26121 Retention Jobs - Page 15

Main Purpose Of Role Achieving assigned territory/ geography wise sales target Carrying out effective field work without direct day‐to‐day supervision Report field work in daily basis on assigned online system Meeting Call Average, Coverage, Frequency coverage Norms of assigned division Main Responsibilities To achieve allocated business targets Generate new business via calls and presentations to Medical Practitioners and Key Opinion Leaders. To participate actively in Territory sales planning to generate action plans for meeting targets. To participate actively in Area and Zonal sales planning to generate action plans for meeting targets. Ensure high level of customer service in the Territory assigned and Manage difficult customer situations. Find ways to improve operational efficiency and territory coverage and control costs. To acquire sufficient domain knowledge and be multi‐skilled to handle objections and queries of Customers. Organize & participate in medical conferences. Conduct marketing survey for competitors’ products. To gather/prepare statistics for consistent improvement of quality of customer interactions/calls and productivity indicators eg. BPD & DPB Research on each of the listed customer’s financial advantage to the company’s overall profitability vis‐à‐vis expenditure in the respective territory. Ensure customer interactions are done with a high level of commitment in order to satisfy customer needs. Ensure compliance with internal and external guidelines for Ethical conduct of business and ensure minimal comments in audits and other inspections. Actively manage retention of the existing customer base and building / augmenting new & loyal customer base Qualifications Education- Bachelor's Degree (± 16 years) BSc/BPharma- an equivalent combination of education and work experience. Experience/Background- Prior/current experience in the same therapy. Good communication and analytical skills.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This job involved leading a team of Property claims processing specialists whose primary role involved in supporting the data entry updates with regards to pre-fill activity. As part of the role the teams review images and documentation received with regards on the claims and as per guidelines update the information into the relevant fields with the systems. Details are shared virtually with the team and the primary resposibility for the speciaist is to accurately review the documenation and accordingy update details into the necessary tools and systems. The role would require the lead to aptly scale up towards assessing inputs on the pre-fill template as per Allstate guidelines. Managing tasks and workflows inaccordance to set standards and ensuring necessary claims processing guidelines and authourity limits are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the KPI health of the business and ensuring claims severity and quality of reviwes meet agreed standards. Interact with stateside partners and provide necessary reporting across people and process KPI’s. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Ensure knowledge upkeep of the property specialists and adherence to standards and KPI’s Proactively identify challenges from a delivery/operational perspective and build out recovery action plans Accuracy of line items and Quality of pre-fill meet set standard and increase STP of Claims to downstream teams Drive Transformation outcomes through digital and operational levers Fair practices to manage tasks and have a Claims ownership mindset Continually focusing on enhancing Customer Experience and influencing strategic goals and objectives Ensure specialists are adhering to processing guidelines and effectively updating any inputs with regards to the claims with necessary accuracy Build expertise within the property claims teams and be able to perform pre-fill tasks with necessary accuracy and efficiency Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices – rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1’s, Development plan building) Education 4 year Bachelors Degree (Preferred) Experience Bachelor’s Degree or equivalent experience 7 - 9 years of related experience Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice / digital support channels will be an added advantage Operational experience handling Claims Insurance processing will be preferred Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Auto Insurance, Auto Insurance Claims, Call Center Management, Casualty Insurance, Claims Adjustments, Coaching, Customer Experience Management, Motor Insurance, Performance Management (PM), Property Claims, Property Claims Management, Property Damage Claims, Property Insurance, Property Insurance Claims, Relationship Building Shift Time Recruiter Info Dipti Murudkar dsudh@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

Market Intelligence & Business Growth: Collect market intelligence pertaining to renewals by direct interaction with the business intermediaries Identify reasons for loss of business and collect useful inputs/suggestions for improvement coming from the market Regularly engage and visit intermediaries to maintain healthy working relationships Gather inputs from intermediaries on challenges related to BAGIC’s systems and processes and accordingly suggest improvements that can be carried out internally Survey the market to study best practices and latest launches by competitors; corroborate findings with relevant facts and figures Push the renewals sales by having the team share daily MIS status reports to the sale channels highlighting areas to be focused upon, poor performers and other inputs. Engage all external stakeholders – IMDs, retail advisors, dealers, banks – and their customers, to drive renewal conversions by conducting seminars, health camps, contests and recognition programs. Monitor business performance and suggest areas of improvement by conducting regular visits to IMDs (15-20 monthly); share updates on new products, product changes, provide training support Provide a detailed lost case analysis input to the various IMDs on a monthly basis calling out reasons for losing customers, competitor updates, service experience etc. to help improve their business performance. Ideate and plan for new focus areas, IMDs, markets to improve the renewals ratios in the circle Relationship Management Monitor the team’s engagement activities with the IMD’s and provide inputs to the team to plan activities with a focus on increasing the retention ratio. Conduct monthly meetings with the leads of all sales channels to strategize and push the renewals business in the circle and iron out any process/system related challenges. Collaborate with key internal stakeholders (sales teams and various channel partners) at BAGIC to ensure they pass renewal leads to the team, thus driving growth in renewals for the circle.

