11917 Retention Jobs - Page 17

Hiring for customer support executive - Solving customer queries over the call. - candidates must be ready to work in inbound voice process - Handling premium customer queries Connect with our HR team Sangeeta - 82402 45399 Required Candidate profile Qualification - 12th Pass/ Any graduate / Drop Out / UG Good communication skills in English and Hindi Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck

Business Development Executive (1 Post, Female) Industry: (Food Processing/FMCG) Department: Customer Service & Operations Qualifications & Skills Requirement Graduate in any field Highly proficient in English (Hindi speaking ability will be preferred) Minimum 1–2 years of relevant experience in business development, sales, client acquisition, or key account management is preferred Minimum 1-2 years of prior e-commerce experience is preferred. Strong communication and interpersonal skills. Basic proficiency in Excel and Google Sheets is compulsory. Candidates should be proactive and possess strong problem-solving skills Responsibilities Vendor On boarding: Identify and create a pool of potential ecommerce sites to become a seller as per business needs. Reach out to prospective ecommerce sites and finalise the on boardingprocess on the respective platforms. Account Management (B2B) Engage with new and existing B2B partners to expand product listings. Ensure product listings meet quality standards. Build and maintain strong relationships with allocated sellers. Drive seller performance and growth through data-driven insights and category-specific strategies. Client Relationship Management (B2C) Address customer feedback to improve service and processes. Analysing data to improve customer satisfaction and driving loyalty programs. Creating personalized marketing strategies to enhance customer retention and growth. Coordinate with teams to address customer concerns. Operational / Administrative Responsibilities Drive sales, margin, shrink control, inventory management and cost optimization Stay updated on competition and analyse market trends Drive local events and promotions as per marketing calendar. Occasionally visit business partners/ client locations for product information Functional Area 7th Mile, Chumoukedima Employment Type Full-time 9AM – 4PM Salary 8-10k For Queries, Working Hours: Monday to Friday (10:00 am to 4:30 pm) Call +917629055435 or Call +919362193492 Or you can upload your resume via WhatsApp and one of our YouthNet Job Centre Representatives will call you back privacy policy<\/a> first to start a conversation."},"analytics":{"enabledGoogle":"OFF","enabledFacebook":"OFF","enabledGoogleGA4":"OFF"}},"gdprStatus":false,"defaultAvatar":"https:\/\/www.youthnet.org.in\/wp-content\/plugins\/wp-whatsapp\/assets\/img\/whatsapp_logo.svg"}"> Dimapur YouthNet Job Centre Online Upload Your Resume Here

Company Overview: Gulf Water Treatment Co. Ltd. (GWT) has been a pioneering force in the United Arab Emirates since its establishment in 1992. Our journey has seen us transform from a modest provider of desalination systems to a forward-thinking enterprise, dedicated to delivering comprehensive water-centric services and innovative solutions. Position Overview: The Senior Accountant will be responsible for overseeing and executing accurate financial reporting, project-based accounting, and compliance with VAT and regulatory standards. The role requires hands-on experience in managing project cost tracking, revenue recognition, budgeting, and monthly closing activities in a dynamic, multi-vertical engineering environment. Key Responsibilities: General Ledger and Financial Management: · Maintain and reconcile the general ledger, ensuring accurate journal entries and allocations. · Oversee day-to-day accounting activities including bank reconciliations, cash and petty cash management. · Conduct monthly, quarterly and year-end closings with complete supporting schedules. · Ensure financial records are maintained in compliance with approved policies and procedures. Project Accounting & Cost Control: · Monitor and track actual project costs (material, labor, subcontracting) against budgets. · Prepare project profitability reports, and identify cost overruns or variances. · Manage project-based invoicing (progress billing, milestone billing), retention accounting, and advance adjustments. · Ensure accurate revenue recognition in accordance with IFRS and company policy. · Align with project managers on work-in-progress (WIP), billing milestones, and project deliverables. Trading & Inventory Accounting: · Track inventory movement and perform quarterly physical count reconciliations. · Ensure Cost of Goods Sold (COGS) is correctly recorded and gross margins are monitored. · Reconcile stock in transit and GRN vs. PO matching. Accounts Receivable & Payable: · Monitor customer aging reports and follow up on outstanding receivables. · Coordinate with sales teams on payment collections and credit control. · Verify supplier invoices, coordinate with procurement, and ensure timely payments. Budgeting & Reporting: · Prepare monthly MIS reports including P&L, Balance Sheet, Cash Flow, and project-wise profitability. · Prepare cash flow projections and variance analysis against budget. · Support department heads with budget planning and monitoring. Cash Flow & Treasury: · Monitor daily cash flow requirements and prepare cash flow forecasts. · Track upcoming payments, project fund availability, and loan repayments. · Liaise with banks for facilities, online banking, guarantees, and reconciliations. Audit & Internal Controls: · Support statutory and internal audits by preparing audit schedules and documentation. · Implement and monitor internal controls over financial processes, approvals, and documentation. · Ensure accurate recordkeeping and timely archiving of financial documents. ERP & Process Optimization: · Maintain accurate and up-to-date financial data in the ERP (Odoo or equivalent). · Identify and implement process improvements for automation and accuracy. · Train junior accounting staff on system usage and company policies. VAT & Regulatory Compliance: · File monthly or quarterly VAT returns (UAE/KSA) and ensure proper documentation. · Maintain electronic invoices per ZATCA/FATOORA standards in KSA. · Respond to VAT queries and audits, ensuring zero non-compliance penalties. Corporate Tax & Regulatory Compliance (UAE, KSA, India): · Ensure full compliance with corporate tax regulations in all operating jurisdictions—UAE, Saudi Arabia (Zakat & Income Tax), and India. · Handle tax registration, return preparation, and timely filings for each country, in coordination with consultants or advisors as required. · Maintain accurate documentation for all tax-related transactions, audits, and inspections. · Stay up to date on statutory changes in each region including Corporate Tax, VAT/GST, TDS (India), and withholding taxes. · Monitor deadlines and ensure accurate filing of: o UAE Corporate Tax and VAT o KSA Zakat, Income Tax, and e-invoicing (ZATCA) o India Corporate Tax, GST, TDS, and other statutory dues (PF, ESI, PT). · Support cross-border compliance requirements such as transfer pricing, intercompany agreements, and group consolidations. · Coordinate with internal teams and external consultants to ensure proper tax treatment across EPC, trading, AMC, and service contracts . Qualifications: · Bachelor’s degree in Accounting, Finance, or Commerce (Master’s degree preferred). · Professional certification such as CA (India), ACCA, CPA, or CMA is strongly preferred. · Strong knowledge of IFRS, project accounting, and VAT compliance · Minimum 8-10 years of experience in accounting and finance, with exposure to project-based businesses like EPC contracting companies. · Experience in handling multi-country operations or group-level consolidation is a plus. · Familiarity with cross-border transactions, DDP shipments, and LC documentation is a plus. Key Skills: · Strong attention to detail, ability to work independently, and meet tight deadlines. · Excellent analytical and problem-solving skills. · High proficiency in Excel and accounting systems (Odoo preferred). · Strong communication and interpersonal skills. · Ability to multitask and work under pressure with tight deadlines.

