26121 Retention Jobs - Page 14

Location Name: Surat Job Purpose “This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) – Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job)  Total Team Size: 9  Number of Direct Reports: 5 to 9  Number of Indirect Reports: NA  Number of Outsourced employees: 5 to 9  Number of locations: 1 to 4  Number of products: 1 i.e. Two wheeler Loan Required Qualifications And Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Job Description Lead sales Team , overview the operational process, and pull off price within the agreed guidelines to ensure the business is maintained and value improved. Plans and directs all sales activities including planning and implementing forecasts, developing policies, implementing and/or developing the sales strategies, managing customer relationships design of specific programs to achieve business objectives and staffing and training the sales force. Good understanding of Pharma & BioPharma , Research & Academia, Food and Chemical Business Understand the Analytical instrument business and related industries Develop a deep understanding of the customer vision, mission, strategies and business drivers and how they impact on the customer’s relationship and use this understanding to name and drive strategic objectives Relationship building at selected number of customers ensuring customer are satisfied with our services. Identify the prosperous opportunities and drive them to sales revenue. Ensuring continuous growth at customers and their retention Acquire and share competitive intelligence and market trends information. Contribute to team-work environment with hard-working local and distributed team and participate in solving the tasks of the department as efficient as possible. Contribute actively and collaborate with cross functions . Job require 50% travel to different cities in the territory for better coverage and meeting sales targets Qualifications Bachelor’s or master's degree or University Equivalent with an experience of 10 to 15 years and 4-5 years of team handling experience Good Communication Skills and Analytical and business oriented through a consistent track record in previous position Experience in dealing with key accounts is preferable Relevant scientific background (Chemistry, biochemistry, biological science or similar) is preferable Understanding of the business and Geography Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 50% of the Time Shift: Day Duration: No End Date Job Function: Sales

We are looking for a results-driven Business Development Manager specializing in Telesales to lead our sales initiatives. The ideal candidate will have a strong background in tele-sales, exceptional communication skills, and a passion for driving business growth. Tasks CRM Strategy and Implementation: Develop and execute CRM strategies to improve client engagement, retention, and satisfaction. Implement and manage CRM software and tools to streamline client interactions and processes. Develop and implement effective telesales strategies to meet and exceed sales targets. Deliver compelling sales pitches and product demonstrations over the phone. Client Relationship Management: Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues. Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business. Marketing and Communication: Collaborate with the marketing team to develop and execute targeted campaigns and communication strategies. Create and distribute newsletters, promotional materials, and client communications to keep clients informed and engaged. Build rapport and trust with potential clients, understanding their needs and presenting tailored solutions. Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of CRM activities. Work closely with other departments to ensure seamless coordination and service delivery. Requirements Bachelor’s degree in Business, Marketing, or a related field. Experience in business development or telesales. Proven track record of achieving sales targets and driving revenue growth. Excellent verbal and written communication skills, with the ability to engage and persuade clients over the phone. Strong analytical skills to assess performance metrics and adapt strategies accordingly. Proficiency in CRM software and Microsoft Office Suite. Ability to thrive in a fast-paced, target-driven environment.

This job is provided by apna.co 💼 Sales Manager – PNB MetLife 📍 Location: Varies | 🏢 Industry: Insurance Role Overview Drive sales, build strong customer relationships, and lead your team to success in life insurance solutions! 🚀 Key Responsibilities 🎯 Achieve sales targets through direct and channel sales 🤝 Recruit, train & manage advisors or agents 📈 Drive business growth through strategic planning 🧩 Ensure top-notch customer service and retention 📝 Regular reporting and market analysis Skills & Experience 📊 Proven sales experience (Insurance preferred) 🗣️ Strong communication & leadership skills 🎓 Graduate degree (mandatory) ✅ Goal-driven, enthusiastic, and team-oriented Why Join Us? 🌟 Attractive incentives | 📚 Learning & growth | 🛡️ Strong brand backing

Join us as a Data Analyst at Barclays. Step into the role of a Data and Records Governance, where you will work on best-in-class data governance and reporting function by leading, planning and remediating high-focus regulatory findings associated to data governance. You will be evolving the data lineage tooling, data quality tooling and operating model to make the creation and maintenance of data lineage and data controls more sustainable, as well as work with global business and technology teams to enable data governance in business value streams. If you are an experienced data practitioner who is passionate about discovering new data findings and driving change, this is a perfect role for you. To be successful as a Data Analyst, you should have experience with: Data and Record governance, data controls, data lineage and associated methodologies. Experience in data products, cloud and data warehouses Business Domain (Retail or Banking) and Regulatory reporting experience. Working in a regulated environment and solid understanding of data and control risk management. Some Other Highly Valued Skills May Include Understanding of different technologies around the execution of data control. Ability to proactively drive change. Exceptional stakeholder management skills to be able to maintain collaborative working relationships with key senior stakeholders. Experience of working in multiple large teams delivering complex services involving the highest standards of resilience, risk and governance controls. Proficiency in data analytics and insight generation to derive actionable insights from data. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is for Pune Location. Purpose of the role To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. Accountabilities Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards. Monitoring data quality and records metrics and compliance with standards across the organization. Identification and addressing of data and records management risks and gaps. Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records. Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives. Provision of Group wide guidance and training on Data and Records Management standard requirements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

