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10.0 years

0 Lacs

Ahmedabad, Gujarat, India

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Title: B2B Sales Manager – Dairy Division Department: Sales & Marketing Location: Ahmedabad Reports To: Chief Sales & Marketing officer Experience Required: 5–10 years in B2B/Institutional/Industrial sales, preferably in Dairy or FMCG Educational Qualification: Graduate/MBA in Sales, Marketing, or Supply Chain Job Purpose: To drive institutional and B2B sales by identifying high-volume buyers like food manufacturers, replacers, industrial kitchens, hospitals, hostels, and corporate canteens, ensuring a consistent supply of bulk dairy products (milk, ghee, butter, paneer, curd, etc.), and maintaining profitable relationships. Key Responsibilities: I. B2B Sales & Business Development Identify and develop large-volume customers such as sweet makers, bakeries, food processors, pharmaceutical companies (for ghee/lactose), etc. Develop customized pricing, bulk pack formats, and long-term contracts for institutional buyers. Explore tie-ups with bulk consumers (e.g., large caterers, government institutions, defence canteens). II. Account Management Maintain strong relationships with key institutional clients through regular engagement, business reviews, and feedback management. Handle all end-to-end commercial aspects including quotations, negotiations, agreements, and credit terms. III. Product & Supply Alignment Coordinate with production, quality, and logistics teams to ensure timely delivery, quality compliance, and stock availability. Customize product offerings (e.g., bulk paneer blocks, ghee tins, curd buckets) as per buyer requirements. IV. Market Intelligence & Pricing Track market trends, buyer demand, and competitor activities to offer competitive pricing. Provide input to the procurement and pricing teams for cost optimization and margin protection. V. Sales Reporting & Forecasting Create monthly sales forecasts, track order pipelines, and report on key metrics like volume, value, margins, and credit exposure. Ensure documentation and regulatory compliance for institutional clients (FSSAI, GST, etc.). Key Performance Indicators (KPIs): B2B sales growth – volume & value Number of new institutional clients onboarded Client retention rate and average ticket size Fulfilment rate and quality compliance Gross margin from B2B business DSO (Days Sales Outstanding) / Credit recovery efficiency Skills & Competencies: Strong B2B & institutional selling experience Excellent negotiation and commercial acumen Knowledge of dairy industry applications in food manufacturing Ability to understand technical requirements/specifications Supply chain coordination and project management skills Fluency in Excel, ERP systems, and CRM platforms

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6.0 years

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Pune, Maharashtra, India

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Skill Requirement 6+ years of Java development within an enterprise-level domain Java 8 (11 preferred) features like lambda expressions, Stream API, Completable Future, etc. Skilled with low-latency, high volume application development Team will need expertise in CI/CD, and shift left testing Nice to have Golang and/or Rust Experienced with asynchronous programming, multithreading, implementing APIs, and Microservices, including Spring Boot Proficiency with SQL Experience with data sourcing, data modeling and data enrichment Experience with Systems Design & CI/CD pipelines Cloud computing, preferably AWS Solid verbal and written communication and consultant/client-facing skills are a must. As a true consultant, you are a self-starter who takes initiative. Solid experience with at least two (preferably more) of the following: Kafka (Core Concepts, Replication & Reliability, Kafka Internals, Infrastructure & Control, Data Retention and Durability), MongoDB , Sonar, Jenkins, Oracle DB, Sybase IQ, DB2, Drools or any rules engine experience, CMS tools like Adobe AEM, Search tools like Algolia, ElasticSearch or Solr, Spark What Makes You Stand Out From The Pack Payments or Asset/Wealth Management experience Mature server development and knowledge of frameworks, preferably Spring Enterprise experience working and building enterprise products, long term tenure at enterprise-level organizations, experience working with a remote team, and being an avid practitioner in their craft You have pushed code into production and have deployed multiple products to market, but are missing the visibility of a small team within a large enterprise technology environment. You enjoy coaching junior engineers, but want to remain hands-on with code. Open to work hybrid - 3 days per week from office Skills: sybase iq,microservices,ci/cd,cloud computing,adobe aem,data sourcing,springboot,oracle db,asynchronous programming,aws,fintech,db2,golang,apis,drools,spring boot,systems design,data enrichment,elasticsearch,sonar,algolia,java 8,jenkins,kafka,solr,spark,sql,mongodb,data modeling,rust,multithreading,java

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5.0 years

15 - 38 Lacs

Hyderabad, Telangana, India

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Experience: 5 to 10 Years Must Have Experience with tools like Hightouch, Segment, mParticle, Treasure Data, Amperity, Simon data, or Salesforce CDP Experience in CDP implementation and marketing analytics Experience in Python, SQL and AI/ML Frameworks Experience in Azure Data Factory, Databricks, Synapse, Snowflake Experience deploying GenAI applications Qualifications Bachelor's or master’s degree in computer science, Data Science, Marketing Analytics, or a related field. 5+ years of experience in CDP implementation and marketing analytics. Hands-on experience with tools like Hightouch, Segment, mParticle, Treasure Data, Amperity, Simon data, or Salesforce CDP (Experience in any one tool is mandatory). Exposure to MLOps practices and model monitoring pipelines. Strong proficiency in Python, SQL, and ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch). Experience with cloud platforms and tools like Azure Data Factory, Databricks, Synapse, Snowflake. Hands-on experience with NLP techniques and libraries (e.g., spaCy, NLTK, transformers). Experience deploying GenAI applications and understanding of LLM frameworks. Familiarity with campaign attribution models, marketing funnels, and retention strategies. Excellent analytical, communication, and stakeholder management skills. About The Role We are excited to welcome a highly skilled CDP & Marketing Analytics Specialist to join our dynamic digital transformation team. The ideal candidate will possess hands-on experience with Customer Data Platforms (CDPs) and exhibit a deep understanding of customer data ingestion, real-time data pipelines, and AI-driven marketing strategies. You will play a pivotal role in driving data-driven decision-making and enabling hyper-personalized marketing at scale. Key Responsibilities Design and implement end-to-end customer data ingestion strategies from diverse sources (CRM, web, mobile, social, PoS, etc.) into a unified CDP. Build and maintain real-time streaming data pipelines using tools such as Azure Data Factory, Databricks, Kafka, etc. Design and implement composable Customer Data Platforms (CDPs) leveraging modern data platforms such as Snowflake, Databricks, and similar technologies. Develop and deploy AI/ML-driven customer segmentation models (behavioral, demographic, predictive — e.g., high CLV, churn-risk clusters). Skills: cdp,mparticle,genai applications,ai/ml frameworks,ml,hightouch,transformers,synapse,customer data,snowflake,spacy,azure data factory,salesforce cdp,nlp techniques,azure,platforms,marketing analytics,treasure data,databricks,segment,simon data,nltk,python,analytics,amperity,sql,mlops practices