Position Summary: We are seeking a highly motivated and customer-centric Customer Success Manager (CSM) with deep experience in Microsoft Dynamics 365 and SAP ERP solutions . The CSM will be responsible for driving adoption, satisfaction, retention, and expansion across a portfolio of strategic ERP customers. This role bridges sales, support, consulting, and renewals to ensure customers achieve their business goals with our ERP offerings. Key Responsibilities Guide new ERP customers through onboarding, ensuring smooth implementation and alignment with business objectives. Develop deep relationships with key stakeholders, including IT, finance, operations, and executive teams. Drive user adoption and ERP utilization across Microsoft Dynamics 365 and SAP environments. Monitor customer health using KPIs and proactively identify risks or expansion opportunities. Collaborate with ERP Sales and Partner teams to identify upsell/cross-sell opportunities. Support renewals and work closely with licensing and services teams to optimize account value. Partner with solution architects, SAP Basis admins, and Microsoft Dynamics consultants to troubleshoot issues or recommend upgrades/customizations. Act as the voice of the customer to product and engineering teams. Facilitate executive business reviews (EBRs) and strategic planning sessions. Encourage customer participation in case studies, reference programs, or industry events. Required Qualifications 5+ years of experience in customer success, account management, or ERP solution consulting. Hands-on experience or strong familiarity with Microsoft Dynamics 365 (F&O, Business Central) and/or SAP B1. Proven success managing mid-market to enterprise ERP accounts. Strong understanding of cloud ERP deployment models, licensing, and lifecycle management. Exceptional communication and stakeholder management skills. Preferred Qualifications Experience working with systems integrators (SIs), VARs, and Microsoft/SAP partner ecosystems. Project management experience (Agile or PMP a plus).

Key Responsibilities: Partner with business leaders to align HR strategies with business objectives across global BPO operations. Provide strategic HR support in areas such as workforce planning, talent management, performance management, and organizational development. Manage employee relations, conflict resolution, and HR policy implementation in compliance with local and international labor laws. Drive engagement, retention, and career development initiatives across multi-country teams. Lead and support change management initiatives during organizational transformation and restructuring. Analyze HR metrics and workforce data to identify trends and recommend data-driven solutions. Ensure compliance with internal HR policies and international employment standards (e.g., U.S., UK, APAC labor laws as applicable). Support recruitment and onboarding processes for international talent acquisition. Qualifications & Requirements: Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. 1+ years of progressive HR experience, with at least 1 year in an HRBP role supporting international BPO operations. Strong understanding of BPO operational models and global HR best practices. Experience managing diverse, cross-cultural teams across time zones. Exceptional interpersonal, communication, and stakeholder management skills. Ability to navigate complex employee relations in a high-volume, fast-paced BPO setting. Proficiency in HRIS systems and Microsoft Office Suite. Preferred: Experience working in BPO hubs such as India, the Philippines, Latin America, or Eastern Europe. SHRM-CP / SHRM-SCP / CIPD or equivalent HR certification. Experience supporting US/UK/EMEA clients or operations. Note: This opportunity is for Night shifts. Interested candidates kindly share your resume on shikha@digifocal.in

Job description Job Summary: We are seeking a dynamic and experienced Human Resource Manager to lead and manage all HR initiatives, systems, and strategies. The HR Manager will be responsible for developing and executing HR plans and procedures that align with the company’s vision, enhance employee engagement, and support business goals. Key Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy. Manage the recruitment and selection process to attract and retain top talent. Bridge management and employee relations by addressing demands, grievances, or other issues. Support current and future business needs through the development, engagement, motivation, and preservation of human capital. Oversee and manage a performance appraisal system that drives high performance. Maintain pay plan and benefits program in coordination with finance. Ensure legal compliance throughout human resource management. Monitor HR metrics (e.g., turnover rates, retention, absenteeism). Organize training and development programs. Foster a positive working environment and promote a culture of continuous improvement. Requirements and Skills: Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field. Proven experience (5–10 years) as an HR Manager or similar HR Executive role. Strong knowledge of HR systems and databases (e.g., HRIS, payroll, ATS). In-depth knowledge of labor law and HR best practices. Excellent communication, interpersonal, and leadership skills. Competence to build and effectively manage interpersonal relationships at all levels of the company. HR certification (e.g., SHRM, HRCI, CIPD) is a plus. The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. Responsibilities Recruit and Onboard new hires Conduct performance management and provide feedback Manage Payroll and benefits for employees Qualifications Bachelor's degree or relevant experience 5+ years' experience in Human Resources Strong recruiting and demonstrated ability to improve talent acquisition strategies Demonstrated expertise training managers and employees Strong organizational, critical thinking and communications skills Attention to detail and good judgement

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud. Our Technical Account Manager team’s mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success. This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization. What You Will Be Doing: As a Senior Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure. What You Will Be Doing: Technical Consultation & Architecture Design: Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem. Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders. Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments. Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework. Proactive Customer Engagement & Growth: Manage and maintain DigitalOcean’s key accounts Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads. Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth. Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments. Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals. Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption. Advocacy & Cross-Functional Collaboration: Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes. Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences. Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers. Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer. Tooling & Efficiency: Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions. Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies. What We’ll Expect From You: Technical Expertise: Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation. Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go). Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker. Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure). Proven track record of successfully troubleshooting technical problems. Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles. Customer-Centric Approach: Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals. Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations. Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth. Experience advocating for customer needs and translating feedback into actionable insights. Communication Skills: Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences. Ability to create and deliver technical presentations and training sessions that resonate with customer needs. Adaptability & Initiative: Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems. Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions. Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments. Extra Credit: Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML. Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL). Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API. Linux certifications (e.g., RHCSA/RHCE) Experience working with large CRMs like Gainsight and Salesforce Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. This job is located in Hyderabad, India