This job is provided by apna.co 1) Position : Branch Internship Trainee Associates Interns Job Description: Branch Internship Trainee Associate Will be Trained is a training program at Muthoot Branches on job Training of both practical & theoretical knowledge provided throughout the Internship. Job Description: Branch Internship Executive (Graduates Fresher’s Can apply) Duration: 6 months Location: [Branch Location nearest to your House within 5km to 10km Radius] Salary: 2,50 LPA Up to ₹2,92 LPA per annum +Variables once completed Internship Fresher’s only taken Stipend based and hence promoted as JRE Eligibility: Graduate Fresher’s About the Role: We are seeking dynamic and motivated individuals to join us as Branch Internship Executives. This internship will provide valuable on-the-job training, certified by the government, and is designed to help you develop your skills in the financial services industry. Upon successful completion of the internship, candidates will be promoted to the role of Junior Relationship Executive, with the opportunity for growth and advancement. Key Responsibilities  Assist in daily branch Gold loan operations and customer service.  Support branch team in handling customer queries and resolving issues.  Participate in lead generation, client acquisition, and retention activities.  Help execute marketing and promotional activities to enhance branch visibility within Branch once Tenured  Learn and assist in maintaining client relationships by providing personalized services.  Handle administrative tasks, data entry, and prepare reports for the branch.  Gain hands-on experience in financial products, services, and customer relationship management. Eligibility Criteria:  Graduation (any discipline) from a recognized university.  Fresher’s who have completed their graduation between 2020 and 2025.  Strong communication skills in Regional Languages Must and customer-oriented approach.  Willingness to learn and grow in the financial services industry.  Ability to work in a team-oriented environment.  Proactive attitude with a keen interest in building a career in relationship management. Training and Certification:  On-the-job training with a government-certified certificate.  Opportunity to get hands-on experience in branch operations and client handling.  Professional development with a structured growth path. Growth and Career Opportunities:  Upon successful completion of the 6-month internship, you will be promoted to the position of Junior Relationship Executive.  Fast-track growth opportunities to managerial roles within the organization based on performance and potential.  Attractive Compensation Package With Performance-linked Incentives. Salary Structure  Up to ₹3,00,000 per annum (including base salary and performance-based variables).  Additional bonuses based on branch and individual performance. Why Join Us?  Government-certified on-the-job training with real-world exposure.  Hands-on experience in financial services, customer relationship management, and banking operations.  Excellent growth opportunities in the banking and financial sector.  A dynamic and supportive work environment for personal and professional development. Join Muthoot and take your career to the next level with unmatched growth opportunities and an exciting work environment! Interested candidate can send their updated Resume TO Regional K PARTHIBAN 9037831402 or Mail hrtir@muthootgroup.com or Walkin & walk out with offer letter on below Addres: Muthoot Finance Regional OfficeNo. 90- MDSR Enclave, Fourth Floor,Bharathidasan Salai,Contonment, Trichy-620 001.Phone: 0431-2460061 Vacancy Locations :TRICHI-PALAKKARAI TRICHY - CHATRAM PUDUKOTTAI TRICHY - LALGUDI KEERANUR TRICHY - GANDHI MARKET KARAMBAKUDI TRICHY - K.K NAGAR THIRUMAYAM (TN) TRICHY - CANTONMENT MANACHANALLUR - (TN) TRICHY - SAMAYAPURAM TRICHY - KARUMANDAPAM TRICHY - SUNDAR NAGAR ALAMPATTIPUTHUR - (TN) PADALUR - (TN) KATTUPUTHUR - (TN) THARANGAMPATTI - (TN) ANNAVASAL - (TN) VEPPANTHATTAI - (TN) SUBRAMANIYAPURAM - TN NAGUDI -TN V KALATHUR - TN MALAIYUR