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1.0 years

0 Lacs

Hyderabad, Telangana, India

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As a Java Fullstack SDE1 at NxtWave , you Get first hand experience of building applications and see them released quickly to the NxtWave learners (within weeks) Get to take ownership of the features you build and work closely with the product team Work in a great culture that continuously empowers you to grow in your career Enjoy freedom to experiment & learn from mistakes (Fail Fast, Learn Faster) NxtWave is one of the fastest growing edtech startups. Get first-hand experience in scaling the features you build as the company grows rapidly Build in a world-class developer environment by applying clean coding principles, code architecture, etc. Responsibilities Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance. Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas. Build reusable, maintainable frontend components using modern state management practices. Develop backend services in Node.js or Python, adhering to clean-architecture principles. Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability. Containerize applications and configure CI/CD pipelines for automated builds and deployments. Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals. Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements.. Own feature delivery from planning through production, and mentor interns or junior developers. Qualifications & Skills 1+ years of experience building full-stack web applications. Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid). Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework. Hands-on with state management patterns (Redux, MobX, or custom solutions). Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI). Expertise in designing REST and/or GraphQL APIs and integrating with backend services. Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis). Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows. Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress. Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments. Product-first thinker with strong problem-solving, debugging, and communication skills. Qualities we'd love to find in you: The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software Strong collaboration abilities and a flexible & friendly approach to working with teams Strong determination with a constant eye on solutions Creative ideas with problem solving mind-set Be open to receiving objective criticism and improving upon it Eagerness to learn and zeal to grow Strong communication skills is a huge plus Work Location: Hyderabad About NxtWav e NxtWave is one of India’s fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background .NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital .As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence Some of its prestigious recognitions include Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally ‘Startup Spotlight Award of the Year’ by T-Hub in 2023 ‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards ‘The Greatest Brand in Education’ in a research-based listing by URS Media NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more . Know more about NxtWave : https://www.ccbp. inRead more about us in the news – Economic Times | CNBC | YourStory | VCCirc le

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1.0 years

0 Lacs

Hyderabad, Telangana, India

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As a Java Fullstack SDE1 at NxtWave , you Get first hand experience of building applications and see them released quickly to the NxtWave learners (within weeks) Get to take ownership of the features you build and work closely with the product team Work in a great culture that continuously empowers you to grow in your career Enjoy freedom to experiment & learn from mistakes (Fail Fast, Learn Faster) NxtWave is one of the fastest growing edtech startups. Get first-hand experience in scaling the features you build as the company grows rapidly Build in a world-class developer environment by applying clean coding principles, code architecture, etc. Responsibilities Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance. Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas. Build reusable, maintainable frontend components using modern state management practices. Develop backend services in Node.js or Python, adhering to clean-architecture principles. Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability. Containerize applications and configure CI/CD pipelines for automated builds and deployments. Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals. Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements.. Own feature delivery from planning through production, and mentor interns or junior developers. Qualifications & Skills 1+ years of experience building full-stack web applications. Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid). Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework. Hands-on with state management patterns (Redux, MobX, or custom solutions). Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI). Expertise in designing REST and/or GraphQL APIs and integrating with backend services. Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis). Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows. Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress. Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments. Product-first thinker with strong problem-solving, debugging, and communication skills. Qualities we'd love to find in you: The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software Strong collaboration abilities and a flexible & friendly approach to working with teams Strong determination with a constant eye on solutions Creative ideas with problem solving mind-set Be open to receiving objective criticism and improving upon it Eagerness to learn and zeal to grow Strong communication skills is a huge plus Work Location: Hyderabad About NxtWave NxtWave is one of India’s fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital. As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence. Some of its prestigious recognitions include: Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally ‘Startup Spotlight Award of the Year’ by T-Hub in 2023 ‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards ‘The Greatest Brand in Education’ in a research-based listing by URS Media NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more. Know more about NxtWave: https://www.ccbp.in Read more about us in the news – Economic Times | CNBC | YourStory | VCCircle

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10.0 years

0 Lacs

Thiruvananthapuram, Kerala, India

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Requisition ID: 33262 At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world. We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential. JOB TITLE: Factory Human Resources Manager Job Summary Working independently with global direction, provides leadership in the area of Human Resources. Takes the time to design, plan, and implements associate programs, processes, policies, and procedures to meet and support changing and ongoing business needs. Plays a crucial role in ensuring the effective recruitment, development, and retention of a skilled and motivated workforce. Delivers results for the full employee lifecycle to include organizational design, talent acquisition, benefits, compensation, learning & development, coaching, and career development. Essential Duties Accountable for overall management and day-to-day running of the Human Resource function, a customer group, and the associates who operate within the customer group. Collaborates with safety and compliance teams to ensure a safe working environment and compliance with relevant regulations. Listen to associates, attends meeting and collects feedback for maintaining a positive work environment by addressing employee concerns, conflicts, and grievances and developing training to close gaps. Develops and implements initiatives to enhance employee engagement, satisfaction, and retention. Organizes events and activities to foster a positive company culture. Leads projects, or segments of projects, assuring their integration within Human Resources, the business, and corporation, as appropriate. Provides guidance for professional development and succession planning of staff and associates. Makes recommendations to management regarding HR related initiatives, program changes, and effective cost reducing strategies. Provides expertise and coaching in areas that may have legal implications, including labor relations. Participates in organizational development ensuring that systems and resources are aligned to support long term business goals. Ensures that Human Resources participate at a peer level on major business initiatives, significantly influencing the design and outcome of non-HR business issues. Accountable for decisions with HR implications within the business or business segment, considering and ensuring appropriate process and linkages across businesses. Other Duties And Responsibilities May serve on various Business/Corporate committees dealing with topics such as benefits, policies, compensation, and reward systems. Minimum Qualification Requirements Education Bachelor’s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered. Experience Minimum 10 years proven experience in human resource management, preferably in a manufacturing or industrial setting.. Experience in design, planning, and implementation of innovative Human Resource and other business plans and programs. Strong understanding of labor laws, regulations, and compliance requirements. Skills Demonstrated ability to speak, write and communicate in English. Demonstrated ability to lead people and projects. Ability to demonstrate and establish collaborative working relationships with all levels within the organization in addition to working with external customers when necessary. Requires in-depth working knowledge and understanding of various areas of Human Resources such as Associate Relations, HRIS, Benefits, Compensation, and associate training and organizational development. Requires strong analytical skills, ability to identify, define, and solve problems rapidly, and to think and plan strategically. Strong understanding of labor laws, regulations, and compliance requirements. Ability to successfully manage within a highly matrixed environment. Requires an in-depth understanding of human motivation and the ability to influence decision making in all functions and levels of the organization. Requires an in-depth understanding, knowledge, and interpretive ability regarding policies and procedures and the ability to apply solutions creatively within or outside of guidelines. Strong understanding and knowledge of state and federal regulations/legislation in the Human Resources areas Requires general business knowledge. Requires rapid and thorough independent decision making and creative problem solving skills, as well as the ability to accept personal and departmental accountability for areas of responsibility. Knowledge and use of relevant PC software applications and skills to use them effectively. -Or- An equivalent competency level acquired through a variation of these qualifications may be considered. Certificates, Licenses, Registrations N/A Physical Requirements Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Terumo Penpol is part of Terumo Group and is headquartered in Thiruvananthapuram, Kerala. As India’s largest blood bag manufacturer, we provide a comprehensive range of blood collection, storage and processing solutions for blood centers, hospitals and therapeutic apheresis centers in India and abroad. Our high-quality products touch the lives of patients in over 80 countries across the world. True to our mission of contributing to society through healthcare, our award-winning Corporate Social Responsibility initiatives reinforce our organizational values and culture. Firmly rooted in core values collectively termed as the ‘Associate Spirit’, our work culture fosters an environment conducive to growth and continuous learning. People are our greatest asset, and we place as much importance in their professional development as in the research and development of our products.