About YAAS! We help brands become creators. We work end to end - from ideation, scripting, acting, creating AI avatars, filming, production, editing, to uploading and everything in between. We've earned the trust of India's leading brands including Zoho, Zerodha, Vodafone-Idea, Zepto, RCB, Cleartrip, GoKwik to name a few through our creative process and track record of delivering results consistently. Our channels garner a total of 400 million+ views month-on-month. Why this role matters We’re growing fast — and our people are the heart of it all. We’re looking for an HR Manager who can help us scale with empathy, structure, and a deep understanding of what makes teams thrive. This isn’t just an admin role. You’ll be shaping how we engage, support, and grow our people in a high-speed creative environment. Responsibilities Own and lead performance review cycles, goal-setting, and appraisal conversations Set up and maintain core HR systems — leave tracking, remote work policies, documentation, and more Drive initiatives around employee engagement, retention, and team culture Design and implement internal HR policies that actually work — and evolve as we grow Be the go-to person for people-related matters, from one-on-one check-ins to conflict resolution Help new team members onboard smoothly and ensure exits are equally thoughtful Keep us compliant with labor laws and HR norms without overcomplicating things What we’re looking fo 3–5 years of HR experience, ideally in a startup or creative-first company. Strong communication skills and a genuine love for people operations Hands-on experience building or refining HR processes from scratch Proven ability to lead performance and feedback conversations with clarity and care Someone who’s proactive, thoughtful, and isn’t afraid to speak up or roll up their sleeves Bonus if you have Familiarity with tools like KekaHR, Darwinbox, Greenhouse, or similar Experience organizing team-building activities or culture initiatives Exposure to employer branding or internal communications Working knowledge of Indian labor laws and compliance essentials Location & Work Setup Full-time, in-office role based in Bengaluru (Byatarayanapura, Hebbal) Outcome-oriented work culture Competitive compensation based on experience Perks & Culture Fast-paced, impact-driven environment with a strong creative edge Cross-functional teams where you’ll work closely with leadership Access to clubs, communities, and hobby groups. A culture that encourages ownership, experimentation, and relationship-first thinking. Hiring Process Application review Initial call with the hiring team Strategic HR case discussion Final interview with leadership

As our Field Sales Executive, you are the engine of Commmerce's growth in Bangalore. You will own the entire customer lifecycle for your clients. You'll be identifying and winning new retail partners, showcasing our cutting edge POS solutions through live demonstrations, closing deals, and ensuring their successful launch on our platform. This role also provides initial setup assistance and ongoing support to ensure client satisfaction and retention. If you are a resourceful, target driven sales professional who thrives on building relationships and seeing the tangible impact of your work, this is your chance to shine. Responsibilities: Proactively identify and pursue new sales opportunities with retailers in your assigned territory. Conduct compelling in person product demonstrations of our POS and billing software. Effectively communicate product features, benefits, and value propositions to potential clients. Negotiate and close sales agreements to achieve weekly/monthly sales targets. Maintain an up to date pipeline and record all sales activities in the CRM Conduct market research and competitor analysis to identify emerging trends and opportunities. Guide new clients through the POS system setup process, providing hands on assistance or remote guidance as needed. Serve as the primary point of contact for your onboarded clients, addressing queries and resolving issues related to POS setup and functionality on time (via phone, email, chat, or in person). Educate clients on product features, functionalities, and best practices to maximize their utilization. Inform clients about new product features, updates, and potential upgrades. Become an expert on Commmerce's POS product suite and setup procedures. Gather customer feedback, feature requests, and insights, sharing them with Product, Sales, and Marketing teams. Analyze and report product issues, collaborating with internal teams for resolution. Assist in training and mentoring new Field Sales Executives as the team grows. Profile: Proven track record of 3 to 8 years in a Field Sales Executive role, specifically with experience selling POS products or related B2B SaaS solutions to retailers. Ex Pine Labs, Ex Petpooja, or any POS solution selling experience will be given more preference Comfortable with extensive daily fieldwork and travel within Bangalore. Excellent verbal and written communication, interpersonal, and presentation skills. Fluent in English, Hindi, and Kannada (mandatory). Proficiency in Tamil and/or Telugu is a strong advantage. Strong analytical and problem solving abilities, with patience and composure when handling challenging situations or escalations. Highly motivated, target oriented, with excellent multi tasking skills and a strong sense of ownership. Quick learner with a genuine interest in technology and software solutions. Own a two wheeler with a valid license (mandatory) Willing to work 6 days a week Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Morning shift Supplemental Pay: Quarterly bonus Application Question(s): What's your current Salary excluding incentive per month? What's your current incentive per month? Education: Higher Secondary(12th Pass) (Preferred) Experience: Field sales: 2 years (Preferred) Software Sales: 2 years (Preferred) Language: English (Preferred) Hindi (Preferred) Kannada (Preferred) Tamil (Preferred) Telugu (Preferred) Marathi (Preferred) Gujarati (Preferred) Location: BTM Layout, Bengaluru, Karnataka (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

Role: Senior Relationship Manager (Retention & Cross Sales) - Delhi 📍 Location: Delhi 🧍‍♂️ Open Roles: 2 💸 Compensation: Market-leading + performance incentives 📅 Joining: ASAP Who Are We? BimaKavach is reimagining how Indian businesses access protection - with technology, speed, and simplicity at the core of everything we do. We proudly serve 3,000+ companies , including names like BSNL, Daikin, The Whole Truth, and CleverTap, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius. Our mission? To safeguard every Indian business by 2047. Our mindset? Bold, fast-moving, and customer-obsessed. Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition - and help build the future of SME insurance in India. Job Overview: As a Senior Relationship Manager , you'll own and grow relationships with our B2B clients - from onboarding to retention to renewals and cross-selling Employee Benefits (EB) and Non-EB lines. insurance products for our Mumbai location. Think of yourself as the strategic advisor and trusted partner helping Indian businesses protect what matters most. This is a high-impact, field-driven role - perfect for someone who thrives on physical client interaction, problem-solving, and bringing structured solutions to complex insurance needs. Key Responsibilities: Build and nurture deep, long-term relationships with leadership teams with allocated clients Understand each client’s unique risk landscape and offer tailored insurance solutions across EB and non-EB lines. Lead end-to-end account servicing - onboarding, policy renewals, cross-sells, upsells, claims support, and ongoing consultation. Own your portfolio: make regular client visits (200+ annually), deliver exceptional service, and drive growth through trust and expertise. Generate cross-sales business from existing clients by presenting Employee Benefits and Non-Employee Benefits (cross sell) products and recommending policy upgrades or changes. Collaborate with internal product experts to solve client challenges and unlock new revenue opportunities. Ensure timely renewals, quote negotiations, and invoicing. Assist clients with claims processes in collaboration with internal claims specialists. Qualifications: Bachelors in Business, Finance, Insurance or a related field. Experience: 4+ years’ of experience in managing corporate clients prima facie either in an insurance broking firm or direct general insurance company Proven experience in commercial insurance with expertise in Employee Benefits (EB) and Non-Employee Benefits (Non-EB) insurance lines Strong field sales experience and a demonstrated ability in relationship management. Technical & Soft Skills: Excellent communication, negotiation, and interpersonal abilities. Self-motivated and capable of working independently while effectively managing a client portfolio. Having experience in handling and meeting 200 B2B clients in-person, annually Consulted agents/brokers/direct clients across all LOB’s Technical knowledge - MS Office – Word, Excel and Outlook Domain Knowledge preferred.

