. Dealer or Direct Sales experience with OEMs like Caterpillar, Komatsu, Volvo, Tata Hitachi, JCB, BEML, L&T Komatsu , etc. CRM, ERP and Excel proficiency. Territory Management & Client Retention. Awareness of Tendering Process and Fleet Financing (preferred). Ability to travel frequently within the assigned region. Qualification & Experience: Bachelor’s Degree/Diploma in Mechanical/Automobile/Mining Engineering or MBA (Marketing). 7–15 years of relevant sales experience in HEMM , Earthmoving or Capital Equipment sector.

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5.0 years

4 - 8 Lacs

Ahmedabad

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Position Summary: We are seeking a highly motivated and customer-centric Customer Success Manager (CSM) with deep experience in Microsoft Dynamics 365 and SAP ERP solutions . The CSM will be responsible for driving adoption, satisfaction, retention, and expansion across a portfolio of strategic ERP customers. This role bridges sales, support, consulting, and renewals to ensure customers achieve their business goals with our ERP offerings. Key Responsibilities: Guide new ERP customers through onboarding, ensuring smooth implementation and alignment with business objectives. Develop deep relationships with key stakeholders, including IT, finance, operations, and executive teams. Drive user adoption and ERP utilization across Microsoft Dynamics 365 and SAP environments. Monitor customer health using KPIs and proactively identify risks or expansion opportunities. Collaborate with ERP Sales and Partner teams to identify upsell/cross-sell opportunities. Support renewals and work closely with licensing and services teams to optimize account value. Partner with solution architects, SAP Basis admins, and Microsoft Dynamics consultants to troubleshoot issues or recommend upgrades/customizations. Act as the voice of the customer to product and engineering teams. Facilitate executive business reviews (EBRs) and strategic planning sessions. Encourage customer participation in case studies, reference programs, or industry events. Required Qualifications: 5+ years of experience in customer success, account management, or ERP solution consulting. Hands-on experience or strong familiarity with Microsoft Dynamics 365 (F&O, Business Central) and/or SAP B1 . Proven success managing mid-market to enterprise ERP accounts. Strong understanding of cloud ERP deployment models, licensing, and lifecycle management. Exceptional communication and stakeholder management skills. Preferred Qualifications: Experience working with systems integrators (SIs), VARs, and Microsoft/SAP partner ecosystems. Project management experience (Agile or PMP a plus). Job Type: Full Time Job Location: Ahmedabad

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4.0 years

1 Lacs

Ahmedabad

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Job Description We are looking for a passionate and strategic Content Marketer cum SEO Specialist with 4+ years of experience to join our dynamic team. This role will play a key part in crafting impactful content strategies that drive organic traffic and strengthen our brand presence across digital platforms. SEO Industry 4+ Years Experience Opportunity Petrol Expense Reimbursement* A Competitive Salary Retention Bonus for all An Exciting & Diverse Workload A nice Office infrastructure 5 days working Latest Tools needed to do the job Scope of speedy career growth Supportive & Friendly Work Culture Bi-weekly fun activity Events We love to party so expect a busy social calendar! Responsibilities Develop and execute content marketing strategies to promote our web and mobile app development services across various online channels. Create high-quality, engaging, and SEO-friendly content, including blog posts, articles, case studies, whitepapers etc. Conduct keyword research and optimize website content to improve search engine rankings and increase organic traffic. Implement advance on-page optimization techniques on website pages and regularly perform website SEO audit. Contribute to the off-page strategy via different link building approaches such guest posts. Collaborate with internal teams, including developers, designers, and project managers, to identify content opportunities and ensure alignment with business goals. Monitor and analyze website traffic, engagement metrics, and keyword performance using tools such as Google Analytics, SEMrush, and Ahrefs. Stay up-to-date with the latest trends and best practices in content marketing, SEO, and digital marketing, and recommend strategies for continuous improvement. Perform competitor analysis and benchmarking to identify opportunities for differentiation and market positioning. Qualifications Bachelor's degree in Marketing, Communications, English, or related field. Skills 3+ years of experience in content marketing, SEO, and digital marketing, preferably in the technology or software development industry. Strong writing, editing, and proofreading skills, with a keen eye for detail and a passion for storytelling. Proficiency in SEO tools and analytics platforms, such as Google Analytics, Google Search Console, SEMrush, Moz, and Ahrefs. Knowledge of HTML, CSS, and website CMS platforms (e.g., WordPress) is a plus. Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced agency environment. Creative thinking and problem-solving abilities, with a results-driven mindset and a commitment to delivering measurable outcomes.