Position Overview Job Title: Private Banking Advisor, Associate Location: Noida, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your Skills And Experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 – 12 Years in relevant field. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Summary Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Accounts Payable department as Specialist. Your Focus As a Specialist based out of our Finance Shared Service Center in Hyderabad, India, you will be responsible for processing invoices, manage end-to-end accounts payable and maintain the quality of the process for respective region. The role reports to Operations Leader. How you will contribute: Payment of invoices in line with S2P policies. Handling payment runs as per the timelines. Monitoring exceptions and taking appropriate action based on error codes. Monitoring payments issued through SAP are being interfaced to bank & taking immediate action based on rejections. Issuing manual payments in bank portals. High attention to the data ensuring 100% accuracy. Ensure business compliance through issue identification and appropriate escalation. Supplier query resolution Document retention is maintained in line with retention policy/ guidelines Provide front line support for inbound queries via email and telephone related to invoice processing, approval and payment Meeting SLAs/KPIs, updating systems and providing input into continuous improvement initiatives. Maintain SOP’s in line with SOP quality requirement and keep SOP’s up to date. Interact with Bankers, treasury and other stake holders on payment related queries and ensure queries are addressed as per TAT. Updating trackers, supporting Audits for the required documentation. Forecast reports, posting cash/bank entries based on forecast reports. What You Will Need To Be Successful B.Com / M.Com / MBA (Finance) with minimum 3+ years of relevant experience in Accounts Payable Payment Proficient in Microsoft Tools – MS Excel, Word, and PowerPoint is a must. Exposure to SAP ERP (FI-CO) as an end-user is a must. Flexible to work in regional shifts. Flexible and adaptable to changing business needs and requirements. Must be able to work well under pressure and have a strong understanding of business process and systems. Well organized and time management skills. Ability to coordinate with multiple teams spread over different countries, Centres and time zones. Must possess strong and effective written and verbal communication & presentation skills. Ability to succeed in a team environment. IFF is an Equal Opportunity Employer. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Job Summary Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Finance – Accounts Payables department as Operations Leader. Your Focus: As an Operations Leader based in IFF Hyderabad, you will be responsible for the overall management of the Accounts Payable department team, supporting IFF. You should have led a team size of :20 people. You will need to look after processing and documenting of financial information along with payment transactions and expected to work on strict deadlines, in a fast-paced business environment while being a good teammate. The role reports to Operations Manager. How will you contribute: You will be responsible for directing the daily workflow process to the Accounts Payable Team You will oversee all payment transactions such as ACH, wires, paper checks and so on. Strong knowledge on SEPA payments, Swift payments & MT (Message type) is a must. Target2 and FEDWIRE knowledge would be an added advantage. You will oversee data entry, validation, and processing of various types of invoices like invoices, advance payments, Proforma invoices, and employee travel reimbursements and ensure 100% accuracy. Handling payment runs as per the timelines. You will monitoring payments issued through SAP HANA are being interfaced to bank & taking immediate action based on rejections / exceptions in bank portal. You ensure zero duplicate payments while keeping a close monitor in issuing manual payments through bank portals. Ensure business compliance through issue identification and appropriate escalation. Interact with Bankers, treasury and other stake holders on payment related queries and ensure queries are addressed as per TAT. Updating trackers, supporting Audits for the required documentation. Supervising & keeping a tight control over the daily/monthly dashboard. Getting the clarifications resolved from vendors & internal partners by writing mails / taking calls with them. Ensure baseline values adherence for all Service Level Agreements, updating systems and providing input into continuous improvement initiatives. Review the team’s day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process Ensures that systems, policies, and procedures adhere to company policies while functioning with accuracy, timeliness and handle close timelines and communicate on a timely basis adhering to deadlines Support the metrics reporting for the relevant process Standardize procedures to generate efficiency in-house and create internal templates to be used by the company. Be active on the customer service front and be quick and accurate with communication / query resolution Document retention is maintained in line with retention policy/ guidelines Maintain SOPs in line with SOP quality requirement and keep SOP’s up to date. People Management: People manager involving in hiring, structured learning path, operations mentor for the team and create a high performance, divisionally focused team. Lead a large team of :25 multi-skilled members with a global footprint and manage team performance, including resource allocation, utilization, objective setting, performance reviews, regular 1-2-1’s and team motivation. Drive cross-skilling across the team to develop a multi-skilled, flexible set of resources. Working closely with the other Team Leads to drive one team approach. Should be an active player in team and who keeps self-motivated and prioritizes the work based on criticality. What will you need to be successful: A bachelor's degree in business administration, accounting, finance, or related field preferred 10+ years of accounts payable experience Experience with leadership roles and display problem-solving capabilities. Must have substantial ERP SAP system experience. (1099 filing and Escheatment process experience will be an added advantage) Strong interpersonal and communication skills to interact with employees, superiors, and customers. Strong analytical, research, follow-up and time management skills. Excellent accounting knowledge and presentation skills. Well planned, organized with keen attention to detail. Good communication skills – both oral and written Fully proficient in MS office applications (Word, Excel, Access, and Power Point) Should strongly be driven by various timelines/Flexible in shifts. IFF is an Equal Opportunity Employer. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Job Description Financial - To achieve the financial targets of the area by maintaining smooth operations for all lines of business – warranty and post warranty services in AMC Sales, Service Delivery, Revamp Sales, Revamp Execution, NSP, Spares & value added service products. Strategic Planning- Establish and ensure implementation of strategic growth initiatives (3 years strategic growth plan in the area – Financial + People Development + Productivity + Customer Satisfaction+ Service Infrastructure) of the area in compliance with the regional business strategy. Area Operations Management Control and co-ordination of branch Service Operations by ensuring optimization of resources and high productivity of team & channel partners. Maintain the engagement among the team members by guiding them to achieve business goals and objectives. - Prepare monthly Sales forecast to achieve committed revenue targets. Yearly plan for all Channel partners and monitoring the same on monthly basis. - Regular review with team members to achieve and improve revenue growth for each line of business line ensuring booking, billing & profitability targets. Exploring new business opportunities for future growth. - Ensure timely completion of operational activities (Invoices to customer, review Outstanding, follow-up with Customer, timely collection and adjustments to maintain & reduce DBO as per target. -Regular review with executives on open calls/complaints and ensure response time and its closure as per SLAs. Minimize the escalations and ensure high level of Customer Satisfaction leading to improved CSI. -Regular review with executives on JMR, optimising stocks and parts planning with Material coordinators. Stakeholder Management External Developing and maintaining Channel infrastructure as per expansion plan. Manage business relations with Channel partners to align them with organizational objectives. Ensure adequate resource support to the channel to deliver committed SLAs. Maintaining relationship with key customer accounts and National Account customers for building healthy pipeline for future service sales projects. Internal Collaboration with internal customers e.g. EMPG (project) team, CAD(Product) team, Procurement, Logistic, Commercial team, Taxation and EHS Team Compliance Management for the Area Implement the SOPs related to Compliance, statutory obligations, Defective returns and Safety. Keep a track of product failures and ensure timely submission of feedback. Review and maintain required MIS. Ensure high adherence on compliance and implementation of safety policy at across all works and sites. Capability Building Keep self and team updated with latest technology and product developments. Identify development needs of team and Channel Partners and co-ordinate with Central training teams to impart skill building training. Identifying Marketing Executives at Channel Partners & develop them to handle Service Business. Financial Key Responsibilities: Revenue Targets (>10- 20Cr) and Contribution in line with ABP Monthly collection targets with < 70 days DBP Healthy Enquiry generation and Funnel. Non-Financial Meet Preventive maintenance, response time and Turnaround time targets KPI’s Customer Satisfaction Index of 75%. Service Delivery Index. On Time project completion and minimize escalations. Warranty Conversion & AMC Retention Ratio Implement Gold Standard Service actions points. Compliance to EHS norms and zero accident in the branch. Parts planning and Training for Channel development.