Role: Senior Relationship Manager (Retention & Cross Sales) - Mumbai 📍 Location: Mumbai 🧍‍♂️ Open Roles: 2 💸 Compensation: Market-leading + performance incentives 📅 Joining: ASAP Who Are We? BimaKavach is reimagining how Indian businesses access protection - with technology, speed, and simplicity at the core of everything we do. We proudly serve 3,000+ companies , including names like BSNL, Daikin, The Whole Truth, and CleverTap, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius. Our mission? To safeguard every Indian business by 2047. Our mindset? Bold, fast-moving, and customer-obsessed. Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition - and help build the future of SME insurance in India. Job Overview: As a Senior Relationship Manager , you'll own and grow relationships with our B2B clients - from onboarding to retention to renewals and cross-selling Employee Benefits (EB) and Non-EB products for our Mumbai location. Think of yourself as the strategic advisor and trusted partner helping Indian businesses protect what matters most. This is a high-impact, field-driven role - perfect for someone who thrives on physical client interaction, problem-solving, and bringing structured solutions to complex insurance needs. Key Responsibilities: Build and nurture deep, long-term relationships with leadership teams with allocated clients Understand each client’s unique risk landscape and offer tailored insurance solutions across Employee Benefits (EB) and Non-EB lines. Lead end-to-end account servicing - onboarding, policy renewals, cross-sells, upsells, claims support, and ongoing consultation. Own your portfolio: make regular client visits (200+ annually), deliver exceptional service, and drive growth through trust and expertise. Generate cross-sales business from existing clients by presenting Employee Benefits and Non-Employee Benefits (cross sell) products and recommending policy upgrades or changes. Collaborate with internal product experts to solve client challenges and unlock new revenue opportunities. Ensure timely renewals, quote negotiations, and invoicing. Assist clients with claims processes in collaboration with internal claims specialists. Qualifications: Bachelors in Business, Finance, Insurance or a related field. Experience: 4+ years’ of experience in managing corporate clients prima facie either in an insurance broking firm or direct general insurance company Proven experience in commercial insurance with expertise in Employee Benefits (EB) and Non-Employee Benefits (Non-EB) insurance lines Strong field sales experience and a demonstrated ability in relationship management. Technical & Soft Skills: Excellent communication, negotiation, and interpersonal abilities. Self-motivated and capable of working independently while effectively managing a client portfolio. Having experience in handling and meeting 200 B2B clients in-person, annually Consulted agents/brokers/direct clients across all LOB’s Technical knowledge - MS Office – Word, Excel and Outlook Domain Knowledge preferred.

Job Title: Manager – Human Resources 📍 Location: Bharat Diamond Bourse, BKC, Mumbai 🧾 Experience: 12–15 years About Bharat Diamond Bourse (BDB): Bharat Diamond Bourse (BDB) is the world’s largest diamond exchange and a nonprofit organization formed by diamantaires. It is a fully integrated campus managing essential back-office functions and infrastructure services that ensure seamless day-to-day operations for its members. BDB is a dynamic and operationally complex setup. We are looking for a proactive and experienced HR professional to lead our Human Resources Department. Role Summary: We are looking for an experienced and dynamic Head – Human Resources to lead all HR functions, manage on-roll and contractual workforce policies, and ensure smooth and compliant HR operations across departments. The role demands strategic thinking, operational discipline, and people-first leadership. Key Responsibilities: 🔹 Strategic HR Leadership: · Oversee end-to-end HR operations and build an inclusive, efficient, and compliant workplace culture. · Manage the Human Resource Management System (HRMS) & Payroll. 🔹 Talent Acquisition & Management: · Lead recruitment strategies for both permanent and contractual positions across functions (Engineering, Civil & Architects, Legal , Security, IT & Administrative staffs etc.). · Design and implement employee engagement, talent nurturing, and retention programs. · Coordinate with departments (e.g., IT, Legal, Maintenance) to align workforce planning with BDB’s evolving needs. 🔹 Payroll, Compliance & Contract Labour: · Manage payroll processing, employee records, leave and attendance systems. · Ensure compliance with statutory requirements (PF, ESIC, Shops & Establishment, CLRA, labour welfare, etc.) for internal staff and also ensuring 3rd party vendors are adhering to these compliances. 🔹 Employee Welfare & Administration: · Oversee employee welfare schemes, health insurance/ESIC, medical aid coordination, leave management, and grievance handling etc. · Work closely with other departments for staff amenities, facilities management, and campus event coordination. 🔹 HR Policy & Governance: · Define, update, and enforce HR policies in line with labour laws and organizational values. · Serve as an advisor to the management on labour-related risks and mitigation strategies. Candidate Profile: · Experience: 12–15 years of progressive HR experience with minimum 5 years in a managerial or lead role. · Industry Preference: Experience in Facility Management, Real Estate, Large Corporate Campuses, Infrastructure Services, or NGOs with large contractual workforce. · Education: MBA / PGDM in HR, MSW, or equivalent postgraduate qualification from a reputed institute. Skills & Competencies: 1. Strong grasp of Indian labour laws and contract labour regulations 2. Ability to lead a small team and coordinate across departments 3. Expertise in HRMS, payroll systems, and vendor HR compliance 4. Excellent interpersonal and communication skills, with the ability to interact effectively with the Board of Directors and senior leadership, understand strategic priorities, and translate them into HR initiatives