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6.0 years

0 Lacs

Surat

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1. Business Growth & P&L Ownership Achieve revenue and EBIT targets across enterprise and strategic chemical industry accounts. Lead high-value customer acquisitions, major RFPs, and critical deal closures within the chemical vertical. Drive sector-focused growth initiatives to enhance EBITDA contribution. Retain 70%+ of enterprise accounts by volume and profit contribution. 2. Strategic Sales & Market Penetration Identify and capitalize on new business opportunities across key chemical sub-sectors. Own the end-to-end sales process: lead generation, presentations, proposals, negotiations, and deal closure. Utilize CRM systems for pipeline management and sales governance. 3. Customer and Market Development Build and maintain strong relationships with senior stakeholders including CXOs, procurement leaders, and supply chain heads in the chemical ecosystem. Stay abreast of chemical industry regulations, safety standards, and market trends to proactively spot growth opportunities. Represent the company at chemical industry events and forums to strengthen market presence. 4. Collaboration & Cross-BU Integration Drive integrated solutions by collaborating with at least two Business Units (BUs) to offer comprehensive chemical supply chain services. Ensure compliance with commercial documentation, quote approvals, and pricing governance as per company protocols. Partner with platforms like Trade Finance to deliver value-added solutions tailored to chemical clients. 5. Commercial Excellence & Reporting Lead contract negotiations focusing on profitability and meeting client expectations. Monitor and report on key sales KPIs such as pipeline health, win ratios, EBIT margins, and client retention rates. 6. Client Engagement & Retention Develop and manage CXO-level relationships with procurement and supply chain executives. Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to enhance client satisfaction and identify upsell potential. Coordinate with internal teams—operations, finance, and customer service—to guarantee smooth onboarding and service delivery. QUALIFICATIONS & COMPETENCIES Master’s degree in supply chain, Logistics, Business, or related field preferred. Minimum 6 years of experience in logistics with at least 4 years in Logistics Sales Strong commercial acumen with experience managing large P&Ls and sector portfolios. Hands-on experience with enterprise/strategic account development and cross-functional collaboration. Attributes: Attention to detail, execution-focused, persistent, and highly customer-centric. Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding, and Free Trade Warehouse Zones (FTWZ).

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5.0 - 10.0 years

6 - 7 Lacs

Ahmedabad

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Title: B2B Sales Manager – Dairy Division Department: Sales & Marketing Location: Ahmedabad Reports To: Chief Sales & Marketing Officer Experience Required: 5–10 years in B2B/Institutional/Industrial sales, preferably in Dairy or FMCG Educational Qualification: Graduate/MBA in Sales, Marketing, or Supply Chain Job Purpose: To drive institutional and B2B sales by identifying high-volume buyers like food manufacturers, replacers, industrial kitchens, hospitals, hostels, and corporate canteens, ensuring a consistent supply of bulk dairy products (milk, ghee, butter, paneer, curd, etc.), and maintaining profitable relationships. Key Responsibilities: B2B Sales & Business Development Identify and develop large-volume customers such as sweet makers, bakeries, food processors, pharmaceutical companies (for ghee/lactose), etc. Develop customized pricing, bulk pack formats, and long-term contracts for institutional buyers. Explore tie-ups with bulk consumers (e.g., large caterers, government institutions, defence canteens). Account Management Maintain strong relationships with key institutional clients through regular engagement, business reviews, and feedback management. Handle all end-to-end commercial aspects including quotations, negotiations, agreements, and credit terms. Product & Supply Alignment Coordinate with production, quality, and logistics teams to ensure timely delivery, quality compliance, and stock availability. Customize product offerings (e.g., bulk paneer blocks, ghee tins, curd buckets) as per buyer requirements. Market Intelligence & Pricing Track market trends, buyer demand, and competitor activities to offer competitive pricing. Provide input to the procurement and pricing teams for cost optimization and margin protection. Sales Reporting & Forecasting Create monthly sales forecasts, track order pipelines, and report on key metrics like volume, value, margins, and credit exposure. Ensure documentation and regulatory compliance for institutional clients (FSSAI, GST, etc.). Key Performance Indicators (KPIs): B2B sales growth – volume & value Number of new institutional clients onboarded Client retention rate and average ticket size Fulfilment rate and quality compliance Gross margin from B2B business DSO (Days Sales Outstanding) / Credit recovery efficiency Skills & Competencies: Strong B2B & institutional selling experience Excellent negotiation and commercial acumen Knowledge of dairy industry applications in food manufacturing Ability to understand technical requirements/specifications Supply chain coordination and project management skills Fluency in Excel, ERP systems, and CRM platforms Job Type: Full-time Pay: ₹50,000.00 - ₹65,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Application Question(s): Have you previously worked with dairy products or FMCG in a B2B capacity? Yes/No Have you worked with customized or bulk pack products (e.g., 15kg paneer, 20L ghee tins) Yes/No Are you comfortable travelling to meet clients or industrial kitchens? Yes/No Experience: FMCG Sales: 2 years (Preferred) Location: Ahmadabad, Gujarat (Required) Work Location: In person