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10.0 - 15.0 years

0 Lacs

Bhimadole, India

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Lixil India is Hiring for Leader, HRBP Operations, R&D, SCM India at our factory site in Bhimadole near Eluru District in Andhra Pradesh. This role will play a strategic HR Business Partner for Ops., R&D and SCM in India. The role will be accountable for contributing to business performance by providing strategic consulting on people strategies, organization design, performance management, organizational culture, employee engagement, and critical labor relations to the appointed plants. About the Role This role will play a strategic HR Business Partner for Ops., R&D and SCM in India. Responsibilities Serving as a strategic business partner and advisor on people strategies that align with the business objectives, driving change management initiatives to ensure organizational effectiveness to align with LIXIL International Operations/R&D/SCM Strategy. Proactively formulating comprehensive HR solutions based on plants/functions goals, challenges, and in-depth analysis of the root causes, getting buy-in from key business stakeholders, implementing, and quickly adjusting to effectively achieve the goals. Drive HR Excellence to become an admired HR function that creates a meaningful employee experience to ensure an engaged & sustainable workforce powered by attraction, performance, retention, and development. Integrated HR (and enterprise) platform and databases powered by dynamic data analytics to provide workforce insights and manage HC, AOP budget, and cost-smart. Grow organizational and people capabilities to turn into a learning culture that enables the growth of employees and the business, consult with, and work closely with the plant/function leaders to build organizational capability and talent pipeline to meet current and future business needs. Drive high standards of performance management to improve individual performance and create a performance-driven culture to contribute to the plant productivity. Ensure a fully compliance working culture and guide the team to manage the plant administration responsibilities including but not limited to all admin vendor management, admin cost management, employee plant admin experience, etc. Willing to challenge the status quo and open to accepting stretched assignments. Qualifications Minimum 10 to 15 years of relevant experience in HRBP under a multinational company, an operational environment is a plus. With 5 years of working experience in a leadership role. Masters /Bachelor’s Degree or above, with a major in HR, Administration. High integrity and strictly follow LIXIL compliance requirements, work with LIXIL values and behaviors. Required Skills Strong leadership to influence diversified internal clients. Good planning skills are required to coordinate and prioritize multiple projects simultaneously while adapting to changes in business requirements in a fast-paced environment. Good communication and negotiation skills are required. Strong interpersonal skills with the ability to work with all levels of parties from internal and external. Fluent in English, Having knowledge of Local and Japanese languages can be a plus. This profile will have travel around 15% (to engage with the team working for the India assembly lines and SCM team sitting outside the plant in Mumbai and Gurgaon).

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0 years

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Gurugram, Haryana, India

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Lead- Customer Support & Operations In-office role, Gurgaon About Zyla ( www.zyla.in ) Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Why will you love working with us? We are India's leading AI-powered care management platform. Our vision is to be the de-facto healthcare expert in every home, providing access to the most personalized & real-time care to improve the quality & longevity of lives. Zyla takes a clinical approach to provide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to improve the health outcomes of the user. We have the finest talent across technology, data science, medicine, and management, and a product with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Google App Excellence, Launchpad, and APAC programs. Top-notch investors from India and the USA support us. We proudly boast about our work culture, at the core of which lies user-centricity and the highest quality of empathy. At Zyla, you will meet the diverse talent that has come from the most reputed institutes and work organizations. Together, we set out to build the future of healthcare in India. Job Summary: We are seeking a proactive and experienced folk to guide, mentor, and support our customer success team. The ideal candidate will be responsible for driving customer satisfaction, improving team performance, and ensuring the team follows best-in-class support practices. You’ll play a pivotal role in creating SOPs, improving KPIs, and maintaining a high standard of service excellence. How you will make an impact: Team Leadership & Supervision: Lead, motivate, and mentor the Customer Support and Operations team to ensure seamless service delivery and consistent operational execution. Customer Experience Management: Drive superior customer service by ensuring timely resolution of queries, maintaining high CSAT, NPS, and customer retention metrics. Operational Coordination: Oversee and coordinate daily operations including appointment scheduling with partner labs, managing logistics for sample pickups, and ensuring SLAs are met across the board. Appointment & Service Scheduling: Streamline appointment booking processes with labs and customers. Optimize technician schedules and resource allocation to improve efficiency and customer satisfaction. Process Compliance: Ensure adherence to standard operating procedures, internal quality controls, and data handling protocols across all customer and operational touchpoints. SOP Creation & Implementation: Design, document, and implement scalable SOPs for both support and operations processes. Continuously refine workflows based on feedback and performance data. CRM Tool Implementation: Lead the implementation and optimization of a CRM tool to improve case management, customer visibility, and team productivity. Ensure proper data migration, team onboarding, training, and ongoing improvements aligned with business needs. Performance Management: Track and report key performance indicators (KPIs) across both support and operations. Monitor productivity, turnaround time, and customer sentiment to drive continuous improvement. Training & Development: Organize regular training programs and workshops for the team to enhance product knowledge, operational fluency, and customer handling skills. We are looking for people who: Proven 7+ experience in a customer support or customer success leadership role. Strong understanding of customer experience metrics and tools. Are excellent communicators with a knack for coaching, cross-functional coordination, and problem-solving. Have experience implementing and managing CRM/ticketing systems (e.g., Zendesk, Freshdesk, Salesforce) including workflows and automation. Can build and implement scalable support and operational processes. Possess strong analytical skills and a data-driven approach to performance monitoring. Have experience working in tech-enabled customer support and operations environments. What we offer: Opportunity to directly work on a very innovative product that has a big societal impact. Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus. An open set-up where you can innovate every day.