Job Title: Senior Business Development Executive Function: Commercial - Sales RCS Grade: N Reporting To: Manager - Business Development Location: Noida About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Position Overview The Business Development Executive / Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies. Job Purpose This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry. Key Responsibilities Sales & Revenue Growth Monitor and drive Area revenue performance to achieve targeted sales growth and profitability. Evaluate the profitability of key accounts and take corrective measures to achieve profit targets. Track product-wise yields regularly and develop action plans to meet set targets. Manage the end-to-end sales process for the Area, ensuring revenue growth for all products. Sales Operations & Compliance Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners. Implement sales and marketing strategies to enhance market share and profitability. Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments. Negotiate rates and service offerings with customers within set approval limits. Maintain and update prospect details in the Saffire system on a daily basis. Address and resolve customer service issues in coordination with internal and external stakeholders. Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability. Drive Sales Capability: Collection & Remittance Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks. People Management Guide and support the sales team to ensure high performance and goal alignment. Ensure optimal staffing levels within the Area sales team. Qualifications Education Graduate degree in Business Administration, Sales, Marketing, or a related field. An MBA or Postgraduate degree in Sales & Marketing is preferred. Experience 3-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry. Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage. Technical Skills & Experience Core Technical Skills Strong understanding of sales processes, revenue management, and market expansion strategies. Experience in logistics, courier services, or supply chain management. Proficiency in using sales tracking tools like Saffire and Avature. Knowledge of data analytics and business intelligence tools for tracking sales trends and performance. Behavioural Competencies Result-Oriented: Strong drive to achieve sales targets and revenue growth. Customer-Centric: Ability to develop and maintain strong customer relationships. Analytical Thinking: Proactive approach to market analysis and business development. Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement. Key Performance Indicators (KPIs) S.No Key Result Areas (KRAs) Key Performance Indicators (KPIs) 1 Growth in Area Revenues % achievement of product-wise Achievement of yield targets (Yield per piece) for all products 2 Drive Market Growth % increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts 3 Ensure Timely Collections Achievement of Logic Remittance targets Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets) 4 Drive Sales Capability, Productivity, and Process Adherence Achievement of Sales KPIs and compliance with SOPs 5 New Product Development Successful implementation of new products in the Area 6 Foster a Performance-Driven Culture Timely adherence to Performance Management System guidelines 7 Drive Employee Morale and Engagement Employee retention and engagement metrics

About Organisation Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https://www.aon.com/apac/india/default.jsp Experience: 5+ years exp Qualification: Post-Graduate, an IRDAI licentiate certificate. Insurance professional qualifications is a must Job Dimensions (role And Responsibilities) Expand business with existing clients and ensure a high level of client relationship management. Enhance business growth by encouraging positive relationships with collaborators. Maintain knowledge of industry trends and potential new product and services opportunities. Collaborate with the Sales and Servicing leaders/teams to advance client happiness, retention, expansion, and profitability objectives. Demonstrated outstanding domain knowledge and should have won new business consistently. Collaborated effectively in a matrix structured organization; a great teammate and a standout colleague. Key Performance Indicators They will be involved in identifying key accounts in the Insurance Market. Providing 100% assistance to sales on all M&A proposals. They are responsible for building the practice and for driving a winning domain knowledge-based sales culture. They will contribute to building and maintaining relationships with current or existing customers. Skills And Demeanour Strong communication, presentation, consultative selling, advising, and negotiation skills. A consulting mind-set, strong analytical skills, a competitive drive Team Handling Ability to manage and excel in ambiguous situations. Worked within a matrix structured organization; excels as a great teammate and is collaborative. Worked with large accounts with varied and complex expectations, Account teams. 2563647

About Organisation Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https://www.aon.com/apac/india/default.jsp Experience: 10+ years of work experience, more than 5 years in handling M&A products Qualification: Post-Graduate, an IRDAI licentiate certificate. Insurance professional qualifications is a must Job Dimensions (role And Responsibilities) Expand business with existing clients and ensure a high level of client relationship management. Enhance business growth by encouraging positive relationships with collaborators. Maintain knowledge of industry trends and potential new product and services opportunities. Collaborate with the Sales and Servicing leaders/teams to advance client happiness, retention, expansion, and profitability objectives. Demonstrated outstanding domain knowledge and should have won new business consistently. Collaborated effectively in a matrix structured organization; a great teammate and a standout colleague. Key Performance Indicators They will be involved in identifying key accounts in the Insurance Market. Providing 100% assistance to sales on all M&A proposals. They are responsible for building the practice and for driving a winning domain knowledge-based sales culture. They will contribute to building and maintaining relationships with current or existing customers. Skills And Demeanour Strong communication, presentation, consultative selling, advising, and negotiation skills. A consulting mind-set, strong analytical skills, a competitive drive Team Handling Ability to manage and excel in ambiguous situations. Worked within a matrix structured organization; excels as a great teammate and is collaborative. Worked with large accounts with varied and complex expectations, Account teams. 2555743

Location Name: Kanhangad Job Purpose “This position is open with Bajaj Finance ltd.”First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) – Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 9Number of Direct Reports: 5 to 9Number of Indirect Reports: NANumber of Outsourced employees: 5 to 9Number of locations: 1 to 4Number of products: 1 i.e. Two wheeler Loan Required Qualifications And Experience SKILLS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Location Name: Tenali Job Purpose “This position is open with Bajaj Finance ltd.”First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) – Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 9Number of Direct Reports: 5 to 9Number of Indirect Reports: NANumber of Outsourced employees: 5 to 9Number of locations: 1 to 4Number of products: 1 i.e. Two wheeler Loan Required Qualifications And Experience SKILLS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Location Name: Nanded Job Purpose “This position is open with Bajaj Finance ltd.”First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) – Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 9Number of Direct Reports: 5 to 9Number of Indirect Reports: NANumber of Outsourced employees: 5 to 9Number of locations: 1 to 4Number of products: 1 i.e. Two wheeler Loan Required Qualifications And Experience SKILLS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

We are looking for a highly experienced and data-driven Product Manager with 12+ years of experience, with a strong track record in mobile free-to-play games. In this role, you will lead product vision, feature design, monetization strategy, and live operations for one or more games. You will work closely with design, engineering, marketing, and analytics teams to maximize player engagement, retention, and revenue across global markets. JOB LOCATION: Navi Mumbai (Belapur) RESPONSIBILITIES: Product Vision & Roadmap: Define and own the product roadmap for new and live mobile games, Translate business objectives into actionable product features and goals. Monetization & Economy Design: Drive in-game economy design, pricing strategies, and ad monetization integration, Analyze funnel metrics, player segmentation, and cohort behavior to improve monetization. Live Operations & Content Strategy: Lead event planning, feature releases, and content updates post-launch, Define live ops cadence (daily/weekly/monthly) to sustain engagement, Work with marketing and UA teams to align product features with player acquisition and re-engagement efforts. Data-Driven Decision Making: Define KPIs and success metrics (DAU, retention, conversion, churn, etc.), Use tools like Game Analytics, Firebase, Adjust, or Amplitude to inform decisions, Test and iterate features using A/B testing frameworks. Cross-Functional Leadership: Collaborate closely with game designers, developers, artists, analysts, and QA teams and Manage stakeholder communication and present product strategy to leadership. REQUIREMENTS: 12+ years of experience in product management or game production, with at least 5+ years in mobile gaming (F2P). Proven success launching or scaling high-performing mobile games (with live ops). Strong grasp of F2P monetization mechanics, game economy design, and retention loops. Excellent analytical skills; comfortable with product dashboards, SQL queries, and cohort analysis. Deep knowledge of mobile game KPIs and user behavior metrics. Hands-on experience with Agile or Scrum methodologies. Strong written and verbal communication skills.