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5.0 years

0 Lacs

Hyderabad, Telangana, India

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Overview Lead a team of supplier domain stewards to successfully deliver data governance for the Requisition to Pay program in line with DG Policies, including data assessment, data classification, capturing metadata, governing standards, DQ measurement and leading remediation Responsibilities Manage a team of 3 direct reports Drive supplier domain metadata mgmt. to enable understanding of data Lead supplier domain data quality mgmt. to ensure data is fit for business use Comply with data security, privacy and retention policies to ensure appropriate access, privacy, protection, retention and retrieval measures are in place for supplier data. Qualifications Overall 12+ yrs of experience. 5+ years of experience working in Data Governance or Data Management within a global CPG (Consumer Packaged Good) company; Strong data management background who understands data, how to ingest data, proper data use / consumption, data quality, and stewardship. 5+ years of experience working with data in the Supplier domain and Requisition to Pay processes, systems and data. Preferred working with SAP implementations, including significant knowledge of master data table schema and exposure to data conversion, workflows, and the design of data quality rules. Preferred experience working with SAP S/4 HANA and SAP MDG Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures are defined and implemented. 3+ years of experience managing/leading data professional direct report(s).

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3.0 years

0 Lacs

Gurugram, Haryana, India

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Perfora is a unique and innovative brand that is disrupting the oral care category. Within 3 years, Perfora has carved out a strong brand name in the oral care space and is the largest digital-first oral care brand. Our vision is to improve oral hygiene for millions of Indian consumers. We are looking for a Head of D2C to Lead Our direct-to-consumer Growth Journey to drive the next phase of growth. Responsibilities: Own the development and execution of the D2C strategy, aligning with business goals to drive revenue growth, customer acquisition, and retention. Identify and act on growth opportunities in emerging markets, platforms, and customer segments to expand the brand's reach. Continuously monitor industry trends, competitor strategies, and market shifts to inform and refine long-term business plans. Drive performance marketing efforts by ensuring budgets are strategically allocated across channels to maximize ROI. Ensure data-driven decision-making and optimization across all campaigns, focusing on sustained growth and efficiency. Lead the execution of CRO initiatives to enhance website performance, optimize customer journeys, and increase revenue. Analyze revenue metrics and sales funnels to identify gaps, ensuring timely implementation of improvement solutions. Manage the execution of retention strategies that boost customer lifetime value and reduce churn. Direct loyalty initiatives, personalized customer journeys, and engagement strategies to deepen customer relationships. Ensure a customer-first approach across all digital touchpoints, delivering a seamless and personalized experience. Ensure seamless collaboration across product, marketing, tech, and other departments to deliver cohesive customer experiences. Align D2C initiatives with broader business objectives by maintaining strong partnerships with internal stakeholders. Ensure continuous enhancements in website performance, including speed, navigation, and content relevance. Requirements: Bachelor's degree in Business, Marketing, or a related field. 4+ years of experience in D2C or eCommerce leadership roles with a focus on strategy and team management. Strong analytical and strategic thinking skills with a track record of driving growth. Exceptional leadership, communication, and cross-functional collaboration abilities. About Perfora: Perfora is co-founded by Jatan Bawa and Tushar Khurana who cumulatively have more than 10+ years of experience across consumer internet and consumer brands. They met in 2016 on a train journey named Jagriti Yatra and have known each other since then. Perfora is backed by marquee institutional investors like RPSG Capital Ventures, Sauce.vc, Lotus Herbals Family Office, Shiprocket Ventures, and celebrated entrepreneurs. You can read more about the brand on the website - www.perforacare.com Perfora is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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0 years