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0 years

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New Delhi, Delhi, India

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Job description Extramarks Education India Private Limited Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa. Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three-pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps. AM/Manager Extramarks Education India Private Limited Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa. Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three-pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps. SRO/ASM (SRO-School Relations Officer/ Area Sales Manager Job Overview · Approaching schools · Making the proposition to the management/ concerned department · Arranging the demo · Handling all the documentation work until completion (signing up the contracts) · Maintaining and reporting the school’s status on daily basis · Pre and Post visit reporting to the lined manager · Assigned School’s data collation · Maintain strong After Sale Relations with the customer · School’s Profiling (All pertinent information about the school)

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1.0 - 2.0 years

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Mumbai, Maharashtra, India

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Job description As an Business Strategy Associate, you would be supporting the Coach for the ongoing client projects with the objective of Client’s Business Growth. 1. Helping the Coach conduct AddZ Business Coaching Mandate Program with the clients. 2. Take responsibility for the Client’s Growth along with the Coach. 3. Organizing reviews meetings on a regular basis with the clients. 4. Make sure all the notes related to meeting are available before the meeting. 5. Create and update MOM’s and Agenda of meetings with client. 6. Make sure what is commented in the meetings is accomplished by the SPOC and the Client’s Core Team. 7. Making and sending Weekly Reports to all the stakeholders. 8. Assist the Coach with the research work whenever required. Requirements- 1. Graduation in BBA/BMS/HR/Psychology or any relevant field. 2. Candidates with 1-2 years’ experience in relevant field would be preferred. 3. Candidate should be keen for learning new concepts and exploring new tools. 4. Candidate should have a decent understand of Business and a flair of helping others achieve Goals. 5. Confidence in handling clients would be an added advantage, with fluency in written and spoken English. Location: Malad, Mumbai Job Type: Full Time CTC: 2 to 3 lacs pa depending upon experience and skill set. Industry- Business Coaching and Consultancy Professional Training and Coaching Employment Type- Full About the Company- AddZ is a Business Coaching Company where we help Business Founders achieve their Company Goals. For the last 7 years we have helped business to reach the next level by: Working on 2 levels- 1. On the Business - · Increase Revenue and Sales · Enhanced Client Retention, Brand Awareness and Lead Generation · Expansion to new markets and Products 2. On the Business Founder- · Help them achieve their Personal goals and Dreams. · Help them get out of Daily firefighting and make out Quality time for other aspects of life.

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15.0 years

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Gurugram, Haryana, India

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The Role : We are looking for a seasoned professional who would lead Learning Content Development strategy for a global banking client. Essential Job Elements: Provide extensive consulting services for implementing scalable Learning Programs & digital adoption techniques across client business portfolios to meet the ever-changing business needs Lead a team of content developers and learning specialists; implement learning solutions for large enterprise applications Conduct research to assess client's organization and industry context. Implement latest AI technologies, tools, methodologies to design and develop content to suit business and audience needs. Use Instructional Design principles to oversee creation of learning interventions that are aligned with business drivers and performance requirements Collaborate with business stakeholders across client portfolios to define, design & execute end-to-end learning strategies & solutions for processes, applications, tools Identify potential learning technologies and systems to support implementation of learning solutions and interventions. Facilitate learning workshops, design learning curriculum, training plans, training implementations for users across different industry sectors Lead a cross-functional team to collaborate with other locations, to leverage best practices and ensure standardization Incorporate Gamification in the training modules, to enhance engagement and retention of learning Establish metrics and dashboards that align with customer expectations, to track and evaluate the effectiveness of the training interventions Conduct feasibility and return on investment review to inform learning solution and intervention design. Profile and Experience: 15+ years of industry experience in learning, Instructional design, content creation and E-learning platforms. Ability to evaluate training effectiveness, ROI and make improvements. Exposure to work on tools like: Articulate Studio, Storyline, Adobe Captivate would be preferred. Experience in the banking domain is preferred. Strong Process Knowledge and Compliance to Multiple Audit Postures Thorough knowledge of MS office tools like Power point & excel are critical for the job Exposure to evolving Technologies, automation

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10.0 - 15.0 years

0 Lacs

Namsai, Arunachal Pradesh, India

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Join a dynamic and fast growing diversified group with business interests in diversified industries. Lead the HR Function across all group companies, ensuring cohesive and strategic human resources management Drive talent acquisition, development and retention initiative to support business needs Partner with leadership teams to foster a high performance values driven culture Manage industrial relations and ensure legal and statutory compliance across sectors Spearhead organizational development and succession planning initiative Bachelors / Master's degree with 10-15 years of experience - preferably in a diversified environment including construction Family accommodation provided. Salary range: 70 - 1Lkh per month Interested candidates can apply by sending their resume to hr@maisanghotels.com