Join the revolution of AI-driven transformation in business at IgniteTech. We are dedicated to bridging the gap between sophisticated AI models and their practical applications, ensuring our products not only reach the market but excel in real-world business environments. Our focus is on crafting AI solutions that enhance customer interaction, retention, and operational efficiency, with a commitment to usability and performance. This role is for those who are passionate about hands-on product management. You will be at the forefront of defining, building, and launching AI features that resonate with our customers. Collaborate closely with ML engineers to translate business objectives into technical requirements, make informed decisions on model performance, and navigate the complexities of AI deployment. If you have a proven track record of bringing AI products to market and a deep understanding of both business and technical landscapes, this could be the perfect role for you. If you are driven by the challenge of integrating AI into business solutions that make a significant impact, we want to connect with you! What You Will Be Doing Pinpointing opportunities for GenAI technology within IgniteTech's offerings Crafting comprehensive roadmaps and developing POCs to illustrate the AI vision for our features Implementing AI-driven features, overcoming adoption barriers, and ensuring seamless integration within our product suite What You Won’t Be Doing Engaging in software engineering or providing technical support AI Product Manager Key Responsibilities Creating top-tier, customer-focused AI solutions that boost product engagement and retention Basic Requirements Minimum of 3 years in product management within the B2B software sector Hands-on experience with generative AI tools like ChatGPT, Claude, or Gemini for task automation About IgniteTech If you want to work hard at a company where you can grow and be a part of a dynamic team, join IgniteTech! Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent and operating in a model that provides challenging opportunities and personal flexibility. A career with IgniteTech is challenging and fast-paced. We are always looking for energetic and enthusiastic employees to join our world-class team. We offer opportunities for personal contribution and promote career development. IgniteTech is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5438-IN-Gurgaon-AIProductManag

Position Summary Super Profile seeks an Email Marketing Specialist to develop, execute, and optimize email marketing campaigns. This role requires expertise in campaign management, data analysis, and marketing automation to drive customer engagement and revenue growth. Core Responsibilities Campaign Management Execute email marketing campaigns across promotional, transactional, and lifecycle communications Develop email content, subject lines, and templates aligned with brand standards Manage campaign scheduling and delivery logistics Coordinate with design and content teams for asset creation Data & Analytics Analyze email performance metrics and campaign ROI Conduct A/B testing on campaign elements Generate performance reports and actionable insights Monitor deliverability and sender reputation List Management Build and maintain segmented subscriber lists Implement personalization and targeting strategies Ensure compliance with email marketing regulations (CAN-SPAM, GDPR) Manage subscriber acquisition and retention programs Marketing Automation Develop automated email workflows and triggered campaigns Create lead nurturing sequences and customer onboarding flows Integrate email platforms with CRM systems Optimize automation based on performance data Requirements Experience Bachelor's degree in Marketing, Communications, or related field 3+ years email marketing experience with proven results Proficiency in email marketing platforms (Mailchimp, HubSpot, Klaviyo) Strong analytical skills and experience with marketing metrics Technical Skills HTML/CSS knowledge for email template customization Experience with marketing automation and CRM systems Familiarity with Google Analytics and email platform analytics Understanding of email deliverability best practices Core Competencies Excellent written communication and copywriting abilities Data-driven decision making and problem-solving skills Project management capabilities for multiple concurrent campaigns Knowledge of email compliance and privacy regulations Preferred Qualifications Email marketing certification Experience with advanced segmentation strategies SQL knowledge for data analysis Background in conversion rate optimization Application Requirements Submit resume, portfolio of email campaigns with performance metrics, and cover letter detailing your email marketing approach at rohan@cosmofeed.com

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role: AVP - Relationship Management (Retention & Cross-Sales) - Mumbai 📍 Location: Mumbai 🧍‍♂️ Open Roles: 1 💸 Compensation: Market-leading + performance incentives 📅 Joining: ASAP Who Are We? BimaKavach is reimagining how Indian businesses access protection — with technology, speed, and simplicity at the core of everything we do. We proudly serve 3,000+ companies, including names like BSNL, Daikin, The Whole Truth, and CleverTap , and are backed by top investors like Waterbridge, Blume, Arali, and Eximius. Our mission? To safeguard every Indian business by 2047. Our mindset? Bold, fast-moving, and customer-obsessed. Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the future of SME insurance in India. Job Overview: We are seeking an experienced AVP- Relationship Management (Retention & Cross-Sales) to lead key commercial client relationships, drive cross-selling, focusing on both Employee Benefits (EB) and non-EB products, and manage a high-performing team of Relationship Managers. You’ll be the face of BimaKavach to our top clients - advising CXOs, structuring risk solutions, and unlocking growth opportunities across a diverse portfolio. Key Responsibilities: 🔹 Client Leadership (Individual Contribution) Build deep, trusted relationships with CXOs and decision-makers across mid-to-large commercial accounts Conduct 100+ client meetings annually — with a strong advisory, consultative approach Develop bespoke insurance strategies across EB and Non-EB lines (Property, Marine, D&O, Cyber, etc.) Drive retention and growth through tailored solutions, renewals, upsells, and cross-sells 🔹 Team Leadership Hire, lead, and mentor a team of Senior Relationship Managers and RMs Guide the team on complex risk placements, escalations, and large client negotiations Ensure high service standards across onboarding, renewals, claims, and consultation Set and monitor key performance metrics — team activity, NPS, growth, retention What We’re Looking For Education: Bachelor's degree in Business, Finance, Insurance, or related field Experience 8–10 years in commercial insurance or broking, with at least 5 years in leadership roles Demonstrated success in managing B2B clients across multiple lines of business Experience handling mid-market to large clients with cumulative premiums of ₹1.5Cr–2Cr Skills & Expertise Deep understanding of Employee Benefits and General Commercial Lines Strong negotiation and stakeholder management skills (clients and insurers) Excellent communication, presentation, and consultative selling skills Strategic thinking with a strong bias for action Comfortable with CRM tools and insurance tech platforms

Job description: Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ͏ Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ͏ Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ͏ Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Mortgage(Originations) . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