About Organisation Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https://www.aon.com/apac/india/default.jsp Qualification - Graduate /Postgraduate Experience - 2-7 years of work experience Job Dimensions (role And Responsibilities) Co-ordinate the overall end-to-end service delivery for clients as per agreed standards. Support Client Relationship Managers to handle renewal, retention, and growth of existing accounts as needed. Onsite Claim Support Services Include The Following Collection & scrutiny of reimbursement claim documents at client site Intimation to employees for any deficiency in reimbursement claim documentation. Be the first point of contact to employees for operational queries. Ensuring smooth cashless process for employees using TPA infrastructure Supporting employee with information and process for all planned hospitalizations Proactively ensure all claim metrics are within agreed parameters. Endorsement-related Support Services Include Collection & dispatch of endorsements for data changes as the need arises. Compilation of member data changes required to be sent to the insurer. Employee data reconciliation and maintain master data files. Benefits technology related support including all client on-boarding and maintenance activities. Other support including but not restricted to renewal register maintenance, income related entries, client file management as indicated from time to time. Key Performance Indicators Candidate will support the client management teams in all transactional activities relating to services delivery for allocated clients. These would include support related to managing endorsements, on-site and off-site claim support processes for specific clients, benefit technology related client onboarding and management. There will however be no direct revenue accountability for this role Skills And Demeanour Effective communication and presentation skills Solid understanding of the benefits insurance market operations in India A mind-set clearly oriented towards client service, process oriented with a strong attention to detail and excellent data management abilities. Willingness to work at client site if required for specific clients. A great teammate and collaborative Ability to nurture positive relationships at an operational level with clients and insurers. 2552087

Description And Requirements Insurance Associate Position Title:Associate Reports to (Responsibility Level):Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Position Summary Working within the Employee Benefits team in the Operations function, the role is responsible for managing broker and customer relationships, supporting the onboarding, and administering of a portfolio of Group Life Assurance and Group Income Protection. The role consists of completing administration tasks to the highest level of technical capability following a customer, broker, or internal request. This means handling all levels of technical enquiries including but not limited to, scheme details updates, accounting reconciliations and invoice creation and general queries pertaining to the cover of their scheme. These will include reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, identifying, and supporting vulnerable customers, managing dissatisfactions/complaints, and working well as part of the wider team. Job Responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email. Able to answer all levels of complex and technical queries, update policies, make necessary amendments and manage payment schedules. Demonstrates depth of understanding of data protection requirements and always complies and upholds checks and responsibilities. Handle all interactions with professionalism, integrity and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills, including complex scenarios.And demonstrates a mindset to find a way through and to turn difficult scenarios into customer advocate moments. Follow processes to address customer and broker requests – e.g., direct debit queries/changes, personal detail amendments, policy changes, etc. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience (In Years) Candidates should have strong background in customer service and/or administration role with 1-2 years’ experience. A good understanding of what’s important in the Financial Services sector, gained from working within the industry Technical Skills Excellent written and verbal communication skills. (Verbal communication limited with UK Ops Team) . Excellent customer service skills Excellent inter-personal skills, with the ability to liaise with people at all levels. Confident and professional telephone manner (Verbal communication limited with UK Ops Team) . Accurate and able to demonstrate a high level of organization skills. Self-motivated, enthusiastic with a ‘can do attitude’. Good team player with the ability to also work on own initiative. Proficient in Microsoft Office applications (Excel, Outlook, Word, PowerPoint) Exceptional attention to detail GR1 qualification (preferred) Good team player with the ability to work on own initiative. A good understanding of compliance, legal and FCA regulations (full MetLife Corporate training will be provided). Demonstrates core company values and upholds them with utmost integrity. Other Critical Requirements Like Voice/ Non-Voice For Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements High School diploma required; bachelor’s degree in human resources or law related preferred Minimum two (2) years recruiting experience to include sourcing, interviewing, and assessing job applicants required; experience recruiting temporary and seasonal positions highly preferred Minimum of 2 years US business immigration experience Demonstrated knowledge of behavioural interviewing techniques and effective sourcing strategies Experience working with applicant tracking systems (i.e., Workday) highly preferred Must have experience working in a Human Resources department, experience working in a Union environment a plus Shift time – Monday–Friday 2 p.m. – 11 p.m. IST (3 days in the office, 2 days WFH) Responsibilities Provide administrative support for the US PERM Labor Market Test process in partnership with the US Mobility and Immigration team, Immigration Law Unit, and legal vendor Assess applicant/candidate qualifications against minimum hiring requirements Conduct a review and analysis of applicant resumes on various factors such as job experience, education, training, skills, and knowledge Record and transfer applicant data from HRIS to the Application Evaluation Summary report Conduct phone screens and assessment interviews Coordinate interview scheduling with candidates and managers Maintain applicant records for PERM audit readiness Support ad hoc reporting needs (e.g., termination report review) Administer and coordinate the internal permanent residency case initiation process Partner with stakeholders to secure approvals at the direction of the Immigration Law Unit and legal vendor Administer and complete PERM Labor Market processes in accordance with the Immigration Law Unit and legal vendor, including but not limited to: o Create requisition in Workday o Review and screen resumes o Conduct phone screens o Facilitate interview scheduling, and dispositioning candidates Maintain compliance and retention of documents throughout the lifecycle of the PERM Labor Market Test Coordinate with legal vendor to support information needs for Department of Labor PERM audits Maintain PERM recruitment tracking reports Analyze wage reports for updating legal vendor’s templates Maintain accuracy of candidate status within Workday and Excel trackers throughout the entire recruiting process Serve as PERM recruitment subject matter expert on operational and administrative procedures for HR community, managers, and employees Qualifications High School diploma required; bachelor’s degree in human resources or law related preferred Minimum two (2) years recruiting experience to include sourcing, interviewing, and assessing job applicants required; experience recruiting temporary and seasonal positions highly preferred Minimum of 2 years US business immigration experience Demonstrated knowledge of behavioral interviewing techniques and effective sourcing strategies Experience working with applicant tracking systems (i.e., Workday) highly preferred Must have experience working in a Human Resources department, experience working in a Union environment a plus Ability to meet tight deadlines and handle competing priorities Ability to manage and prioritize high volume applicant resume review Education Bachelor’s/University degree or equivalent experience Requirement Ability to meet tight deadlines and handle competing priorities Ability to manage and prioritize high volume applicant resume review Ability to manage and prioritize high volume applicant resume About Mindlance: Founded in 1999 , Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace. EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Who We Are Launched in 2020, with the aim to serve the best in the entire Advertising and Marketing industry, Mavenwit partnered with over 100+ global brand partners in its first year of inception, and entered in the market to offer the highly demanded advertising services, with all the essentials under one roof. Mavenwit is one of the Full-Time Global Award-Winning Advertising and Marketing Company. Our mission is to 10X the growth of every business through the power of the internet. We serve various professional services including – strategy, Paid Media, E-Commerce, Commercial Ads, Creative, Copywriting, Production, Influencers, Branding. Additionally, we also offer Programmatic Advertising, Consulting Solutions to skyrocket the growth of any Business. Mavenwit revolutionized the advertising space in India, by enabling the standardization of the services, acquisition, retention in such a way, to maximize the ROI in every ad spent. Mavenwit delivers the best to win every customer for its clients around the globe, transforming the advertising industry, and producing the high-end results possible. Internship Profile Description: We are looking for passionate Video Editors who will be responsible for editing and assembling recorded raw materials into a suitable, finished product ready for broadcasting. The material may include camera footage, dialogue, sound effects, graphics and special effects. Responsibilities ● As a Video Editor Intern, you must have the proper understanding of Adobe Premiere Pro, After Effects, or any other similar editing software to edit or create videos. ● Putting together the content provided by us in the form of visually appealing videos for social media and advertisement purposes. ● Working with the team to manage and beautify multiple videos. ● You will be producing a video for the youngest of audiences out there, that is the GenZ. And you would love building content for them. ● Deliver high-quality, on-brand videos to support a superior customer experience. ● Editing videos and other visual content when required. Requirements ● Is in pre-final or final year of bachelor's degree. ● Prior internship experience with a startup or creative agency in graphic design/ animation related roles. ● A portfolio that showcases your stunning aesthetic sense. ● Proficient in Adobe After Effects, Premier Pro, Photoshop, Illustrator. ● Hustlers’ attitude and a knack for visual storytelling. ● Understanding the brand and brand consistency throughout. ● Great interpersonal and communication skills. ● Knowledge and a good understanding of motion graphics is preferred.Ability to work well in collaboration with cross-functional teams. Perks ● Performance Bonus ● Fully remote work. Want to work from anywhere? This is the job for you. ● The opportunity to learn and grow in a fast-growing team. ● The chance to win extraordinary contests and prizes with the Mavenwit Partners and Brands. ● The opportunity for your work to be seen and loved by hundreds of thousands of people. ● Get Certified from Mavenwit, and Become the Certified Maven! ● Get Certified from our partner companies (including - Hubspot, etc.), and get a license for your expertise. ● Letter Of Recommendation Timings - 10:00 AM to 6:00 PM lST Remote - 3 Months Stipend - Unpaid Posting Statement At Mavenwit we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to extraordinary work & creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Unity at Mavenwit and explore our benefits. Mavenwit.com is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Mavenwit.com does not accept unsolicited headhunter and agency resumes. Mavenwit.com will not pay any third-party agency or company that does not have a signed agreement with Mavenwit.