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0.0 - 8.0 years

10 - 13 Lacs

Noida, Uttar Pradesh

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Job Description: Strategic Key Account Manager Location: H-59, First Floor, Sector 63, H-Block, Near Electronic City Metro Station, Exit Gate No. 2, Behind KFC, Near Ginger Hotel, Noida - 201301, Uttar Pradesh, India. Employment Type: Full-Time | Work from Office Company: TransMonQA (A product by WyzMindz) Website: www.transmonqa.com About Us TransMon is a DIY SaaS platform designed to help businesses monitor and manage their customer experience processes. We enable brands to streamline workflows, automate quality checks, and gain real-time insights across customer support, sales, and collection operations. Trusted by 100,000+ users across India, UAE, South Africa, and the US. Role Overview We’re looking for a Strategic Key Account Manager who can act as the primary point of contact for high-value enterprise clients. Your mission: ensure our clients derive maximum value from our solution, see measurable outcomes, and build long-term partnerships that lead to growth—for both them and us. Key Responsibilities · • Serve as a strategic advisor and point of contact for key accounts post-sales. · • Deeply understand each client’s business model, operations, and growth strategy. · • Conduct regular business reviews and health checks with clients. · • Anticipate client needs and work proactively to deliver product solutions or enhancements. · • Collaborate with Product, Tech, and Customer Success teams to co-create tailored solutions. · • Drive retention, expansion, and client advocacy. · • Identify opportunities for upselling or cross-selling based on use-case fit. · • Own client escalations, solve problems swiftly, and build lasting trust. · • Report on account health, churn risk, and opportunity pipeline to leadership. Must-Have Qualifications · • 4–8 years of experience managing enterprise or strategic accounts in SaaS, BPO, Fintech, E-commerce, or Consulting. · • Prior experience in Customer Service, Sales, or Collections domain (mandatory). · • Exceptional communication and relationship-building skills. · • Data-driven mindset with the ability to derive insights from platform usage reports. · • Strategic thinker who can balance long-term vision with short-term execution. · • Comfortable with tools like Excel, CRM systems, dashboards, and workflow automation platforms. Bonus Points · • Familiarity with automation tools like n8n, Zapier, or Make.com. · • Experience managing accounts in sectors like NBFC, Banking, or Quick Commerce. · • Passion for AI and process automation technologies. · • Prior experience in product adoption or implementation roles. Compensation As per industry standards. Performance-linked incentives applicable. Interview Tip We begin every interview with this question: “Tell us 2–3 instances where you failed and what you learned.” We hire self-aware professionals who learn from experience, not perfectionists. How to Apply Send your updated resume to: anurag.pandey@wyzmindz.com Subject Line: Strategic Key Account Manager – Application Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,300,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

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40.0 years

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Chennai, Tamil Nadu, India

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Vestas Global Talent Management Department is essential in identifying, developing, and retaining skilled employees within our organization. As a member of this progressive team, you'll contribute to enhancing our workforce by implementing strategic human resource initiatives and facilitating a culture of growth and quality. People & Culture > Global Talent Management > Global Talent Partnering Responsibilities Responsible for coordinating talent management strategies Act as a strategic partner, advising on talent-related matters and providing insights to enhance business performance Collaborate with business leaders and HR partners to assess skills, analyze data, and create actionable development plans Support talent acquisition efforts, including sourcing strategies, external partnerships, and employer branding activities Strengthen Succession Planning Create individualized development plans for employees and senior leaders in the region Schedule regular check-ins to review progress and adjust goals, assign leadership training, and stretch assignments Conduct quarterly Talent Action Review/Talent snapshot meetings with the Regional Leadership team to ensure readiness for transitions of key talent Enhance Performance Management Metrics Implement a quarterly performance and organizational health review process Use key talent data to identify strengths and areas for improvement Provide actionable feedback and set specific, measurable goals for the next quarter Strengthen Stakeholder Engagement Develop a stakeholder engagement strategy for Regional/Functional Leadership Teams and Regional P&C Business Partners Schedule regular meetings with key stakeholders to understand talent needs and encourage collaborative initiatives Qualifications Educational Background: A bachelor's degree in human resources, Business Administration, or a related field Experience: Several years of experience in talent partnering, recruitment, talent acquisition, or HR roles Competencies Understanding of talent management best practices, including talent acquisition, employee development, succession planning, performance management, and retention strategies Experience in developing and implementing talent management programs and initiatives in a global organization Practical mindset to assess skill needs, track progress, and make data-driven decisions Business insight to align talent strategies with organizational goals Effective communication and relationship-building skills to collaborate with stakeholders at all levels What We Offer Vestas provides an open, respectful global culture, an attractive compensation package, and long-term career development. Choose us, choose a good future! To meet business growth needs, Vestas needs a lot of professionals to join us. We value all employees and will offer attractive benefits which include: A broad program of on-the-job training, an ideal platform for professional and personal development, a Bonus Program, colorful team activities, etc. We put the emphasis on developing both personal and professional skills. In return, we expect you to contribute to our team's progress. Choose us, choose a solid future! Additional Information Your primary workplace will be Chennai, IN or Manila, Philippines We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 30th of June 2025. Additional Benefits Fitness Subsidy Retirement Benefit Plan BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

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5.0 years

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Mumbai, Maharashtra, India

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Position: Marketing Analytics Manager Location: Andheri, Mumbai Experience: 5+ years About InCred Money InCred Money is a fast-growing investment platform offering exclusive access to pre-IPO shares, corporate bonds, and alternative assets. As we scale, we are looking for a data-driven marketing strategist to optimize performance, improve ROI, and drive customer engagement. The Marketing Analytics Manager will play a key role in analyzing marketing campaigns, optimizing digital strategies, and providing insights that enhance acquisition, retention, and overall business growth. Key Responsibilities: Analyze customer acquisition channels, marketing performance, and ROI to optimize efficiency. Develop and maintain real-time dashboards, reports, and key business KPIs for marketing teams and leadership. Conduct A/B testing, funnel analysis, and attribution modeling to improve conversion rates. Track and analyze user behavior, engagement trends, and customer lifetime value (CLV) to enhance retention strategies. Work with performance marketing teams to refine targeting, optimize ad spend, and improve campaign effectiveness. Collaborate with content, SEO, and CRM teams to align marketing strategies with audience insights. Conduct market research and competitor benchmarking to identify new opportunities. Automate marketing data processes for more efficient tracking and reporting. Required Skills & Qualifications: 3-8 years of experience in marketing analytics, digital marketing strategy, or business intelligence. Expertise in Google Analytics, SQL, Power BI, Tableau, and Excel. Strong experience with ad platforms (Google Ads, Meta Ads, LinkedIn Ads) and CRM tools. Ability to translate complex data into actionable marketing strategies that drive growth. Hands-on experience with marketing attribution models, customer segmentation, and performance tracking. Strong problem-solving, analytical, and project management skills. Prior experience in fintech, investment platforms, or financial services is a plus.