🚀 We're Hiring | Strategic Key Account Manager 📍 Location: H-59, First Floor, Sector 63, H-Block, Noida – 201301 🗓️ Employment Type: Full-Time | Work from Office 🏢 Company: TransMonQA (A product by WyzMindz) 🌐 Website: www.transmonqa.com 🧠 About Us TransMon is a DIY SaaS platform built to help businesses monitor and manage their customer experience processes. We help brands streamline workflows, automate quality checks, and gain real-time insights across customer support, sales, and collection operations. Trusted by over 100,000+ users across India, UAE, South Africa, and the US. 🎯 Role Overview: Strategic Key Account Manager We’re looking for a Strategic Key Account Manager who can act as the primary point of contact for high-value enterprise clients. Your mission: ensure our clients derive maximum value from our solution, see measurable outcomes, and build long-term partnerships that lead to growth—for both them and us. 🔑 Key Responsibilities Act as a strategic advisor and primary point of contact post-sales Understand each client’s business model, operations, and growth goals Conduct regular business reviews and account health checks Anticipate client needs and proactively suggest product solutions Collaborate with Product, Tech, and Customer Success teams Drive client retention, expansion, and advocacy Identify upsell/cross-sell opportunities based on use-case fit Handle client escalations and build trust through resolution Report on account health, churn risks, and growth opportunities ✅ Must-Have Qualifications 4–8 years of experience managing enterprise/strategic accounts in SaaS, BPO, Fintech, E-commerce, or Consulting Prior experience in Customer Service, Sales, or Collections (Mandatory) Strong communication and relationship-building skills Data-driven with the ability to analyze platform usage Strategic mindset with operational agility Proficiency with Excel, CRM systems, dashboards, workflow tools ⭐ Bonus Points Familiarity with automation tools like n8n, Zapier, or Make.com Experience in sectors like NBFC, Banking, or Quick Commerce Passion for AI and process automation Background in product adoption or implementation roles 💰 Compensation As per industry standards Performance-based incentives applicable 💡 Interview Tip We start every interview with: "Tell us 2–3 instances where you failed and what you learned." We value self-aware professionals who learn from experience—not perfectionists. 📩 How to Apply Send your updated resume to: anurag.pandey@wyzmindz.com

Job Description We are currently seeking a highly qualified Senior Manager - Public Relations with a minimum of eight years of professional experience in public relations, media advisory, and managing government clients. This position will be offered on a fixed-term contract basis for a duration of two years and will be based at our Jaipur office. This role will support strategic media and communications planning for the government project, including stakeholder engagement, content development, and real-time media coordination. It will also contribute to public relations outreach, media relations, and reputation management efforts. Key Responsibilities Strategic Media Planning: Develop and implement a comprehensive public relations strategy to position Rajasthan as a leading investment destination ahead of and during the Summit. Media Relations: Build and maintain strong relationships with top-tier national and international media houses. Coordinate interviews, press briefings, and exclusive stories with key government stakeholders and Summit partners. Content Creation: Oversee the development of compelling press releases, media kits, op-eds, talking points, and speeches for government dignitaries and senior officials. Event PR Management: Manage all on-ground media coordination during the Summit, including press registrations, media lounge operations, and real-time crisis communication (if needed). Stakeholder Communication: Act as a liaison between government departments, PR agencies, and media outlets to ensure message alignment and effective dissemination. Monitoring & Reporting: Track media coverage, sentiment analysis, and PR impact reports. Present post-event media performance reports to the government and organizing committee. Crisis Communication: Handle sensitive media issues and ensure reputational risk mitigation by drafting holding statements and FAQs as necessary. Preferred Qualifications Bachelor's/Master’s degree in Public Relations, Mass Communication, Journalism, or a related field. Minimum of 8 years of demonstrated PR experience, preferably in large-scale government summits, G2B/G2G events, or international expos. Strong network of national media and experience in managing international media will be a plus. Excellent written and verbal communication skills in English and Hindi. Ability to work under pressure, lead PR teams, and coordinate with multi-stakeholder environments including government officials, corporate leaders, and international delegates. Experience in working with or for government clients or ministries is highly desirable. Location: Jaipur, Work from Office About APCO In India India is playing an increasingly important role in global geopolitics — not only as the world’s largest democracy but also as an emerging economic powerhouse. It is growing and changing at an exponential pace, due to the pro-reform policies of the government and increased investor confidence. APCO’s India operations began in 2007, and our regional operation is one of the largest and most successful in the firm. Our offerings in India include corporate advisory, government relations, strategic communications, coalition building, crises management and consulting services. Our clients in India include multinational companies, industry associations, non-profit organizations and governments. We take an integrated approach to consulting, which is based on our strong public affairs heritage, our nuanced understanding of strategic communications and remarkable research, creative and digital capabilities. This is supported by our global perspective and local knowledge, enabling us to address complex issues for our clients and deliver path-breaking campaigns. Our team in India comprises a significant bench of senior-level staff with deep expertise coming from a range of journalistic, business, management consulting, communications, academic and government backgrounds. The team is based in New Delhi, Mumbai and Bangalore. Alongside trusted affiliates, the team penetrates all important markets within and around the sub-continent. Careers at APCO Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviours, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.

Title: B2B Sales Manager – Dairy Division Department: Sales & Marketing Location: Ahmedabad Reports To: Chief Sales & Marketing Officer Experience Required: 5–10 years in B2B/Institutional/Industrial sales, preferably in Dairy or FMCG Educational Qualification: Graduate/MBA in Sales, Marketing, or Supply Chain Job Purpose: To drive institutional and B2B sales by identifying high-volume buyers like food manufacturers, replacers, industrial kitchens, hospitals, hostels, and corporate canteens, ensuring a consistent supply of bulk dairy products (milk, ghee, butter, paneer, curd, etc.), and maintaining profitable relationships. Key Responsibilities: B2B Sales & Business Development Identify and develop large-volume customers such as sweet makers, bakeries, food processors, pharmaceutical companies (for ghee/lactose), etc. Develop customized pricing, bulk pack formats, and long-term contracts for institutional buyers. Explore tie-ups with bulk consumers (e.g., large caterers, government institutions, defence canteens). Account Management Maintain strong relationships with key institutional clients through regular engagement, business reviews, and feedback management. Handle all end-to-end commercial aspects including quotations, negotiations, agreements, and credit terms. Product & Supply Alignment Coordinate with production, quality, and logistics teams to ensure timely delivery, quality compliance, and stock availability. Customize product offerings (e.g., bulk paneer blocks, ghee tins, curd buckets) as per buyer requirements. Market Intelligence & Pricing Track market trends, buyer demand, and competitor activities to offer competitive pricing. Provide input to the procurement and pricing teams for cost optimization and margin protection. Sales Reporting & Forecasting Create monthly sales forecasts, track order pipelines, and report on key metrics like volume, value, margins, and credit exposure. Ensure documentation and regulatory compliance for institutional clients (FSSAI, GST, etc.). Key Performance Indicators (KPIs): B2B sales growth – volume & value Number of new institutional clients onboarded Client retention rate and average ticket size Fulfilment rate and quality compliance Gross margin from B2B business DSO (Days Sales Outstanding) / Credit recovery efficiency Skills & Competencies: Strong B2B & institutional selling experience Excellent negotiation and commercial acumen Knowledge of dairy industry applications in food manufacturing Ability to understand technical requirements/specifications Supply chain coordination and project management skills Fluency in Excel, ERP systems, and CRM platforms Job Type: Full-time Pay: ₹50,000.00 - ₹65,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Application Question(s): Have you previously worked with dairy products or FMCG in a B2B capacity? Yes/No Have you worked with customized or bulk pack products (e.g., 15kg paneer, 20L ghee tins) Yes/No Are you comfortable travelling to meet clients or industrial kitchens? Yes/No Experience: FMCG Sales: 2 years (Preferred) Location: Ahmadabad, Gujarat (Required) Work Location: In person