Role Description Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence and improve employee engagement within the project teams Set FAST goals for self/team; provide feedback to FAST goals of team members Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues Percent of voluntary attrition On time completion of mandatory compliance trainings Code Outputs Expected: Code as per the design Define coding standards templates and checklists Review code – for team and peers Documentation Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation Requirements test cases and results Configure Define and govern configuration management plan Ensure compliance from the team Test Review/Create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain Relevance Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client Learn more about the customer domain and identify opportunities to provide value addition to customers Complete relevant domain certifications Manage Project Support Project Manager with inputs for the projects Manage delivery of modules Manage complex user stories Manage Defects Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate Create and provide input for effort and size estimation and plan resources for projects Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release Execute and monitor release process Design Contribute to creation of design (HLD LLD SAD)/architecture for applications features business components and data models Interface With Customer Clarify requirements and provide guidance to Development Team Present design options to customers Conduct product demos Work closely with customer architects for finalizing design Manage Team Set FAST goals and provide feedback Understand aspirations of the team members and provide guidance opportunities etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify attrition risks and work with BSE on retention measures Certifications Obtain relevant domain and technology certifications Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort resources required for developing / debugging features / components Perform and evaluate test in the customer or target environments Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team Have the ability to maintain high motivation levels and positive dynamics within the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks. Build confidence with customers by meeting the deliverables timely with a quality product. Estimate time and effort of resources required for developing / debugging features / components Knowledge Examples Appropriate software programs / modules Functional & technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved Additional Comments We are looking for an experienced and passionate Senior Frontend Engineer with 8+ years of hands-on experience in frontend development. The ideal candidate will be an expert in React, TypeScript, JavaScript, and CSS, with proven experience working with modern UI libraries, Node.js, and Remix framework. This role will be instrumental in building robust, scalable, and performant web applications while collaborating closely with design, product, and backend engineering teams. Key Responsibilities Develop and maintain modern, responsive web applications using React, Remix, and TypeScript Build and style UI components with CSS, preprocessors, and UI kits (e.g., Material UI, Tailwind CSS, or similar) Implement server-side logic and rendering when necessary using Node.js and Remix conventions Ensure code quality through unit testing, code reviews, and adherence to best practices Collaborate with product managers and designers to turn requirements into elegant user experiences Optimize application performance for speed and scalability Maintain accessibility standards and cross-browser compatibility Mentor junior developers and contribute to team knowledge sharing Required Qualifications 8+ years of experience in frontend development Expert-level knowledge of JavaScript, TypeScript, and React Hands-on experience with Remix or similar full-stack React frameworks (e.g., Next.js) Strong command of CSS, responsive design, and component-based architecture Familiarity with UI kits or design systems (e.g., Material UI, Chakra UI, Tailwind) Solid experience working with Node.js in frontend or backend contexts Understanding of REST APIs and server-side rendering concepts Experience with Git, Agile methodologies, and modern DevOps workflows Nice to Have Experience with GraphQL or data-fetching patterns in Remix Familiarity with Vercel, Netlify, or other deployment platforms Knowledge of accessibility (WCAG) and performance optimization Background in testing frameworks (Jest, Playwright, or React Testing Library) Skills React.Js,Typescript,Javascript,Node.Js