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2.0 years

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New Delhi, Delhi, India

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The Sales Engineer will play a crucial role in expanding our presence in the international B2B market. The ideal candidate will assist in acquiring new clients, nurturing existing relationships, and collaborating across departments to drive business growth in Uganda. Responsibilities Assist in acquiring new clients and building strong, long-term relationships while maintaining existing ones. Familiarize with the company’s vision and mission, striving to achieve set market goals and objectives. Conduct market research to identify potential clients and business opportunities. Develop business strategies, pitches, and implement growth strategies in collaboration with cross-functional teams. Develop and execute sales strategies, client service and retention plans; analyze sales data to refine marketing strategies. Draft business plans, reference materials, and related documents as required. Identify new business opportunities and partners across various industrial domains, including fabrication and fire fighting. Demonstrate strong interpersonal skills and engage effectively with all levels of management, staff, and clients. Qualifications Bachelor’s degree in business, marketing, or a related field. Up to 2 years of relevant work experience in business development or a similar role preferred. Industrial exposure in sectors such as fabrication, fire fighting, etc., is a must. Strong organizational and project management skills. Friendly, personable demeanor with excellent communication and relationship-building abilities. Ability to work collaboratively with multiple departments and report to managers. Local Ugandan national with mandatory English proficiency.

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2.0 - 3.0 years

0 Lacs

Ahmedabad, Gujarat, India

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Job Title: Business Development Executive Location: Ahmedabad, Gujarat (Work From Office) Shift: US Shift Industry: IT Services and Solutions Experience: 2-3 years Employment Type: Full-time At Stellites , we believe in the power of employee empowerment; understanding that with the right blend of skills and motivation, our team can achieve outstanding results for our clients. Our commitment to fostering a supportive and enriching work environment is evident in our impressive average retention rate of 4 years per employee. In the wake of COVID-19, we've seamlessly transitioned to a fully remote work setup, embracing the flexibility and efficiency it brings to our operations. Candidate will work with digital marketing, delivery manager, team leader for client handling. After deals are created or the client agrees to a meeting, the delivery manager will handle most of the work delivering them. Your main job is to generate leads by creating hyper personalized messages by researching clients that are used for LinkedIn and emails. Key Responsibilities: Identify and generate new business opportunities through various channels including LinkedIn, email campaigns, cold calling, Build and maintain strong relationships with prospective and existing clients in the US region. Coordinate with the Delivery manager to create proposals, presentations, and project estimations as per instructions. Schedule and conduct virtual meetings with clients, including demos and solution discussions. Maintain CRM records and ensure timely follow-ups. Achieve monthly and quarterly sales targets and KPIs. Required Skills: Excellent verbal and written communication skills in English. Strong understanding of IT services, software development lifecycle, and industry trends. Experience with lead generation and sales tools like LinkedIn Sales Navigator, ZoomInfo, HubSpot, Apollo, heyReach, etc. Ability to work independently and collaboratively in a team environment. Strong negotiation, presentation, and interpersonal skills. Why Join Us: Flexible structure while working dedicatedly with two clients Growth-oriented environment Leverage modern AI tools in day-to-day BD work Professional Growth: Continuous learning opportunities and regular training sessions. Inclusive Culture: Be part of an open, collaborative work environment. Well-being & Engagement: Enjoy office trips, monthly celebrations, and comprehensive leave policies. Every Month per client commission

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0 years

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Mumbai Metropolitan Region

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Job Description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Business Descriptor : The Global Payment Solutions (GPS) Account Manager (AM) is responsible for the global satisfaction of a portfolio of GPS clients. The purpose of this role is to ensure clients receive a superior service experience both locally and globally; to be a client’s single point of contact for service for those complex queries that are fall above and beyond basic transactional queries. The Account Manager’s portfolio will be a mix of top tier, highly complex GPS clients and complex clients. The Account Manager will be accountable for the overall satisfaction with GPS products and services and support the broadening and deepening of these client relationships to drive commercial outcomes for the GPS business. This includes overseeing execution of query management for the client, oversight of transactional activity, providing insights to clients on how to optimize through Client Service Reviews, coordination of a clients global Treasury and Cash Management initiatives and projects, and proactively managing the GPS client relationship on a day to day basis. Depending on the complexity and geography of the client this role will either lead the client relationship or play a supporting role on a global squad covering the client. Principal Responsibilities : Manage the liquidity and cash management needs of a portfolio of Financial Institutions, Multi-National Corporations and Local Corporates. Maintain relationships with key influencers in the client’s local or regional Treasury and Finance organisation. Be accountable for the retention of annual revenue of your portfolio of clients, including capturing opportunities and supporting growth of your clients (revenue targets included in scorecard) Accountable for the identification of opportunities to deliver Client Service excellence locally and regionally; effectively managing any risks and issues. Responsible for resolving assigned queries. Accountable for monitoring and guiding the completion of all global queries and local basic queries that may be assigned to others. The role holder must have a strong understanding of the cash management business including identifying and dealing with actual or potential business or relationship risks. Strong written and oral communication skills; must be able to put complex product and/or technical information into simple terms. Maintain a client footprint with the basic information required to deliver a superior client experience Essential Strong knowledge of local and global cash management and clearing services, products, and techniques. Proven ability in identifying and meeting customer needs through matching a broad range of products and services. Ability to understand a customer’s business and the fundamentals of running a business. Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues Strong range of communication skills, including written, verbal, and the ability to deliver compelling presentations. Strong interpersonal skills and ability to interact and build relationships with internal and external stakeholders. Ability to thrive in a complex matrix environment with several stakeholders with differing goals/expectations. Comfortable working in a fast-paced work environment; continually changing lines of communication, technological advances etc. Excellent time management, planning and organization skills with ability to manage multiple time sensitive tasks. Strong analytical skills Ability to travel. Desirable Previous banking experience working with FIs/Corporates in a relationship or account management role. Specific experience with large multi-national corporations or financial institutions including Global/Regional HQ names will be an advantage. Knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, intercompany loans, payroll, and payments. Knowledgeable about our competitors’ products and services, strategies, and client relationship practices. Broad knowledge of HSBC Group companies and product ranges Requirements Minimum Graduation or as required for the role, whichever is higher Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You’ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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0.0 - 1.0 years

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Neem Ka Thana, Rajasthan, India

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Job Requirements Job Description Job Title – Associate Relationship Officer Place of work -Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-1 years of relevant branch banking experience, fresher’s can apply.