As the Manager of CRM & Retention at hoichoi, you will play a crucial role in leading the global lifecycle marketing and retention efforts to ensure that subscribers remain engaged and loyal over the long term. This position requires strategic thinking and hands-on execution, where you will be responsible for owning the CRM roadmap, overseeing platform implementation, building actionable analytics, and driving measurable impact across customer touchpoints. Your key responsibilities will include: 1. **Strategy & Leadership:** - Develop and execute the end-to-end CRM & Retention strategy across all geographies and customer segments. - Define clear KPIs such as engagement rate, repeat watch rate, churn reduction, and ARPU growth, and work towards achieving them. - Lead, mentor, and manage a team of CRM specialists, analysts, and agency partners. 2. **Campaign Planning & Execution:** - Design, execute, and optimize high-impact, multi-channel CRM campaigns (Push, Email, SMS, In-App, Web) to enhance engagement and retention. - Utilize advanced segmentation and personalization techniques to deliver relevant and timely communication. - Implement A/B and multivariate testing frameworks for continuous campaign improvement. 3. **CRM Implementation & Product Integration:** - Collaborate with Product and Technology teams to implement and enhance CRM platforms, ensuring seamless integration with app/web properties. - Establish and manage event tracking frameworks to capture user behaviors in coordination with developers and product managers. - Work with Product teams to prioritize and implement CRM-related features, automation workflows, and personalization capabilities. 4. **Data Analytics & Dashboarding:** - Develop and maintain CRM dashboards to monitor campaign performance, customer lifecycle health, and retention metrics. - Use analytics tools to identify churn patterns, high-value user behaviors, and upsell opportunities. - Partner with Data & Analytics teams to create predictive models for churn prevention, upselling, and win-back strategies. 5. **Cross-Functional Collaboration:** - Align lifecycle messaging with platform content drops, seasonal campaigns, and marketing events in collaboration with Content and Brand teams. - Ensure high deliverability, platform stability, and automation at scale by working closely with the Technology team. 6. **Reporting & Optimization:** - Present actionable performance insights to senior leadership and provide recommendations for growth. - Continuously refine retention strategies based on campaign learnings and user feedback. **Requirements:** - 3-4 years of experience in Retention, CRM, CLM, or Lifecycle Marketing, with at least 1 year in a managerial role. - Proven expertise in implementing and managing CRM platforms with event tracking, automation, and personalization. - Strong analytical skills with advanced Excel and dashboard creation experience; knowledge of SQL is preferred. - Hands-on experience with CRM platforms such as CleverTap, MoEngage, Braze, or WebEngage (CleverTap preferred). - Excellent communication, stakeholder management, and cross-functional leadership skills. - Demonstrated track record of delivering measurable business impact through retention strategies. - Understanding of the OTT or subscription-based business model; familiarity with Bengali entertainment is a plus.,

Responsible for planning & scheduling market visits for lead generation. Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products. "Deployment of products and articulation of benefits & best practices at client locations. Ensuring customer satisfaction leading to higher sales conversions and retention." Gathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements. Enable digital payments at unorganised retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefits. Visit existing merchant and resolve if merchant having any issue.

Responsible for planning & scheduling market visits for lead generation. Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products. "Deployment of products and articulation of benefits & best practices at client locations. Ensuring customer satisfaction leading to higher sales conversions and retention." Gathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements. Enable digital payments at unorganised retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefits. Visit existing merchant and resolve if merchant having any issue.

Profile - 1 🚨 Hiring: Insurance Executive 📍 Location: Sector 3, Noida 📆 Working Days: 6 days a week 🎓 Qualification: Minimum 12th Pass 🗣️ Skills: Basic communication skills with normal English 🔹 Motor Insurance Executive 6 months to 1 year of experience in insurance sales (Motor preferred) Immediate joiners only Language: Hindi & English (Versant Level 3) 💰 Salary: Up to ₹23,000 or 10–15% hike on last in-hand ➕ Incentives + ₹5,000 Retention Bonus + Health Insurance 🔹 Life Insurance Executive Minimum 1 year of experience in Life Insurance Immediate joiners only Language: Hindi & English (Versant Level 3) 💰 Salary: ₹24,000–₹25,000 or 10–15% hike on last in-hand ➕ Incentives + ₹5,000 Retention Bonus + Health Insurance Profile - 2 🌟 Urgent Hiring – English, Hindi, Tamil & Malayalam Speakers | - Health Insurance 📍 Location: Sector 64, Noida 🗣️ Process: Health Insurance Sales 🔹 Job Details: 📆 Working Days: 6 Days a Week 🌞 Shift: Day Shift ❌ Week Off: Rotational ✅ Eligibility Criteria: Minimum 6 months of Sales experience Must have good communication skills Language proficiency: English , Hindi Tamil or Malayalam 💰 Salary: ₹20,000 – ₹45,000 CTC (Based on Interview Performance) ➕ Attractive Incentives 🎁 Benefits: Provident Fund (PF) Medical Insurance 📩 How to Apply 📱 WhatsApp Your CV: 7906932141 Calling Number - 8923612183 📧 Email: hr@employeazy.in Regards, Team Employeazy