Role Description Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence and improve employee engagement within the project teams Set FAST goals for self/team; provide feedback to FAST goals of team members Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues Percent of voluntary attrition On time completion of mandatory compliance trainings Code Outputs Expected: Code as per the design Define coding standards templates and checklists Review code – for team and peers Documentation Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation Requirements test cases and results Configure Define and govern configuration management plan Ensure compliance from the team Test Review/Create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain Relevance Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client Learn more about the customer domain and identify opportunities to provide value addition to customers Complete relevant domain certifications Manage Project Support Project Manager with inputs for the projects Manage delivery of modules Manage complex user stories Manage Defects Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate Create and provide input for effort and size estimation and plan resources for projects Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release Execute and monitor release process Design Contribute to creation of design (HLD LLD SAD)/architecture for applications features business components and data models Interface With Customer Clarify requirements and provide guidance to Development Team Present design options to customers Conduct product demos Work closely with customer architects for finalizing design Manage Team Set FAST goals and provide feedback Understand aspirations of the team members and provide guidance opportunities etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify attrition risks and work with BSE on retention measures Certifications Obtain relevant domain and technology certifications Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort resources required for developing / debugging features / components Perform and evaluate test in the customer or target environments Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team Have the ability to maintain high motivation levels and positive dynamics within the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks. Build confidence with customers by meeting the deliverables timely with a quality product. Estimate time and effort of resources required for developing / debugging features / components Knowledge Examples Appropriate software programs / modules Functional & technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved Additional Comments We are looking for an experienced and passionate Senior Frontend Engineer with 8+ years of hands-on experience in frontend development. The ideal candidate will be an expert in React, TypeScript, JavaScript, and CSS, with proven experience working with modern UI libraries, Node.js, and Remix framework. This role will be instrumental in building robust, scalable, and performant web applications while collaborating closely with design, product, and backend engineering teams. Key Responsibilities Develop and maintain modern, responsive web applications using React, Remix, and TypeScript Build and style UI components with CSS, preprocessors, and UI kits (e.g., Material UI, Tailwind CSS, or similar) Implement server-side logic and rendering when necessary using Node.js and Remix conventions Ensure code quality through unit testing, code reviews, and adherence to best practices Collaborate with product managers and designers to turn requirements into elegant user experiences Optimize application performance for speed and scalability Maintain accessibility standards and cross-browser compatibility Mentor junior developers and contribute to team knowledge sharing Required Qualifications 8+ years of experience in frontend development Expert-level knowledge of JavaScript, TypeScript, and React Hands-on experience with Remix or similar full-stack React frameworks (e.g., Next.js) Strong command of CSS, responsive design, and component-based architecture Familiarity with UI kits or design systems (e.g., Material UI, Chakra UI, Tailwind) Solid experience working with Node.js in frontend or backend contexts Understanding of REST APIs and server-side rendering concepts Experience with Git, Agile methodologies, and modern DevOps workflows Nice to Have Experience with GraphQL or data-fetching patterns in Remix Familiarity with Vercel, Netlify, or other deployment platforms Knowledge of accessibility (WCAG) and performance optimization Background in testing frameworks (Jest, Playwright, or React Testing Library) Skills React.Js,Typescript,Javascript,Node.Js

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Deputy Manager – Insurance Operations We’re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role We will count on you to: Process and Client Management: Our team is new but growing at fast pace with a vast diversity in the experience that each colleagues has i.e. campus and professionals from either insurance sector or different industry – ensure these colleagues understand the Organizations culture and services which are integral part of Insurance broking lifecycle Be an integral part of the team, play a key role in building and transitioning functional capability to the service centre, address any knowledge related queries, cement the learning gaps (if any) and conduct regular refreshers to check the retention levels of learnings provided Ensure adherence to monthly tests to evaluate colleagues a regular intervals Identify best practices that are followed across the industry and tailor them as per our needs Supports the senior leaders in the development of core content and execution strategy for process efficiencies and strategic outcomes. Develop and identify problem areas in process and develop preventive measures Determines best method and channel to address various training needs. Ensure adherence to performance matrix Drive team performance and delivery quality results Maintain business SLA and quality needs of the process Ensure adherence of self and team to RTO expectation Highlight process challenges in a timely manner Compliance, Regulatory and Procedural Responsibilities: Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Speciality's systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: 3+ years of experience in leading team and people management Preferred - US insurance industry and process experience. Excellent communication skills Good Facilitation skills Possess problem solving skills and reasoning ability Ability to adapt quickly Ideate and identify opportunities Ready to work in shift - 6:30 PM to 3:30 AM What makes you stand out: Excellent Program Management skills Experience in designing development programs High expertise in facilitating development programs High attention to detail Engaging with crowd and identifying areas where assistance is required Being competent in one of the Marsh US processes Any Insurance related certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_306872