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8.0 years

0 Lacs

Mehsana, Gujarat, India

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About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team : QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India. About the Role: Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical. Expectations/ Requirements: 1.Growth of distribution and market share in the assigned area of operations. 2. Visibility & accountability through extensive QR & Sound box deployment and sale of the product 3.Identify and recruit the sales team to align and drive business in the Market 4. Plan the market size, span and geographies for ASMs . 5.Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 6. Monitor the quality parameters as suggested by the Management 7. Validate and conduct audits on the acquisitions and sales done by the team. Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role : 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you.With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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2.0 years

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India

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This is a remote position. Job Title: Scriptwriter – Social Media Content Location: Remote | Full-Time Company: Pubninja About Pubninja Pubninja is a dynamic content creation and management company powering high-performing digital brands. We're known for delivering trending, high-quality, and engaging content across platforms like Instagram, YouTube, Facebook, and more. We’re now looking for a creative scriptwriter to shape our content voice and drive social engagement. Role Overview We are seeking a versatile Scriptwriter who understands the pulse of the internet and knows how to turn ideas into scroll-stopping hooks, scripts, captions, and calls-to-action for video-first content across platforms. Requirements Responsibilities: Write compelling hooks, video scripts, captions, and CTAs tailored for Reels, Shorts, and other short-form formats. Collaborate with content creators, editors, and strategists to bring viral ideas to life. Craft platform-specific copy optimized for engagement across Instagram, YouTube, Facebook, and more. Stay ahead of trends, formats, and social language to ensure fresh, relevant content. Apply basic SEO principles and hashtag strategies to maximize reach and discoverability. Requirements: 2+ years of experience writing for social media or digital-first video platforms. A keen sense of what makes content go viral — from sharp hooks to emotional storytelling. Familiarity with social formats, trends, meme culture, and audience psychology. Basic understanding of SEO and hashtag usage to improve content performance. Strong attention to detail and the ability to work fast without compromising quality. Bonus If You Have written for brands in the entertainment, pop culture, or youth content space. Understand script pacing and retention techniques for 15–60 second video formats. Benefits Where is this role located? Remote: (India) This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. Shift Timings Morning shift (10 am - 7 pm), six days a week. Please Note: You will be required to work on the weekends. You will have a mid-week off. CTC: 2.4 - 5 LPA, depending on experience.

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1.0 years

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Hyderabad, Telangana, India

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As a Fullstack SDE1 at NxtWave, you Get first hand experience of building applications and see them released quickly to the NxtWave learners (within weeks) Get to take ownership of the features you build and work closely with the product team Work in a great culture that continuously empowers you to grow in your career Enjoy freedom to experiment & learn from mistakes (Fail Fast, Learn Faster) NxtWave is one of the fastest growing edtech startups. Get first-hand experience in scaling the features you build as the company grows rapidly Build in a world-class developer environment by applying clean coding principles, code architecture, etc. Responsibilities Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance. Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas. Build reusable, maintainable frontend components using modern state management practices. Develop backend services in Node.js or Python, adhering to clean-architecture principles. Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability. Containerize applications and configure CI/CD pipelines for automated builds and deployments. Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals. Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements.. Own feature delivery from planning through production, and mentor interns or junior developers. Qualifications & Skills 1+ years of experience building full-stack web applications. Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid). Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework. Hands-on with state management patterns (Redux, MobX, or custom solutions). Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI). Expertise in designing REST and/or GraphQL APIs and integrating with backend services. Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis). Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows. Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress. Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments. Product-first thinker with strong problem-solving, debugging, and communication skills. Qualities we'd love to find in you: The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software Strong collaboration abilities and a flexible & friendly approach to working with teams Strong determination with a constant eye on solutions Creative ideas with problem solving mind-set Be open to receiving objective criticism and improving upon it Eagerness to learn and zeal to grow Strong communication skills is a huge plus Work Location: Hyderabad About NxtWa veNxtWave is one of India’s fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational backgroun d.NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capita l.As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellenc e.Some of its prestigious recognitions includ e:Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen global ly‘Startup Spotlight Award of the Year’ by T-Hub in 20 23‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awar ds‘The Greatest Brand in Education’ in a research-based listing by URS Med iaNxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech educati onNxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and mor e. Know more about NxtWav e: https://www.ccbp .inRead more about us in the news – Economic Times | CNBC | YourStory | VCCir cle

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1.0 years

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Hyderabad, Telangana, India

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The idealAs a Fullstack SDE1 at NxtWave, you Get first hand experience of building applications and see them released quickly to the NxtWave learners (within weeks) Get to take ownership of the features you build and work closely with the product team Work in a great culture that continuously empowers you to grow in your career Enjoy freedom to experiment & learn from mistakes (Fail Fast, Learn Faster) NxtWave is one of the fastest growing edtech startups. Get first-hand experience in scaling the features you build as the company grows rapidly Build in a world-class developer environment by applying clean coding principles, code architecture, etc. Responsibilities Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance. Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas. Build reusable, maintainable frontend components using modern state management practices. Develop backend services in Node.js or Python, adhering to clean-architecture principles. Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability. Containerize applications and configure CI/CD pipelines for automated builds and deployments. Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals. Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements.. Own feature delivery from planning through production, and mentor interns or junior developers. Qualifications & Skills 1+ years of experience building full-stack web applications. Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid). Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework. Hands-on with state management patterns (Redux, MobX, or custom solutions). Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI). Expertise in designing REST and/or GraphQL APIs and integrating with backend services. Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis). Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows. Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress. Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments. Product-first thinker with strong problem-solving, debugging, and communication skills. Qualities we'd love to find in you: The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software Strong collaboration abilities and a flexible & friendly approach to working with teams Strong determination with a constant eye on solutions Creative ideas with problem solving mind-set Be open to receiving objective criticism and improving upon it Eagerness to learn and zeal to grow Strong communication skills is a huge plus Work Location: Hyderabad About NxtWa veNxtWave is one of India’s fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational backgroun d.NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capita l.As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellenc e.Some of its prestigious recognitions includ e:Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen global ly‘Startup Spotlight Award of the Year’ by T-Hub in 20 23‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awar ds‘The Greatest Brand in Education’ in a research-based listing by URS Med iaNxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech educati onNxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and mor e. Know more about NxtWav e: https://www.ccbp .inRead more about us in the news – Economic Times | CNBC | YourStory | VCCir cle

