Retail Sales Executive

Query successful Try again without apps A Garments Sales Executive's job description typically involves driving sales and revenue for an apparel company by managing client relationships, identifying new business opportunities, and promoting clothing and textile products.The role can vary depending on whether it is focused on wholesale (selling to retailers/boutiques) or high-level retail (selling directly to consumers or managing an assigned territory of stores).Core Responsibilities and DutiesSales and Business DevelopmentAchieve Sales Targets: Meet and exceed individual and team monthly, quarterly, and annual sales goals (quotas).Lead Generation & Prospecting: Identify, qualify, and pursue new business opportunities, often through cold calling, networking, and market research.Client Presentations: Prepare and deliver tailored presentations, proposals, and product demonstrations to potential and existing clients (retail buyers, wholesalers, or end-consumers).Negotiation & Closing: Negotiate pricing, contracts, and terms of sale to successfully close deals.Market Analysis: Stay informed about current fashion trends, competitor activities, and market demands to adjust sales strategies and provide valuable feedback to design/production teams.Trade Shows: Represent the company at trade exhibitions, fashion shows, and networking events to generate leads and enhance brand visibility.Account Management and Customer ServiceRelationship Management: Build and maintain strong, long-lasting relationships with key accounts and existing clients to ensure repeat business and customer loyalty.Order Management: Process sales orders, manage order logistics, and ensure timely delivery of garments.Customer Support: Handle customer inquiries, resolve complaints efficiently, and provide excellent after-sales support.Upselling/Cross-selling: Identify opportunities to grow accounts by introducing new collections, materials, or related products.Administration and ReportingReporting: Maintain accurate sales records, customer data, and sales activity in a CRM (Customer Relationship Management) system.Forecasting: Prepare regular sales forecasts, performance reviews, and reports for management.Inventory Coordination: Liaise with inventory and logistics teams to monitor stock levels and ensure product availability.Key Skills and QualificationsEssential SkillsExcellent Communication & Interpersonal Skills: The ability to communicate clearly, build rapport, and persuade clients effectively.Sales and Negotiation: Proven track record of meeting sales targets, coupled with strong negotiation and deal-closing skills.Product Knowledge: A deep understanding of the garments, including fabric types, construction, sizing, and current fashion trends.Customer Service Excellence: A customer-focused mindset with the ability to handle objections and provide proactive support.Self-Motivation & Resilience: Driven by targets, highly organized, and able to maintain a positive attitude despite rejection.Typical QualificationsA Bachelor's degree in Business, Marketing, Fashion Merchandising, or a related field (often preferred but not always required).Proven experience in sales, preferably within the apparel, textile, or fashion industry.Proficiency with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.