Company Description At TailBlaze, we are building India's first pet longevity movement to transform pet nutrition through science-backed, shelf-stable fresh meals. Our proprietary FreshTail™ Technology provides fresh nutrition without refrigeration, aimed at reducing premature canine deaths due to improper nutrition. With a mission to add 3-5 years to dogs' lives, we serve India's vast WhatsApp user base and maintain a 95% customer retention rate. Founded by Manaall Maniyar, a recognized entrepreneur and canine nutritionist, TailBlaze is dedicated to fundamentally transforming pet care by 2030. Role Description This is a full-time on-site role located in Ahmedabad for a Finance & Accounts Executive. The role includes managing financial statements, managing GST & compliances, financial reporting, conducting financial analysis, process building, handling payroll administration, and ensuring proper accounting practices. The Finance Account Specialist will work closely with various departments to support financial planning and ensure the financial health of the company. Qualifications CA/CMA/M.Com or Bachelor's in Commerce/Finance 2-4 years of accounting experience in India Strong knowledge of GST, TDS, and tax regulations Experience with accounting software and Excel Startup or small business experience preferred Detail-oriented with high accuracy standards Superpowers(needed) 2-4 years hands-on accounting experience, preferably in startups Expert knowledge of GST, TDS, and Indian tax regulations Advanced Excel/Google Sheets skills with financial modeling Experience with accounting software (Tally, QuickBooks, Zoho Books) Understanding of startup metrics (CAC, LTV, burn rate, runway) Career-defining Role Equity : ESOPs in fast-growing startup with Series A in 6-8 months Growth : Founding team member in category-creating company Learning : Build financial systems from scratch, scale with company Exposure : Direct access to fundraising, investor relations, strategic decisions Location : Ahmedabad advantage - 40% lower cost of living vs metros Impact : Your work directly enables company growth and investor confidence Compensation ₹4,00,000 - ₹6,00,000 per year + ESOPs + Performance Bonuses

Company Description We are a diverse and growing team of 50 people, currently delivering in-house immigration across Europe. We would be looking for you to ensure that our talents and clients have a wow relocation experience by making immigration and relocation processes as smooth and seamless as possible. You need to be willing and ready to work remotely from home office or co-working space. Moving to a new country is as easy as booking a flight! Jobbatical is using AI and automation to make the employee visa and relocation process faster and less expensive, so businesses can hire whoever they want, from wherever they want. Jobbatical today is the go-to immigration and relocation partner for tech startups and traditional companies alike. Our team is on a mission to make moving to a new country as easy as booking a flight. The best way to do that is by making the hardest part of relocating to another country – immigration – ridiculously easy. We help clients like N26, Pipedrive, and Travelperk to relocate people to 30+ countries and are backed by some of the best investors in the world including Union Square Ventures, Inventure, Karma VC, Swiss Post Ventures, et al. The objective of Customer Success Manager will be to drive client satisfaction, retention, and growth by ensuring seamless onboarding, building trusted relationships, and proactively managing client needs. Also to serve as the primary liaison between clients and internal teams to deliver timely, high-quality immigration and relocation solutions, support platform adoption, and identify opportunities for account expansion. Job Description Responsibilities: Client Onboarding: Lead and coordinate onboarding for new client accounts, ensuring a smooth and efficient transition into the Jobbatical platform and services. Relationship Management: Build strong relationships with client stakeholders through regular biweekly/monthly check-ins and reporting calls. Project Management: Act as the bridge between the client and internal delivery teams to ensure client needs are met and immigration/relocation workflows are on track, 100%. Platform Support: Assist clients with Jobbatical platform-related tasks and queries. Escalation & Retention: Proactively identify and manage potential escalations and take actions to improve satisfaction and reduce churn risk. Upsell & Expansion: Identify and surface upsell/expansion opportunities through regular interactions and knowledge of client needs. Qualifications To succeed in this role you need: Excellent verbal and written English communication skills (additional languages a plus). Data-driven mindset with the ability to monitor and act on KPIs such as onboarding completion rate, engagement frequency, and upsell signals. Adaptability and problem-solving skills in a fast-paced, multicultural environment. Strong client onboarding and relationship management skills, with experience guiding clients through SaaS platform adoption. Excellent communication and interpersonal skills to build trust and maintain regular engagement with multiple accounts. Solid project management abilities to coordinate cross-functional teams and keep workflows on track. Proficiency in platform navigation, troubleshooting, and providing clear guidance to clients. Ability to identify and address potential issues early to maintain satisfaction and retention. Commercial mindset to recognize upsell and expansion opportunities. Strong organizational skills with attention to detail in documentation and CRM updates. Additional Information Why Join Jobbatical? Innovative Environment: Be part of a forward-thinking team that's redefining global mobility Growth Opportunities: Expand your skills and grow with a company that's scaling rapidly Impactful Work: Play a key role in shaping our global mobility processes and contributing to our success You can learn more about the company and the team here: https://jobbatical.com/about Our international team consists of passionate experienced professionals who will support you on this new journey! We are a remote-friendly company, so you can work from your home office anywhere in the world. Our offer to you includes: Solid compensation package with company options Possibility to work among passionate professionals who change the world of immigration A lot of international challenges to help you grow and thrive YOLO days on top of generous annual holiday days Any hardware you need: Mac, headphones, etc Flexible working time Annual offsite and other fun team events We’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

About the role Please refer to you are responsible for:- You will be responsible for -Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and auditPerform other miscellaneous duties as required by managementDriving CI culture, implementing CI projects and innovation for withing the teamDesign and execute high-quality, engaging induction programs that ensure new joiners feel welcomed, informed, and aligned with Tesco’s values from Day 1.Curate and continuously update orientation content to reflect business changes, ensuring accuracy, inclusivity, and alignment with Tesco’s strategic direction.Design and facilitate tailored learning journeys for early-career colleagues and multi-gen colleagues, peer learning, and digital engagement to boost retention and growth.Deliver interactive, learner-centric training sessions that drive behavior change and skill application, using facilitation best practices and feedback loops.Conduct focus group discussions and feedback analysis to capture new joiner sentiment and translate insights into actionable improvements.Lead internal branding campaigns for leadership and capability programs to drive visibility, participation, and a strong learning culture.Develop and maintain SOPs, backup plans, and knowledge repositories to ensure consistent delivery of induction and learning programs Build and maintain dashboards that track program effectiveness, learner feedback, and engagement metrics to inform leadership You will need Adv MS Office – Excel, Word, PowerPoint Eye-to-Detail Planning & OrganisingProcess Mapping Tools and TechniquesProblem SolvingProcess CoachingEmployee Data ManagementHR Systems ProficiencyProject ManagementProcess ImprovementCompliance and Risk ManagementCommunication SkillsStakeholder Managemfacilitation (virtual & in-person), Data analysis and dashboarding (Excel, Power BI), Knowledge of adult learning principles and Gen Z engagement strategies, Branding and internal communication tools ent Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