3 - 4 Lacs

Ahmedabad

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Job Title: Social Media & Community Manager (Gaming) Reports to: CEO Location: Ahmedabad (onsite) Role Summary You will own Zatun’s social voice—growing and engaging our global audience across studio channels (LinkedIn, X/Twitter, Instagram, Facebook, Reddit, YouTube, Discord, Steam) and game-specific handles (e.g., SCP: Project Pneuma , Kartboard Dash ). Success means deeper fan loyalty, stronger publisher & client relationships, and measurable business impact. Key Responsibilities · Strategy & Planning – Build monthly and quarterly content calendars that align with product launches, live-ops beats, and service-sales goals. Set KPIs and growth targets. · Content Creation – Ideate, script, and publish platform-native posts (short-form video, carousels, threads, memes, dev diaries). Brief designers, capture in-engine clips, and write punchy copy that mirrors each brand’s tone. · Community Management – Monitor and moderate Discord, Reddit, X, Steam forums, and comment threads; surface feedback to dev & art teams and close the loop with players. · Relationship Building – Proactively engage fans, influencers, media, publishers, platform reps, and B2B prospects; arrange key beat placements and creator collabs. · Outreach & Growth – Run targeted follows/DM campaigns from game handles, especially on X, to studios, gamers, and ecosystem partners; execute paid social and UGC contests when needed. · Analytics & Reporting – Track reach, engagement, sentiment, CAC, and conversion; present actionable insights and iterate weekly. · Trend Scouting – Spot emerging channels (Threads, Kick, etc.) and timely memes; recommend first-mover experiments. Must-Have Qualifications · 2–3 yrs owning social media & community for a consumer-facing entertainment, tech, or lifestyle brand (e.g., OTT/streaming, esports, comics/anime, mobile apps, consumer tech, sports/athleisure) · Deep understanding of gamer culture, platform algorithms, and indie/AA industry dynamics. · Excellent written English. · Hands-on with at least one social suite (Hootsuite, Sprout, Buffer) plus Canva. · Familiarity with Steamworks back-end, Discord mod tools, and paid social dashboards. Bonus Points · Prior success launching Web3/NFT communities or XR titles. · Influencer roster or press contacts in horror, racing, or indie game niches. · Basic graphic or motion design skills, or comfort using generative-AI tools for ideation. KPIs You will Own · Follower & engagement growth (MoM & YoY) per channel · Community response time & sentiment score · Lead/partner inquiries sourced via social · Campaign CTR, cost-per-view, and conversion to wish-lists or demo sign-ups · Discord MAU and retention rates Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹450,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Rotational shift Work Location: In person

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0 years

1 - 3 Lacs

India

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Job Overview We are seeking a dedicated and detail-oriented Human Resources Specialist to join our dynamic team. In this role, you will be responsible for managing various HR functions, ensuring compliance with policies, and supporting the overall employee experience. The ideal candidate will possess strong data analysis skills and be proficient in using HRIS systems such as Workday and PeopleSoft. Your ability to communicate effectively and supervise HR initiatives will be crucial to our success. Duties Oversee the recruitment process, including job postings, screening candidates, and coordinating interviews using Applicant Tracking Systems (ATS). Manage employee onboarding and offboarding processes to ensure a smooth transition for new hires and departing employees. Maintain accurate employee records in HRIS systems, ensuring data integrity and confidentiality. Conduct data analysis to identify trends in employee performance, retention rates, and other key metrics to inform HR strategies. Present HR policies and procedures to staff, ensuring understanding and compliance across the organisation. Supervise HR projects and initiatives aimed at enhancing employee engagement and workplace culture. Collaborate with management to address employee relations issues and provide guidance on conflict resolution. Stay updated on employment legislation and best practices in human resources management. Qualifications Proficiency in using ATS platforms, Workday, PeopleSoft, or similar HRIS systems. Excellent communication skills with the ability to present information clearly to diverse audiences. Strong data analysis skills with the capability to interpret complex information effectively. Demonstrated ability to manage multiple tasks simultaneously while maintaining attention to detail. Experience supervising teams or projects is advantageous but not essential. We look forward to welcoming a proactive Human Resources Specialist who is eager to contribute positively to our team! Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Work Location: In person

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8.0 years

0 Lacs

Mehsana

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About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team : QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India. About the Role: Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical. Expectations/ Requirements: 1.Growth of distribution and market share in the assigned area of operations. 2. Visibility & accountability through extensive QR & Sound box deployment and sale of the product 3.Identify and recruit the sales team to align and drive business in the Market 4. Plan the market size, span and geographies for ASMs . 5.Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 6. Monitor the quality parameters as suggested by the Management 7. Validate and conduct audits on the acquisitions and sales done by the team. Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role : 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you.With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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6.0 - 8.0 years

5 - 9 Lacs

Ahmedabad

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Deputy Branch Manager – Branch Banking Lead a team of Relationship Managers / Sr. Branch Relationship Managers. Ensuring the sales of CASA, TPP and other asset products through Relationship Managers / Sr. Branch Relationship Managers. Driving customer coverage and Ensuring customer engagement & Retention. Drive productivity through the team assigned Desired Candidate Profile High energy and drive with a Blend of Sales and Service. Ability to manage and motivate front office staff. Customer First attitude. Graduate: 6 – 8 years of experience. Post Graduate: 4 - 6 years of experience. Should be Persuasive with excellent interpersonal skills.