This job is provided by apna.co ob Summary:The Sales Manager will be responsible for driving sales of life insurance products through effective team management, business development, and relationship building with clients. The role involves recruiting, training, and leading a team of advisors/agents to achieve sales targets and ensure customer satisfaction. Key Responsibilities:Business Development & Sales Achieve monthly and annual sales targets for life insurance products. Develop and implement strategies to generate leads and increase sales. Conduct market research to identify potential customers and business opportunities. Team Recruitment & Management Recruit, train, and mentor a team of insurance advisors/agents. Monitor team performance and provide regular feedback and coaching. Motivate the team to achieve sales targets and maintain productivity. Client Relationship Management Build strong relationships with clients to understand their insurance needs. Provide suitable life insurance solutions tailored to customer requirements. Handle customer queries, complaints, and policy servicing requests promptly. Operational & Compliance Ensure adherence to company policies, IRDAI regulations, and ethical sales practices. Maintain accurate records of sales, client details, and team performance. Submit regular reports to the branch/area manager on progress and challenges. Qualifications & Skills:Bachelor’s degree in Business, Finance, or a related field (MBA preferred). 3–5 years of sales experience in life insurance, financial services, or related sectors. Proven track record in achieving sales targets. Strong leadership, communication, and interpersonal skills. Ability to train and motivate sales teams. Knowledge of life insurance products and regulatory requirements. Key Performance Indicators (KPIs):Monthly & annual sales targets achieved. Number of active advisors/agents in the team. Client acquisition and retention rate. Compliance adherence score.

This job is provided by apna.co Company profile - Square Yards is India’s largest integrated platform for Real Estate & Mortgages and one of the fastest-growing Proptech platformsin the UAE, the rest of the Middle East, Australia, and Canada. Our platform offers an integrated consumer experience covering the full real-estate journey from search & discovery, transactions, home loans, interiors, rentals, property management, and postsales service. With 8 million+ monthly traffic and ~USD 5 billion+ GTV, Square Yards is at the forefront of tech adoption in the real estate sector. Job Role Digital Success Manager (Band Level – T0) Location Gurgaon –Sector 67 Opportunity Type Full time No of Days working 6Days –(AlternateSaturday’sOff–1st and 3rd) Position Overview We are looking for an enthusiastic and proactive Success Manager to join our team. The ideal candidate will manage and support channel partners by maintaining profiles, resolving queries, engaging partners on our platform, and contributing strategically to their growth and retention. Key Responsibilities Manage and maintain channel partner profiles on the platform. Proactively reach out to channel partners to encourage timely posting of properties. Build and maintain healthy, long-term relationships with channel partners. Handle partner queries professionally and provide prompt resolution. Troubleshoot technical and operational issues faced by partners on the platform. Engage channel partners continuously to maximize their platform use and satisfaction. Collaborate with cross-functional teams to work strategically on partner profiles, enabling their business growth. Develop and execute retention strategies to keep channel partners active and engaged. Provide regular feedback and insights on partner needs and platform improvements.

Department: B2B Sales Reports To: CEO & Director Key Responsibilities B2B Client Acquisition: Identify and onboard new commercial and industrial clients for solar solutions. Revenue Generation – Achieve monthly and quarterly revenue targets through high-ticket solar sales. Lead Follow-up & Conversion – Consistently follow up and convert qualified leads into business. Relationship Management – Build and maintain long-term relationships with corporate customers. Site Assessment Coordination – Coordinate with the technical team for site visits and feasibility reports. Proposal & Quotation Management – Prepare, present, and negotiate proposals and price quotes. Market Intelligence – Track competitor activities, pricing trends, and potential new markets. Reporting & Documentation – Maintain proper documentation in CRM and report progress weekly. Brand Promotion – Represent the company in local business events and networking platforms. Feedback Loop – Gather and share client feedback to improve product and service offerings. Clients Relationship Team Handling CRM & ERP Comfortable With Traveling Solar Technical Sales Expertise Responsibilities Lead Generation Client Acquisition Proposal Development Site Visits Sales Pitching Deal Closure Client Retention CRM Updating Market Research Sales Reporting Must Have B2B Sales Solar Knowledge Negotiation Skills CRM Tools Presentation Skills Lead Conversion Nice to have Channel Sales Technical Understanding Tender Knowledge AutoCAD Reading Regional Language Digital Outreach Why You Should Join Us? Top-tier compensation: We offer the highest package in the industry. Comprehensive growth: From career advancement to personal development, including health and family balance Work-life balance: Enjoy a 6-day workweek, because your personal time matters. Innovation-driven environment: Work with the latest technologies in solar design and renewable energy. A supportive, inclusive culture: We prioritize teamwork, mentorship, and career development so you can grow with us. Leadership opportunities: We nurture talent, offering leadership development programs for those who aspire to lead the future of solar energy.