Company Description At TailBlaze, we are spearheading India's first pet longevity movement, addressing the devastating impact of poor nutrition on pet health. By offering shelf-stable fresh meals with 40-45% protein content, we aim to extend the lives of pets. Our proprietary FreshTail™ Technology eliminates the need for refrigeration, and our WhatsApp-First Commerce ensures easy and trusted ordering for India's 487 million+ WhatsApp users. Founded by Manaall Maniyar, TailBlaze boasts a 95% customer retention rate and features on Blinkit and BBNow. Our vision for 2030 is to become India's leading pet longevity brand, adding 3-5 years to dogs' lives. Role Description This is a full-time remote role for a Performance Marketing and AI Growth Lead in the Founding Team. The role requires developing and executing performance marketing strategies, utilizing AI tools to drive growth, and analyzing performance data to optimize campaigns. The Lead will also be responsible for budget management, collaborating with cross-functional teams, and staying updated with industry trends. Daily tasks include monitoring KPIs, conducting A/B testing, and managing ad platforms. Superpowers (needed) 2-4 years D2C/FMCG performance marketing experience Expert-level Meta Ads, Google Ads, marketplace advertising Advanced AI tool usage (ChatGPT, Heygen, Suno AI, Midjourney, etc.) Growth hacking mentality with startup hustle Experience in the pet care or nutrition industry is a plus Career-defining Opportunity Equity : Significant ESOPs in fast-growing startup Growth : Founding team member in category-creating company Learning : AI-first marketing mastery Impact : Adding years to pets' lives through better nutrition Location : Ahmedabad advantage - 40% lower cost of living vs Bangalore Compensation ₹6,00,000 - ₹10,00,000 per year + ESOPs + Performance Bonuses

Saras AI Institute is the world’s first AI-only higher studies institute based in the United States. We are on a mission to create the most student-centric higher education institution globally, offering degrees exclusively in AI for both students and working professionals. Our founding team comprises industry experts from the US and India, united by a shared vision to make high-quality AI education accessible to everyone, with a personal touch of humanity. This is an in-office role based out of Gurugram. Overview: The Career Counselor at Saras AI Institute plays a crucial role in guiding students through their academic journey in our innovative 100% online, AI-exclusive degree programs. This role is essential in providing exceptional support and guidance to students, ensuring they have the resources and advice needed to succeed in their studies. The Business Development Specialist will serve as a primary point of contact, facilitating students’ academic planning and drive enrollment. Key Responsibilities: Provide personalized academic advising to students, helping them understand their degree programs, course options, and academic requirements. Manage a high volume of student inquiries via email, virtual meetings, and online communication platforms. Assist students with course selection, registration, and academic planning to ensure timely progression towards their degree completion. Coordinate and conduct virtual workshops and webinars on academic skills, career planning, and time management to drive enrolment. Collaborate with faculty and staff to address student concerns and enhance their academic experience. Maintain accurate and confidential records of student interactions, academic progress, and support provided. Participate in student retention and success initiatives to improve overall academic outcomes. Utilize student management systems to track and manage student data and communications. Stay updated on industry trends, best practices in academic counselling, and changes in academic policies. Support the onboarding and training of new academic counsellors as needed. Collaborate with admissions and enrolment teams to ensure a smooth transition for new students into their academic programs. Meet or exceed established targets for student enrolment, academic progress, and retention rates. Required Qualifications: Bachelor’s degree 3 to 5 years of experience in academic advising in edtech companies. Strong understanding of academic policies, procedures, and best practices in student support. Excellent interpersonal and communication skills, with a focus on providing high-quality customer service. Proven ability to manage multiple tasks and priorities in a fast-paced, remote work environment. Proficiency in academic management systems and virtual communication tools. Detail-oriented with strong organizational and time management skills. Ability to work independently while being an effective part of a collaborative team. Commitment to student success and a deep understanding of the challenges faced by online learners. Familiarity with AI and related fields is a plus but not required. Flexibility to accommodate various time zones and student needs as necessary. Commitment to diversity, equity, and inclusion in academic counseling. Skills: Excellent communication and customer service skills Strong organizational and multitasking abilities Proficiency in CRM software and Microsoft Office Suite Ability to build rapport and provide empathetic support Experience with virtual communication tools and platforms

Job Description: The ILM/Archiving Solution Architect will be responsible for designing, implementing, and supporting SAP Information Lifecycle Management (ILM) and data archiving strategies across complex SAP landscapes. This role demands deep technical expertise in SAP DVM, hands-on experience with ILM components, and a strong understanding of compliance, retention, and system decommissioning practices. Key Responsibilities: Lead the design and implementation of ILM Retention Management strategies, including Legal Hold, Case Management, and ILM Blocking. Execute system decommissioning projects, ensuring compliance with data retention and audit requirements. Analyze and mitigate the impact of archiving on business processes and system performance. Implement both standard and custom archive objects, including purging and hybrid DVM solutions for technical and staging tables. Manage archive metadata and ADK file handling, ensuring integrity and accessibility. Conduct system assessments to identify DVM opportunities and define archiving strategies. Troubleshoot archiving issues and provide solutions for open item closures. Integrate Nearline Storage (SAP IQ) with archive servers and SAP systems, including administration and support. Utilize PBS tools such as NAA, Archive Add-on, and Content Link for enhanced archiving capabilities. Prior implementation experience with SAP ILM Legal Hold, Case Management, and ILM Blocking in S/4HANA environments. Good experience in SAP Data Volume Management (DVM), including at least 1 year in an S/4HANA environment Preferred Qualifications: Familiarity with SAP RISE Clean core methodology Experience integrating SAP with external content and archive servers. Hands-on experience with document archiving scenarios and content server migrations. Familiarity with SAP NSE (Native Storage Extension) and data aging strategies.