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1.0 - 2.0 years

1 - 2 Lacs

Surat

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2. ROLE AND RESPNSIBILITIES: - Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory. - To Achieve and Maintain Goal of Patient Retention Ratio. - To Achieve and Maintain Goal of Lead Conversion. - To Achieve Goal of Patient Conversion. - To Handle and Resolve Patient Grievances in recommended period of time. - To Follow & improve Standard Operating Protocols set by the organization. - Get regular training & knowledge about all services. - To achieve Business Goal. - To ensure best patient experience. - To attend training programs, workshops & other activities organized by the company - Suggestions related to services to Patient - Cross selling & Upselling of treatment packages to the patients. - Regular calling to the patients - Provide best Hospitality to each and every patient. - Be responsible for the welfare of each individual in the unit and do all possible to solve problems. - To provide guidelines to patient to improve Skin health - Improvement of Counselling Skill as Per Analysis of Audit Report. - Updation of report on daily basis & analysis of the report - To do ethical Counseling to the each and every patient - Additional Responsibility Given By Management and Superior. - For Category S (Small ) clinics Counselor is Responsible for the all tasks of Front Desk. - Cash Handling, Cash Deposit, General Administration Work. - General Accounting Work. - Taking Patient Photographs according to Protocol and updating in Software - Updating Daily, Weekly and monthly report Regularly. - Maintain Stock Report - Do Admin Work - Do Maintenance Work 3. COMMUNICATIONS AND RELATIONSHIPS: Internal : Head of the Department, HR Department External: Patients 4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB Education certificate in medical assisting Experience Minimum of 1-2 years’ experience as a counselor or Fresher Skills Strong verbal communication in English & Hindi, local language and capable to communicate all level of people be able to relate well to people be patient, polite and assertive manage time effectively by prioritizing the workload be able to evaluate his or her own learning needs and seek learning Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

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7.0 - 15.0 years

12 - 20 Lacs

Jalpāiguri

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Job Summary: We are seeking a result-driven and dynamic Sales Manager with proven expertise in Heavy Earth Moving Machinery (HEMM) . The role involves managing client accounts, driving B2B sales, identifying new business opportunities, and ensuring exceptional after-sales service for key clients across the mining, construction, and infrastructure sectors. Key Responsibilities: Lead and manage the complete sales cycle of HEMM equipment (e.g., Excavators, Dump Trucks, Loaders, Dozers, Graders). Identify, develop, and maintain strong relationships with mining contractors , infrastructure companies , fleet owners , and government departments . Achieve monthly, quarterly, and annual sales targets and market penetration goals. Collaborate with service, application, and parts teams to ensure aftermarket support and customer satisfaction. Track competitor activities, market pricing trends, and generate market intelligence reports. Plan and participate in technical demos, trade shows, and customer engagement events. Ensure timely negotiation, order booking, documentation, and invoicing processes. Submit regular MIS reports, pipeline forecasts, and territory plans. Key Skill Sets: In-depth product knowledge of HEMM , Mining Equipment, or Construction Machinery. Strong B2B Sales, Negotiation & Communication Skills. Dealer or Direct Sales experience with OEMs like Caterpillar, Komatsu, Volvo, Tata Hitachi, JCB, BEML, L&T Komatsu , etc. CRM, ERP and Excel proficiency. Territory Management & Client Retention. Awareness of Tendering Process and Fleet Financing (preferred). Ability to travel frequently within the assigned region. Qualification & Experience: Bachelor’s Degree/Diploma in Mechanical/Automobile/Mining Engineering or MBA (Marketing). 7–15 years of relevant sales experience in HEMM , Earthmoving or Capital Equipment sector.