PLEASE NOTE THAT IS A GLOBAL ROLE AND REQUIRES EXTENSIVE EXPERIENCE WITH US, EU AND OTHER GLOBAL MARKETS. THE WORK TIMES ALSO WILL BE HYBRID FROM 1 pm - 10 pm IST. About SimplifyVMS SimplifyVMS is a leading VMS platform , providing cutting-edge Vendor Management System (VMS) solutions that empower organizations to manage their contingent workforce, direct sourcing, and total talent strategies . We leverage AI, automation, and advanced workforce analytics to deliver seamless, data-driven workforce solutions for global enterprises. We are looking for an exceptional Director of Marketing & Demand Generation to drive our brand positioning, growth strategy, and customer acquisition in the competitive HR Tech SaaS market . This is a high-impact leadership role responsible for building and executing a global marketing strategy that accelerates pipeline generation, enhances brand visibility, and positions SimplifyVMS as a market leader in contingent workforce management and talent technology . Key Responsibilities Marketing Strategy & Brand Leadership Develop and execute a comprehensive global marketing strategy to drive brand awareness, lead generation, and customer engagement . Position SimplifyVMS as the premier VMS solution in the market by leveraging thought leadership, content marketing, PR, and digital campaigns . Lead brand messaging and storytelling to differentiate our platform in the HR Tech SaaS landscape. Align marketing efforts with sales, product, and executive leadership to ensure a unified go-to-market (GTM) strategy. Demand Generation & Growth Marketing Drive multi-channel demand generation programs that fuel pipeline growth and revenue acceleration across global locations including US, EU and APAC. Develop and optimize lead acquisition strategies through SEO, SEM, ABM (Account-Based Marketing), digital advertising, and marketing automation . Implement data-driven growth marketing tactics to attract and convert enterprise HR, procurement, and talent acquisition leaders . Own and optimize the marketing funnel from awareness to conversion, ensuring a high-quality MQL-to-SQL pipeline . Content & Thought Leadership Oversee the creation of compelling content including whitepapers, case studies, webinars, industry reports, and blogs that establish SimplifyVMS as a trusted authority in workforce solutions. Collaborate with analysts, influencers, and industry leaders to strengthen market credibility and drive earned media coverage . Develop and execute conference, event, and sponsorship strategies to position SimplifyVMS at the forefront of HR Tech and contingent workforce events . Customer & Partner Marketing Build customer advocacy programs to leverage client success stories and testimonials in marketing efforts. Develop co-marketing initiatives with VMS, MSP, and HR Tech ecosystem partners to expand market reach. Enhance retention marketing strategies that support cross-sell, upsell, and expansion opportunities within existing accounts. Analytics & Performance Optimization Define and track key marketing KPIs , including CAC, LTV, pipeline contribution, MQL conversion rates, and brand engagement metrics . Utilize marketing automation, CRM, and analytics platforms (e.g., HubSpot, Marketo, Salesforce, Google Analytics) to drive campaign effectiveness. Continuously test, refine, and scale successful marketing programs using A/B testing and performance analysis. Required Qualifications 10+ years of experience in B2B SaaS marketing, demand generation, or growth marketing , with at least 5+ years in HR Tech, Workforce Management, or related industries . Should have prior experience of driving a 10X growth for a B2B SaaS platform over a 2-3 year period. Should have an AI first mindset and used the latest AI tools for marketing automation. Should have extensive marketing automation AI tools expertise. Extensive experience in US, EU and other global markets. Proven track record of driving revenue growth through digital marketing, demand generation, and ABM strategies . Deep understanding of HR Tech buyer personas , including HR leaders, procurement professionals, and workforce strategy executives . Experience in managing global marketing campaigns and working with enterprise sales teams . Strong expertise in marketing automation, CRM platforms (Salesforce, HubSpot, Marketo, Pardot), and analytics tools . Exceptional leadership and team management skills, with a growth mindset and data-driven decision-making approach . Preferred Qualifications Experience scaling HR SaaS platforms and marketing to enterprise clients in the contingent workforce space . Expertise in VMS, MSP, direct sourcing, or talent acquisition technologies . Background in building high-performing marketing teams in fast-growing SaaS organizations. Why Join SimplifyVMS? Lead the global marketing vision for a high-growth HR Tech SaaS company . Work with a passionate, innovative, and data-driven leadership team . Competitive compensation, performance-based incentives, and career growth opportunities . Drive transformation in the future of work, workforce automation, and talent technology .

The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https://www.aon.com/apac/india/default.jsp Location - Mumbai Education - Post Graduate Diploma in business management, Insurance licentiate is a must Experience - 7 + years Job Dimensions (role And Responsibilities) Take ownership of the P&L and work collaboratively with sales team on new business acquisition Expand business with existing clients and ensure a high level of consulting and advisory for top clients Collaborate with the Sales, Specialty and Servicing leaders/teams to advance client happiness, retention, expansion and profitability objectives Handle financial lines and casualty portfolios of clients across various industries Maintain positive relationships and collaborate closely with partners from insurance companies Maintain knowledge of market renewals, industry trends and potential new product and services opportunities across Financial & Casualty Lines of Insurance Implement processes and measures for supervising and maintaining standards of business conduct consistent with Insurance Brokers’ Code of Business Conduct Market expertise, Leadership focus towards business expansion Consultative approach in addressing client exposures and new solutions/proposals. Key Performance Indicators They will be responsible for enabling the company to win business from customers by bringing to bear their specialized domain knowledge. They will implement the business strategy in Financial Lines & Casualty working with the Sales Leader and the Account teams. They will be responsible for building the practice and supporting the sales team, driving a winning domain knowledge-based sales culture. They will be responsible for coordinating with Aon offices across the globe in delivering the best solution to the client. The incumbent will define and implement a penetration strategy for existing clients, while following the company’s defined sales processes. Skills And Demeanor Positive Relationship Management and communication skills able to present and influence at a high level. Strong interpersonal skills. 2555305

The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https://www.aon.com/apac/india/default.jsp Job Dimensions (role And Responsibilities) Growing business with New / Existing clients and ensuring a high level of client relationship management Retaining and improving contribution towards overall revenue targets for the region Maintaining knowledge of industry trends and potential new product and services opportunities Proficient with different insurer their strengths and Weakness and present the right player as per client need. Develop and maintain effective network within the business community and Industry Team Management Portfolio Management Key Performance Indicators Quantifiable Retention and growth parameters Quantifiable servicing quality parameters Quantifiable Team Management parameters Skills And Demeanor Validated experience in Insurance broking handling retention, cross sell and new business Validated experience in handling team Validated experience in P&L / Portfolio Management Strong Risk / Insurance management relationships and/or ability to establish trust-based relationships across levels. Strong communication and presentation skills, Consultative and concept selling, advising, influencing and negotiation skills Self-motivated, self-directed, mature, ambitious, resourceful, eloquent and knowledgeable. Negotiating the terms and conditions received from the insurers to meet the client's requirements Meeting the prospect/client with the recommendation of cover. Proven understanding of the insurance market Conducting Insurance Program reviews and identifying gaps. Identify marketing opportunities by studying client's requirement; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Sustain rapport with key accounts by making periodic visits; exploring specific needs; anticipate new opportunities. 2563121