About the Company We are a fast-scaling retail brand redefining customer experience through innovation, accessible fashion, and robust operational execution. As we expand our footprint across India, we’re looking to onboard a seasoned Head of HR / VP-HR to shape and lead our people strategy. This is a mission-critical role for someone who can balance strategic thinking with hands-on execution , and help build a future-ready, people-first organization. Role Overview The Head of HR / VP-HR will lead the HR function end-to-end – driving talent acquisition, performance culture, capability building, HR digitization, and employee engagement. The role requires strong leadership presence, a deep understanding of the retail + consumer workforce , and the agility to scale people practices in a high-growth, multi-location environment . You will be responsible for building a collaborative, high-performance culture aligned to the company’s vision and values. Key Responsibilities Strategic HR Leadership Partner with the Founders and senior leadership to align HR priorities with business goals. Design and execute a future-forward HR roadmap that supports retail growth, digital initiatives, and workforce scalability. Drive change management during phases of rapid expansion, org restructuring, or culture shift. Talent Acquisition & Employer Branding Lead hiring across all levels – from corporate roles to store operations and supply chain. Build strong internal talent pipelines while attracting top-tier external candidates. Strengthen employer branding on platforms like LinkedIn, Glassdoor, and industry forums. Performance, Culture & Engagement Establish performance frameworks (OKRs/KPIs) to drive accountability and transparency. Create and champion a culture of feedback, recognition, and continuous improvement. Drive initiatives that improve employee engagement, retention, and DEI. Learning & Development Launch scalable learning programs tailored to different workforce segments (corporate, field, frontline). Lead leadership development, onboarding journeys, and functional capability building. Foster a continuous learning culture with digital L&D tools and internal knowledge sharing. HR Operations, Policies & Compliance Oversee HR operations including payroll, HRMS, grievance handling, and lifecycle management. Ensure compliance with labour laws, shop & establishment acts, and industry regulations. Introduce automation and HR tech interventions to improve efficiency and employee experience. Candidate Profile Experience : 15+ years in HR, with minimum 4–5 years in a leadership capacity. Must have worked in fast-paced retail, fashion, FMCG, or consumer-facing businesses. Education : MBA/PGDM in HR or equivalent from a reputed institute. Deep experience in managing both white-collar and frontline retail talent across geographies. Strong stakeholder management, business acumen, and hands-on execution capability. Exposure to high-growth environments or scale-up brands is a strong plus. What We Offer A front-row seat to shape the people culture of a high-impact retail brand. Opportunity to work closely with founders and cross-functional leaders. Hybrid working flexibility with Mumbai as the base location. Competitive compensation, ESOP potential (if applicable), and long-term leadership opportunity.

About the Role: We’re looking for a Senior Product Manager to take ownership of one or more of our core product lines. You’ll shape product vision, drive execution, and work cross-functionally with engineering, design, marketing, and customer support to deliver impactful solutions. You’ll also lead junior product managers and collaborate closely with leadership to define future product strategy KEY RESPONSIBILITIES: Drive Product Strategy & Execution: Own the product roadmap and long-term vision across one or more products. Align stakeholder priorities with business goals, user needs, and market opportunities. Lead Multi-Product Initiatives: Collaborate across product lines to identify synergies, common platform capabilities, or cross-product user flows that improve experience and efficiency. Customer-Centric Development: Conduct qualitative and quantitative research to understand customer pain points. Translate insights into clear product requirements and validate them through experiments and iterative releases. Data-Informed Decisions: Use product analytics tools to measure adoption, funnel performance, retention, and customer satisfaction metrics. Define and monitor KPIs. Team & Process Management: Mentor and guide junior PMs and cross-functional contributors. Improve product development processes, from ideation through delivery and iteration. Collaborate for Impact: Work closely with design and engineering to ship intuitive and reliable features. Align with marketing and support to ensure go-to-market readiness, adoption, and feedback loops. Manage Stakeholders: Communicate product plans and progress to executive leadership, sales, and operations. Balance trade-offs between user value, tech feasibility, and business outcomes. PREFERRED QUALIFICATIONS & REQUIRED SKILLS: 6–10 years of total experience, with 4–6+ years in product management roles. Proven success in launching and scaling web-based B2B or B2C products, ideally in regulated or complex domains. Strong analytical mindset and experience with product analytics and data tools. Ability to handle ambiguity and prioritize ruthlessly in fast-paced environments. Excellent communication, collaboration, and stakeholder management skills. Experience working with cross-functional teams and agile development cycles. Hands-on experience with market research, A/B testing, and product experimentation. Technical fluency or prior experience working closely with engineering teams. Previous experience mentoring junior PMs or leading product pods is a strong plus PERKS OF JOINING: The Culture: most companies talk about their values, we live them. Supportive Culture: We value teamwork, mentorship, and professional development, and we show it by providing top-notch employee experience and training programs, and incentivizing team growth. Work-Life Balance: We support a hybrid work model and encourage our employees to create a healthy balance between personal and professional life. Rewards and Recognitions: Competitive compensation, annual and spot bonuses, and a focus on recognizing hard work with well-earned rewards are part of our DNA. Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses. The Work: stability of a market leader with the hunger for innovation and growth of a start-up Impactful & Broad Role: You will have a seat at the table when it comes to key management decisions, drive critical marketing strategy and decisions, and have a voice in key product and user experience decisions. Growth Opportunities: Learn and grow from market veterans, take advantage of a fast-paced, collaborative environment, and enjoy the ability to move up the ladder when you earn it. Competitive Benefits: Access comprehensive insurance for health (incl. parents), life and personal accident. ABOUT SILVERMINE GROUP: Silvermine Group is the largest & most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS - helping over 100,000 customers every year file federally required documents - such as IRS Form 2290, Form 8849, and MCS-150 - accurately, securely, and on time. Our technology, highly skilled customer support, and relentless focus on product improvement and growth ensures that our customers’ equipment stays on the road and their businesses keep humming. Website: Silvermine Group Products: eform2290 and emcs150 Apply on : careers@silverminegroup.com Location: Bangalore