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2.0 years

0 Lacs

Calcutta

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JOB SUMMARY Contribute to the long-term growth of Abbott Nutrition products in territory by servicing a defined customer base on a specific route and dedicated days, weeks or monthly cycles as set out by the customer manager of the region and to achieve volume targets by driving orders and placing them as per the standard Abbott operating procedure. CORE JOB RESPONSIBILITIES Create a business plan to achieve targets that meet territory objectives by driving market traffic and optimizing product availability Identify potential towns, appoint distributors, induct them on ANI processes & systems in line with business strategy and allocate ISR’s basis market potential Facilitate hiring, induction, training & coaching of ISR’s to ensure alignment to “ANI ways of working” and engage ISR’s to ensure high retention rates Establish relationships with customers to uncover needs, drive orders, and increase the number and variety of SKUs stocked Conduct daily sales calls to coach team and increase the number of orders taken, check stock, and ensure proper merchandising at each customer Negotiate customer deliverables/contracts that provide win-win solutions to deliver on account objectives while satisfying the customer’s needs Ensure shops are merchandised and maintain Key SKUs in accordance with Abbott expectations to maximize product availability and potential sales Demonstrate the superiority of Abbott products from the customer’s perspective Influence customers to maintain a proper balance of stock and market credit relative to accounts receivable and periodically review their financial health Conduct monthly reviews of channel performance and create plans to address lagging channels to meet channel targets Influence distributors to carry stock and adhere to route plans that ensure implementation of trade & consumer promotion plan Ensure adequate daily stock replenishment to meet weekly, monthly, and quarterly targets through accurate forecasting Build quality customer database, territory information and have competitive landscape of territory Integrates the digital customer’s journey with the customer lifecycle to support demand creation & retention e.g., POS App, self-serviced app/web, learning management systems, retail communities, webinars etc. Act in alignment with compliance and regulatory expectations MINIMUM QUALIFICATIONS Minimum Education Graduate in Arts/Science/Commerce Education Level Influence distributors to carry stock and adhere to route plans that ensure implementation of trade & consumer promotion plan Graduate from National Institute of sales will be a plus Ensure adequate daily stock replenishment to meet weekly, monthly, and quarterly targets through accurate forecasting MINIMUM WORK EXPERIENCE Experience Integrates the digital customer’s journey with the customer lifecycle to support demand creation & retention e.g., POS App, self-serviced app/web, learning management systems, retail communities, webinars etc. Minimum 2+ years of relevant experience. Act in alignment with compliance and regulatory expectations

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22.0 years

2 Lacs

India

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COMPANY NAME: TUTOPIA PVT. LTD COMPANY WEBSITE: https://www.tutopialearningapp.com/ Profile: Customer Support Officer JOB ROLE: Customer Retention, Customer Upselling, Field visit DETAILS JOB ROLE : https://docs.google.com/document/d/1saOfiQgjnzo4k7fOnsMUS3aNZFkstgRJkhpfOWajem0/edit?tab=t.vmnbachft9ia LOCATION: TOPSIA, KOLKATA COMPANY TYPE: EDUCATION SALARY: Up to Rs.20,000 ( In-hand based on knowledge and experience ) + TA GENDER: Male AGE: 22 – 30 Years QUALIFICATION: Minimum Graduate Shift: Day WEEK OFF: Yes FRESHERS ALLOWED: Yes EXPERIENCE: Min 6 Months Any field sales executive KEY SKILL REQUIRED: Good communication skill in English, Hindi, and Bengali, must have basic computer knowledge, confident, smart, and good presentable. Direct walk-in Drive: Time: 11.30 am Date: 23-06-2025 Address: Tutopia Private Limited 113/A, Matheswartala Road, Tangra, Kolkata, West Bengal 700046 Besides, ILead College campus, Tutopia gate no 3 Document Require: 1copy of CV and Adharcard Contact person: Arnab Das Only WhatsApp: 7363908296 Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Application Deadline: 23/06/2025

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7.0 - 15.0 years

12 - 20 Lacs

Bhiwadi

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Job Summary: We are seeking a result-driven and dynamic Sales Manager with proven expertise in Heavy Earth Moving Machinery (HEMM) . The role involves managing client accounts, driving B2B sales, identifying new business opportunities, and ensuring exceptional after-sales service for key clients across the mining, construction, and infrastructure sectors. Key Responsibilities: Lead and manage the complete sales cycle of HEMM equipment (e.g., Excavators, Dump Trucks, Loaders, Dozers, Graders). Identify, develop, and maintain strong relationships with mining contractors , infrastructure companies , fleet owners , and government departments . Achieve monthly, quarterly, and annual sales targets and market penetration goals. Collaborate with service, application, and parts teams to ensure aftermarket support and customer satisfaction. Track competitor activities, market pricing trends, and generate market intelligence reports. Plan and participate in technical demos, trade shows, and customer engagement events. Ensure timely negotiation, order booking, documentation, and invoicing processes. Submit regular MIS reports, pipeline forecasts, and territory plans. Key Skill Sets: In-depth product knowledge of HEMM , Mining Equipment, or Construction Machinery. Strong B2B Sales, Negotiation & Communication Skills. Dealer or Direct Sales experience with OEMs like Caterpillar, Komatsu, Volvo, Tata Hitachi, JCB, BEML, L&T Komatsu , etc. CRM, ERP and Excel proficiency. Territory Management & Client Retention. Awareness of Tendering Process and Fleet Financing (preferred). Ability to travel frequently within the assigned region. Qualification & Experience: Bachelor’s Degree/Diploma in Mechanical/Automobile/Mining Engineering or MBA (Marketing). 7–15 years of relevant sales experience in HEMM , Earthmoving or Capital Equipment sector.