Description GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/) Supports, develops and maintains a data and analytics platform. Effectively and efficiently process, store and make data available to analysts and other consumers. Works with the Business and IT teams to understand the requirements to best leverage the technologies to enable agile data delivery at scale. Key Responsibilities Implements and automates deployment of our distributed system for ingesting and transforming data from various types of sources (relational, event-based, unstructured). Implements methods to continuously monitor and troubleshoot data quality and data integrity issues. Implements data governance processes and methods for managing metadata, access, retention to data for internal and external users. Develops reliable, efficient, scalable and quality data pipelines with monitoring and alert mechanisms that combine a variety of sources using ETL/ELT tools or scripting languages. Develops physical data models and implements data storage architectures as per design guidelines. Analyzes complex data elements and systems, data flow, dependencies, and relationships in order to contribute to conceptual physical and logical data models. Participates in testing and troubleshooting of data pipelines. Develops and operates large scale data storage and processing solutions using different distributed and cloud based platforms for storing data (e.g. Data Lakes, Hadoop, Hbase, Cassandra, MongoDB, Accumulo, DynamoDB, others). Uses agile development technologies, such as DevOps, Scrum, Kanban and continuous improvement cycle, for data driven application. Responsibilities Competencies: System Requirements Engineering - Uses appropriate methods and tools to translate stakeholder needs into verifiable requirements to which designs are developed; establishes acceptance criteria for the system of interest through analysis, allocation and negotiation; tracks the status of requirements throughout the system lifecycle; assesses the impact of changes to system requirements on project scope, schedule, and resources; creates and maintains information linkages to related artifacts. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Decision quality - Making good and timely decisions that keep the organization moving forward. Data Extraction - Performs data extract-transform-load (ETL) activities from variety of sources and transforms them for consumption by various downstream applications and users using appropriate tools and technologies. Programming - Creates, writes and tests computer code, test scripts, and build scripts using algorithmic analysis and design, industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Quality Assurance Metrics - Applies the science of measurement to assess whether a solution meets its intended outcomes using the IT Operating Model (ITOM), including the SDLC standards, tools, metrics and key performance indicators, to deliver a quality product. Solution Documentation - Documents information and solution based on knowledge gained as part of product development activities; communicates to stakeholders with the goal of enabling improved productivity and effective knowledge transfer to others who were not originally part of the initial learning. Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements. Data Quality - Identifies, understands and corrects flaws in data that supports effective information governance across operational business processes and decision making. Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications College, university, or equivalent degree in relevant technical discipline, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience Relevant experience preferred such as working in a temporary student employment, intern, co-op, or other extracurricular team activities. Knowledge of the latest technologies in data engineering is highly preferred and includes: Exposure to Big Data open source SPARK, Scala/Java, Map-Reduce, Hive, Hbase, and Kafka or equivalent college coursework SQL query language Clustered compute cloud-based implementation experience Familiarity developing applications requiring large file movement for a Cloud-based environment Exposure to Agile software development Exposure to building analytical solutions Exposure to IoT technology Qualifications it's a Hybrid role with 2 days Work from Office in Pune. Must-Have 3 to 5 years of experience in data engineering with expertise in Azure Databricks and Scala/Python . Proven track record in developing efficient pipelines. Hands-on experience with Spark (Scala/PySpark) and SQL . Strong understanding of Spark Streaming , Spark Internals , and Query Optimization . Skilled in optimizing and troubleshooting batch/streaming data pipeline issues. Proficient in Azure Cloud Services (Azure Databricks, ADLS, EventHub, EventGrid, etc.). Experienced in unit testing of ETL/ELT pipelines. Expertise with CI/CD tools for automating deployments. Knowledgeable in big data storage strategies (optimization and performance). Strong problem-solving skills. Good understanding of data models (SQL/NoSQL), including Delta Lake or Lakehouse. Exposure to Agile software development methodologies. Quick learner with adaptability to new technologies. Work Schedule Most of the work will be with stakeholders in the US, with an overlap of 2-3 hours during EST hours on a need basis.

Who We Are Cisco Spaces – a cloud platform that turns buildings into smart spaces, is the fastest growing product in Cisco. We are helping users reimagine their buildings in a hybrid world by making them safer, more inquisitive and sustainable. We have already digitized over 12 billion sq. Ft. of buildings - and guess what, we are only getting started. As Cisco moves towards a more software focused strategy, this is a phenomenal time to work at the intersection of IoT, AI, maps and analytics to ship a product that is crafting the future of smart buildings and hybrid workspaces. And we say, the future is now! Who You Are You're a customer marketing leader with a product led growth mindset, someone who blends creativity, content strategy, and automation to drive meaningful impact. You've spent the last few years at a B2B SaaS company, shaping go-to-market programs, building lifecycle campaigns, and making complex products easy to understand and adopt. You're passionate about simplifying the customer journey, not through the 1:1 support, but through scalable, self-serve education, in-product guidance, and lifecycle engagement. You bring together content, data, and design thinking to build programs that don't just drive adoption - they build trust. What You’ll Do Build and deliver engaging customer marketing programs, including guided onboarding, interactive tutorials, and in-product education to drive scaled adoption and long-term value. Lead lifecycle engagement initiatives such as webinars, campaigns, and knowledge hubs to educate customers and spotlight high-impact product use cases. Improve in-product experience using contextual touchpoints (e.g., walkthroughs, nudges, tooltips), working closely with Product and UX teams to guide self-serve adoption. Build and scale automated customer journeys and help center content, ensuring customers have access to the right value moments at the right time. Analyze customer behavior, identify drop-off points, and create targeted interventions through messaging, segmentation, and in-product engagement. Collaborate with Product Marketing, Product Management, and Enablement to translate features into compelling customer-facing narratives and adoption campaigns. Own and implement automated communications across channels (e.g., HubSpot, Pendo, in-product tools) to support onboarding, feature discovery, and product-led growth. Track and report success metrics like onboarding completion, feature adoption, engagement health, and retention to continually refine lifecycle programs. Minimum Requirements 4–6 years of experience in customer marketing, lifecycle marketing, or product marketing at a B2B SaaS company. Proven ability to build and scale marketing programs using automation tools like HubSpot. Familiarity with digital adoption platforms (e.g., Pendo, WalkMe, Appcues) to enable in-product guidance and messaging. Strong content strategy skills; able to simplify technical concepts into clear, value-led messaging. Confident using product usage data to segment users, shape journeys, and advise campaign decisions. Collaborative, creative, and diligent, with experience partnering cross-functionally across Marketing, Product, and Customer Experience. Excellent writing and editing skills. Comfortable working in a fast-paced, agile environment and excited about building programs from the ground up. At Cisco, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.