Primary City/State Gilbert, Arizona Department Name Procurement-Gateway Work Shift Day Job Category Phlebotomy Hours: 9am to 7:30pm Set Schedule For Following Options Thursday - Sunday Friday - Monday Saturday through Tuesday Find your Voice, Passion, & Purpose We are proud to offer new base pay rates starting at $22.87 per hour! Position Summary Performs all technical and / or administrative work within assigned location/section at an advanced level of competency and efficiency. Is a resource and able to solve complicated and in-depth problems arising of routine and specialized testing procedures, as well as more sophisticated or unusual tests. Is actively involved with quality improvement, research and development and ensuring OSHA regulatory and CAP, CLIA, JCAHO accreditation compliance. Provides technical and procedural shift supervision (determine schedules, manage day to day workflow and give input into an assessment or disciplinary action) in coordination with management. Develop training programs for staff. Involved in financial monitoring for the department. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Core Functions Provides daily operational oversight (determine schedules, manage day to day workflow and give input into an assessment or disciplinary action) for the shift. Provides technical and/or procedural support to all bench level and/or functional level positions within the section. May be responsible for a technical and/or administrative area of focus. Focuses on quality by reviewing records and assuring performance of all quality control procedures. Ensures that quality assurance and instrumentation maintenance records meet standards of accrediting and licensing agencies. Assist management in the implementation of new QC/QA policies and continuous quality improvement programs. Provides support to the management during inspections. Oversees the quality of performance of all levels of test management. Participates in section financial monitoring and improvement. Tracks supply usage and orders as needed. Supports waste reduction and expense reduction programs. Identifies potential for expense reduction within section. Monitoring of financial activities within the section. Assists management in monitoring and controlling expenses throughout the year. Responsible for basic personnel management, including participation in selection, training, developing, coaching, and retention. Performs new employee orientation training. Provides input for Functional Competency Assessments for employees in appropriate timeframes. Serves as a resource and communication liaison. Ability to work on multidisciplinary teams. Interacts with physicians, nurses, clients, and other healthcare professionals in responding to result or quality inquiries and other issues related to test orders and / or testing. Provides access to other system resources when appropriate. Participates in department/system-wide committees. Minimum Qualifications Minimum age requirement of 18. Must be a high school graduate or have achieved equivalency through the GED exam. Must exhibit a high level of personal maturity and responsibility. Good reading, writing and math abilities are required. Oral and written communication skills sufficient to understand written and spoken instructions in English. Good organizational skills are also required. Basic knowledge of department resource materials. Knowledge of medical terminology preferred. Must have (1) one year of experience within an SQL/LSA clinical laboratory environment. Or two (2) years’ experience with an equivalent combination of leadership skills, training, or experience. Or an Associate’s degree in an Allied Health or related field. Must be able to recognize problems, identify the cause and determine solutions. Must have a thorough knowledge of instrumentation and procedures utilized in the section. Must have a working knowledge of regulatory and accreditation requirements. Good leadership, human relations and communication skills are required. Exceptional customer service skills and advanced computer skills in multiple systems to include Laboratory Information Systems and Hospital Information Systems, as well as ability to use multiple software programs. Must demonstrate behaviors consistent with the values of Laboratory Sciences of Arizona. Employees assigned to multiple locations/section must be able to work all shift times within their designated territory. Preferred Qualifications National phlebotomy certification. Previous management experience or participation in management training programs. Bilingual (Spanish/English). Additional related education and/or experience. Knowledge of medical terminology. EEO Statement EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy Privacy Policy

Marine: SVP About Organisation Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https://www.aon.com/apac/india/default.jsp Qualification - Postgraduate/ IRDAI licentiate certificate. Insurance professional qualifications will be an added advantage Postgraduate Experience - 10-15 years of work experience, more than 5 years in handling Marine products Job Dimensions (role And Responsibilities) Expand business with existing clients and ensure a high level of client relationship management. Drive business growth through positive relationships with collaborators. Maintain knowledge of industry trends and potential new product and services opportunities. Collaborate with the Sales and Servicing leaders/teams to advance client happiness, retention, expansion and profitability objectives Key Performance Indicators They will help in identifying key Marine accounts in the Insurance Market. Providing 100% assistance to sales on all Marine proposals. They are responsible for building the practice and for driving a winning domain knowledge-based sales culture. They will help in bringing to bear relationship of current or existing customers Skills And Demeanor Strong communication, presentation skills team handling skills consultative selling, advising negotiation skills 2559003