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Hyderabad, Telangana, India

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Job Title: Full Stack Developer (Java) As a Fullstack SDE1 at NxtWave, you Get first hand experience of building applications and see them released quickly to the NxtWave learners (within weeks) Get to take ownership of the features you build and work closely with the product team Work in a great culture that continuously empowers you to grow in your career Enjoy freedom to experiment & learn from mistakes (Fail Fast, Learn Faster) NxtWave is one of the fastest growing edtech startups. Get first-hand experience in scaling the features you build as the company grows rapidly Build in a world-class developer environment by applying clean coding principles, code architecture, etc. Responsibilities Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance. Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas. Build reusable, maintainable frontend components using modern state management practices. Develop backend services in Node.js or Python, adhering to clean-architecture principles. Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability. Containerize applications and configure CI/CD pipelines for automated builds and deployments. Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals. Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements.. Own feature delivery from planning through production, and mentor interns or junior developers. Qualifications & Skills 1+ years of experience building full-stack web applications. Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid). Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework. Hands-on with state management patterns (Redux, MobX, or custom solutions). Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI). Expertise in designing REST and/or GraphQL APIs and integrating with backend services. Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis). Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows. Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress. Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments. Product-first thinker with strong problem-solving, debugging, and communication skills. Qualities we'd love to find in you: The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software Strong collaboration abilities and a flexible & friendly approach to working with teams Strong determination with a constant eye on solutions Creative ideas with problem solving mind-set Be open to receiving objective criticism and improving upon it Eagerness to learn and zeal to grow Strong communication skills is a huge plus Work Location: Hyderabad About NxtWave NxtWave is one of India’s fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital. As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence. Some of its prestigious recognitions include: Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally ‘Startup Spotlight Award of the Year’ by T-Hub in 2023 ‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards ‘The Greatest Brand in Education’ in a research-based listing by URS Media NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more. Know more about NxtWave: https://www.ccbp.in Read more about us in the news – Economic Times | CNBC | YourStory | VCCircle

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1.0 years

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Hyderabad, Telangana, India

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Job Title : Java Full Stack Developer As a Fullstack SDE1 at NxtWave, you Get first hand experience of building applications and see them released quickly to the NxtWave learners (within weeks) Get to take ownership of the features you build and work closely with the product team Work in a great culture that continuously empowers you to grow in your career Enjoy freedom to experiment & learn from mistakes (Fail Fast, Learn Faster) NxtWave is one of the fastest growing edtech startups. Get first-hand experience in scaling the features you build as the company grows rapidly Build in a world-class developer environment by applying clean coding principles, code architecture, etc. Responsibilities Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance. Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas. Build reusable, maintainable frontend components using modern state management practices. Develop backend services in Node.js or Python, adhering to clean-architecture principles. Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability. Containerize applications and configure CI/CD pipelines for automated builds and deployments. Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals. Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements.. Own feature delivery from planning through production, and mentor interns or junior developers. Qualifications & Skills 1+ years of experience building full-stack web applications. Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid). Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework. Hands-on with state management patterns (Redux, MobX, or custom solutions). Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI). Expertise in designing REST and/or GraphQL APIs and integrating with backend services. Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis). Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows. Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress. Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments. Product-first thinker with strong problem-solving, debugging, and communication skills. Qualities we'd love to find in you: The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software Strong collaboration abilities and a flexible & friendly approach to working with teams Strong determination with a constant eye on solutions Creative ideas with problem solving mind-set Be open to receiving objective criticism and improving upon it Eagerness to learn and zeal to grow Strong communication skills is a huge plus Work Location: Hyderabad About NxtWave NxtWave is one of India’s fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital. As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence. Some of its prestigious recognitions include: Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally ‘Startup Spotlight Award of the Year’ by T-Hub in 2023 ‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards ‘The Greatest Brand in Education’ in a research-based listing by URS Media NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more. Know more about NxtWave: https://www.ccbp.in Read more about us in the news – Economic Times | CNBC | YourStory | VCCircle

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Exploring Retention Jobs in India

The job market for retention roles in India is growing rapidly as companies recognize the importance of retaining customers and employees. Retention professionals play a crucial role in developing strategies to keep customers engaged and satisfied, ultimately leading to increased loyalty and revenue for the company.

Top Hiring Locations in India

  1. Bengaluru
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for retention professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of retention, career progression often follows a path from Retention Executive to Retention Manager to Retention Director. Along the way, professionals may also specialize in areas such as customer retention, employee retention, or membership retention.

Related Skills

In addition to expertise in retention strategies, professionals in this field often benefit from skills in data analysis, customer relationship management (CRM) software, communication, and problem-solving.

Interview Questions

  • What strategies would you implement to reduce customer churn? (medium)
  • How do you measure the success of a retention campaign? (basic)
  • Can you give an example of a successful customer retention program you implemented in the past? (medium)
  • How do you handle difficult customers who are at risk of churning? (medium)
  • What tools or software do you use to track customer retention metrics? (basic)
  • How do you prioritize retention efforts when resources are limited? (medium)
  • Can you explain the concept of customer lifetime value (CLV) and its importance in retention? (advanced)
  • How do you stay updated on current trends in customer retention? (basic)
  • Describe a time when you had to turn around a situation where a customer was on the brink of leaving. (medium)
  • How do you collaborate with other departments, such as marketing or sales, to improve customer retention? (medium)
  • What KPIs do you track to measure the effectiveness of your retention strategies? (basic)
  • How do you handle customer feedback to improve retention rates? (basic)
  • Can you give an example of a successful employee retention program you implemented in a previous role? (medium)
  • How do you segment customers for targeted retention efforts? (medium)
  • Describe a time when you had to deal with a particularly challenging customer retention issue. How did you resolve it? (advanced)
  • How do you ensure that retention efforts are aligned with the overall business goals and objectives? (medium)
  • What role does personalization play in customer retention strategies? (basic)
  • How do you handle customer objections to your retention efforts? (medium)
  • Can you walk us through your process for creating a customer retention plan from start to finish? (medium)
  • How do you analyze customer feedback to identify trends and opportunities for improvement? (basic)
  • What role does communication play in successful customer retention efforts? (basic)
  • How do you handle customer data to ensure privacy and compliance with regulations? (medium)
  • Describe a time when you had to deal with a sudden increase in customer churn. How did you address the situation? (advanced)
  • How do you adapt your retention strategies to different target audiences or customer segments? (medium)
  • What metrics do you use to evaluate the success of a retention campaign? (basic)

Closing Remark

As you explore opportunities in the retention job market in India, remember to showcase your expertise in developing effective strategies that keep customers and employees engaged. By mastering the skills and knowledge required for retention roles, you can confidently prepare for interviews and excel in your career growth. Good luck!

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