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1.0 years

5 - 7 Lacs

Jodhpur

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- 1+ years of sales experience - Bachelor's degree At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance. Title: Channel Team Lead Location: Kerala Essential Functions -Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. · Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. · Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. · Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. · Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Enhance Engagement with accounts to improve business and increase retention. · Drive stores against goals (Volume, FTR and other key metrics). · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications * Bachelor Degree / MBA. * Preferably from Sales/Telecom background * Advanced Excel and Communication skills * Operations/People Handling skills A day in the life Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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7.0 - 15.0 years

12 - 20 Lacs

Ujjain

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Job Summary: We are seeking a result-driven and dynamic Sales Manager with proven expertise in Heavy Earth Moving Machinery (HEMM) . The role involves managing client accounts, driving B2B sales, identifying new business opportunities, and ensuring exceptional after-sales service for key clients across the mining, construction, and infrastructure sectors. Key Responsibilities: Lead and manage the complete sales cycle of HEMM equipment (e.g., Excavators, Dump Trucks, Loaders, Dozers, Graders). Identify, develop, and maintain strong relationships with mining contractors , infrastructure companies , fleet owners , and government departments . Achieve monthly, quarterly, and annual sales targets and market penetration goals. Collaborate with service, application, and parts teams to ensure aftermarket support and customer satisfaction. Track competitor activities, market pricing trends, and generate market intelligence reports. Plan and participate in technical demos, trade shows, and customer engagement events. Ensure timely negotiation, order booking, documentation, and invoicing processes. Submit regular MIS reports, pipeline forecasts, and territory plans. Key Skill Sets: In-depth product knowledge of HEMM , Mining Equipment, or Construction Machinery. Strong B2B Sales, Negotiation & Communication Skills. Dealer or Direct Sales experience with OEMs like Caterpillar, Komatsu, Volvo, Tata Hitachi, JCB, BEML, L&T Komatsu , etc. CRM, ERP and Excel proficiency. Territory Management & Client Retention. Awareness of Tendering Process and Fleet Financing (preferred). Ability to travel frequently within the assigned region. Qualification & Experience: Bachelor’s Degree/Diploma in Mechanical/Automobile/Mining Engineering or MBA (Marketing). 7–15 years of relevant sales experience in HEMM , Earthmoving or Capital Equipment sector.

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22.0 - 29.0 years

1 Lacs

India

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*Company Overview:* Research Aim is a SEBI-registered Research Analyst firm committed to empowering clients with accurate, timely, and unbiased financial insights. Our mission is to simplify the complexities of financial markets through data-driven analysis and ethical research practices. We offer a dynamic work environment focused on continuous learning and professional growth. *Job Description:* We are looking for passionate and dynamic individuals eager to build a career in Marketing & Sales in the financial services sector. The ideal candidate should be fluent in both English and Hindi, possess strong communication skills, and demonstrate a willingness to learn and grow with the organization. *Job Title:* Marketing & Sales Executive *Company:* Research Aim (SEBI-Registered Research Analyst) *Location:* 201, 2nd Floor, Chinar Incube Business Center, Chinar Fortune City, Narmadapuram Road, near Ashima Mall, Bhopal, M.P. *Job Type* : Full-time, Permanent *Eligibility:* Freshers & Experienced (Marketing & Sales) *Key Responsibilities* : Achieve sales targets for the Research Aim portfolio. Conduct cold calling, lead generation, and customer prospecting. Manage and forecast sales pipelines and maintain customer relationships. Execute strategic sales plans for client acquisition, retention, and satisfaction. Coordinate with the marketing team for social media outreach and campaign execution. Assist in lead generation and promotional efforts via digital platforms. *Candidate Requirements* : Excellent communication skills in English and Hindi (both written and verbal). Knowledge of social media platforms and digital outreach. Strong interest in financial markets and a willingness to learn the subject matter. Graduation or Post-Graduation in Commerce (B.Com/M.Com/MBA - Marketing/Finance preferred). Age Preference: 22 to 29 years Ability to commute/relocate to the specified Bhopal location Job Types: Full-time, Permanent, Fresher, Internship Pay: From ₹12,000.00 per month Benefits: Cell phone reimbursement Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