TransUnion's Job Applicant Privacy Notice What We'll Bring About Us We are one of India’s leading credit information company with one of the largest collections of consumer information. We aim to be more than just a credit reporting agency. We are a sophisticated, global risk information provider striving to use information for good. We take immense pride in playing a pivotal role in catalyzing the BFSI industry in the country. We got here by tapping into our excitement and passion of wanting to make a difference in the lives of our clients and consumers. We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status, whether or not protected. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all. Culture and Values Our culture is welcoming, energetic, and innovative. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation. https://www.transunion.com/privacy/global-job-applicant What is excitement and passion for us? We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence. Dynamics of the Role This is an exciting time in TransUnion CIBIL. With investments in our people, technology and new business markets, we are redefining the role and purpose of a credit bureau. What You'll Bring The TransUnion CIBIL Internal Communications Consultant is responsible for communicating news about our work in India, utilising the central TransUnion and local TransUnion CIBIL communication tools. The role liaises with stakeholders to develop and deliver compelling narratives to help associates (colleagues) understand, believe and advance our strategy and priorities. This role recognises associate advocacy is an important part of TransUnion CIBIL’s commercial success and will help bring our story to life with impact, ensuring associate engagement and understanding of our culture and business model. It is responsible for helping design and deliver a comprehensive internal communications strategy and activities that cultivate a common understanding and commitment to our inclusive culture, purpose and shared values and beliefs. It will help model, elevate and bring to life our winning behaviours and positive impact for the communities, businesses and consumers we serve. The role includes working to strengthen and tell our employee value proposition (EVP) story and to enhance the end-to-end associate experience through a focus on associate wellbeing (financial, mental, physical, social and career) to drive retention and help associates become advocates that help attract additional top tier talent. Central to TransUnion CIBILs wider brand reputation and engagement, the role works and liaises with teams and channels including senior leaders and other key internal stakeholders, business units, and the in-region Marketing and the Global Internal Communication teams. In collaboration, it identifies key themes and stories and looks to enhance our narrative of innovation and positive impacts for stakeholders in all that we do. As well as write and edit messaging and content it will also support select internal all-associate events. Multiple internal communication channels and platforms are available (e.g. intranet, email tools, Teams channels, in person events etc.) and the Internal Communications Consultant will be proficient in their use and leverage them to not only deliver campaigns and messaging but to better evaluate the success of our internal communications work. In agreement with stakeholders, key success metrics will be established and targeted. Additional shared resources are accessible and include videographers and designers, and leveraging these to benefit our internal communications work is key. TransUnion CIBIL operates in a highly regulated market and this role is central to communicating our vision for India and the importance of our regulatory framework and compliance. The role will report into the India corporate communications lead. The role works with the regional Marketing team and also with international / enterprise teams including Marketing and Corporate Affairs & Communications (includes Global Internal Communications) to leverage and integrate best practices & standards. The position is based from our corporate office in Mumbai and is governed by our hybrid / flexible working policies. Role & Responsibilities Proactive, strategic storytelling Write and edit compelling copy for internal campaigns Inform, engage and inspire associates through new and established channels Advanced proficiency in internal communications and associate (colleague) advocacy programmes Stakeholder engagement and influencing sills Evaluate, adopt and implement new technologies and processes Work across a variety of teams and disciplines (including different cultures and time zones if needed) Analytical and strategic thinking Strong and accurate use of English: written and verbal Excellent planning, organising and presentation skills Multi-tasking skills Team player Impact You'll Make Bachelor’s degree or equivalent experience (+ comms specific training if not part of degree) Experience of working in large and complex businesses, able to cut across functions, joining the dots and bringing teams of associates together Several years’ experience in a communications discipline, preferably within the technology, data, analytics or financial services arena Excellent communication skills; with the ability to advise and influence senior management, develop productive and collaborative relationships with associates across a wide range of disciplines Experience with directly planning, implementing and managing internal communications programmes Capably understand and implements best practices in all aspects of internal communications Not afraid to suggest new ideas and challenge the status quo Flexible and able to implement new programmes as internal communications evolves This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Consultant, Internal Communications

This role is for one of the Weekday's clients Min Experience: 2 years Location: Mumbai JobType: full-time We are seeking a highly motivated and customer-focused Key Account Manager (KAM) to join our team. The ideal candidate will have 2-5 years of experience in managing key client relationships, ensuring customer satisfaction, and driving account growth. As a KAM, you will serve as the main point of contact for our most valuable clients, building long-term relationships, resolving queries efficiently, and aligning client needs with our business offerings. This role is perfect for someone who thrives in a dynamic, client-facing environment and is passionate about delivering exceptional customer service. Requirements Key Responsibilities: Serve as the primary point of contact for assigned key accounts, ensuring seamless communication and support. Build and nurture strong relationships with key stakeholders and decision-makers within client organizations. Develop a deep understanding of client goals, challenges, and expectations to proactively offer relevant solutions and services. Address client inquiries and resolve issues promptly, ensuring high levels of customer satisfaction. Collaborate with internal teams such as Sales, Marketing, Product, and Customer Support to deliver a consistent client experience. Monitor account performance, identify areas for improvement, and work towards retention and upsell opportunities. Regularly review client feedback and take action to enhance service delivery. Maintain accurate and up-to-date account information, including reporting on account health, renewals, and escalations. Prepare and present account reviews, usage reports, and performance dashboards. Stay informed about industry trends and competitor activities to identify new opportunities and threats. Key Skills & Competencies: Customer Service Orientation: Demonstrated ability to understand and anticipate customer needs, address concerns, and deliver value. Communication Skills: Excellent written and verbal communication skills with the ability to interact effectively with all levels of stakeholders. Relationship Management: Strong interpersonal skills and a proven track record of building lasting client relationships. Problem-Solving: A proactive mindset with strong analytical and conflict-resolution skills. Time Management: Ability to prioritize tasks, manage multiple accounts, and meet deadlines without compromising on service quality. Collaboration: Team player who can work cross-functionally and coordinate internal resources for client success. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. 2-5 years of experience in account management, client servicing, or customer success roles. Experience handling mid to large-sized accounts will be an advantage. Exposure to B2B or SaaS environments is preferred but not mandatory

Job Requirements Job Requirements Role/Job Title: Relationship Manager-Kisan Credit Card Function/Department: Rural Banking Job Purpose The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Responsibilities Roles & Responsibilities: Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet. Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings. Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc. Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment. Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business. Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants. Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives. Understanding of Financial statements, Credit Assessment and title- security documents. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 4+ years of relevant experience.