As the Chief Human Resources Officer (CHRO) at our organization, located in Ahmedabad, India, you will play a pivotal role in shaping our HR strategies and processes to support our growing teams in India and the UK. With over 18 years of experience in HR management, you will lead various key responsibilities and job duties to ensure the success of our HR functions. Your primary responsibilities will include: Recruitment & Selection: - Develop and execute strategies to attract top talent for both our India and UK teams. - Conduct interviews, shortlist candidates, and manage end-to-end hiring processes. - Build and maintain a talent pipeline for future hiring needs. Induction & Onboarding: - Design and deliver comprehensive induction programs for new hires. - Ensure a seamless onboarding experience to help employees assimilate into our company culture. Training & Development: - Identify skill gaps through systematic analysis and implement targeted training programs. - Establish and oversee learning management systems (LMS) to enhance employee skills. - Encourage continuous learning and professional growth among our workforce. Performance Management: - Establish and maintain performance tracking systems to monitor individual and team contributions. - Conduct regular performance appraisals and offer constructive feedback. - Recognize and promote high-performing employees while addressing areas for improvement. Employee Engagement & Retention: - Develop employee engagement programs to enhance morale and satisfaction. - Proactively address employee concerns to foster a high-retention culture. Policy & Compliance Management: - Ensure compliance with local labor laws and company policies. - Regularly update HR policies and procedures to align with corporate standards. HR Analytics & Reporting: - Generate and analyze HR reports to drive data-driven decision-making. - Monitor metrics such as retention rates, training ROI, and recruitment success rates. Strategic HR Initiatives: - Align HR functions with organizational goals and the company's mission. - Collaborate with senior leadership to lead strategic HR projects. Key Deliverables: - Recruitment Deliverables: Fill all open positions within predefined timelines and maintain a cost-effective recruitment process. - Performance Tracking: Implement a performance tracking system within the first 60 days and provide actionable insights quarterly. - Training Metrics: Conduct skill gap analysis within the first 90 days and achieve a 90% completion rate for training programs annually. - Employee Engagement: Achieve a minimum of 85% satisfaction score in annual engagement surveys and develop clear career growth paths for at least 70% of the workforce. Skills and Qualifications: - Masters degree in HR Management, Business Administration, or a related field. - Proven expertise in recruitment, onboarding, training, and performance management. - Strong understanding of local labor laws and compliance requirements. - Exceptional interpersonal, communication, and leadership skills. - Proficiency in HR software and tools. Why Join Us - Opportunity to shape HR processes for a growing India operation. - A supportive and dynamic work environment committed to employee success. This is a full-time position that requires your expertise and dedication to drive our HR functions forward. If you are ready to take on this challenging yet rewarding role, we look forward to receiving your application and learning more about your current and expected monthly CTC, as well as your availability to join our team in person.,

Job Description Summary Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations. Job Description Roles and Responsibilities Research and troubleshoot issues involving all aspects of the GE Digital solutions, including but not limited to configuration, user interface, network and communication connectivity and performance, Cloud and on- premise component interoperability, data collection/storage, visualization, analytics, machine monitoring software and associated control systems, hardware infrastructure, and interfaces to enterprise systems such as ERP, PLM and Quality. Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills. Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area. May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters. A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others. Required Qualifications B.E. / B. tech/ Engineering Graduate Desired Characteristics Strong oral and written communication skills. Ability to document, plan, market, and execute programs with 2 to 5 years experience.. Good understanding of Project Lifecycle, IT system Basic understanding of SCADA systems, functionalities and architecture Project co-ordinations and T&C, understanding of Revenues and Invoicing Confidence with customer facing roles Open to travel Note To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used. Additional Information Relocation Assistance Provided: Yes

Job Title: GCC Leader - India Country Head Company: Milestone, Inc Location: Bengaluru or Ahmedabad, India About Us: Milestone Inc. is a leading Digital Experience Software and Services company dedicated to providing comprehensive solutions across all touch points that enhance customer engagement and drive business growth. Milestone mission is to pioneer the distribution and visibility of content with an innovative platform that drives discovery, personalized experiences, and conversions powered by data and AI. We pride ourselves on our collaborative culture and commitment to excellence in everything we do and are certified Great Place to Work. GCC Leader - India Country Head : Milestone Inc. is seeking a visionary, entrepreneurial leader with a proven track record of managing global teams and a deep understanding of the digital software and services landscape and results-oriented Global Capability Center (GCC) Leader to spearhead our next phase of growth and operational excellence. This pivotal role will focus on transforming our global centers into a hub of strategic value, driving significant business impact and fostering a culture of innovation and continuous learning. This individual will be responsible for shaping the GCC's strategy to ensure it aligns with Milestone's overarching business objectives and contributes to true enterprise value. Key Responsibilities: The GCC Leader will be entrusted with a wide range of responsibilities, including: Strategic Leadership: Develop and execute operational strategies that enhance the company's competitive edge. This includes establishing clear vision and mission for the GCC, leading transformation, and aligning cross-functional teams to achieve business outcomes. Global Operations Management: Oversee and optimize global operational centers, ensuring efficiency, quality, and cost-effectiveness. This also involves establishing and reinforcing performance benchmarks and quality metrics to drive data-driven decision-making. Fostering Innovation and a "Learn-it-All" Culture: Cultivate a high-performance, innovative culture that embraces change and encourages creativity and accountability. The leader will be expected to champion a "learn-it-all" mindset and stay ahead of the curve by leveraging technology. Cross-Functional Collaboration: Lead and manage diverse, cross-functional teams, ensuring seamless collaboration and alignment. This includes working closely with product and engineering, delivery teams to drive the development of innovative SaaS solutions. Customer Centricity: Champion initiatives that enhance customer satisfaction, retention, and growth. The leader must be obsessed with the customer experience and ensure that customer success teams are aligned with product and engineering. Driving Business Impact: Focus on delivering tangible results, such as accelerating revenue and growth, solving strategic challenges, and driving innovation. The success of the GCC will be measured by the business outcomes delivered and the true enterprise value created. Operational Rigor: Implement and reinforce strong operational rigor for quality and efficiency. Qualifications: Candidates should possess a Bachelor's or Master's degree in engineering and have over 20 years of experience in operations leadership within the digital software and services industries. A strong understanding of AI, Engineering, and Enterprise SaaS principles is essential. The successful candidate will have a demonstrable track record of managing and scaling global operational centers with a focus on engineering, product, and customer success. This role demands an individual with an entrepreneurial spirit, exceptional leadership and communication skills, and the ability to thrive in a dynamic, fast-paced environment. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package. Opportunity to work in a collaborative and innovative environment. Career growth and professional development opportunities. A chance to be part of a global team that makes a significant impact in the industry. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and vision for the role plus previous experience align with key attributes, responsibilities, clear wins or learnings.