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0 years

2 - 3 Lacs

India

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Job Title: International B2B Sales– UK Outbound Sales Campaign Location: Vijay Nagar, Indore (Work from Office) Shift Timing: 1:00PM till 10.30PM (Fixed Shift) Working Days: Monday to Friday | Fixed Saturday & Sunday Off Company: Xtrim Global Solutions Pvt. Ltd. Xtrim Global Solutions, established in 2009 and operating in Indore since 2011, is a BPO/KPO specializing in international sales, customer retention, and client relationship management. We are committed to providing a positive work environment and opportunities for career growth. Website: www.xtrimglobalsolutions.com Instagram: instagram.com/xtrimglobalsolutions Job Description: As a Sales Analyst, you will be part of our UK outbound sales team, responsible for selling utility products to B2B customers in the UK market. Key Responsibilities: Make outbound calls to UK-based SME customers. Understand customer requirements and recommend suitable products. Generate quotes and maintain CRM records. Build rapport and deliver excellent service. Achieve daily, weekly, and monthly sales targets. Requirements: Strong English communication skills (verbal and written). Graduate (any stream). Fresher’s with sales skills or experienced in voice process preferred. Good at cold calling and lead generation. Target-driven with strong negotiation and problem-solving abilities. Salary & Benefits: Up to 4 LPA. Additional Allowances, PLIs, and Unlimited Incentives Sat-Sun off Supportive team environment and career growth opportunities Contact Us: 9109615139- Puja Khatri 704 Princes Business Skypark, Vijay Nagar, Opp. Malhar Mall, Indore Job Type: Full-time Pay: ₹20,000.00 - ₹33,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Compensation Package: Performance bonus Quarterly bonus Yearly bonus Schedule: Fixed shift Monday to Friday Work Location: In person

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Exploring Retention Jobs in India

The job market for retention roles in India is growing rapidly as companies recognize the importance of retaining customers and employees. Retention professionals play a crucial role in developing strategies to keep customers engaged and satisfied, ultimately leading to increased loyalty and revenue for the company.

Top Hiring Locations in India

  1. Bengaluru
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for retention professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of retention, career progression often follows a path from Retention Executive to Retention Manager to Retention Director. Along the way, professionals may also specialize in areas such as customer retention, employee retention, or membership retention.

Related Skills

In addition to expertise in retention strategies, professionals in this field often benefit from skills in data analysis, customer relationship management (CRM) software, communication, and problem-solving.

Interview Questions

  • What strategies would you implement to reduce customer churn? (medium)
  • How do you measure the success of a retention campaign? (basic)
  • Can you give an example of a successful customer retention program you implemented in the past? (medium)
  • How do you handle difficult customers who are at risk of churning? (medium)
  • What tools or software do you use to track customer retention metrics? (basic)
  • How do you prioritize retention efforts when resources are limited? (medium)
  • Can you explain the concept of customer lifetime value (CLV) and its importance in retention? (advanced)
  • How do you stay updated on current trends in customer retention? (basic)
  • Describe a time when you had to turn around a situation where a customer was on the brink of leaving. (medium)
  • How do you collaborate with other departments, such as marketing or sales, to improve customer retention? (medium)
  • What KPIs do you track to measure the effectiveness of your retention strategies? (basic)
  • How do you handle customer feedback to improve retention rates? (basic)
  • Can you give an example of a successful employee retention program you implemented in a previous role? (medium)
  • How do you segment customers for targeted retention efforts? (medium)
  • Describe a time when you had to deal with a particularly challenging customer retention issue. How did you resolve it? (advanced)
  • How do you ensure that retention efforts are aligned with the overall business goals and objectives? (medium)
  • What role does personalization play in customer retention strategies? (basic)
  • How do you handle customer objections to your retention efforts? (medium)
  • Can you walk us through your process for creating a customer retention plan from start to finish? (medium)
  • How do you analyze customer feedback to identify trends and opportunities for improvement? (basic)
  • What role does communication play in successful customer retention efforts? (basic)
  • How do you handle customer data to ensure privacy and compliance with regulations? (medium)
  • Describe a time when you had to deal with a sudden increase in customer churn. How did you address the situation? (advanced)
  • How do you adapt your retention strategies to different target audiences or customer segments? (medium)
  • What metrics do you use to evaluate the success of a retention campaign? (basic)

Closing Remark

As you explore opportunities in the retention job market in India, remember to showcase your expertise in developing effective strategies that keep customers and employees engaged. By mastering the skills and knowledge required for retention roles, you can confidently prepare for interviews and excel in your career growth. Good luck!

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